Join Xerox as part of a dedicated on-site Service Delivery team supporting a large customer in a fast-paced digital production environment. In this role, you will help ensure operational excellence ...
Join Xerox as part of a dedicated on-site Service Delivery team supporting a large customer in a fast-paced digital production environment. In this role, you will help ensure operational excellence ...
Join Xerox as part of a dedicated on-site Service Delivery team supporting a large customer in a fast-paced digital production environment. In this role, you will help ensure operational excellence ...
Join Xerox as part of a dedicated on-site Service Delivery team supporting a large customer in a fast-paced digital production environment. In this role, you will help ensure operational excellence ...
Customer Service Coordinator - Indianapolis, IN
Indianapolis, IN · On-site
$17.25 - $22.50/hr
The range listed is just one component of Xerox's total compensation package for employees ... Xerox is seeking a customer-focused and detail-oriented Customer Service Coordinator to join our ...
New
Customer Service Coordinator - Indianapolis, IN
Indianapolis, IN · On-site
$17.25 - $22.50/hr
The range listed is just one component of Xerox's total compensation package for employees ... Xerox is seeking a customer-focused and detail-oriented Customer Service Coordinator to join our ...
New
Customer Service Coordinator - Indianapolis, IN
$17.25 - $22.50/hr
Description & Requirements About Xerox Holdings Corporation For more than 100 years, Xerox has ... Xerox is seeking a customer-focused and detail-oriented Customer Service Coordinator to join our ...
Customer Service Coordinator - Indianapolis, IN
$17.25 - $22.50/hr
Description & Requirements About Xerox Holdings Corporation For more than 100 years, Xerox has ... Xerox is seeking a customer-focused and detail-oriented Customer Service Coordinator to join our ...
Technical Service Operations Manager
Westerville, OH · On-site
$111K - $112K/yr
Works onsite in Westerville, Ohio at a Xerox Corporate Customer location supporting the customers ... Service calls, installations, etc.) and escalation issues as needed. * Manage Client Services ...
Technical Service Operations Manager
Westerville, OH · On-site
$111K - $112K/yr
Works onsite in Westerville, Ohio at a Xerox Corporate Customer location supporting the customers ... Service calls, installations, etc.) and escalation issues as needed. * Manage Client Services ...
Technical Service Operations Manager
$111K - $112K/yr
Works onsite in Westerville, Ohio at a Xerox Corporate Customer location supporting the customers ... Service calls, installations, etc.) and escalation issues as needed. * Manage Client Services ...
Technical Service Operations Manager
$111K - $112K/yr
Works onsite in Westerville, Ohio at a Xerox Corporate Customer location supporting the customers ... Service calls, installations, etc.) and escalation issues as needed. * Manage Client Services ...
Print & Mail Service Representative - Hurst, TX
Hurst, TX · On-site
$14.25 - $19.25/hr
Learn more about us at www.xerox.com. Job Summary: The Print and Mail Service Representative will be required to cover different customer accounts supporting the print production department ...
Print & Mail Service Representative - Hurst, TX
Hurst, TX · On-site
$14.25 - $19.25/hr
Learn more about us at www.xerox.com. Job Summary: The Print and Mail Service Representative will be required to cover different customer accounts supporting the print production department ...
Print & Mail Service Representative - Hurst, TX
$14.25 - $19.25/hr
Learn more about us at www.xerox.com. Job Summary: The Print and Mail Service Representative will be required to cover different customer accounts supporting the print production department ...
Print & Mail Service Representative - Hurst, TX
$14.25 - $19.25/hr
Learn more about us at www.xerox.com. Job Summary: The Print and Mail Service Representative will be required to cover different customer accounts supporting the print production department ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... and optimize customer satisfaction. * Use electromechanical skills to repair devices. Xerox ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... and optimize customer satisfaction. * Use electromechanical skills to repair devices. Xerox ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... and optimize customer satisfaction. * Use electromechanical skills to repair devices. Xerox ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... and optimize customer satisfaction. * Use electromechanical skills to repair devices. Xerox ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... and optimize customer satisfaction. * Use electromechanical skills to repair devices. Xerox ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... and optimize customer satisfaction. * Use electromechanical skills to repair devices. Xerox ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... and optimize customer satisfaction. * Use electromechanical skills to repair devices. Xerox ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... and optimize customer satisfaction. * Use electromechanical skills to repair devices. Xerox ...
Onsite Service Technician - Baton Rouge, LA (3rd shift) Primary Responsibilities: * Offer ... and optimize customer satisfaction. * Use electromechanical skills to repair devices. Xerox ...
