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Paratransit Service Jobs (NOW HIRING)

Gobeacon

Paratransit Driver-Non CDL

Reading, PA · On-site

$16/hr

Provide friendly, reliable customer service and passenger assistance * Ensure rider safety, comfort ... paratransit , shuttle , and community transportation across the eastern U.S. We are committed to ...

Beacon Mobility

Paratransit Driver-Non CDL

Reading, PA · On-site

$16/hr

Provide friendly, reliable customer service and passenger assistance * Ensure rider safety, comfort ... paratransit , shuttle , and community transportation across the eastern U.S. We are committed to ...

Beacon Mobility

Paratransit Driver

Maple Grove, MN · On-site

$21/hr

Midwest Paratransit Services A Paratransit Driver is responsible for transporting clients from their pickup point to their destination in a timely and safe manner. Using a vehicle to successfully ...

Gobeacon

Paratransit Driver

Batavia, IL

$25/hr

SCR has been succeeding as an industry leader in the field of ADA Paratransit services since 1986, providing transportation to mobility-challenged individuals. It's the goal of SCR to provide ...

Gobeacon

Paratransit Driver

Maple Grove, MN

$21/hr

Midwest Paratransit Services A Paratransit Driver is responsible for transporting clients from their pickup point to their destination in a timely and safe manner. Using a vehicle to successfully ...

Gobeacon

Paratransit Driver

Batavia, NY · On-site

$25/hr

SCR has been succeeding as an industry leader in the field of ADA Paratransit services since 1986, providing transportation to mobility-challenged individuals. It's the goal of SCR to provide ...

Beacon Mobility

Paratransit Driver

Batavia, IL · On-site

$25/hr

SCR has been succeeding as an industry leader in the field of ADA Paratransit services since 1986, providing transportation to mobility-challenged individuals. It's the goal of SCR to provide ...

Beacon Mobility

Paratransit Pace Drivers

Chicago, IL · On-site

$16.50 - $19.75/hr

SCR has been succeeding as an industry leader in the field of ADA Paratransit services since 1986, providing transportation to mobility-challenged individuals. It's the goal of SCR to provide ...

Beacon Mobility

Paratransit Pace Drivers

Chicago, IL · On-site

$16.50 - $19.75/hr

SCR has been succeeding as an industry leader in the field of ADA Paratransit services since 1986, providing transportation to mobility-challenged individuals. It's the goal of SCR to provide ...

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Paratransit Service information

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How much do paratransit service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for paratransit service in the United States is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $22.60 per hour, depending on experience, location, and employer.

What are Paratransit Services?

Paratransit services are specialized transportation options designed for individuals with disabilities or mobility challenges who cannot use regular public transit. These services typically use accessible vehicles and provide door-to-door or curb-to-curb assistance, ensuring that eligible riders can travel safely and comfortably. Paratransit is often mandated by the Americans with Disabilities Act (ADA) and is operated by local transit agencies or private providers. Riders usually need to apply and meet eligibility requirements to use paratransit services, which may include advanced scheduling.

What are the key skills and qualifications needed to thrive as a Paratransit Service Driver, and why are they important?

To thrive as a Paratransit Service Driver, you need a valid driver's license (often with a CDL endorsement), safe driving skills, and knowledge of ADA regulations. Familiarity with scheduling software, GPS navigation systems, and wheelchair lift operation is typically required. Strong communication, patience, and empathy are crucial soft skills for assisting passengers with diverse needs. These abilities ensure safe, reliable, and respectful transportation for individuals with disabilities, supporting their mobility and independence.

What are some of the unique challenges faced by paratransit service drivers, and how can applicants prepare for them?

Paratransit service drivers often work with passengers who have mobility limitations or special needs, which requires patience, empathy, and strong communication skills. One common challenge is assisting passengers safely onto and off the vehicle, sometimes using specialized equipment such as wheelchair lifts. Applicants should be prepared for varying schedules, as paratransit services often operate outside standard business hours. Familiarity with local geography and the ability to adapt to changing routes are also important. Training is usually provided, but demonstrating a service-oriented mindset and a commitment to safety can help candidates stand out.

What is the difference between Paratransit Service vs Bus Driver?

