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Director Xerox Customer Service Jobs (NOW HIRING)

Docucare Associate - Guaynabo, PR

Guaynabo, PR · On-site

$15.75 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide excellent customer service, anticipating the needs of the customer to align with Xerox's business mission/objective. * Able to work with minimal oversight, maintaining a high attention to ...

Delivery Driver - Portland, OR

Portland, OR

$17.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Xerox corporation is seeking a Delivery Driver who will be responsible for loading, securing, delivering and basic set-up of equipment, while providing excellent customer service. This is a full-time ...

Sales Executive - Long Island, NY

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Xerox Business Solutions, LLC is an information services technology company that has continually ... Strong customer service and rapport building abilities * Great interpersonal, negotiation, and ...

$12.50 - $16.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide excellent customer service, anticipating the needs of the customer to align with Xerox's business mission/objective. * Able to work with minimal oversight, maintaining a high attention to ...

Mailroom Associate - New York, NY

Manhattan, NY · On-site

$17.75 - $21/hr

Xerox is seeking a customer-focused and detail-oriented Mailroom Associate to support daily mailroom and office services operations. In this role, you will be responsible for the accurate processing ...

Delivery Driver - Delran, NJ

Delran Township, NJ · On-site

$17.25 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Xerox corporation is seeking a Delivery Driver who will be responsible for loading, securing, delivering and basic set-up of equipment, while providing excellent customer service. This is a full-time ...

Major Account Executive - Coppell, TX

Coppell, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Xerox Business Solutions LLC is an information services technology company that has continually ... Strong customer service and rapport building abilities * Great interpersonal, negotiation, and ...

Delivery Driver - Delran, NJ

Delran, NJ · On-site

$17.25 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Xerox corporation is seeking a Delivery Driver who will be responsible for loading, securing, delivering and basic set-up of equipment, while providing excellent customer service. This is a full-time ...

Production Sales Specialist - Lexington, KY

Lexington, KY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a full-time opportunity selling Xerox Production Office Technology and Services including ... Work an assigned territory by conducting customer sales calls independently and with Xerox Sales ...

Print Production Associate - Everett, WA

Everett, WA · On-site

$18.25 - $22/hr

Customer satisfaction surveys and feedback. * Delivery against Service Level Agreements. * Delivery against Xerox Corporate Goals and Objectives. With Our Technology, Build Your Future at Xerox.

$16 - $19.50/hr

Learn more about us at www.xerox.com. Purpose: The Service Delivery Associate plays a critical role in executing on-site customer solutions, including mailroom services, print and document operations ...

Print Production Associate - Everett, WA

Everett, WA · On-site

$18.25 - $22/hr

Customer satisfaction surveys and feedback. * Delivery against Service Level Agreements. * Delivery against Xerox Corporate Goals and Objectives. With Our Technology, Build Your Future at Xerox.

Showing results 41-60

Director Xerox Customer Service information

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$39K

$123.3K

$196.5K

How much do director xerox customer service jobs pay per year?

As of Aug 13, 2026, the average yearly pay for director xerox customer service in the United States is $123,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $147,500.00 per year, depending on experience, location, and employer.

Does Director Xerox Customer Service offer remote jobs?

The Director Xerox Customer Service role is typically based in an office environment, but some positions may offer remote or hybrid work arrangements depending on company policies and operational needs. Candidates should review specific job postings for remote work options and requirements related to telecommuting tools and communication skills.

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Docucare Associate - Guaynabo, PR

Xerox

Guaynabo, PR • On-site

$15.75 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago


Xerox rating

7.3

Company rating: 7.3 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

102nd of 157 rated electronics manufacturers


Job description

Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Job Summary:
Responsible for the operational, on-site delivery of outsourcing/facilities management to end-user customers. Activities involve maintaining contracted service levels resulting in customer satisfaction, maintaining customer relationships, and contract commitments delivered within cost targets.  

This employee works as part of the service delivery team that is aligned to one or more customers. They will have a focus on the following:  
  • Delivery of service that meets SLA (Service Level Agreement) and customer satisfaction 
  • Supporting the achievement of productivity improvements 
  • Contributing to service transformation and business growth and further profitable service revenue  

Primary Responsibilities:  
  • Carries out preventative maintenance checks, first level repair and escalate in accordance with agreed procedures for next level maintenance and technical support  
  • Promotes knowledge sharing and acts as a mentor/coach  
  • Educates and trains client groups on equipment usage and functions.   
  • Maintains clean and tidy devices and safe work environment  
  • Logs of all activities including on-site parts inventory and replenishment of consumables     
  • Ensures SLA is achieved, and customer requirements are met and exceeded  
  • Commits to maintaining skill set through personal development and training.  
  • Support multiple accounts in Broward County and Miami-Dade County.  

Skills and Qualifications:  
  • Provide excellent customer service, anticipating the needs of the customer to align with Xerox's business mission/objective.  
  • Able to work with minimal oversight, maintaining a high attention to detail and organization while demonstrating superior time management skills in accordance with Service Level Agreement and Statement of Work relevant for the customer  
  • Functional knowledge of a PC, including Microsoft Office and web browsing, sending and receiving emails, managing files, and performing data entry.  
  • Identifies problems in straightforward situations and makes sound decisions using standard procedures  
  • Eager to learn technologies surrounding print production and finishing equipment.  
  • Must be able to stand for long periods of time, walk, bend, and reach.  

It is important that our Docucare Associate does these 4 things well:  
  • Excelling in customer-facing service delivery role  
  • Maintaining intermediate knowledge of all Xerox equipment and client IT environment  
  • Demonstrates a proactive approach to work with initiative and drive  
  • Exhibits good technical and/or electrical aptitude  

Additional Benefits:
  • Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching  
  • Paid time off, plus holidays and personal days  
  • Substantial growth opportunities for future career development within a supportive and collaborative company culture  

#LI-JC1 
#ONSITE 

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About Xerox

Sourced by ZipRecruiter

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients -- no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Norwalk, CT, US

Year founded

1906

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