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Msp Operations Jobs in Texas (NOW HIRING)

Your deep understanding of the MSP business model will enable you to act as a trusted advisor, helping partners scale their operations, optimize IT service delivery, and uncover new revenue ...

Your deep understanding of the MSP business model will enable you to act as a trusted advisor, helping partners scale their operations, optimize IT service delivery, and uncover new revenue ...

Your deep understanding of the MSP business model will enable you to act as a trusted advisor, helping partners scale their operations, optimize IT service delivery, and uncover new revenue ...

Your deep understanding of the MSP business model will enable you to act as a trusted advisor, helping partners scale their operations, optimize IT service delivery, and uncover new revenue ...

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Level 3 Technician (MSP)

Houston, TX ยท On-site

$65K - $85K/yr

... their business operations. * Project Management: Lead and manage IT projects, including system ... A minimum of 2 years MSP experience is required. A Bachelor's degree in IT, Computer Science, or a ...

Operational Excellence & Forecasting: Maintain accurate pipeline visibility and forecasting across the MSP/Reseller team. Ensure strong CRM hygiene and reporting practices while identifying trends in ...

Operational Excellence & Forecasting: Maintain accurate pipeline visibility and forecasting across the MSP/Reseller team. Ensure strong CRM hygiene and reporting practices while identifying trends in ...

WW Senior Business Developer, MSP Program

Austin, TX ยท On-site

$115K - $115K/yr

As a business developer for the MSP Program, you will drive end to end ownership of AWS programs ... Continually experiment and introduce new approaches to engage partners and improve operational ...

Lead technical discovery sessions to uncover infrastructure, security, and operational challenges ... Strong grasp of MSP service stacks: RMM, NOC/SOC, cloud (Azure/AWS), Microsoft 365, SD-WAN

Lead technical discovery sessions to uncover infrastructure, security, and operational challenges ... Strong grasp of MSP service stacks: RMM, NOC/SOC, cloud (Azure/AWS), Microsoft 365, SD-WAN

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Msp Operations information

What is the difference between Msp Operations vs Service Delivery Manager?

AspectMsp OperationsService Delivery Manager
CertificationsITIL, CompTIA, PMP (optional)ITIL, PMP, Service Management certifications
Work EnvironmentManaged service providers, IT support centersClient sites, IT departments, service teams
Employer & IndustryIT service providers, tech companiesLarge corporations, IT consulting firms

While both roles focus on IT service management, Msp Operations primarily handles the internal processes and infrastructure of managed service providers, ensuring smooth service delivery. Service Delivery Managers, on the other hand, focus on client relationships and ensuring services meet client expectations. Understanding these differences helps in choosing the right career path or job focus within the IT industry.

What are the roles in MSP?

In MSP (Managed Service Provider) operations, common roles include Service Desk Technician, Network Engineer, Systems Administrator, Security Analyst, and Project Manager. These roles involve managing client IT infrastructure, providing technical support, implementing security measures, and coordinating service delivery, often requiring knowledge of tools like remote monitoring software and certifications such as CompTIA or Cisco.

What is an MSP job?

An MSP (Managed Service Provider) operations role involves managing and supporting IT services for clients, including network management, cybersecurity, and technical support. Employees in this role often work with tools like remote monitoring software and may require certifications such as CompTIA or Cisco. The job typically involves troubleshooting, maintaining systems, and ensuring service quality in a fast-paced environment.

What is MSP in US staffing?

An MSP (Managed Service Provider) in US staffing is a company that manages and oversees the recruitment, onboarding, and management of temporary and contract workers for client organizations. MSPs often use vendor management systems (VMS) to streamline staffing processes and ensure compliance, efficiency, and cost control in workforce management.

Which IT job is the highest paid?

In the IT field, roles such as Chief Information Officer (CIO), Chief Technology Officer (CTO), and solutions architect tend to be the highest paid, often earning six-figure salaries or more. These positions require extensive experience, leadership skills, and advanced technical knowledge, often supplemented by certifications like CISSP or PMP.
What job categories do people searching Msp Operations jobs in Texas look for? The top searched job categories for Msp Operations jobs in Texas are:
What cities in Texas are hiring for Msp Operations jobs? Cities in Texas with the most Msp Operations job openings:
Infographic showing various Msp Operations job openings in Texas as of July 2026, with employment types broken down into 71% Full Time, 7% Part Time, 1% Temporary, 20% Contract, and 1% Nights. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.
MSP Programme Management Specialist

MSP Programme Management Specialist

NES Fircroft

Houston, TX โ€ข On-site

Other

This job post hasย expired today.ย Applications are no longer accepted.


Job description

MSP Programme Management Specialist


We are seeking an experienced Recruitment Programme Management Specialist to oversee the day-to-day delivery and success of MSP (Managed Service Provider) services across multiple countries in the region.

This role is ideal for a recruitment professional who thrives in a fast-paced, client-facing environment and has strong experience managing vendors, stakeholders, and end-to-end recruitment processes across diverse markets.


Key Responsibilities

  • Manage relationships with local hiring managers and oversee temporary recruitment requests
  • Coordinate end-to-end recruitment activities including vacancy intake, supplier briefing, CV screening, interview scheduling, and onboarding
  • Act as the main escalation point for day-to-day MSP operations
  • Manage and monitor third-party vendor performance and ensure alignment with client expectations
  • Work across multiple jurisdictions, ensuring compliance with local employment laws and practices
  • Maintain and track recruitment data, agency performance, and hiring manager feedback
  • Ensure delivery against SLAs and KPIs, driving continuous improvement
  • Provide reporting, insights, and statistical analysis to support client decision-making
  • Conduct workforce planning sessions with stakeholders to forecast hiring needs
  • Drive cost optimization through market insights and competitive supplier strategies
  • Ensure a high level of customer satisfaction and resolve operational challenges proactively


Requirements

  • Proven experience in MSP, RPO, or vendor management within the staffing industry
  • Strong knowledge of end-to-end recruitment processes
  • Experience managing third-party suppliers, onboarding, and compliance processes
  • Exposure to working across multiple countries or regions
  • Excellent stakeholder management and client-facing skills
  • Strong analytical mindset with ability to interpret and present complex data
  • Effective communication skills in English (written and verbal)
  • Ability to work across different cultures and business environments
  • Strong problem-solving skills, attention to detail, and ability to manage competing priorities


Preferred Profile

  • Experience in programme expansion, cross-selling, or growing MSP accounts
  • Demonstrated ability to drive performance and improve service delivery
  • Comfortable working in a dynamic, international environment


Why Join Us?

  • Opportunity to manage a regional MSP programme with high visibility
  • Work with diverse clients and stakeholders across multiple markets
  • Be part of a collaborative, growth-focused environment