The range listed is just one component of Xerox's total compensation package for employees ... Clear communication skills and a customer service mindset. * Physical ability to lift up to 50 lbs ...
The range listed is just one component of Xerox's total compensation package for employees ... Clear communication skills and a customer service mindset. * Physical ability to lift up to 50 lbs ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... and optimize customer satisfaction. * Use electromechanical skills to repair devices. Xerox ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... and optimize customer satisfaction. * Use electromechanical skills to repair devices. Xerox ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
New
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
New
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... optimize customer satisfaction. * Use electromechanical skills to repair devices.Xerox provides ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... optimize customer satisfaction. * Use electromechanical skills to repair devices.Xerox provides ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... and optimize customer satisfaction. * Use electromechanical skills to repair devices. Xerox ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... and optimize customer satisfaction. * Use electromechanical skills to repair devices. Xerox ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... optimize customer satisfaction. * Use electromechanical skills to repair devices.Xerox provides ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... optimize customer satisfaction. * Use electromechanical skills to repair devices.Xerox provides ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
Production Services Associate - Everett, WA
$16.50 - $21/hr
Customer satisfaction surveys and feedback. * Delivery against Service Level Agreements. * Delivery against Xerox Corporate Goals and Objectives. With Our Technology, Build Your Future at Xerox.
Production Services Associate - Everett, WA
$16.50 - $21/hr
Customer satisfaction surveys and feedback. * Delivery against Service Level Agreements. * Delivery against Xerox Corporate Goals and Objectives. With Our Technology, Build Your Future at Xerox.
The Client Associate works closely with both the client and Xerox management to ensure service excellence, operational efficiency, and customer satisfaction. Responsibility: * Ensures day to day ...
The Client Associate works closely with both the client and Xerox management to ensure service excellence, operational efficiency, and customer satisfaction. Responsibility: * Ensures day to day ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... optimize customer satisfaction. * Use electromechanical skills to repair devices.Xerox provides ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... optimize customer satisfaction. * Use electromechanical skills to repair devices.Xerox provides ...
Onsite Service Technician - Baton Rouge, LA (3rd shift) Primary Responsibilities: * Offer ... optimize customer satisfaction. * Use electromechanical skills to repair devices.Xerox provides ...
Onsite Service Technician - Baton Rouge, LA (3rd shift) Primary Responsibilities: * Offer ... optimize customer satisfaction. * Use electromechanical skills to repair devices.Xerox provides ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices.Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices.Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices.Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices.Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices.Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices.Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices.Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices.Xerox provides training by ...
Docucare Associate
Detroit, MI · On-site
$15.50 - $20.75/hr
Provide excellent customer service, anticipating the needs of the customer to align with Xerox's business mission/objective. * Able to work with minimal oversight, maintaining a high attention to ...
Docucare Associate
Detroit, MI · On-site
$15.50 - $20.75/hr
Provide excellent customer service, anticipating the needs of the customer to align with Xerox's business mission/objective. * Able to work with minimal oversight, maintaining a high attention to ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
Xerox Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do xerox customer service jobs pay per hour?
As of Aug 13, 2026, the average hourly pay for xerox customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What skills and qualifications are needed for Xerox Customer Service?
To thrive as a Xerox Customer Service representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service practices, typically supported by a high school diploma or equivalent. Knowledge of Xerox equipment, CRM software, and ticketing systems is often required, and some roles may prefer candidates with A+ or similar technical support certifications. Patience, active listening, and a customer-focused attitude are crucial soft skills for excelling in this position. These competencies ensure efficient resolution of customer issues, promote positive client relationships, and uphold Xerox's reputation for excellent service.
What is a Xerox Customer Service?
A Xerox Customer Service job involves assisting customers with inquiries, troubleshooting issues with Xerox products, processing service requests, and providing technical support. Representatives may handle phone, email, or chat communications to resolve problems efficiently. Strong communication and problem-solving skills are essential to ensure customer satisfaction and maintain brand trust.
