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Xerox Customer Service Jobs (NOW HIRING)

Xerox

Sales Executive - Seattle, WA

Seattle, WA · On-site

... services in an assigned territory. A significant focus of this role is identifying, prospecting, and closing new customers to expand Xerox's market presence. What You'll Do: * Prospect and develop ...

Xerox

Sales Executive - Seattle, WA

Seattle, WA · On-site

... services in an assigned territory. A significant focus of this role is identifying, prospecting, and closing new customers to expand Xerox's market presence. What You'll Do: * Prospect and develop ...

Xerox Corporation

Sales Executive

Seattle, WA · On-site

... services in an assigned territory. A significant focus of this role is identifying, prospecting, and closing new customers to expand Xerox's market presence. What You'll Do: * Prospect and develop ...

Xerox

Technical Service Operations Manager

Westerville, OH · On-site

$111K - $112K/yr

Works onsite in Westerville, Ohio at a Xerox Corporate Customer location supporting the customers ... Service calls, installations, etc.) and escalation issues as needed. * Manage Client Services ...

Xerox

Technical Service Operations Manager

Westerville, OH · On-site

$111K - $112K/yr

Works onsite in Westerville, Ohio at a Xerox Corporate Customer location supporting the customers ... Service calls, installations, etc.) and escalation issues as needed. * Manage Client Services ...

Xerox

Onsite Service Technician - Aledo, TX

Aledo, TX · On-site

Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... and optimize customer satisfaction. * Use electromechanical skills to repair devices. Xerox ...

Xerox

Field Service Technician

Oklahoma City, OK · On-site

Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... and optimize customer satisfaction. * Use electromechanical skills to repair devices. Xerox ...

New

Xerox

Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... optimize customer satisfaction. * Use electromechanical skills to repair devices.Xerox provides ...

Xerox

Onsite Service Technician - Aledo, TX

Aledo, TX · On-site

Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... optimize customer satisfaction. * Use electromechanical skills to repair devices.Xerox provides ...

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How much do xerox customer service jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for xerox customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Xerox Customer Service?

A Xerox Customer Service job involves assisting customers with inquiries, troubleshooting issues with Xerox products, processing service requests, and providing technical support. Representatives may handle phone, email, or chat communications to resolve problems efficiently. Strong communication and problem-solving skills are essential to ensure customer satisfaction and maintain brand trust.

What does a Xerox Customer Service representative do?

A typical day in Xerox Customer Service involves responding to customer inquiries via phone, email, or chat, troubleshooting technical issues with Xerox products, and accurately logging cases in customer relationship management systems. You may also provide product guidance, follow up on ongoing support tickets, and coordinate with technical teams or field engineers for complex issues. The role requires multitasking and prioritizing requests to ensure timely resolutions. Regular collaboration with team members and continuous learning about new Xerox technologies are also important parts of the job, making each day dynamic and engaging.

What skills and qualifications are needed for Xerox Customer Service?

To thrive as a Xerox Customer Service representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service practices, typically supported by a high school diploma or equivalent. Knowledge of Xerox equipment, CRM software, and ticketing systems is often required, and some roles may prefer candidates with A+ or similar technical support certifications. Patience, active listening, and a customer-focused attitude are crucial soft skills for excelling in this position. These competencies ensure efficient resolution of customer issues, promote positive client relationships, and uphold Xerox's reputation for excellent service.

Does Xerox offer remote jobs?

Xerox Customer Service roles may include remote work options, depending on the position and company policies. Many customer service jobs at Xerox can be performed remotely with the necessary communication tools and internet connection, especially in roles that involve phone or online support. Candidates should review specific job postings for remote work availability and requirements.

Is Xerox a good company to work for?

Xerox customer service roles are generally considered stable with opportunities for skill development in communication and technical troubleshooting. The company offers a structured work environment, training programs, and benefits, making it a viable option for those seeking employment in customer support. However, employee experiences can vary based on location and specific job responsibilities.
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Xerox Customer Service jobs near you
Infographic showing various Xerox Customer Service job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Sales Executive - Seattle, WA

Seattle, WA • On-site

Xerox
IT Services • 10K+ employees
Learn more about Xeroxexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Xerox rating

7.3

Company rating: 7.3 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

Job description

Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.


Overview:
Xerox Business Solutions LLC is an information services technology company that has continually redefined the workplace experience for more than 100 years is currently seeking a Sales Executive to support the greater Seatle, WA area. As a Sales Executive you will be responsible for outside business-to-business (B2B) sales, managing the entire sales cycle, gaining new market share, and growing existing accounts. This is a full-time opportunity selling Xerox Office Technology and Services including hardware, software, apps, information technology (IT), and professional services in an assigned territory. A significant focus of this role is identifying, prospecting, and closing new customers to expand Xerox's market presence.

What You'll Do:
  • Prospect and develop new business opportunities in your territory
  • Conduct client needs assessments and provide tailored technology solutions
  • Present, demo, and propose Xerox offerings to key decision makers
  • Manage the full sales cycle from discovery to closing
  • Conduct regular business reviews with current accounts to ensure satisfaction and identify upsell opportunities
  • Meet or exceed monthly revenue and margin goals
  • Stay up to date with Xerox innovations and industry trends
  • Proactively identify, pursue, and close net-new business opportunities to expand Xerox's customer base within the assigned territory

What We're Looking For:
  • Bachelor's degree or equivalent experience preferred
  • 3-5 years of experience in B2B sales (technology, solutions, or services ideal)
  • Exceptional communication, negotiation, and presentation skills
  • Driven, goal-oriented, and highly self-motivated
  • Team player with strong relationship-building abilities
  • Valid driver's license and ability to travel locally
  • Demonstrated success in net-new business development, prospecting, and territory growth 
  • Proven ability to generate leads, open new accounts, and consistently achieve new business sales targets

Why Join Xerox:
  • Competitive base salary + uncapped commission and bonus potential
  • Full benefits package: medical, dental, vision, 401(k) with match
  • Generous paid time off, holidays, and personal days
  • Flexible work environment that values work-life balance
  • EVOLVE Sales Development Program - a best-in-class training experience

Be Part of Something Bigger
At Xerox, we don't just sell products-we transform workplaces, drive progress and efficiencies. If you're ready to grow your career while helping clients succeed, apply now and be part of our reinvention story!

#LI-ONSITE
#LI-CM1

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About Xerox

Sourced by ZipRecruiter

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients -- no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Norwalk, CT, US

Year founded

1906

Social media

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