Onsite Service Technician - Baton Rouge, LA (3rd shift) Primary Responsibilities: * Offer ... and optimize customer satisfaction. * Use electromechanical skills to repair devices. Xerox ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... and optimize customer satisfaction. * Use electromechanical skills to repair devices. Xerox ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... and optimize customer satisfaction. * Use electromechanical skills to repair devices. Xerox ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... and optimize customer satisfaction. * Use electromechanical skills to repair devices. Xerox ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... and optimize customer satisfaction. * Use electromechanical skills to repair devices. Xerox ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... and optimize customer satisfaction. * Use electromechanical skills to repair devices. Xerox ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... and optimize customer satisfaction. * Use electromechanical skills to repair devices. Xerox ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... optimize customer satisfaction. * Use electromechanical skills to repair devices.Xerox provides ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... optimize customer satisfaction. * Use electromechanical skills to repair devices.Xerox provides ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... optimize customer satisfaction. * Use electromechanical skills to repair devices.Xerox provides ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... optimize customer satisfaction. * Use electromechanical skills to repair devices.Xerox provides ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... and optimize customer satisfaction. * Use electromechanical skills to repair devices. Xerox ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... and optimize customer satisfaction. * Use electromechanical skills to repair devices. Xerox ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
Xerox Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do xerox customer service jobs pay per hour?
As of Aug 4, 2026, the average hourly pay for xerox customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What skills and qualifications are needed for Xerox Customer Service?
To thrive as a Xerox Customer Service representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service practices, typically supported by a high school diploma or equivalent. Knowledge of Xerox equipment, CRM software, and ticketing systems is often required, and some roles may prefer candidates with A+ or similar technical support certifications. Patience, active listening, and a customer-focused attitude are crucial soft skills for excelling in this position. These competencies ensure efficient resolution of customer issues, promote positive client relationships, and uphold Xerox's reputation for excellent service.
What is a Xerox Customer Service?
A Xerox Customer Service job involves assisting customers with inquiries, troubleshooting issues with Xerox products, processing service requests, and providing technical support. Representatives may handle phone, email, or chat communications to resolve problems efficiently. Strong communication and problem-solving skills are essential to ensure customer satisfaction and maintain brand trust.
What does a Xerox Customer Service representative do?
A typical day in Xerox Customer Service involves responding to customer inquiries via phone, email, or chat, troubleshooting technical issues with Xerox products, and accurately logging cases in customer relationship management systems. You may also provide product guidance, follow up on ongoing support tickets, and coordinate with technical teams or field engineers for complex issues. The role requires multitasking and prioritizing requests to ensure timely resolutions. Regular collaboration with team members and continuous learning about new Xerox technologies are also important parts of the job, making each day dynamic and engaging.
More about Xerox Customer Service jobs
What cities are hiring for Xerox Customer Service jobs? Cities with the most Xerox Customer Service job openings:
What are the most commonly searched types of Xerox Customer Service jobs? The most popular types of Xerox Customer Service jobs are:
What states have the most Xerox Customer Service jobs? States with the most job openings for Xerox Customer Service jobs include:
What job categories do people searching Xerox Customer Service jobs look for? The top searched job categories for Xerox Customer Service jobs are:
Xerox rating
7.3
Based on 129 frontline employees who took The Breakroom Quiz
102nd of 156 rated electronics manufacturers
Job description
Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
Overview:
Join Xerox as part of a dedicated on-site Service Delivery team supporting a large customer in a fast-paced digital production environment. In this role, you will help ensure operational excellence by delivering high-quality wide format printing services, maintaining strong customer relationships, and consistently meeting service level commitments. If you are customer-focused, thrive in a production environment, and enjoy working in a collaborative team, we encourage you to apply.
Why Join This Team:
- Be part of a dedicated team delivering critical services for a key Xerox customer
- Work in a collaborative, customer-focused production environment
- Contribute to operational excellence and continuous service improvement
- Develop your skills through hands-on experience and ongoing learning opportunities
- Make a direct impact on customer satisfaction through quality service delivery
What You Will Do:
- Oversee all operational aspects of document digitization and scanning activities from project initiation through completion while ensuring compliance with established Standards of Performance (SOP)
- Supervise and manage on-site Xerox Digital Mail employees, providing direction, task delegation, and day-to-day operational support
- Manage projects across multiple contract workstreams to ensure services are delivered on time and in accordance with the Statement of Work (SOW)
- Coordinate project deliverables, monitor risks and issues, maintain DocuShare Flex and scanning platforms, and provide operational reporting to customer contacts and Xerox accounting teams
- Build strong customer, vendor, and stakeholder relationships while driving continuous improvements across programs, projects, and operational processes
What You Need to Succeed:
- Experience leading document digitization, digital mail, scanning, or production operations in a customer-focused environment
- Demonstrated experience supervising employees and coordinating multiple operational projects simultaneously
- Experience managing contract deliverables while meeting service level commitments and operational deadlines
- Strong communication, organizational, and problem-solving skills with the ability to build effective customer and stakeholder relationships
- Experience using or supporting document management platforms, production scanning technologies, or comparable operational systems
How We Set You Up for Success:
- Comprehensive onboarding and job-specific training
- Opportunities to expand technical and operational skills
- Supportive team environment focused on collaboration and customer success
- Exposure to continuous improvement initiatives and service transformation
- Career development opportunities within Xerox
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About Xerox
Sourced by ZipRecruiter
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients -- no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Norwalk, CT, US
Year founded
1906