What does a Xerox Customer Service representative do?
A typical day in Xerox Customer Service involves responding to customer inquiries via phone, email, or chat, troubleshooting technical issues with Xerox products, and accurately logging cases in customer relationship management systems. You may also provide product guidance, follow up on ongoing support tickets, and coordinate with technical teams or field engineers for complex issues. The role requires multitasking and prioritizing requests to ensure timely resolutions. Regular collaboration with team members and continuous learning about new Xerox technologies are also important parts of the job, making each day dynamic and engaging.
More about Xerox Customer Service jobs
What cities are hiring for Xerox Customer Service jobs? Cities with the most Xerox Customer Service job openings:
What are the most commonly searched types of Xerox Customer Service jobs? The most popular types of Xerox Customer Service jobs are:
What states have the most Xerox Customer Service jobs? States with the most job openings for Xerox Customer Service jobs include:
What job categories do people searching Xerox Customer Service jobs look for? The top searched job categories for Xerox Customer Service jobs are:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 9 days ago
Xerox rating
7.3
Based on 129 frontline employees who took The Breakroom Quiz
102nd of 157 rated electronics manufacturers
Job description
General Information
City
St. Petersburg, Tampa
State/Province
Florida
Country
United States
Date
Friday, July 31, 2026
Working time
Full-time
Ref#
20040574
Job Level
Individual Contributor
Job Type
Experienced
Seniority Level
Entry Level
Currency
USD - United States - US
Annual Base Salary Minimum
29,700
Annual Base Salary Maximum
59,400
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.
Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
Job Summary:
The Print & Mail Services Associate supports Xerox-managed service sites by providing efficient print, mail, and office-related services. This role blends hands-on document production and finishing work with basic client support and workflow coordination.
Primary Responsibilities:
Skills and Qualifications:
Additional Benefits:
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#LI-ONSITE
City
St. Petersburg, Tampa
State/Province
Florida
Country
United States
Date
Friday, July 31, 2026
Working time
Full-time
Ref#
20040574
Job Level
Individual Contributor
Job Type
Experienced
Seniority Level
Entry Level
Currency
USD - United States - US
Annual Base Salary Minimum
29,700
Annual Base Salary Maximum
59,400
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.
Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
Job Summary:
The Print & Mail Services Associate supports Xerox-managed service sites by providing efficient print, mail, and office-related services. This role blends hands-on document production and finishing work with basic client support and workflow coordination.
Primary Responsibilities:
- Operate digital and color print equipment for document production.
- Perform mailroom tasks: sorting, delivery, metering, and packaging of incoming/outgoing mail and packages.
- Conduct basic troubleshooting and maintenance of office equipment.
- Use finishing equipment such as laminators, paper cutters, and inserters.
- Monitor job queues, perform quality checks, and log/report production activities.
- Assist with file preparation, scanning, archiving, and electronic file management.
- Interact professionally with clients and end-users; provide support and escalate issues as needed.
- Maintain inventory levels and assist in ordering office/production supplies.
- Participate in workflow optimization and continuous improvement initiatives.
Skills and Qualifications:
- Basic to intermediate proficiency with Microsoft Office (Word, Excel, Outlook).
- Strong organizational and multitasking skills in a fast-paced environment.
- Ability to operate and maintain various print and mail equipment.
- Clear communication skills and a customer service mindset.
- Physical ability to lift up to 50 lbs and stand/walk for long periods.
- Bilingual (English/French or other languages) preferred for some locations.
- Minimum 1 year experience in a print, mail, or customer service role.
- High School Diploma or equivalent required.
- Post-secondary training in technology, office administration, or print production is a plus
Additional Benefits:
- Substantial growth opportunities for future career development within a supportive and collaborative company culture.
- Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching.
- Paid time off, plus holidays and personal days.
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#LI-ONSITE
About Xerox
Sourced by ZipRecruiter
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients -- no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Norwalk, CT, US
Year founded
1906