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Motor Vehicle Representative Jobs (NOW HIRING)

MOTOR VEHICLE OPERATOR

Boise, ID · On-site +1

$29.22 - $34.09/hr

... MUST BE REPRESENTED BY THE CONTENTS OF YOUR RESUME. Verbiage displayed on your resume or ... and motor coaches. Experience operating vehicles over a variety of roads including interstate ...

Motor Vehicle Customer Service Representative

Tucson, AZ · On-site

$15.50 - $21/hr

Motor Vehicle Customer Service Representative PLS ® Overview: Why PLS? Because You Deserve Better! ® PLS -- which stands for People - Location - Service -- is a leading retail provider of financial ...

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Motor Vehicle Representative information

See salary details

$22.5K

$58K

$100K

How much do motor vehicle representative jobs pay per year?

As of Aug 29, 2026, the average yearly pay for motor vehicle representative in the United States is $58,019.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $76,000.00 per year, depending on experience, location, and employer.

What is a motor vehicle representative?

Motor Vehicle Representatives are professionals who work at government agencies, such as the Department of Motor Vehicles (DMV), and assist the public with a variety of vehicle-related services. Their duties typically include processing driver’s license and vehicle registration applications, handling title transfers, collecting fees, and providing information about motor vehicle laws and regulations. They also verify documents, answer customer inquiries, and ensure that all transactions comply with state and federal laws. Motor Vehicle Representatives play a crucial role in ensuring efficient and accurate service for the public.

What are the key skills and qualifications needed to thrive as a motor vehicle representative?

To thrive as a Motor Vehicle Representative, you need a thorough understanding of motor vehicle laws, strong data entry skills, and at least a high school diploma or equivalent. Familiarity with DMV databases, document management systems, and standard office software is commonly required. Outstanding customer service, attention to detail, and effective communication help you excel in assisting the public and resolving issues. These skills ensure accurate processing, compliance with regulations, and a positive experience for customers in a fast-paced environment.

What are some common challenges motor vehicle representatives face when interacting with the public, and how can they effectively manage these situations?

Motor Vehicle Representatives often encounter customers who may be frustrated due to long wait times, complex regulations, or denied applications. Effectively managing these situations involves maintaining professionalism, practicing active listening, and clearly explaining DMV policies and procedures. Representatives should stay patient, empathize with customer concerns, and use available resources to resolve issues efficiently. Developing strong communication skills and remaining calm under pressure are key to succeeding in this role.

What is the difference between Motor Vehicle Representative vs Auto Insurance Agent?

AspectMotor Vehicle RepresentativeAuto Insurance Agent
Required CredentialsDriver's license, sometimes certification in vehicle lawsInsurance license, state certification
Work EnvironmentDealerships, government agencies, vehicle sales officesInsurance agencies, broker offices, independent agencies
Employer & IndustryAutomotive dealerships, government transportation departmentsInsurance companies, brokerage firms
Common Search & ComparisonMotor Vehicle Representative vs Auto Insurance Agent

The main difference is that Motor Vehicle Representatives typically handle vehicle registration, licensing, and related services, often working within dealerships or government offices. Auto Insurance Agents focus on selling and managing auto insurance policies, working within insurance agencies. Both roles require knowledge of vehicle laws and licensing but serve different functions within the automotive and insurance industries.

What cities are hiring for Motor Vehicle Representative jobs?

Cities with the most Motor Vehicle Representative job openings:

Who are the top companies hiring for Motor Vehicle Representative jobs?

The top employers for Motor Vehicle Representative jobs are:

What states have the most Motor Vehicle Representative jobs?

States with the most job openings for Motor Vehicle Representative jobs include:

What job categories do people searching Motor Vehicle Representative jobs look for?

The top searched job categories for Motor Vehicle Representative jobs are:

What are popular job titles related to Motor Vehicle Representative jobs?

For Motor Vehicle Representative jobs, the most frequently searched job titles are:

Infographic showing various Motor Vehicle Representative job openings in the United States as of August 2026, with employment types broken down into 57% Full Time, 42% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $58,019 per year, or $27.9 per hour.

Motor Vehicle Representative 1, G-9 (NY HELPS) Utica Processing Center

New York State Civil Service

Utica, NY • On-site

$42K - $52K/yr

Other

Medical, Dental, Vision, Retirement

This job post has expired 4 days ago. Applications are no longer accepted.


