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How much do xerox service technician jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for xerox service technician in the United States is $23.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.68 per hour, depending on experience, location, and employer.

What is a Xerox service technician?

Xerox Service Technicians are professionals responsible for installing, maintaining, and repairing Xerox printers, copiers, and related office equipment. They diagnose technical issues, perform routine maintenance, and ensure that machines operate efficiently. Technicians may also train users on basic troubleshooting and handle customer support inquiries. Their work helps businesses minimize downtime and maximize productivity from their Xerox equipment.

What are the key skills and qualifications needed to thrive as a Xerox service technician?

To thrive as a Xerox Service Technician, you need a solid background in electronics, mechanical repair, and troubleshooting, often supported by an associate degree or technical certification in a related field. Familiarity with diagnostic software, Xerox-specific systems, and standard repair tools is typically required. Strong customer service, communication, and problem-solving skills help you build trust with clients and resolve issues efficiently. These competencies are crucial to ensure minimal downtime for clients' equipment and uphold Xerox’s reputation for reliable technical support.

What are some common challenges faced by Xerox service technicians and how can they be managed?

Xerox Service Technicians often encounter challenges such as diagnosing complex hardware or software malfunctions and keeping up with rapidly evolving printer technologies. Managing a high volume of service requests while ensuring timely and quality repairs can also be demanding. Building strong troubleshooting skills, staying updated on product training, and maintaining clear communication with customers and team members are key strategies for overcoming these challenges. Technicians typically work both independently and as part of a larger service team, allowing them to share knowledge and resources when needed.

What is the difference between Xerox Service Technician vs Printer Technician?

AspectXerox Service TechnicianPrinter Technician
CredentialsTechnician certifications, often Xerox-specificPrinter repair certifications, general technical training
Work EnvironmentOn-site client locations, service centersRetail stores, service centers, client sites
Industry UsagePrimarily in office equipment and document solutionsIn various printing environments, including commercial and retail
Common Search IntentService, repair, maintenance of Xerox devicesRepair, troubleshoot, and maintain printers

The main difference between a Xerox Service Technician and a Printer Technician lies in their brand specialization and certifications. Xerox Service Technicians focus on Xerox products, often requiring specific certifications and working primarily with Xerox office equipment. Printer Technicians may work with various brands and types of printers, with broader technical training. Both roles involve on-site repairs and maintenance but differ in brand focus and industry applications.

More about Xerox Service Technician jobs

What job categories do people searching Xerox Service Technician jobs look for?

The top searched job categories for Xerox Service Technician jobs are:

Xerox Service Technician jobs near you
Infographic showing various Xerox Service Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $49,345 per year, or $23.7 per hour.

Onsite Service Technician - Columbia, MO

Xerox

Columbia, MO • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Xerox rating

7.3

Company rating: 7.3 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

105th of 159 rated electronics manufacturers

Job description

General Information
City
Columbia
State/Province
Missouri
Country
United States
Date
Thursday, August 20, 2026
Working time
Full-time
Ref#
20039382
Job Level
Individual Contributor
Job Type
Experienced
Seniority Level
Entry Level
Currency
USD - United States - US
Annual Base Salary Minimum
32,940
Annual Base Salary Maximum
65,880
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.
Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for a professional Onsite Service Technician to delight our customers.
Primary Responsibilities:
  • Offer outstanding service to our clients. Manage call resolve issues in accordance with customer's Service Level Agreement (SLA) in order to manage customer relations and optimize customer satisfaction.
  • Use electromechanical skills to repair devices. Xerox provides training by certified instructors, as well as online and in-house training. A good foundation of electrical and mechanical knowledge will help you learn our industry quickly.
  • Take responsibility for customer satisfaction by serving as the primary customer contact and providing all maintenance, production, and supply inventories of assigned equipment
  • Provide appropriate communication, support, and interface to on-site client base as to equipment status and availability and engaging the support of other Xerox personnel as required.
  • Deliver customer training on assigned products to improve end user knowledge of equipment functionality

Skills and Qualifications:
  • Electromechanical experience includes using a multi-meter to troubleshoot electrical circuits, and the ability to read and comprehend electrical schematics to properly troubleshoot systems. This could include past roles with electromechanical experience, HVAC/Cable Internet technician, Electrician, Automotive Mechanic, Repair, or Military or Veteran.
  • Superior time management skills and RELIABILITY. Our customers are counting on you. If you're a "10 minutes early is on time, and on time is late" person, we want to talk about your career goals! We value dependable employees who are eager to meet deadlines.
  • Valid driver's license & appropriate insurance coverage. A Motor Vehicle Record (MVR) is included in our technician background check.
  • This is an extremely active position that requires the ability to lift 50 pounds, walking, standing, squatting, bending, and driving for over 50% of the workday. Safety is our top priority, especially around electrical components.

Here's what success looks like in the first 60 days:
  • You have successfully navigated through our new hire training and completed the technical training courses which have set you up for success in the following categories:
    • Comprehensive understanding of our company and customer service culture
    • Clear expectations in reference to call load, territory alignment and client satisfaction
    • Thorough knowledge base of the equipment and inventory needs to support your territory
    • Able to actively and correctly complete service calls independently.

Additional Benefits:
  • Substantial growth opportunities for future career development within a supportive and collaborative company culture
  • Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching
  • Paid time off, plus holidays and personal days

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About Xerox

Sourced by ZipRecruiter

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients -- no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Norwalk, CT, US

Year founded

1906

Social media

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