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Internship Xerox Customer Service Jobs (NOW HIRING)

Join Xerox as a DocuCare Associate II and become an integral part of our Service Delivery team, supporting one or more customer locations to deliver exceptional managed print services. In this role ...

Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... and optimize customer satisfaction. * Use electromechanical skills to repair devices. Xerox ...

The Client Associate works closely with both the client and Xerox management to ensure service excellence, operational efficiency, and customer satisfaction. Responsibility: * Ensures day to day ...

It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices.Xerox provides training by ...

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It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...

Showing results 21-40

Internship Xerox Customer Service information

What is the difference between Internship Xerox Customer Service vs Customer Support Representative?

AspectInternship Xerox Customer ServiceCustomer Support Representative
CredentialsHigh school diploma or equivalent; some roles may prefer coursework in communication or customer serviceHigh school diploma or equivalent; relevant experience preferred
Work EnvironmentInternship setting within Xerox offices or call centers, often part-time or temporaryFull-time or part-time roles in call centers, retail, or corporate offices
Employer & IndustryPrimarily Xerox, in the technology and document management industryVarious companies across industries, including tech, retail, and service sectors

Internship Xerox Customer Service provides hands-on experience in customer interactions within Xerox, often as a learning opportunity. Customer Support Representatives handle ongoing customer inquiries and issues, typically with more responsibility and experience. Both roles focus on customer communication but differ in scope, duration, and experience level.

Does Internship Xerox Customer Service offer internships?

Yes, the Internship Xerox Customer Service program offers internships for individuals interested in gaining experience in customer support and service operations. These internships typically provide hands-on training with Xerox products and customer interaction, often requiring basic communication skills and a flexible schedule.

Does Internship Xerox Customer Service offer remote jobs?

Internship Xerox Customer Service positions are typically based on-site, but some roles may offer remote or hybrid options depending on the company's policies and current circumstances. It is recommended to check the specific internship listing for remote work availability and requirements such as communication tools and schedule flexibility.
What cities are hiring for Internship Xerox Customer Service jobs? Cities with the most Internship Xerox Customer Service job openings:
What are the most commonly searched types of Xerox Customer Service jobs? The most popular types of Xerox Customer Service jobs are:
What states have the most Internship Xerox Customer Service jobs? States with the most job openings for Internship Xerox Customer Service jobs include:

Onsite Service Technician - New Haven, CT

Xerox

New Haven, CT • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 hours ago


Xerox rating

7.3

Company rating: 7.3 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

102nd of 156 rated electronics manufacturers


Job description

Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.


Overview:
We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for a professional Onsite Service Technician to delight our customers.


Primary Responsibilities: 

  • Offer outstanding service to our clients. Manage call resolve issues in accordance with customer's Service Level Agreement (SLA) in order to manage customer relations and optimize customer satisfaction. 
  • Use electromechanical skills to repair devices.Xerox provides training by certified instructors, as well as online and in-house training. A good foundation of electrical and mechanical knowledge will help you learn our industry quickly. 
  • Take responsibility for customer satisfaction by serving as the primary customer contact and providing all maintenance, production, and supply inventories of assigned equipment  
  • Provide appropriate communication, support, and interface to on-site client base as to equipment status and availability and engaging the support of other Xerox personnel as required. 
  • Deliver customer training on assigned products to improve end user knowledge of equipment functionality 

Skills and Qualifications:

  • Electromechanical experienceincludes using a multi-meter to troubleshoot electrical circuits, and the ability to read and comprehend electrical schematics to properly troubleshoot systems. This could include past roles with electromechanical experience, HVAC/Cable Internet technician, Electrician, Automotive Mechanic, Repair, or Military or Veteran. 
  • Superior time management skills and RELIABILITY. Our customers are counting on you. If you're a "10 minutes early is on time, and on time is late" person, we want to talk about your career goals! We value dependable employees who are eager to meet deadlines.  
  • Valid driver's license & appropriate insurance coverage. A Motor Vehicle Record (MVR) is included in our technician background check. 
  • This is an extremely active position that requires the ability to lift 50 pounds, walking, standing, squatting, bending, and driving for over 50% of the workday. Safety is our top priority, especially around electrical components.  

Here's what success looks like in the first 60 days: 

  • You have successfully navigated through our new hire training and completed the technical training courses which have set you up for success in the following categories: 
    • Comprehensive understanding of our company and customer service culture  
    • Clear expectations in reference to call load, territory alignment and client satisfaction 
    • Thorough knowledge base of the equipment and inventory needs to support your territory 
    • Able to actively and correctly complete service calls independently. 

Additional Benefits:

  • Substantial growth opportunities for future career development within a supportive and collaborative company culture 
  • Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching 
  • Paid time off, plus holidays and personal days 


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About Xerox

Sourced by ZipRecruiter

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients -- no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Norwalk, CT, US

Year founded

1906

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