It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. Use electro-mechanical skills to repair devices.Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. Use electro-mechanical skills to repair devices.Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
Responsible to execute exceptional service delivery in such a manner Xerox experience 100% Client ... Develop customer relationships and manage assigned accounts to result in continued revenue ...
Responsible to execute exceptional service delivery in such a manner Xerox experience 100% Client ... Develop customer relationships and manage assigned accounts to result in continued revenue ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices.Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices.Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices.Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices.Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices.Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices.Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices.Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices.Xerox provides training by ...
Service Delivery Associate - Malvern, PA
Malvern, PA · On-site
$16.75 - $19.50/hr
The range listed is just one component of Xerox's total compensation package for employees ... Good communication and customer service skills. * Ability to work independently and navigate ...
Service Delivery Associate - Malvern, PA
Malvern, PA · On-site
$16.75 - $19.50/hr
The range listed is just one component of Xerox's total compensation package for employees ... Good communication and customer service skills. * Ability to work independently and navigate ...
Service Delivery Associate - Malvern, PA
Malvern, PA · On-site
$16.75 - $19.50/hr
The range listed is just one component of Xerox's total compensation package for employees ... Good communication and customer service skills. * Ability to work independently and navigate ...
Service Delivery Associate - Malvern, PA
Malvern, PA · On-site
$16.75 - $19.50/hr
The range listed is just one component of Xerox's total compensation package for employees ... Good communication and customer service skills. * Ability to work independently and navigate ...
Join Xerox as a DocuCare Associate II and become an integral part of our Service Delivery team, supporting one or more customer locations to deliver exceptional managed print services. In this role ...
Join Xerox as a DocuCare Associate II and become an integral part of our Service Delivery team, supporting one or more customer locations to deliver exceptional managed print services. In this role ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices.Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices.Xerox provides training by ...
Copier Analyst (Xerox)
Grand Junction, CO · On-site
$50K - $60K/yr
The Copier Analyst acts as the key liaison between the customer, Xerox, and technical service teams to maximize uptime and efficiency. This role is onsite at PDS, a Proven IT company. To view our job ...
Copier Analyst (Xerox)
Grand Junction, CO · On-site
$50K - $60K/yr
The Copier Analyst acts as the key liaison between the customer, Xerox, and technical service teams to maximize uptime and efficiency. This role is onsite at PDS, a Proven IT company. To view our job ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices.Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices.Xerox provides training by ...
Print Production Associate - Pittsburgh, PA
Pittsburgh, PA · On-site
$16 - $19.50/hr
Learn more about us at www.xerox.com. Purpose: The Print Production Associate plays a critical role in executing on-site customer solutions, including mailroom services, print and document operations ...
Print Production Associate - Pittsburgh, PA
Pittsburgh, PA · On-site
$16 - $19.50/hr
Learn more about us at www.xerox.com. Purpose: The Print Production Associate plays a critical role in executing on-site customer solutions, including mailroom services, print and document operations ...
... services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is ... In this customer-facing role, you will provide proactive device monitoring, incident resolution ...
... services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is ... In this customer-facing role, you will provide proactive device monitoring, incident resolution ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices.Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices.Xerox provides training by ...
Xerox Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do xerox customer service jobs pay per hour?
As of Sep 14, 2026, the average hourly pay for xerox customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What is a Xerox Customer Service?
A Xerox Customer Service job involves assisting customers with inquiries, troubleshooting issues with Xerox products, processing service requests, and providing technical support. Representatives may handle phone, email, or chat communications to resolve problems efficiently. Strong communication and problem-solving skills are essential to ensure customer satisfaction and maintain brand trust.
What does a Xerox Customer Service representative do?
A typical day in Xerox Customer Service involves responding to customer inquiries via phone, email, or chat, troubleshooting technical issues with Xerox products, and accurately logging cases in customer relationship management systems. You may also provide product guidance, follow up on ongoing support tickets, and coordinate with technical teams or field engineers for complex issues. The role requires multitasking and prioritizing requests to ensure timely resolutions. Regular collaboration with team members and continuous learning about new Xerox technologies are also important parts of the job, making each day dynamic and engaging.
What skills and qualifications are needed for Xerox Customer Service?
To thrive as a Xerox Customer Service representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service practices, typically supported by a high school diploma or equivalent. Knowledge of Xerox equipment, CRM software, and ticketing systems is often required, and some roles may prefer candidates with A+ or similar technical support certifications. Patience, active listening, and a customer-focused attitude are crucial soft skills for excelling in this position. These competencies ensure efficient resolution of customer issues, promote positive client relationships, and uphold Xerox's reputation for excellent service.
Does Xerox offer remote jobs?
Xerox Customer Service roles may include remote work options, depending on the position and company policies. Many customer service jobs at Xerox can be performed remotely with the necessary communication tools and internet connection, especially in roles that involve phone or online support. Candidates should review specific job postings for remote work availability and requirements.
Is Xerox a good company to work for?
