Manage call resolve issues in accordance with customer's Service Level Agreement (SLA) in order to ... Xerox provides training by certified instructors, as well as online and in-house training. A good ...
Manage call resolve issues in accordance with customer's Service Level Agreement (SLA) in order to ... Xerox provides training by certified instructors, as well as online and in-house training. A good ...
Manage call resolve issues in accordance with customer's Service Level Agreement (SLA) in order to ... Xerox provides training by certified instructors, as well as online and in-house training. A good ...
Manage call resolve issues in accordance with customer's Service Level Agreement (SLA) in order to ... Xerox provides training by certified instructors, as well as online and in-house training. A good ...
Manage call resolve issues in accordance with customer's Service Level Agreement (SLA) in order to ... Xerox provides training by certified instructors, as well as online and in-house training. A good ...
Manage call resolve issues in accordance with customer's Service Level Agreement (SLA) in order to ... Xerox provides training by certified instructors, as well as online and in-house training. A good ...
Manage call resolve issues in accordance with customer's Service Level Agreement (SLA) in order to ... Xerox provides training by certified instructors, as well as online and in-house training. A good ...
Manage call resolve issues in accordance with customer's Service Level Agreement (SLA) in order to ... Xerox provides training by certified instructors, as well as online and in-house training. A good ...
Join Xerox as a Technical Site Operations Manager (TSOM), where you will lead onsite Managed Print Services (MPS) operational support activities for customer environments in Sacramento, CA. In this ...
Join Xerox as a Technical Site Operations Manager (TSOM), where you will lead onsite Managed Print Services (MPS) operational support activities for customer environments in Sacramento, CA. In this ...
Manage call resolve issues in accordance with customer's Service Level Agreement (SLA) in order to ... Xerox provides training by certified instructors, as well as online and in-house training. A good ...
Manage call resolve issues in accordance with customer's Service Level Agreement (SLA) in order to ... Xerox provides training by certified instructors, as well as online and in-house training. A good ...
Manage call resolve issues in accordance with customer's Service Level Agreement (SLA) in order to ... Xerox provides training by certified instructors, as well as online and in-house training. A good ...
Manage call resolve issues in accordance with customer's Service Level Agreement (SLA) in order to ... Xerox provides training by certified instructors, as well as online and in-house training. A good ...
Manage call resolve issues in accordance with customer's Service Level Agreement (SLA) in order to ... Xerox provides training by certified instructors, as well as online and in-house training. A good ...
Manage call resolve issues in accordance with customer's Service Level Agreement (SLA) in order to ... Xerox provides training by certified instructors, as well as online and in-house training. A good ...
Manage call resolve issues in accordance with customer's Service Level Agreement (SLA) in order to ... Xerox provides training by certified instructors, as well as online and in-house training. A good ...
Manage call resolve issues in accordance with customer's Service Level Agreement (SLA) in order to ... Xerox provides training by certified instructors, as well as online and in-house training. A good ...
Manage call resolve issues in accordance with customer's Service Level Agreement (SLA) in order to ... Xerox provides training by certified instructors, as well as online and in-house training. A good ...
Manage call resolve issues in accordance with customer's Service Level Agreement (SLA) in order to ... Xerox provides training by certified instructors, as well as online and in-house training. A good ...
Manage call resolve issues in accordance with customer's Service Level Agreement (SLA) in order to ... Xerox provides training by certified instructors, as well as online and in-house training. A good ...
Manage call resolve issues in accordance with customer's Service Level Agreement (SLA) in order to ... Xerox provides training by certified instructors, as well as online and in-house training. A good ...
The range listed is just one component of Xerox's total compensation package for employees ... Manage call resolve issues in accordance with customers SLA agreement to manage customer relations ...
The range listed is just one component of Xerox's total compensation package for employees ... Manage call resolve issues in accordance with customers SLA agreement to manage customer relations ...
