Salary : $60,153.60 - $80,142.40 Annually
Location : City Hall - Golden Valley (Building #7800), MN
Job Type: Full-time
Job Number: 2026-39
Department: Motor Vehicle Licensing
Opening Date: 06/08/2026
Closing Date: 6/21/2026 11:59 PM Central
Summary of PositionIndividuals in this position work closely with the public to explain licensing procedures and requirements, and process requests. This individual performs a variety of detail-oriented tasks, including processing transactions, title registrations, renewals, and limited driver's licenses.
Expected Hours of WorkRegular City Motor Vehicle hours are Monday-Friday from 8 am to 4:30 pm and Friday. Hours may vary slightly based on the needs of the department.
Essential Duties and ResponsibilitiesReasonable accommodations may be made to enable individuals to perform these essential functions:
- Provide top-level customer service at the motor vehicle license desk.
- Fulfill all motor vehicle transactions following federal, state, and city policies and using appropriate fee schedule.
- Collect customer payments and balance cash drawer, reconciling all reports.
- Process and issue permits, licenses, license plates, tab renewals, and registrations, ensuring all forms are complete and meet licensing requirements and routing applications to appropriate agencies for review and approval.
- Maintain all assigned inventory of plates, stickers, and transfer stamps.
- Respond to public inquiries, over the phone and in-person, on state statues, rules and regulations, as well as provide information on general City services, and direct visiting public to appropriate department in City Hall.
- Assist with office management of equipment and supplies.
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Supervisory ResponsibilityThis position does not have employee supervisory responsibilities.
Minimum and Desired Qualifications- High School diploma, GED, or equivalent.
- Two years of customer service work experience.
- Two years of professional cash-handling experience.
- Six months experience using MNDRIVE.
- Must become a "Certified Title and Registration Professional" by the State of Minnesota Driver and Vehicle Services Division within 12 months of starting employment. Maintain Certification while employed as a Motor Vehicle License Clerk.
- Ability to complete the essential duties and responsibilities of the position with or without reasonable accommodations.
Desired Qualifications- Knowledge of/experience with Minnesota DVS and DNR titling and licensing practices and procedures.
- Experience interpreting and explaining state statues and rules/regulations.
- Experience working with computers and routine office equipment.
- Experience working with point-of-sales systems.
- Fluent in language(s) other than English.
Work Environment and Physical DemandsWork is conducted primarily indoors. Employees in this position are subject to general office and front customer service noise, but generally free from work hazards.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to:
- Regularly communicate and exchange information with others in person, over the telephone, and using written communication methods.
- Regularly read and interpret documents and other written material.
- Frequently remain in a stationary position and regularly move within the building to attend meetings and access files and office machinery.
- Occasionally traverse around the City to meetings or events.
- Regularly operate computers and other office equipment, such as a copy machine, printer, and telephone, as well as equipment/tools consistently found in motor vehicle services.
- Occasionally move or transport items weighing up to 25 pounds.
EEO StatementThe City of Golden Valley is an Equal Opportunity Employer in compliance with the Americans with Disabilities Act. It will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
City contribution toward insurance benefits and 100% holiday pay and paid leave accruals.
01
Do you have knowledge of/experience with Minnesota DVS and DNR titling and licensing practices and procedures?
02
If you answered "Yes" to the question above, please describe your knowledge or experience with Minnesota DVS and DNR titling and licensing practices and procedures.If you answered "No", type NA to continue. Responses that indicate 'see resume', 'see attached', and or 'see application' will be considered incomplete and will not be evaluated.
03
Do you experience interpreting and explaining state statutes and rules/regulations?
04
If you answered "Yes" to the question above, please describe your experience with interpreting and explaining state statutes and rules/regulations.If you answered "No", type NA to continue. Responses that indicate 'see resume', 'see attached', and or 'see application' will be considered incomplete and will not be evaluated.
05
Do you have experience working with computers and routine office equipment?
06
Do you have experience working with point-of-sales systems?
07
Please list any languages other than English in which you are fluent. If none, type NA to continue.
08
The next question is voluntary and is used to determine your eligibility for additional point credits under the Minnesota Veteran's Preference Statute 197.455.Appropriate documents MUST BE provided, either by attaching them to this application or submitting them to the City Human Resources Office within seven (7) calendar days after the deadline date for this position in order to receive Veteran's Preference points.Please select the answer that best applies to your Veteran's status.
- I am not a Veteran.
- I am a non-disabled Veteran. If selecting this answer, you must provide your form DD214 (member copy 4).
- I am a disabled Veteran. If selecting this answer, you must provide your form DD214 (member copy 4) and FL802 form (or an equivalent letter from a service retirement board).
- I am the spouse of a disabled Veteran who is unable to use the preference due to the service-related disability. If selecting this answer, you must provide your marriage certificate, spouse's form DD214 (member copy 4) and FL802 forms (or equivalent letter from a service retirement board).
- I am the spouse of a Veteran who was disabled at the time of death and died as a result of an active duty injury. If selecting this answer, you must provide your marriage certificate, spouse's form DD214 (member copy 4) and FL802 forms (or equivalent letter from a service retirement board) and spouse's death certificate.
- I am the spouse of a deceased Veteran. If selecting this answer, you must provide your marriage certificate, spouse's form DD214 (member copy 4) and spouse's death certificate.
- I prefer not to answer.
Required Question