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Paratransit Service Jobs (NOW HIRING)

City of Fargo, ND

Paratransit Dispatcher

Fargo, ND · On-site

$23.06 - $25.83/hr

Paratransit Service Division: Paratransit Service - SELECT THIS OPTION Opening Date: 08/13/2026 Closing Date: 8/27/2026 11:59 PM Central Position Description Under limited supervision by the ...

Gobeacon

Paratransit Driver-Non CDL

Reading, PA

$16/hr

Provide friendly, reliable customer service and passenger assistance * Ensure rider safety, comfort ... paratransit , shuttle , and community transportation across the eastern U.S. We are committed to ...

Beacon Mobility

Paratransit Driver-Non CDL

Reading, PA · On-site

$16/hr

Provide friendly, reliable customer service and passenger assistance * Ensure rider safety, comfort ... paratransit , shuttle , and community transportation across the eastern U.S. We are committed to ...

Gobeacon

Paratransit Driver

Batavia, IL

$25/hr

SCR has been succeeding as an industry leader in the field of ADA Paratransit services since 1986, providing transportation to mobility-challenged individuals. It's the goal of SCR to provide ...

Beacon Mobility

Paratransit Driver

Batavia, IL · On-site

$25/hr

SCR has been succeeding as an industry leader in the field of ADA Paratransit services since 1986, providing transportation to mobility-challenged individuals. It's the goal of SCR to provide ...

Gobeacon

Paratransit Driver

Batavia, NY

$25/hr

SCR has been succeeding as an industry leader in the field of ADA Paratransit services since 1986, providing transportation to mobility-challenged individuals. It's the goal of SCR to provide ...

City of Racine

Paratransit Operator

Racine, WI

$21.08/hr

RYDE Racine's Paratransit services in Racine provide ADA-compliant, Dial-a-Ride Transportation for seniors and individuals with mobility challenges. Our wheelchair-accessible vehicles ensure safe and ...

Gobeacon

Paratransit Pace Drivers

Chicago, IL

$16.50 - $19.75/hr

SCR has been succeeding as an industry leader in the field of ADA Paratransit services since 1986, providing transportation to mobility-challenged individuals. It's the goal of SCR to provide ...

Beacon Mobility

Paratransit Pace Drivers

Chicago, IL · On-site

$16.50 - $19.75/hr

SCR has been succeeding as an industry leader in the field of ADA Paratransit services since 1986, providing transportation to mobility-challenged individuals. It's the goal of SCR to provide ...

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How much do paratransit service jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for paratransit service in the United States is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $22.60 per hour, depending on experience, location, and employer.

What is a paratransit service?

Paratransit services are specialized transportation options designed for individuals with disabilities or mobility challenges who cannot use regular public transit. These services typically use accessible vehicles and provide door-to-door or curb-to-curb assistance, ensuring that eligible riders can travel safely and comfortably. Paratransit is often mandated by the Americans with Disabilities Act (ADA) and is operated by local transit agencies or private providers. Riders usually need to apply and meet eligibility requirements to use paratransit services, which may include advanced scheduling.

What are the key skills and qualifications needed to thrive as a paratransit service driver?

To thrive as a Paratransit Service Driver, you need a valid driver's license (often with a CDL endorsement), safe driving skills, and knowledge of ADA regulations. Familiarity with scheduling software, GPS navigation systems, and wheelchair lift operation is typically required. Strong communication, patience, and empathy are crucial soft skills for assisting passengers with diverse needs. These abilities ensure safe, reliable, and respectful transportation for individuals with disabilities, supporting their mobility and independence.

What are some of the unique challenges faced by paratransit service drivers, and how can applicants prepare for them?

Paratransit service drivers often work with passengers who have mobility limitations or special needs, which requires patience, empathy, and strong communication skills. One common challenge is assisting passengers safely onto and off the vehicle, sometimes using specialized equipment such as wheelchair lifts. Applicants should be prepared for varying schedules, as paratransit services often operate outside standard business hours. Familiarity with local geography and the ability to adapt to changing routes are also important. Training is usually provided, but demonstrating a service-oriented mindset and a commitment to safety can help candidates stand out.

What is the difference between Paratransit Service vs Bus Driver?

AspectParatransit ServiceBus Driver
CredentialsDriver's license, possibly specialized training for accessible transportCommercial driver's license (CDL), passenger endorsement
Work EnvironmentAccessible vehicles, often in urban or suburban areas, serving individuals with disabilitiesPublic buses, various routes, urban and rural areas
Employer & IndustryTransit agencies, private transportation companiesPublic transit agencies, private bus companies

Paratransit Service and Bus Driver roles both require valid driver's licenses and involve operating vehicles for passenger transport. However, Paratransit Service focuses on providing accessible transportation for individuals with disabilities, often requiring specialized training. Bus Drivers typically operate larger vehicles on scheduled routes, serving the general public. While both roles are essential in public transportation, they differ in work environment and target clientele.

More about Paratransit Service jobs

What states have the most Paratransit Service jobs?

States with the most job openings for Paratransit Service jobs include:

What job categories do people searching Paratransit Service jobs look for?

The top searched job categories for Paratransit Service jobs are:

Paratransit Service jobs near you
Infographic showing various Paratransit Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,974 per year, or $20.7 per hour.