The range listed is just one component of Xerox's total compensation package for employees ... management skills and RELIABILITY. Our customers are counting on you. If you're a "10 minutes early ...
The range listed is just one component of Xerox's total compensation package for employees ... management skills and RELIABILITY. Our customers are counting on you. If you're a "10 minutes early ...
The range listed is just one component of Xerox's total compensation package for employees ... management skills and RELIABILITY. Our customers are counting on you. If you're a "10 minutes early ...
The range listed is just one component of Xerox's total compensation package for employees ... management skills and RELIABILITY. Our customers are counting on you. If you're a "10 minutes early ...
Lead/project manage the technical implementation team (Xerox, 3rd Party and customer resources) to provide the agreed services to ensure customer expectations are met. * Display a professional image ...
Lead/project manage the technical implementation team (Xerox, 3rd Party and customer resources) to provide the agreed services to ensure customer expectations are met. * Display a professional image ...
$14.75 - $17.75/hr
Ability to multitask and manage priorities in a fast-paced environment. * Functional knowledge of ... customer service or operations support preferred. * Training on Xerox systems and equipment will be ...
$14.75 - $17.75/hr
Ability to multitask and manage priorities in a fast-paced environment. * Functional knowledge of ... customer service or operations support preferred. * Training on Xerox systems and equipment will be ...
Print Production Specialist - Multi-Site Support
Beaver, IA · On-site
$16.25 - $20.75/hr
Excellent customer Service, interpersonal, and communication skills. * Operational Management ... With Our Technology, Build Your Future at Xerox. Apply Now! #LI-IT1 #LI-ONSITE
Print Production Specialist - Multi-Site Support
Beaver, IA · On-site
$16.25 - $20.75/hr
Excellent customer Service, interpersonal, and communication skills. * Operational Management ... With Our Technology, Build Your Future at Xerox. Apply Now! #LI-IT1 #LI-ONSITE
Senior Account Executive
Reno, NV · On-site
Overview: Xerox Corporation is an information services technology company that has continually ... As a Sales Executive you will be responsible for outside business-to-business (B2B) sales, managing ...
Senior Account Executive
Reno, NV · On-site
Overview: Xerox Corporation is an information services technology company that has continually ... As a Sales Executive you will be responsible for outside business-to-business (B2B) sales, managing ...
Mailroom Associate - Boston, MA
Boston, MA · On-site
$17.50 - $20.75/hr
Overview: The Mailroom Associate supports Xerox-managed service sites by providing efficient ... Clear communication skills and a customer service mindset. * Physical ability to lift up to 50 lbs ...
Mailroom Associate - Boston, MA
Boston, MA · On-site
$17.50 - $20.75/hr
Overview: The Mailroom Associate supports Xerox-managed service sites by providing efficient ... Clear communication skills and a customer service mindset. * Physical ability to lift up to 50 lbs ...
Xerox Business Solutions LLC is an information services technology company that has continually ... Continue to manage, strategize, refer, and conduct regular business reviews of accounts * Meet or ...
Xerox Business Solutions LLC is an information services technology company that has continually ... Continue to manage, strategize, refer, and conduct regular business reviews of accounts * Meet or ...
Manager Xerox Customer Service information
See salary details
$24.5K - $31.5K
5% of jobs
$31.5K - $38.4K
14% of jobs
$41.1K is the 25th percentile. Wages below this are outliers.
$38.4K - $45.4K
16% of jobs
The median wage is $51.7K / yr.
$45.4K - $52.3K
17% of jobs
$52.3K - $59.3K
12% of jobs
$59.3K - $66.2K
9% of jobs
$67.8K is the 75th percentile. Wages above this are outliers.
$66.2K - $73.2K
11% of jobs
$73.2K - $80.1K
6% of jobs
$80.1K - $87.1K
5% of jobs
$87.1K - $94K
2% of jobs
$94K - $101K
3% of jobs
$24.5K
$58K
$101K
How much do manager xerox customer service jobs pay per year?
