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Motor Vehicle Representative Jobs (NOW HIRING)

PLS

Motor Vehicle Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

PLS

Motor Vehicle Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

PLS

Motor Vehicle Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

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Motor Vehicle Representative information

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$22.5K

$58K

$100K

How much do motor vehicle representative jobs pay per year?

As of Jul 14, 2026, the average yearly pay for motor vehicle representative in the United States is $58,019.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $76,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Motor Vehicle Representative, and why are they important?

To thrive as a Motor Vehicle Representative, you need a thorough understanding of motor vehicle laws, strong data entry skills, and at least a high school diploma or equivalent. Familiarity with DMV databases, document management systems, and standard office software is commonly required. Outstanding customer service, attention to detail, and effective communication help you excel in assisting the public and resolving issues. These skills ensure accurate processing, compliance with regulations, and a positive experience for customers in a fast-paced environment.

What are Motor Vehicle Representatives?

Motor Vehicle Representatives are professionals who work at government agencies, such as the Department of Motor Vehicles (DMV), and assist the public with a variety of vehicle-related services. Their duties typically include processing driver’s license and vehicle registration applications, handling title transfers, collecting fees, and providing information about motor vehicle laws and regulations. They also verify documents, answer customer inquiries, and ensure that all transactions comply with state and federal laws. Motor Vehicle Representatives play a crucial role in ensuring efficient and accurate service for the public.

What are some common challenges Motor Vehicle Representatives face when interacting with the public, and how can they effectively manage these situations?

Motor Vehicle Representatives often encounter customers who may be frustrated due to long wait times, complex regulations, or denied applications. Effectively managing these situations involves maintaining professionalism, practicing active listening, and clearly explaining DMV policies and procedures. Representatives should stay patient, empathize with customer concerns, and use available resources to resolve issues efficiently. Developing strong communication skills and remaining calm under pressure are key to succeeding in this role.

What is the difference between Motor Vehicle Representative vs Auto Insurance Agent?

AspectMotor Vehicle RepresentativeAuto Insurance Agent
Required CredentialsDriver's license, sometimes certification in vehicle lawsInsurance license, state certification
Work EnvironmentDealerships, government agencies, vehicle sales officesInsurance agencies, broker offices, independent agencies
Employer & IndustryAutomotive dealerships, government transportation departmentsInsurance companies, brokerage firms
Common Search & ComparisonMotor Vehicle Representative vs Auto Insurance Agent

The main difference is that Motor Vehicle Representatives typically handle vehicle registration, licensing, and related services, often working within dealerships or government offices. Auto Insurance Agents focus on selling and managing auto insurance policies, working within insurance agencies. Both roles require knowledge of vehicle laws and licensing but serve different functions within the automotive and insurance industries.

More about Motor Vehicle Representative jobs
What cities are hiring for Motor Vehicle Representative jobs? Cities with the most Motor Vehicle Representative job openings:
Who are the top companies hiring for Motor Vehicle Representative jobs? The top employers for Motor Vehicle Representative jobs are:
What states have the most Motor Vehicle Representative jobs? States with the most job openings for Motor Vehicle Representative jobs include:
What job categories do people searching Motor Vehicle Representative jobs look for? The top searched job categories for Motor Vehicle Representative jobs are:
What are popular job titles related to Motor Vehicle Representative jobs? For Motor Vehicle Representative jobs, the most frequently searched job titles are:
Motor Vehicle Representative jobs near you
Infographic showing various Motor Vehicle Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $58,019 per year, or $27.9 per hour.
Longo Lexus Courtesy Vehicle Representative

