2

Remote Xerox Customer Service Jobs (NOW HIRING)

This role provides remote support for Xerox and third-party solutions, ensuring operational ... Strong customer service, communication, and organizational skills Company : Xerox produces and ...

... services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com. Location: Remote Schedule: Monday ...

... services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com. Location: Remote Schedule: Monday ...

Remote Customer Service

Phoenix, AZ · Remote

$16 - $21.50/hr

Remote Customer Service Phoenix, AZ, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You will receive an email within the next 2 minutes after ...

Remote Customer Service

Franklin Park, IL · Remote

$16 - $21.75/hr

Remote Customer Service Rep Were looking for a creative and detail-oriented remote customer service rep to join our growing travel team. This fully remote position is ideal for someone who loves ...

Remote Customer Service

Fullerton, CA · Remote

$16.75 - $22.75/hr

Remote Customer Service Fullerton, CA, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...

Remote Customer Service

San Antonio, TX · Remote

$14.50 - $19.75/hr

Remote Customer Service San Antonio, Texas, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam ...

Remote Customer Service

Wilmington, NC · Remote

$13.50 - $18.50/hr

Remote Customer Service Wilmington, NC, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...

Remote Customer Service

Hollywood, FL · Remote

$14.50 - $20/hr

Remote Customer Service Miramar, FL, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

Remote Customer Service

Dallas, TX · Remote

$16 - $21.50/hr

Remote Customer Service Dallas, Texas, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...

Remote Customer Service

Murrieta, CA · Remote

$16.25 - $22.25/hr

Remote Customer Service Murrieta, CA, United States Job Openings Remote Customer Service A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital ...

Remote Customer Service Representative Location: Noble, Oklahoma (Training will be onsite in Noble, OK at a facility for 6 weeks. Training will not be remote) Salary: $16.00 per hour Work Hours:

next page

Showing results 1-20

Remote Xerox Customer Service information

See salary details

$10

$20

$31

How much do remote xerox customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote xerox customer service in the United States is $20.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Xerox Customer Service representative, and why are they important?

To thrive as a Remote Xerox Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, Xerox product knowledge, and proficiency with remote support tools are typically required. Patience, active listening, and adaptability help build rapport with customers and efficiently resolve their issues. These skills are vital to ensuring customer satisfaction, maintaining brand reputation, and effectively handling support requests in a remote environment.

How does working as a Remote Xerox Customer Service representative differ from an in-office customer service role in terms of daily responsibilities and team interaction?

As a Remote Xerox Customer Service representative, your daily responsibilities closely mirror those of in-office staff, including handling customer inquiries, troubleshooting issues, and providing product support. However, remote work relies heavily on digital communication tools, such as chat, email, and virtual meetings, for team collaboration and training. You may face unique challenges like managing your own time efficiently and staying connected with colleagues across different locations. Regular check-ins with supervisors and virtual team huddles are common practices to maintain a supportive work environment and ensure you have access to needed resources.

What is the difference between Remote Xerox Customer Service vs Remote Help Desk Support?

AspectRemote Xerox Customer ServiceRemote Help Desk Support
CredentialsCustomer service experience, basic technical knowledgeTechnical certifications often preferred, such as CompTIA A+
Work EnvironmentHome office, call center, or remoteHome office, remote IT support
Industry UsagePrinting, imaging, and document solutionsIT, technology, and software support
Common Search/ComparisonCustomer service roles in printing industryTechnical support roles in IT industry

Remote Xerox Customer Service primarily focuses on assisting clients with Xerox products and services, emphasizing customer communication and problem resolution. Remote Help Desk Support involves troubleshooting technical issues related to software, hardware, and networks. While both roles are remote and require communication skills, Xerox customer service centers on product-specific support, whereas help desk roles are more technical and IT-oriented.

What are Remote Xerox Customer Service jobs?

Remote Xerox Customer Service jobs involve assisting Xerox customers with inquiries, troubleshooting, and support via phone, email, or chat, all from a home-based or remote location. Employees in these roles handle questions about Xerox products, help resolve technical or account issues, and provide general customer support. These positions require strong communication skills, problem-solving abilities, and familiarity with Xerox products or services. Remote work offers flexibility, but it also requires a reliable internet connection and a suitable workspace.
More about Remote Xerox Customer Service jobs
What cities are hiring for Remote Xerox Customer Service jobs? Cities with the most Remote Xerox Customer Service job openings:
What are the most commonly searched types of Xerox Customer Service jobs? The most popular types of Xerox Customer Service jobs are:
What states have the most Remote Xerox Customer Service jobs? States with the most job openings for Remote Xerox Customer Service jobs include:
Software Technical Support Analyst (US)

Software Technical Support Analyst (US)

Xerox

Remote

Full-time

Posted 6 days ago


Xerox rating

7.2

Company rating: 7.2 out of 10

Based on 117 frontline employees who took The Breakroom Quiz

95th of 139 rated electronics manufacturers


Job description

Job Summary:
Xerox Holdings Corporation has a legacy of innovation in workplace technology and is seeking a Software Technical Support Analyst. This role provides remote support for Xerox and third-party solutions, ensuring operational continuity and a high-quality customer experience.
Responsibilities:
• Act as the point of contact for technical support across software and application services
• Support Xerox and third-party solutions including XWC, XWS, Tungsten, and related platforms
• Respond to and resolve client requests within SLA commitments, escalating where appropriate
• Perform preventative maintenance, basic troubleshooting, and coordinate advanced support when required
• Manage device fleets, system configurations, and application updates within a controlled environment
• Monitor system performance, identify issues, and support operational reporting and continuous improvement
Qualifications:
Required:
• US Citizenship required with the ability to pass background checks for restricted accounts
• Bachelor’s degree in computer science, Information Technology, or equivalent experience
• Strong working knowledge of Microsoft operating systems and enterprise IT support practices
• Experience supporting hardware, software, and integrated print or workflow solutions
• Proven troubleshooting skills across technical environments
• Ability to manage multiple priorities while meeting service level commitments
• Strong customer service, communication, and organizational skills
Company:
Xerox produces and supplies network printers, copiers, and fax machine equipment. Founded in 1960, the company is headquartered in Norwalk, USA, with a team of 10001+ employees. The company is currently Late Stage.

What Xerox employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Xerox logo

About Xerox

Sourced by ZipRecruiter

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients -- no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Norwalk, CT, US

Year founded

1906

Social media