What is the salary range at Xerox?
Is Xerox a good company to work for?
What is the highest paying job in customer service?
What is the difference between Manager Xerox Customer Service vs Customer Support Supervisor?
| Aspect | Manager Xerox Customer Service | Customer Support Supervisor |
|---|---|---|
| Credentials | Typically requires management experience, industry certifications, and customer service training | Requires customer service experience, leadership skills, and possibly certifications |
| Work Environment | Office setting, overseeing customer service teams, handling escalations | Office or call center, supervising support staff, ensuring service quality |
| Employer & Industry | Commonly employed by Xerox or similar document solutions companies | Employed across various industries with customer support teams |
| Search & Comparison Intent | Often compared for leadership roles in customer service | Compared for frontline supervisory roles in support teams |
The Manager Xerox Customer Service focuses on overseeing customer service operations within Xerox, managing teams, and handling escalations. In contrast, a Customer Support Supervisor typically supervises support staff directly, ensuring quality service delivery. Both roles require customer service experience and leadership skills but differ mainly in scope and seniority.
Why did Xerox go out of business?
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 20 days ago
Xerox rating
7.2
Based on 119 frontline employees who took The Breakroom Quiz
100th of 139 rated electronics manufacturers
Job description
City
Opelika
State/Province
Alabama
Country
United States
Date
Wednesday, September 20, 2023
Working time
Full-time
Ref#
20039695
Job Level
Individual Contributor
Job Type
Early Career
Seniority Level
Entry Level
Currency
USD - United States - US
Annual Base Salary Minimum
28,680
Annual Base Salary Maximum
57,360
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.
Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for a professional Onsite Service Technician to delight our customers.
Primary Responsibilities:
- Offer outstanding service to our clients. Manage call resolve issues in accordance with customer's Service Level Agreement (SLA) in order to manage customer relations and optimize customer satisfaction.
- Use electromechanical skills to repair devices. Xerox provides training by certified instructors, as well as online and in-house training. A good foundation of electrical and mechanical knowledge will help you learn our industry quickly.
- Take responsibility for customer satisfaction by serving as the primary customer contact and providing all maintenance, production, and supply inventories of assigned equipment
- Provide appropriate communication, support, and interface to on-site client base as to equipment status and availability and engaging the support of other Xerox personnel as required.
- Deliver customer training on assigned products to improve end user knowledge of equipment functionality
Skills and Qualifications:
- Electromechanical experience includes using a multi-meter to troubleshoot electrical circuits, and the ability to read and comprehend electrical schematics to properly troubleshoot systems. This could include past roles with electromechanical experience, HVAC/Cable Internet technician, Electrician, Automotive Mechanic, Repair, or Military or Veteran.
- Superior time management skills and RELIABILITY. Our customers are counting on you. If you're a "10 minutes early is on time, and on time is late" person, we want to talk about your career goals! We value dependable employees who are eager to meet deadlines.
- Valid driver's license & appropriate insurance coverage. A Motor Vehicle Record (MVR) is included in our technician background check.
- This is an extremely active position that requires the ability to lift 50 pounds, walking, standing, squatting, bending, and driving for over 50% of the workday. Safety is our top priority, especially around electrical components.
Here's what success looks like in the first 60 days:
- You have successfully navigated through our new hire training and completed the technical training courses which have set you up for success in the following categories:
- Comprehensive understanding of our company and customer service culture
- Clear expectations in reference to call load, territory alignment and client satisfaction
- Thorough knowledge base of the equipment and inventory needs to support your territory
- Able to actively and correctly complete service calls independently.
Additional Benefits:
- Substantial growth opportunities for future career development within a supportive and collaborative company culture
- Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching
- Paid time off, plus holidays and personal days
#LI-IT1
#LI-ONSITE
About Xerox
Sourced by ZipRecruiter
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients -- no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Norwalk, CT, US
Year founded
1906