Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... optimize customer satisfaction. * Use electromechanical skills to repair devices.Xerox provides ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... optimize customer satisfaction. * Use electromechanical skills to repair devices.Xerox provides ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
New
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
New
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... and optimize customer satisfaction. * Use electromechanical skills to repair devices. Xerox ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... and optimize customer satisfaction. * Use electromechanical skills to repair devices. Xerox ...
Join Xerox as a DocuCare Associate II and become an integral part of our Service Delivery team, supporting one or more customer locations to deliver exceptional managed print services. In this role ...
Join Xerox as a DocuCare Associate II and become an integral part of our Service Delivery team, supporting one or more customer locations to deliver exceptional managed print services. In this role ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... optimize customer satisfaction. * Use electromechanical skills to repair devices.Xerox provides ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... optimize customer satisfaction. * Use electromechanical skills to repair devices.Xerox provides ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... optimize customer satisfaction. * Use electromechanical skills to repair devices.Xerox provides ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... optimize customer satisfaction. * Use electromechanical skills to repair devices.Xerox provides ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... and optimize customer satisfaction. * Use electromechanical skills to repair devices. Xerox ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... and optimize customer satisfaction. * Use electromechanical skills to repair devices. Xerox ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. Use electro-mechanical skills to repair devices. Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. Use electro-mechanical skills to repair devices. Xerox provides training by ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... optimize customer satisfaction. * Use electromechanical skills to repair devices.Xerox provides ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... optimize customer satisfaction. * Use electromechanical skills to repair devices.Xerox provides ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... optimize customer satisfaction. * Use electromechanical skills to repair devices.Xerox provides ...
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... optimize customer satisfaction. * Use electromechanical skills to repair devices.Xerox provides ...
The Client Associate works closely with both the client and Xerox management to ensure service excellence, operational efficiency, and customer satisfaction. Responsibility: * Ensures day to day ...
The Client Associate works closely with both the client and Xerox management to ensure service excellence, operational efficiency, and customer satisfaction. Responsibility: * Ensures day to day ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices.Xerox provides training by ...
New
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices.Xerox provides training by ...
New
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices.Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices.Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
Onsite Service Technician - Baton Rouge, LA (3rd shift) Primary Responsibilities: * Offer ... optimize customer satisfaction. * Use electromechanical skills to repair devices.Xerox provides ...
Onsite Service Technician - Baton Rouge, LA (3rd shift) Primary Responsibilities: * Offer ... optimize customer satisfaction. * Use electromechanical skills to repair devices.Xerox provides ...
Production Services Associate - Everett, WA
Everett, WA · On-site
$16.50 - $21/hr
Customer satisfaction surveys and feedback. * Delivery against Service Level Agreements. * Delivery against Xerox Corporate Goals and Objectives. With Our Technology, Build Your Future at Xerox.
Production Services Associate - Everett, WA
Everett, WA · On-site
$16.50 - $21/hr
Customer satisfaction surveys and feedback. * Delivery against Service Level Agreements. * Delivery against Xerox Corporate Goals and Objectives. With Our Technology, Build Your Future at Xerox.
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...
Internship Xerox Customer Service information
What is the difference between Internship Xerox Customer Service vs Customer Support Representative?
| Aspect | Internship Xerox Customer Service | Customer Support Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may prefer coursework in communication or customer service | High school diploma or equivalent; relevant experience preferred |
| Work Environment | Internship setting within Xerox offices or call centers, often part-time or temporary | Full-time or part-time roles in call centers, retail, or corporate offices |
| Employer & Industry | Primarily Xerox, in the technology and document management industry | Various companies across industries, including tech, retail, and service sectors |
Internship Xerox Customer Service provides hands-on experience in customer interactions within Xerox, often as a learning opportunity. Customer Support Representatives handle ongoing customer inquiries and issues, typically with more responsibility and experience. Both roles focus on customer communication but differ in scope, duration, and experience level.
Does Internship Xerox Customer Service offer internships?
Does Internship Xerox Customer Service offer remote jobs?
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 17 hours ago
Xerox rating
7.3
Based on 129 frontline employees who took The Breakroom Quiz
102nd of 156 rated electronics manufacturers
Job description
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
Overview:
We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for a professional Onsite Service Technician to delight our customers.
Primary Responsibilities:
- Offer outstanding service to our clients. Manage call resolve issues in accordance with customer's Service Level Agreement (SLA) in order to manage customer relations and optimize customer satisfaction.
- Use electromechanical skills to repair devices.Xerox provides training by certified instructors, as well as online and in-house training. A good foundation of electrical and mechanical knowledge will help you learn our industry quickly.
- Take responsibility for customer satisfaction by serving as the primary customer contact and providing all maintenance, production, and supply inventories of assigned equipment
- Provide appropriate communication, support, and interface to on-site client base as to equipment status and availability and engaging the support of other Xerox personnel as required.
- Deliver customer training on assigned products to improve end user knowledge of equipment functionality
Skills and Qualifications:
- Electromechanical experienceincludes using a multi-meter to troubleshoot electrical circuits, and the ability to read and comprehend electrical schematics to properly troubleshoot systems. This could include past roles with electromechanical experience, HVAC/Cable Internet technician, Electrician, Automotive Mechanic, Repair, or Military or Veteran.
- Superior time management skills and RELIABILITY. Our customers are counting on you. If you're a "10 minutes early is on time, and on time is late" person, we want to talk about your career goals! We value dependable employees who are eager to meet deadlines.
- Valid driver's license & appropriate insurance coverage. A Motor Vehicle Record (MVR) is included in our technician background check.
- This is an extremely active position that requires the ability to lift 50 pounds, walking, standing, squatting, bending, and driving for over 50% of the workday. Safety is our top priority, especially around electrical components.
Here's what success looks like in the first 60 days:
- You have successfully navigated through our new hire training and completed the technical training courses which have set you up for success in the following categories:
- Comprehensive understanding of our company and customer service culture
- Clear expectations in reference to call load, territory alignment and client satisfaction
- Thorough knowledge base of the equipment and inventory needs to support your territory
- Able to actively and correctly complete service calls independently.
Additional Benefits:
- Substantial growth opportunities for future career development within a supportive and collaborative company culture
- Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching
- Paid time off, plus holidays and personal days
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About Xerox
Sourced by ZipRecruiter
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients -- no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Norwalk, CT, US
Year founded
1906