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Autotask Psa Jobs in Milwaukee, WI (NOW HIRING)

TeamLogic IT

Project Manager

Germantown, WI · On-site

Familiarity with PSA tools (AutoTask preferred) and PM platforms (MS Project, Asana, Jira, etc.) * Solid technical understanding of infrastructure, cloud, networking, and security environments * A ...

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Autotask Psa information

See Milwaukee, WI salary details

$25.6K

$52.3K

$82.8K

How much do autotask psa jobs pay per year?

As of May 27, 2026, the average yearly pay for autotask psa in Milwaukee, WI is $52,303.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $62,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Autotask PSA Specialist, and why are they important?

To thrive as an Autotask PSA Specialist, you need expertise in IT service management, business process analysis, and experience with professional services automation platforms, often supported by relevant IT or business degrees. Familiarity with the Autotask PSA system, integrations with CRM or RMM tools, and certifications such as Autotask Certified Consultant are highly valuable. Strong analytical thinking, communication skills, and a customer-focused mindset help professionals excel in optimizing workflows and supporting end users. These skills and qualifications are crucial for driving efficiency, ensuring accurate service delivery, and maximizing the value of PSA solutions for organizations.

How does an Autotask PSA Specialist collaborate with other departments within an organization?

An Autotask PSA Specialist often serves as a bridge between technical teams, project managers, and client-facing departments. They ensure that workflows, ticketing, and reporting processes are streamlined and understood by all stakeholders. Collaboration typically involves regular meetings to align on project statuses, resolving system-related issues, and providing training or support to team members using the platform. Strong communication and a proactive approach to cross-departmental feedback are key to success in this role.

What is Autotask PSA?

Autotask PSA (Professional Services Automation) is a cloud-based software platform designed for IT service providers and managed service providers (MSPs) to streamline business operations. It offers tools for project management, service desk, time tracking, billing, resource management, and reporting. By centralizing these functions, Autotask PSA helps organizations improve efficiency, service delivery, and profitability. It also integrates with other essential tools like remote monitoring and management platforms, making it a comprehensive solution for IT businesses.

What is the difference between Autotask Psa vs ServiceNow Developer?

AspectAutotask PsaServiceNow Developer
Primary RoleIT service management and PSA platform administrationDeveloping and customizing ServiceNow applications
Required SkillsITSM, PSA tools, ticketing, billingJavaScript, ServiceNow scripting, ITSM
Work EnvironmentManaged service providers, MSPsLarge enterprises, IT departments
CertificationsAutotask certifications, ITILServiceNow certifications, ITIL

Autotask Psa specialists focus on managing IT service delivery and PSA platform administration, while ServiceNow Developers primarily customize and develop applications within the ServiceNow platform. Both roles require ITSM knowledge and certifications like ITIL, but they serve different functions within IT service management environments.

What are popular job titles related to Autotask Psa jobs in Milwaukee, WI? For Autotask Psa jobs in Milwaukee, WI, the most frequently searched job titles are:
What job categories do people searching Autotask Psa jobs in Milwaukee, WI look for? The top searched job categories for Autotask Psa jobs in Milwaukee, WI are:
Autotask Psa jobs near you
Infographic showing various Autotask Psa job openings in Milwaukee, WI as of May 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 80% In-person, and 20% Hybrid job distribution, with an average salary of $52,303 per year, or $25.1 per hour.

Project Manager

TeamLogic IT, N. Milwaukee, WI

Germantown, WI • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Benefits:
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance
  • Vision insurance

About the Role

Were looking for a Project Manager who can operate at both a strategic and execution levelsomeone who doesnt just manage timelines, but drives outcomes.
In this role, youll lead the delivery of technical and infrastructure projects across our client base, ensuring alignment with business goals, technical standards, and operational capacity.
Youll serve as the central hub between clients, engineering, and operations, bringing structure, clarity, and accountability to every engagement.
This position operates within our Sea-Level Service Delivery Model, meaning youll play a critical role in aligning Service Desk, Engineering, and Account Management into a unified delivery engine.
What Youll Own

Project Planning & Execution

  • Lead end-to-end delivery of client projectsfrom kickoff through closeout
  • Define scope, timelines, deliverables, and success criteria
  • Build and manage detailed project plans, schedules, and resource forecasts
  • Coordinate internal engineers and external vendors to ensure successful execution
  • Track budgets, costs, and financial performance throughout the lifecycle
  • Maintain structured documentation across AutoTask, IT Glue, and SharePoint
Client Leadership & Communication

  • Act as the primary point of contact for clients during project engagements
  • Deliver clear, consistent updates on status, risks, and milestones
  • Set expectations around timelines, dependencies, and change management
  • Lead project kickoff meetings, status reviews, and closeout sessions
  • Build strong relationships with client stakeholders and decision-makers
Scope, Risk & Change Management

  • Collaborate on Scope of Work (SOW) development and refinement
  • Monitor scope and proactively identify risks or deviations
  • Manage change orders with clear documentation and financial alignment
  • Mitigate risks before they impact delivery, timelines, or budget
  • Escalate conflicts or constraints when necessary to maintain momentum
Cross-Functional Coordination

  • Align project timelines with Service Desk operations and capacity planning
  • Coordinate Level 2, Level 3, and Senior Engineering resources
  • Partner with Account Management and vCIO functions for strategic alignment
  • Participate in internal project reviews and operational planning sessions
Operational Discipline & Reporting

  • Track milestones, deliverables, and overall project performance
  • Maintain accurate, real-time updates within AutoTask
  • Report on budget vs. actuals and project financial health
  • Contribute to L10 meetings and IDS problem-solving discussions
  • Support organizational change management during major deployments
How Youll Be Measured

  • On-time project delivery
  • Budget adherence and gross margin performance
  • Change order accuracy and turnaround time
  • Client satisfaction (CSAT)
  • Documentation completeness and quality
  • Resource forecasting accuracy
What You Bring

  • 5+ years of project management experience (MSP or IT services strongly preferred)
  • Experience managing multiple concurrent technical projects
  • Strong communication skillsable to translate between business and technical audiences
  • Proven ability to manage scope, timelines, and budgets effectively
  • Familiarity with PSA tools (AutoTask preferred) and PM platforms (MS Project, Asana, Jira, etc.)
  • Solid technical understanding of infrastructure, cloud, networking, and security environments
  • A proactive, problem-solving mindset with strong organizational discipline
  • Ability to influence cross-functional teams without direct authority
What Success Looks Like

  • Projects delivered smoothly, predictably, and profitably
  • Clients who trust you as a reliable advisor
  • Engineering teams that are aligned and not overloaded or surprised
  • Clear visibility into project health, risks, and outcomes
  • Continuous improvement in how projects are scoped, delivered, and measured
Professional Expectations

  • Maintain real-time time entry and project updates
  • Participate in L10s, project reviews, and planning sessions
  • Travel as needed for key client engagements or deployments
  • Contribute to process improvement within the Sea-Level framework
  • Operate with professionalism, accountability, and a client-first mindset

Flexible work from home options available.