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Director Xerox Customer Service Jobs (NOW HIRING)

Xerox

Technical Service Operations Manager

Westerville, OH

$111K - $112K/yr

Works onsite in Westerville, Ohio at a Xerox Corporate Customer location supporting the customers ... Comfortable working with limited direct supervision. * Outgoing individual and well organized.

Xerox

Onsite Service Technician - Aledo, TX

Aledo, TX · On-site

Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... and optimize customer satisfaction. * Use electromechanical skills to repair devices. Xerox ...

New

Xerox

Field Service Technician - Albany, NY

Albany, NY · On-site

It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...

Xerox

Onsite Service Technician - Aledo, TX

Aledo, TX · On-site

Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... optimize customer satisfaction. * Use electromechanical skills to repair devices.Xerox provides ...

Xerox

Field Service Technician - Tucson, AZ

Tucson, AZ · On-site

It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...

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How much do director xerox customer service jobs pay per year?

As of Aug 25, 2026, the average yearly pay for director xerox customer service in the United States is $123,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $147,500.00 per year, depending on experience, location, and employer.

Does Director Xerox Customer Service offer remote jobs?

The Director Xerox Customer Service role typically involves overseeing customer support operations and may require on-site presence at certain locations. Remote work options for this position are not commonly available, as leadership roles often involve direct team management and collaboration. However, some organizations may offer flexible or hybrid arrangements depending on company policies and current circumstances.

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Director Xerox Customer Service jobs near you

Customer Service Coordinator - Indianapolis, IN

Xerox

Indianapolis, IN • On-site

$17.25 - $22.50/hr

Full-time

Posted 24 days ago

Xerox rating

7.3

Company rating: 7.3 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

105th of 159 rated electronics manufacturers

Job description

Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Overview:
Xerox is seeking a customer-focused and detail-oriented Customer Service Coordinator to join our Reprographics & Digital Imaging Center (RDIC). In this role, you will serve as the primary point of contact for customers requesting print, scanning, and document services. You will coordinate customer requests, prepare production work orders, support digital imaging processes, and ensure high-quality service while meeting established turnaround times and customer expectations.

Why Join This Team?
  • Join a collaborative team delivering high-quality print and digital imaging solutions.
  • Build strong customer relationships while supporting a wide range of document services.
  • Develop your expertise in print production, digital imaging, and customer service operations.
  • Contribute to process improvements that enhance efficiency and customer satisfaction.
  • Grow your career with ongoing learning and development opportunities in a dynamic production environment.

What You Will Do:
  • Receive customer requests for print, scanning, and supply services via walk-in, email, website, and telephone.
  • Enter customer requests into production systems and create work orders for print, scanning, and supply fulfillment.
  • Prepare and provide quotes for customer-requested services and supplies.
  • Process invoices accurately for completed work orders.
  • Prepare customer documents for digital imaging, including reviewing physical documents for quality issues prior to scanning.
  • Organize, name, and index digital files according to customer requirements and established procedures.
  • Support post-imaging activities and other document processing services as required.
  • Work closely with production teams to ensure customer orders are completed accurately and on time.
  • Perform additional operational duties as needed to support business requirements.

What You Need to Succeed:
  • High school diploma or equivalent.
  • General understanding of computer technology, including Microsoft Office and Adobe applications.
  • Excellent interpersonal, verbal, and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Typing speed of at least 40 words per minute.
  • Ability to lift up to 30 pounds.
  • Ability to interpret customer requirements and translate them into accurate production work orders.
  • Strong organizational, multitasking, and prioritization skills with the ability to manage multiple customer requests simultaneously.
  • Ability to work independently in a deadline-driven environment and adapt to changing priorities.
  • Previous experience in a print-for-pay retail environment is preferred.

How We Set You Up for Success:
  • Comprehensive onboarding and training on Xerox production systems, digital imaging processes, and customer service procedures.
  • Collaboration with experienced production and customer service professionals.
  • Opportunities to develop your skills in print production, digital imaging, and document management.
  • Access to the tools and technology needed to deliver exceptional customer service.
  • An inclusive workplace focused on quality, collaboration, continuous improvement, and operational excellence.

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About Xerox

Sourced by ZipRecruiter

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients -- no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Norwalk, CT, US

Year founded

1906

Social media

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