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Manager Xerox Customer Service Jobs (NOW HIRING)

The Client Associate works closely with both the client and Xerox management to ensure service excellence, operational efficiency, and customer satisfaction. Responsibility: * Ensures day to day ...

... xerox.com. Job Summary: Responsible for the operational, on-site delivery of outsourcing/facilities management to end-user customers. Activities involve maintaining contracted service levels ...

Front Desk Reception - Houston, TX

Houston, TX · On-site

$14.25 - $18.50/hr

... services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is ... Xerox is seeking a customer-focused and highly organized Front Desk Reception to serve as the first ...

Description & Requirements About Xerox Holdings Corporation For more than 100 years, Xerox has ... Superior time management skills and RELIABILITY. Our customers are counting on you. If you're a "10 ...

$12.50 - $16.50/hr

... xerox.com. Job Summary: Responsible for the operational, on-site delivery of outsourcing/facilities management to end-user customers. Activities involve maintaining contracted service levels ...

Overview: Xerox Corporation is an information services technology company that has continually ... As a Sales Executive you will be responsible for outside business-to-business (B2B) sales, managing ...

... xerox.com. Job Summary: Responsible for the operational, on-site delivery of outsourcing/facilities management to end-user customers. Activities involve maintaining contracted service levels ...

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Manager Xerox Customer Service information

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$24.5K

$58K

$101K

How much do manager xerox customer service jobs pay per year?

As of Aug 4, 2026, the average yearly pay for manager xerox customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

Does Manager Xerox Customer Service offer remote jobs?

Manager Xerox Customer Service roles are typically based in an office environment, but some positions may offer remote or hybrid work options depending on the company's policies and the specific role. Candidates should review the job listing or contact the employer for details on remote work availability.

What is the difference between Manager Xerox Customer Service vs Customer Support Supervisor?

AspectManager Xerox Customer ServiceCustomer Support Supervisor
CredentialsTypically requires management experience, industry certifications, and customer service trainingRequires customer service experience, leadership skills, and possibly certifications
Work EnvironmentOffice setting, overseeing customer service teams, handling escalationsOffice or call center, supervising support staff, ensuring service quality
Employer & IndustryCommonly employed by Xerox or similar document solutions companiesEmployed across various industries with customer support teams
Search & Comparison IntentOften compared for leadership roles in customer serviceCompared for frontline supervisory roles in support teams

The Manager Xerox Customer Service focuses on overseeing customer service operations within Xerox, managing teams, and handling escalations. In contrast, a Customer Support Supervisor typically supervises support staff directly, ensuring quality service delivery. Both roles require customer service experience and leadership skills but differ mainly in scope and seniority.

What cities are hiring for Manager Xerox Customer Service jobs? Cities with the most Manager Xerox Customer Service job openings:
What are the most commonly searched types of Xerox Customer Service jobs? The most popular types of Xerox Customer Service jobs are:
What states have the most Manager Xerox Customer Service jobs? States with the most job openings for Manager Xerox Customer Service jobs include:

Digital Mail Lead Associate - Malvern, PA

Xerox

Malvern, PA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Xerox rating

7.3

Company rating: 7.3 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

102nd of 156 rated electronics manufacturers


Job description

General Information
City
Malvern
State/Province
Pennsylvania
Country
United States
Date
Thursday, July 16, 2026
Working time
Full-time
Ref#
20040403
Job Level
Individual Contributor
Job Type
Experienced
Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
39,240
Annual Base Salary Maximum
78,480
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.
Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
Overview:
Join Xerox as part of a dedicated on-site Service Delivery team supporting a large customer in a fast-paced digital production environment. In this role, you will help ensure operational excellence by delivering high-quality wide format printing services, maintaining strong customer relationships, and consistently meeting service level commitments. If you are customer-focused, thrive in a production environment, and enjoy working in a collaborative team, we encourage you to apply.
Why Join This Team:
  • Be part of a dedicated team delivering critical services for a key Xerox customer
  • Work in a collaborative, customer-focused production environment
  • Contribute to operational excellence and continuous service improvement
  • Develop your skills through hands-on experience and ongoing learning opportunities
  • Make a direct impact on customer satisfaction through quality service delivery

What You Will Do:
  • Oversee all operational aspects of document digitization and scanning activities from project initiation through completion while ensuring compliance with established Standards of Performance (SOP)
  • Supervise and manage on-site Xerox Digital Mail employees, providing direction, task delegation, and day-to-day operational support
  • Manage projects across multiple contract workstreams to ensure services are delivered on time and in accordance with the Statement of Work (SOW)
  • Coordinate project deliverables, monitor risks and issues, maintain DocuShare Flex and scanning platforms, and provide operational reporting to customer contacts and Xerox accounting teams
  • Build strong customer, vendor, and stakeholder relationships while driving continuous improvements across programs, projects, and operational processes

What You Need to Succeed:
  • Experience leading document digitization, digital mail, scanning, or production operations in a customer-focused environment
  • Demonstrated experience supervising employees and coordinating multiple operational projects simultaneously
  • Experience managing contract deliverables while meeting service level commitments and operational deadlines
  • Strong communication, organizational, and problem-solving skills with the ability to build effective customer and stakeholder relationships
  • Experience using or supporting document management platforms, production scanning technologies, or comparable operational systems

How We Set You Up for Success:
  • Comprehensive onboarding and job-specific training
  • Opportunities to expand technical and operational skills
  • Supportive team environment focused on collaboration and customer success
  • Exposure to continuous improvement initiatives and service transformation
  • Career development opportunities within Xerox

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About Xerox

Sourced by ZipRecruiter

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients -- no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Norwalk, CT, US

Year founded

1906

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