AspectParatransit ServiceBus Driver
CredentialsDriver's license, possibly specialized training for accessible transportCommercial driver's license (CDL), passenger endorsement
Work EnvironmentAccessible vehicles, often in urban or suburban areas, serving individuals with disabilitiesPublic buses, various routes, urban and rural areas
Employer & IndustryTransit agencies, private transportation companiesPublic transit agencies, private bus companies

Paratransit Service and Bus Driver roles both require valid driver's licenses and involve operating vehicles for passenger transport. However, Paratransit Service focuses on providing accessible transportation for individuals with disabilities, often requiring specialized training. Bus Drivers typically operate larger vehicles on scheduled routes, serving the general public. While both roles are essential in public transportation, they differ in work environment and target clientele.

More about Paratransit Service jobs
What states have the most Paratransit Service jobs? States with the most job openings for Paratransit Service jobs include:
What job categories do people searching Paratransit Service jobs look for? The top searched job categories for Paratransit Service jobs are:
Paratransit Service jobs near you
Infographic showing various Paratransit Service job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 95% Full Time, and 3% Contract. Highlights an 100% Physical job distribution, with an average salary of $42,974 per year, or $20.7 per hour.
Paratransit Service Representative

Paratransit Service Representative

Capital Area Transportation Authority

Lansing, MI • On-site

Part-time

Posted 7 days ago

Job description

PARATRANSIT SERVICE REPRESENTATIVE

Job Summary – Essential Functions:

The Paratransit Service Representative is responsible for assisting customers by efficiently scheduling trips on various CATA paratransit services in a manner that is cost effective, efficient, safe, and provides the highest level of service quality possible. The essential functions include the following:

• Promptly answer paratransit office telephones and provide excellent customer service.

• Schedule requests for paratransit service that are the most cost effective, efficient, and safest possible.

• Consult with Paratransit Scheduler to resolve service and scheduling issues.

• Create and maintain customer files, location files, vehicle files and operator manifests

• Create, edit, and discontinue runs when schedules change.

• Process telephone and written requests for information and service.

• Assist in implementing procedures for paratransit services.

• Provide backup and relief for paratransit dispatch.

• Know and provide customers with information on all CATA services and service areas.

• Provide timely, reliable, and effective reports and communications, written and oral.

• Assist the Paratransit Manager, as requested.

• Provide backup and relief for other Paratransit and Customer Service Department personnel.

• Participate as an effective member of the CATA administrative team and perform all duties described.

Reports To:

Paratransit Manager

Duties:

• Utilize software applications, including Trapeze Pass.

• Enter customer concerns and compliments in the Customer Call Record database.

• Accurately maintain customer and ridership records to meet State and Federal reporting regulations.

• Maintain good and professional relations with customers, CATA contractors, and human service agencies that schedule services, and the public in general.

• Refer customers to other services as applicable.

• Provide required data, materials, and reports, both oral and written.

• Follow high standards and practices at all times, including adherence to CATA’s commitment to equal employment opportunity.

• Work flexible schedules as needed outside of regular business hours and in excess of 40 hours per week to meet responsibilities.

• Maintain service and quality standards.

• Follow and promote safe work practices and all CATA safety rules, policies, and procedures.

• Consistently provide prompt, courteous, and appropriate service to the public.

• Know and perform all job duties within essential functions and as directed by CATA management, policies, procedures and contractual agreements.

• Perform other duties as required by the Paratransit Manager.

Qualifications:

• High school degree minimum.

• Must have very good data entry, typing, and map reading skills.

• Excellent customer service skills.

• Proficient computer skills, including Microsoft Office Suite and other current computer applications used at CATA.

• Experience with transit software programs preferred.

• Able to communicate effectively with contractors, customers, and employees.

• Able to communicate effectively, handle details, meet deadlines, and work independently and under general direction.

• Very neat and professional appearance.

• Able to perform essential functions and duties and to perform other tasks as assigned.

• Cooperative, willing to work with and learn from others, and able to respond productively to change.

• Punctual and reliable attendance as necessary to meet ongoing service requirements for public transportation.

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THIS JOB DESCRIPTION IS STATED IN GENERAL TERMS AND DOES NOT DESCRIBE ALL DUTIES WHICH MAY BE ASSIGNED OR REQUIRED.

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