ZipRecruiter

Log In

1

General Motors Customer Service Jobs (NOW HIRING)

Team Hodges

General Motors Service Technician

West Branch, MI · On-site

$13.25 - $16.25/hr

Technician needed due to service business increasing! At Team Hodges Chevrolet we strive to make ... Happy employees make happy customers, and we reward individuals who are ready to work hard and stay ...

next page

Showing results 1-20

All JobsGeneral Motors Customer Service Jobs

General Motors Customer Service information

See salary details

$9

$18

$26

How much do general motors customer service jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for general motors customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Is it hard to get a job at General Motors?

Getting a customer service position at General Motors typically requires relevant communication skills, experience in customer support, and sometimes specific certifications. The hiring process can involve multiple interviews and assessments, and competition varies based on the role and location.

What is a General Motors Customer Service job?

A General Motors Customer Service job involves assisting customers with inquiries, concerns, and issues related to GM vehicles, services, and policies. Representatives may handle phone calls, emails, and online chats to provide support, troubleshoot problems, and ensure customer satisfaction. They also help with warranty information, recalls, and dealership connections. Strong communication and problem-solving skills are essential for this role.

What services does GM customer service offer?

GM customer service representatives assist customers with vehicle inquiries, warranty claims, technical support, and service scheduling. They provide information on vehicle features, troubleshooting, and help coordinate repairs or maintenance appointments, often using customer relationship management (CRM) tools. Strong communication skills and product knowledge are essential for this role.

What is the starting pay at General Motors?

The starting pay for a General Motors customer service position typically ranges from $15 to $20 per hour, depending on location and experience. Entry-level roles may also include benefits such as health insurance and paid time off, with pay rates often reviewed during the onboarding process.

How much do GM employees make per hour?

The hourly pay for General Motors customer service employees varies depending on experience, location, and specific role, but typically ranges from $15 to $25 per hour. Entry-level positions may start at the lower end, while experienced representatives or those with specialized skills can earn higher wages. Overtime, shift differentials, and benefits may also impact total compensation.

What are the key skills and qualifications needed to thrive in the General Motors Customer Service position, and why are they important?

To excel as a General Motors Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent, with prior customer service experience often preferred. Familiarity with customer relationship management (CRM) systems, call center software, and General Motors product knowledge are advantageous. Outstanding patience, attention to detail, and the ability to stay calm under pressure are key soft skills that set successful candidates apart. These skills and qualities are essential for effectively addressing customer inquiries, ensuring satisfaction, and representing the General Motors brand positively.

What does a typical day look like for a General Motors Customer Service representative?

A typical day involves assisting customers by phone, email, or chat with questions about vehicle features, warranty information, and service appointments. You may help resolve concerns, document interactions in internal systems, and collaborate with dealership staff or technical teams to provide solutions. The role often requires multitasking, prioritizing requests, and following up with customers to ensure their issues are fully addressed. Team meetings and ongoing training sessions are common, keeping you informed about new products and company updates. This fast-paced environment provides a great opportunity to build customer service expertise and automotive industry knowledge.

More about General Motors Customer Service jobs
What cities are hiring for General Motors Customer Service jobs? Cities with the most General Motors Customer Service job openings:
What are the most commonly searched types of General Motors Customer Service jobs? The most popular types of General Motors Customer Service jobs are:
What states have the most General Motors Customer Service jobs? States with the most job openings for General Motors Customer Service jobs include:
What job categories do people searching General Motors Customer Service jobs look for? The top searched job categories for General Motors Customer Service jobs are:
General Motors Customer Service jobs near you
Infographic showing various General Motors Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

General Motors Certified Technician

Faupel Automotive Group

Henderson, KY

$30 - $50/hr

Other

Medical, Dental, Retirement, PTO

Posted 11 days ago

Job description

Description of the Role:

As a General Motors Certified Technician at Henderson Chevrolet, you will be responsible for performing a wide range of diagnostic and repair tasks on General Motors vehicles. This includes identifying and addressing mechanical and electrical issues, conducting inspections, and utilizing specialized tools and equipment. You will collaborate with other team members to efficiently and effectively diagnose and resolve automotive problems, ensuring customer satisfaction and maintaining the highest level of quality workmanship.

Responsibilities:
  • Performing diagnostic tests and addressing mechanical and electrical issues on General Motors vehicles
  • Conducting inspections, identifying necessary repairs, and providing accurate time and cost estimates
  • Utilizing specialized tools, equipment, and technology to effectively diagnose and resolve automotive problems
  • Collaborating with other technicians and team members to prioritize and complete repairs in a timely manner
  • Keeping up-to-date with the latest automotive industry trends, technologies, and best practices
  • Maintaining a clean and organized work area, following safety guidelines and protocols
Requirements:
  • Valid General Motors certification
  • Proven experience as an automotive technician, preferably with a focus on General Motors vehicles
  • Strong knowledge of automotive systems and components
  • Ability to accurately diagnose and repair mechanical and electrical issues
  • Proficient in using specialized tools, equipment, and diagnostic technology
  • Excellent problem-solving and communication skills
  • Attention to detail and ability to work in a fast-paced environment
  • Valid driver's license
Benefits:

- Competitive compensation: $30 - $50 per hour

- Opportunity for growth and advancement within the company

- Comprehensive health and dental insurance

- Retirement savings plan

- Paid vacation and holidays

- Ongoing training and development programs

About the Company:

Faupel Automotive Group is a leading automotive dealership and service center located in Henderson, Kentucky. With a dedicated team of professionals, we strive to deliver exceptional customer service and top-notch automotive solutions. Our state-of-the-art facility is equipped with the latest technology and equipment, ensuring that our technicians have access to the resources they need to excel in their roles. We value teamwork, professionalism, and a commitment to excellence, and we offer a supportive and rewarding work environment.

Apply