Longo Lexus Courtesy Vehicle Representative

Penske Motor Group

El Monte, CA • On-site

$18/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Overview
We are looking for a self-motivated individual to become our new Courtesy Vehicle Representative for Longo Lexus! The Courtesy Vehicle Representative is responsible for making sure that all loan vehicles are properly and thoroughly cleaned, gassed, and assist the Loan Car Representatives with vehicle hand-offs to the guests.
Our ideal candidate is energetic, a team player, has excellent communication skills, and approaches every task with a positive attitude. If you have those qualities, we can teach you the rest!
The Courtesy Vehicle Representative has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Rate of $18.00.
*This position is 100% on site at Longo Lexus in El Monte, CA.
Perks of working with us:
  • Weekly Pay - get paid every Friday.
  • 401k with a generous Company match
  • Vacation (accruals earned on Full Time or Part Time status)
  • Vision, dental, and medical care benefits available to any team full time team member
  • Team member Referral Bonus Program
  • Tuition reimbursement
  • Discounts with Corporate Partners like GE, Dell, Oakley, Yeti, Ray Ban, and many more....
  • Development and growth opportunities
  • Free Employee Parking
  • On-site gym, free of charge to team members

Responsibilities
  • Provides loan/rental cars to guest in a courteous and prompt manner.
  • Completes loan/rental contracts thoroughly and accurately.
  • Shows guests the vehicle and performs a walk around explaining operation and accessories.
  • Works with rental companies or designated companies to obtain additional vehicles.
  • Assists with hands on inventory of loan/rental vehicles, as needed.
  • Answers guests' questions' concerning services performed or products purchased or refers them to someone who can.
  • Handles guests' complaints with integrity and poise, and, when necessary, refers dissatisfied guests to the appropriate individuals for resolution.
  • Answers, transfers, and provides information to incoming service calls.
  • Performs other administrative duties, and assist in other areas of the Service Department as assigned by Management
  • Maintains high ethical standards in all actions.
  • Always maintains a professional appearance.
  • Prepare paperwork and documents for all damaged LCCS units.
  • Ensure all vehicles are returned with the same condition as loaned out to the guest.
  • Assist the Business Office with citation issues.
  • Keep track of all lost and found items, contact guest and/or turn them in to security.
  • Ensure all loan cars are properly maintained, serviced, and ready for guest delivery.
  • Maintain a gas log for gas spending on all LCCS units.
  • Prepare contracts and log for flatbed deliveries.

Qualifications
  • A high school diploma or equivalent
  • Minimum of six (6) months customer service experience, desired
  • Ability to coordinate activities with other employees; read and comprehend instructions and information in the English language; work well with the public.
  • Must have a valid driver's license and have and maintain an acceptable, safe driving record.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:
  • Frequently bend, stretch, twist, or reach with their body, arms, and/or legs; stoop, kneel, crouch, or crawl and talk or hear.
  • Must be able to work outdoors in all weather conditions including low and high temperatures, precipitation and wind, noisy environments, and small and/or enclosed spaces.
  • Adjusting, moving, and lifting objects up to 50 pounds.
  • Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
  • Remaining in a stationary position, often standing, or sitting for prolonged periods.
  • Operating motor vehicles and/or heavy equipment.
  • Ascending or descending ladders, stairs, scaffolding, ramps, and poles.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why Penske Motor Group
BECAUSE WE ARE AWESOME!
Longo Lexus is a proud member of the Penske Motor Group family of automotive dealerships. We take a different approach than others in the industry. We provide the best possible guest experience for the tens of thousands that we serve annually, whether they are purchasing a new vehicle, a pre-owned vehicle or having their vehicle serviced by one of our expert Technicians. Adapting to the ever-changing needs of our guests and providing superior guest service is why Longo Lexus is the #1 Lexus Retailer in the Western Unites States since 1990 and has consistently won the prestigious Elite of Lexus Dealer Award since its inception in 1992.
We are looking for the best and brightest to join our team!
Are you eager, well-rounded, and ambitious?
Do you value exceptional guest service?
Are you ready for the new adventure in your career?
Then apply with us today!
We firmly believe in transparency with everything we do and we believe in being a TEAM, probably the top reasons that our average Team Member has been with Longo for more than 9 years.
STILL WANT TO KNOW A LITTLE MORE?
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