Xerox customer service roles are generally considered stable with opportunities for skill development in communication and technical troubleshooting. The company offers a structured work environment, training programs, and benefits, making it a viable option for those seeking employment in customer support. However, employee experiences can vary based on location and specific job responsibilities.
More about Xerox Customer Service jobs
What cities are hiring for Xerox Customer Service jobs?
Cities with the most Xerox Customer Service job openings:
What are the most commonly searched types of Xerox Customer Service jobs?
The most popular types of Xerox Customer Service jobs are:
What states have the most Xerox Customer Service jobs?
States with the most job openings for Xerox Customer Service jobs include:
What job categories do people searching Xerox Customer Service jobs look for?
The top searched job categories for Xerox Customer Service jobs are:
Field Service Technician - Maui, HI
Kahului, HI • On-site
Xerox
• IT Services • 10K+ employees10,000+ employees
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 5 days ago
Key responsibilities
Provide outstanding service to clients and ensure devices are working correctly.
Use electro-mechanical skills to repair devices, including troubleshooting electrical circuits and reading schematics.
Complete service calls independently and meet productivity goals such as call volume, efficiency, response time, and parts management.
Xerox rating
7.3
Based on 130 frontline employees who took The Breakroom Quiz
Job description
General Information
City
Kahului, Kihei, Maui
State/Province
Hawaii
Country
United States
Date
Thursday, August 20, 2026
Working time
Full-time
Ref#
20039355
Job Level
Individual Contributor
Job Type
Experienced
Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
39,720
Annual Base Salary Maximum
79,440
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.
Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for professional field service technicians to delight our customers.
Primary Responsibilities:
Skills and Qualifications:
• Electro-mechanical experience including using a multi-meter to troubleshoot electrical circuits, and the ability to read and comprehend electrical schematics to properly troubleshoot systems. This could include past roles as a Military or Veteran with electro-mechanical experience, HVAC/Cable Internet technician, Electrician, Automotive Mechanic or Repair.
• Superior time management skills and RELIABILITY. Our customers are counting on you. If you're a "10 minutes early is on time, and on time is late" person, we want to talk about your career goals! We value dependable employees who are eager to meet deadlines.
• Valid driver's license & appropriate insurance coverage. A Motor Vehicle Record (MVR) is included in our technician background check.
• This is an extremely active position that requires the ability to lift 50 pounds, walking, standing, squatting, bending, and driving for over 50% of the workday. Safety is our top priority especially around electrical components.
Here's what success looks like in the first 60 days:
• You have successfully navigated through our new hire training and completed the technical training courses which have set you up for success in the following categories:
Additional Benefits:
#LI-ONSITE
#LI-IT1
#PRIO
City
Kahului, Kihei, Maui
State/Province
Hawaii
Country
United States
Date
Thursday, August 20, 2026
Working time
Full-time
Ref#
20039355
Job Level
Individual Contributor
Job Type
Experienced
Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
39,720
Annual Base Salary Maximum
79,440
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.
Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for professional field service technicians to delight our customers.
Primary Responsibilities:
- Provide outstanding service to our clients. It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times.
- Use electro-mechanical skills to repair devices. Xerox provides training by certified instructors, as well as online and in-house training. A good foundation of electrical and mechanical knowledge will help you learn our industry quickly.
- Achieve key productivity goals. This includes 5 gross calls per day, an efficiency rating (fixing it right the first time) of 50% or higher, response time commitments between 2-4 hours, and keeping parts costs to a minimum.
Skills and Qualifications:
• Electro-mechanical experience including using a multi-meter to troubleshoot electrical circuits, and the ability to read and comprehend electrical schematics to properly troubleshoot systems. This could include past roles as a Military or Veteran with electro-mechanical experience, HVAC/Cable Internet technician, Electrician, Automotive Mechanic or Repair.
• Superior time management skills and RELIABILITY. Our customers are counting on you. If you're a "10 minutes early is on time, and on time is late" person, we want to talk about your career goals! We value dependable employees who are eager to meet deadlines.
• Valid driver's license & appropriate insurance coverage. A Motor Vehicle Record (MVR) is included in our technician background check.
• This is an extremely active position that requires the ability to lift 50 pounds, walking, standing, squatting, bending, and driving for over 50% of the workday. Safety is our top priority especially around electrical components.
Here's what success looks like in the first 60 days:
• You have successfully navigated through our new hire training and completed the technical training courses which have set you up for success in the following categories:
- Comprehensive understanding of our company and customer service culture.
- Clear expectations in reference to call load, territory alignment and client satisfaction.
- Thorough knowledge base of the equipment and inventory needs to support your territory.
- Actively and correctly completing service calls independently.
Additional Benefits:
- Substantial growth opportunities for future career development within a supportive and collaborative company culture.
- Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching.
- Paid time off, plus holidays and personal days.
#LI-ONSITE
#LI-IT1
#PRIO
About Xerox
Sourced by ZipRecruiter
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients -- no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Norwalk, CT, US
Year founded
1906