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Internship Xerox Customer Service Jobs (NOW HIRING)

Technical Service Operations Manager

Westerville, OH · On-site

$111K - $112K/yr

Works onsite in Westerville, Ohio at a Xerox Corporate Customer location supporting the customers ... Service calls, installations, etc.) and escalation issues as needed. * Manage Client Services ...

Works onsite in Westerville, Ohio at a Xerox Corporate Customer location supporting the customers ... Service calls, installations, etc.) and escalation issues as needed. * Manage Client Services ...

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Internship Xerox Customer Service information

Does Xerox offer internships?

Xerox offers internships in various departments, including customer service roles like the Internship Xerox Customer Service position. These internships typically provide hands-on experience with Xerox products, customer interaction, and may require basic communication skills and a willingness to learn. Internships are often available during summer or academic breaks and can serve as a pathway to full-time employment.

What is the difference between Internship Xerox Customer Service vs Customer Support Representative?

AspectInternship Xerox Customer ServiceCustomer Support Representative
CredentialsHigh school diploma or equivalent; some roles may prefer coursework in communication or customer serviceHigh school diploma or equivalent; relevant experience preferred
Work EnvironmentInternship setting within Xerox offices or call centers, often part-time or temporaryFull-time or part-time roles in call centers, retail, or corporate offices
Employer & IndustryPrimarily Xerox, in the technology and document management industryVarious companies across industries, including tech, retail, and service sectors

Internship Xerox Customer Service provides hands-on experience in customer interactions within Xerox, often as a learning opportunity. Customer Support Representatives handle ongoing customer inquiries and issues, typically with more responsibility and experience. Both roles focus on customer communication but differ in scope, duration, and experience level.

Does Xerox have entry-level positions?

Xerox offers entry-level positions, including internships and customer service roles suitable for candidates with minimal experience. These positions often provide on-the-job training and may require basic communication and computer skills. They are designed to help new employees develop industry-specific knowledge and skills.

How much does Xerox pay per hour?

Internship positions at Xerox Customer Service typically pay between $12 and $15 per hour, depending on location and experience. Interns may also receive training on customer service tools and communication skills during their internship period.

Is Xerox a good company to work for?

Xerox offers internship positions in customer service that provide experience with office equipment, communication skills, and client interaction. The company has a long-standing presence in the industry and typically provides structured training and a professional work environment. However, individual experiences may vary based on location and specific role conditions.
What cities are hiring for Internship Xerox Customer Service jobs? Cities with the most Internship Xerox Customer Service job openings:
What are the most commonly searched types of Xerox Customer Service jobs? The most popular types of Xerox Customer Service jobs are:
What states have the most Internship Xerox Customer Service jobs? States with the most job openings for Internship Xerox Customer Service jobs include:
Digital Mail Lead Associate - Malvern, PA

Digital Mail Lead Associate - Malvern, PA

Xerox

Malvern, PA

Full-time

Posted 17 days ago


Xerox rating

7.2

Company rating: 7.2 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

105th of 155 rated electronics manufacturers


Job description

Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.


Overview:

Join Xerox as part of a dedicated on-site Service Delivery team supporting a large customer in a fast-paced digital production environment. In this role, you will help ensure operational excellence by delivering high-quality wide format printing services, maintaining strong customer relationships, and consistently meeting service level commitments. If you are customer-focused, thrive in a production environment, and enjoy working in a collaborative team, we encourage you to apply.


Why Join This Team:

  • Be part of a dedicated team delivering critical services for a key Xerox customer
  • Work in a collaborative, customer-focused production environment
  • Contribute to operational excellence and continuous service improvement
  • Develop your skills through hands-on experience and ongoing learning opportunities
  • Make a direct impact on customer satisfaction through quality service delivery

What You Will Do:

  • Oversee all operational aspects of document digitization and scanning activities from project initiation through completion while ensuring compliance with established Standards of Performance (SOP)
  • Supervise and manage on-site Xerox Digital Mail employees, providing direction, task delegation, and day-to-day operational support
  • Manage projects across multiple contract workstreams to ensure services are delivered on time and in accordance with the Statement of Work (SOW)
  • Coordinate project deliverables, monitor risks and issues, maintain DocuShare Flex and scanning platforms, and provide operational reporting to customer contacts and Xerox accounting teams
  • Build strong customer, vendor, and stakeholder relationships while driving continuous improvements across programs, projects, and operational processes

What You Need to Succeed:

  • Experience leading document digitization, digital mail, scanning, or production operations in a customer-focused environment
  • Demonstrated experience supervising employees and coordinating multiple operational projects simultaneously
  • Experience managing contract deliverables while meeting service level commitments and operational deadlines
  • Strong communication, organizational, and problem-solving skills with the ability to build effective customer and stakeholder relationships
  • Experience using or supporting document management platforms, production scanning technologies, or comparable operational systems

How We Set You Up for Success:

  • Comprehensive onboarding and job-specific training
  • Opportunities to expand technical and operational skills
  • Supportive team environment focused on collaboration and customer success
  • Exposure to continuous improvement initiatives and service transformation
  • Career development opportunities within Xerox

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About Xerox

Sourced by ZipRecruiter

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients -- no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Norwalk, CT, US

Year founded

1906

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