New York State rating

7.7

Company rating: 7.7 out of 10

Based on 188 frontline employees who took The Breakroom Quiz

25th of 50 rated states


Job description

NY HELP Yes

Agency Motor Vehicles, Department of

Title Motor Vehicle Representative 1, G-9 (NY HELPS) Utica Processing Center

Occupational Category Clerical, Secretarial, Office Aide

Salary Grade 09

Bargaining Unit ASU - Administrative Services Unit (CSEA)

Salary Range From $42641 to $52413 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Oneida

Street Address 207 Genesee Street

City Utica

State NY

Zip Code 13501

Duties Description Duties include but are not limited to:• Mail sorter and counter: Open daily mailings, count and sort into appropriate batches to be worked. Mail is also run through a postage machine for outgoing documents.• Print station: Process resignations, license renewals, suspension termination fees, civil penalties, plate surrenders, duplicate titles using DMV database.• Driver Education and 5-hour pre-licensing courses and certificates: Issue certificates for the State of New York, assist driving schools with roster and teacher information, in contact with other units of the agency and State Education to ensure rules are being followed.• Audit: Balancing all the previous day's paperwork for the office transactions.• Remittance Processing operator: Process bulk transactions through an operating machine, data correct transactions.

Minimum Qualifications To be eligible for the Motor Vehicle Representative 1, G-09 position you must meet one of the following conditions as detailed below:NY HELPS*:Graduated from high school or have earned a high school equivalency diploma AND you must have EITHER:1: One year of experience in a position where your primary responsibility was providing customer service*** to the general public**** either in an environment with substantial face-to-face interaction or in a call center environmentOR2: 30 College semester credit hoursTransfer:One year of permanent, contingent-permanent, or 55b/c service allocated to a G-07 or higher eligible for transfer under Section 52.6 or Section 70.1 of Civil Service Law, or currently serving in the title and eligible for reassignment.Reinstatement:If you previously served in this title or in a title otherwise transferable to this title, you may be considered for reinstatement pursuant to Civil Service Law, if it is in the best interest of the agency. If you left state service more than one year ago, the reinstatement must also be approved by the Civil Service Commission. All reinstatements must serve a mandatory 52-week probation period.55b/c Appointment:This position is eligible for 55b/c designation and candidates with 55b/c eligibility are encouraged to apply. Candidates must meet the minimum qualifications stated above and must submit their current 55b/c eligibility letter along with their application.*This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means NO EXAMINATION IS REQUIRED, but all candidates must meet the minimum qualifications of the title for which they apply.At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, WITHOUT HAVING TO TAKE A CIVIL SERVICE TEST. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Additional Comments Hours of the position will be discussed at the time of interview, including questions regarding Flextime, AWS/Compressed work week and Telecommuting.There are many benefits to working for the DMV! Including:o Paid Leaveo Paid Holidayso Pensiono Health Insuranceo Dental & Vision Coverageo Flex Spendingo Voluntary 457B Retirement Saving Programo Health Care Spending Accounto Tuition Assistance Programso Public Service Loan Forgiveness Programo Transportation Savings Programo Employee Assistance ProgramsFor additional information about the benefits of being a state employee, visit the Office of Employee Relations website at https://oer.ny.gov/employee-benefit-programs.The Department of Motor Vehicles (DMV) is committed to being a model employer for people with disabilities. DMV’s commitment includes ensuring that the recruitment, application, interviewing and hiring processes are accessible to all job applicants. If you are a job applicant who may need a reasonable accommodation for any part of the application and hiring process, please contact ReasonableAccommodations@dmv.ny.govDMV is committed to diversity and equal opportunity, and to building a team that represents a variety of backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace, and we encourage all qualified individuals to apply, including people with disabilities or any other protected category under the law. Our goal as an employer is to reflect the diverse identities, experiences and geographies of the communities and customers we serve.

Some positions may require additional credentials or a background check to verify your identity.

Name Amanda Jackson

Telephone

Fax

Email Address Amanda.Jackson@dmv.ny.gov

Address

Street 6 Empire State Plaza

Swan Street Building

City Albany

State NY

Zip Code 12228

Notes on Applying Send a cover letter, referencing the Vacancy ID noted at the top of this posting, along with your clear and concise resume stating your current Civil Service title, if applicable, and indicating how you believe you meet the qualifications for appointment.Please note: Candidates applying from outside DMV may be asked for their Social Security number to verify NYS employment history and transfer eligibility. Should you accept a job offer with the Department of Motor Vehicles, your appointment will be contingent upon completion of fingerprinting appointment and background check (DMV covers the cost).


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