Paratransit Dispatcher

Fargo, ND • On-site

City of Fargo, ND
See more jobs at City of Fargo, NDexternal

$23.06 - $25.83/hr

Full-time

Retirement

Posted 12 days ago

Job description

Salary: $23.06 - $25.83 Hourly
Location : Transit 650 23rd St N, Fargo, ND
Job Type: Full Time Regular (40)
Job Number: 2026-00061
Department: Paratransit Service
Division: Paratransit Service - SELECT THIS OPTION
Opening Date: 08/13/2026
Closing Date: 8/27/2026 11:59 PM Central
Position Description
Under limited supervision by the Operations Supervisor, the Paratransit Dispatcher performs various technical and clerical duties in carrying out the operation of the dispatch service for the City fixed route, paratransit and microtransit Systems. Positions in this class are responsible for receiving and transmitting calls from the public for paratransit and microtransit bus transportation. Incumbents draw upon training, experience and guidelines established by the Department and state and federal transportation agencies to determine the appropriate response to each call.
Primary Responsibilities
The Paratransit Dispatcher is responsible for providing a high level of customer service when taking approximately 100-150 calls per day from the public and/or paratransit personnel and dispatching 12-15 drivers to provide bus rides under the paratransit and microtransit systems. During work hours the Paratransit Dispatcher is also responsible for performing general administrative support.
  1. Communicates effectively, professionally and courteously and maintains working relationships with others in carrying out job functions.
    1. Frequently (more than 50% of the time) interacts with the public and others in the work unit while receiving calls requesting scheduling rides in advance or notifying of schedule changes; questions callers to determine desired pick-up location, destination and estimated travel time; explains detailed procedures and answers a variety of questions;
    2. Serves as the first point of contact for customer complaints and concerns, provides initial de-escalation and resolution of routine issues. Escalates more complex or serious concerns to the appropriate supervisor or department member for further resolution;
    3. Communicates, coordinates, and sometimes negotiates with drivers and garage personnel to determine availability of service at the desired times and needs of clients;
    4. Notifies Operations management staff of dispatch scheduling errors or concerns;
    5. Maintains records according to established procedures and precedents;
    6. Receives and documents customer comments and complaints;
    7. Notifies Road Supervisors of collisions and other situations requiring immediate attention;
  2. Operates specialized department equipment.
    1. Operates two-way radio communication system while taking both routine and non-routine calls from the public and others in the work unit;
    2. Operates proprietary software packages to enter and retrieve information regarding reservations and schedules, drawing upon logical reasoning and judgment and taking into account various objectives.
  3. Provides general office support services to the department.
    1. Runs reports of calls received and other data as required;
    2. Files documents and records;
    3. Performs data entry and advanced analysis;
    4. Serves as back-up staff for cashing handling and recording functions.
    5. Processes cash deposits for paratransit.
    6. Processes applications for paratransit, according to established procedures.
  4. Performs all job duties in compliance with safety guidelines and with an ongoing awareness of safety practices.
    1. Knows and follows department and city rules as well as sound work and safety practices in order to accomplish the job objectives and avoid injury or loss;
    2. Wears proper protective equipment when policy requires or conditions indicate a need exists and utilizes proper body mechanics and ergonomics while performing work;
    3. When potentially unsafe conditions are observed makes efforts to avoid or correct them if they are controllable and draws them to the attention of the responsible supervisor or safety representative in a timely manner.
  5. Performs other duties and activities as assigned.

Minimum Qualifications
The Transit Dispatcher must possess a high school diploma or its equivalent (G.E.D.) and 0.4 or more years of experience working with the public, or equivalent experience sufficient to successfully perform the essential duties of the job such as those listed above.
Knowledge, skills and ability include:
  • Knowledge of the concepts and principles of fixed route and paratransit operations;
  • Skill in Microsoft Office Suite: Word, Excel and Access;
  • Skill in operating computer terminals sufficient to enter, retrieve and manipulate data;
  • Skill in English, both written and spoken;
  • Skill in providing customer service;
  • Skill in problem solving;
  • Skill in handling cash and credit card transactions;
  • Ability to communicate and interact effectively with coworkers, supervisors, the general public, and others, sufficient to exchange or convey information and to receive work directions.
  • Duties as assigned

Physical Demands
This job is performed in a normal office environment, with a majority of time spent speaking to others on a telephone or two-way communication system. Approximately 250 calls per day are received. There is considerable attention to detail and deadlines. Activities the incumbent must perform include fingering, grasping, talking, hearing/listening, seeing/observing and using repetitive motions.
Sedentary Work: This job is rated as Sedentary Work, meaning that walking and standing are required only occasionally and the job involves sitting most of the time. The incumbent must be able to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
Some requirements in this job description may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. All requirements are subject to modification to reasonably accommodate individuals with disabilities.
Requirements are representative of minimum levels of knowledge, skills, and experience required. To perform this job successfully, the worker must possess the abilities and aptitudes to perform each duty proficiently.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. The City Administrator retains the discretion to add duties or change the duties of this position at any time.
The City of Fargo offers a comprehensive benefit package, to include participation in the North Dakota Public Employees Retirement System. For more information on our benefits click
If you are applying for a Part Time Temporary or Seasonal position, you are not eligible for benefits through the City of Fargo.

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