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How much do remote general motors customer service jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote general motors customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Remote General Motors Customer Service vs Remote Automotive Support Specialist?

AspectRemote General Motors Customer ServiceRemote Automotive Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical knowledge of automotive systems; certification preferred
Work EnvironmentCall centers, customer service platforms, remote setupTechnical support platforms, diagnostic tools, remote communication
Employer & Industry UsageUsed by General Motors for customer interactionsUsed by automotive companies for technical support
Common Search & ComparisonCustomer service roles in automotive industryTechnical automotive support roles

Remote General Motors Customer Service focuses on assisting customers with inquiries, orders, and general support related to GM vehicles. In contrast, Remote Automotive Support Specialists provide technical assistance, diagnostics, and troubleshooting for automotive systems. Both roles require strong communication skills, but the latter demands technical knowledge of vehicle systems. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

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What cities are hiring for Remote General Motors Customer Service jobs? Cities with the most Remote General Motors Customer Service job openings:
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What job categories do people searching Remote General Motors Customer Service jobs look for? The top searched job categories for Remote General Motors Customer Service jobs are:
Remote General Motors Customer Service jobs near you

General Motors Warranty Claims Administrator

SWICKARD SHARED SERVICES LLC

Las Vegas, NV • Remote

$18 - $24/hr

Other

Posted 8 days ago

Job description

Description

  • Fully remote position.
  • 2+ years of General Motors Warranty Administration experience required

Swickard Auto Group is seeking a skilled and dedicated professional to join our Warranty team as a Warranty Claims Administrator. We are looking for a career-oriented individual eager to elevate their skills while providing exceptional service to our clients and team members. Join our team and take your career to the next level!


As a Warranty Claims Administrator, you will work closely with our Fixed Operations Team, Dealership Service and Parts Departments, and Accounting Professionals to ensure accurate booking and warranty claim payments.


Key Responsibilities:


Claims Processing:

  • Book, close, and transmit repair orders using Reynolds & Reynolds software.
  • Utilize multiple Mercedes-Benz software programs to process claims, review labor times, and analyze related documents.

Knowledge Maintenance:

  • Stay informed about claims developments, coverage standards, and updates to manufacturer policy.
  • Participate in manufacturer webinars and internal reviews.

Documentation and Reporting:

  • Reconciling Warranty Receivables Schedules using provided Accounting tools.
  • Accurately document all claim activities in the management system.
  • Provide regular claim status reports and review trends with management team.

Qualifications

  • Demonstrates a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
  • Strong problem-solving skills with the ability to "Think outside the box" when necessary.
  • Experience: Minimum of 2+ years General Motors Warranty Administrator experience required.
    • Experience navigating Service and Warranty functions within NetStar and EVA.
    • Reynolds and Reynolds Ignite experience is a plus.
    • Strong understanding of automotive technology and diagnostics.
    • Exceptional verbal and written communication abilities.
    • Proficiency in Microsoft Office and claims management software.
    • Excellent organizational skills and attention to detail.

Benefits of Working at Swickard:

  • Career Path - Swickard isn't just a J-O-B. You'll learn and grow into different roles and be able to take on new leadership responsibilities.
  • Positive Culture - Be part of a supportive and collaborative team.
  • Growth Opportunities - Opportunities for continued personal and professional growth.
  • Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package.
  • We are an Equal Opportunity Employer and value diversity and inclusion at our company.

About Us

  • We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
  • We're a hospitality company that happens to sell cars, parts, and services.
  • We are a team. Everyone plays a role in our success.
  • Culture: We want to be our customers' favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
  • Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
  • We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

Most people have a stressful experience buying or servicing their car. It shouldn't be that way. We're looking for people as crazy as we are about revolutionizing the car-buying experience, and it starts with hospitality. Hospitality isn't just what we do, it's who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?


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