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Remote General Motors Customer Service Jobs (NOW HIRING)

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Remote General Motors Customer Service information

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How much do remote general motors customer service jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote general motors customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Remote General Motors Customer Service vs Remote Automotive Support Specialist?

AspectRemote General Motors Customer ServiceRemote Automotive Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical knowledge of automotive systems; certification preferred
Work EnvironmentCall centers, customer service platforms, remote setupTechnical support platforms, diagnostic tools, remote communication
Employer & Industry UsageUsed by General Motors for customer interactionsUsed by automotive companies for technical support
Common Search & ComparisonCustomer service roles in automotive industryTechnical automotive support roles

Remote General Motors Customer Service focuses on assisting customers with inquiries, orders, and general support related to GM vehicles. In contrast, Remote Automotive Support Specialists provide technical assistance, diagnostics, and troubleshooting for automotive systems. Both roles require strong communication skills, but the latter demands technical knowledge of vehicle systems. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

More about Remote General Motors Customer Service jobs
What cities are hiring for Remote General Motors Customer Service jobs? Cities with the most Remote General Motors Customer Service job openings:
What are the most commonly searched types of General Motors Customer Service jobs? The most popular types of General Motors Customer Service jobs are:
What states have the most Remote General Motors Customer Service jobs? States with the most job openings for Remote General Motors Customer Service jobs include:
Senior AI/ML Engineer - Future Sensing, Embodied AI

Senior AI/ML Engineer - Future Sensing, Embodied AI

General Motors

Sunnyvale, CA • On-site, Remote

$182K - $250K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


General Motors rating

8.1

Company rating: 8.1 out of 10

Based on 305 frontline employees who took The Breakroom Quiz

5th of 44 rated automakers


Job description

Job Description

At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt.We'returningtoday'simpossible into tomorrow's standard -from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features.Every day, our products move millions of peopleas we aim to makedriving safer, smarter, and more connected, shaping the future of transportation on a global scale. Are you passionate about accelerating the future of autonomous driving? Join the Embodied AI team at General Motors. Our team is developing and deploying machine learning solutions that support safe and reliable autonomous vehicle behavior across real-world scenarios.

As a Senior AI/ML Future Sensing Engineer in the Embodied AI organization, you will develop and evaluate machine learning solutions contributing to future sensing architecture decisions and autonomous driving performance. You will contribute to designing and improving ML andperceptionmodels that support safe and reliable vehicle behavior across real-world scenarios, while helping connect sensing choices to measurable performance outcomes.

You will collaborate closely with senior engineers and cross-functional teams to translate research and technical concepts into production-ready or production-informing solutions while contributing to engineering best practices, technical analyses, and delivery execution.

WhatYou'llDo

  • Develop and improve AI/ML solutions aligned with GM's autonomous driving and future sensing objectives

  • Apply techniques such as unsupervised pre-training, imitation learning, reinforcement learning, model scaling and selection, and foundation modeling to solve problems in object detection, tracking, classification,perception, and safe AI

  • Develop and evaluateperceptionmodels and components for sensing studies involving cameras, lidar, radar, and multi-modal sensor fusion

  • Implement and evaluate models, incorporating research advancements into practical applications

  • Contribute to model training, fine-tuning, validation, debugging, and performance optimization forperceptionand sensor-fusion tasks

  • Help define and implement robust metrics for detection, reconstruction, localization support, semantic labeling, and model robustness under varied environmental conditions

  • Work with real and synthetic data to evaluate sensing tradeoffs across weather, lighting, occlusion, sensor noise, clutter, and near-field versus long-range scenarios

  • Contribute to production pipelines and technical workflows spanning data loading, model evaluation, error analysis, and deployment-oriented support

  • Collaborate with cross-functional teams to integrate models and algorithms into onboard driving systems and future sensing evaluation workflows

  • Participate in code reviews, documentation, and technical discussions to support engineering quality and knowledge sharing.

Your Skills & Abilities

  • Bachelor's orMaster's degree in Computer Science, Robotics, Machine Learning, Electrical Engineering, or a related field

  • Experience applying machine learning techniques to real-world systems or large-scale datasets

  • Experience building AI/ML or perception systems in autonomy, robotics, computer vision, or related domains

  • ProficiencyinPyTorchand Python

  • Experience working with model training pipelines or large-scale data processing workflows

  • Strong data processing skills using tools such as NumPy, Pandas, and Apache Spark

  • Experience with model validation, debugging, and failure analysis in ML orperceptionsettings

  • Experience with one or moreperceptiondomains such as object detection, segmentation, tracking, reconstruction, localization, or sensor fusion

  • Ability to collaborate effectively within cross-functional engineering teams.

Preferred Qualifications

  • Experience withperceptionsensors including cameras, radar, and lidar

  • Experience with multi-modal sensor fusion and system integration

  • Experience with production ML pipelines, model optimization, and performance tuning

  • Experience with simulation, synthetic data, or scenario-based evaluation

  • Experience with architecting sensory systems or contributing to sensor placement and configuration studies

  • Experience deploying ML models into production or working within production ML environments

  • Experience in automotive, robotics, or safety-critical ML applications.

Remote/Hybrid: This role is categorized as fully remote or hybrid.

Compensation:

The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of the California Bay Area.

  • The salary range for this role is $182,400.00 to $250,600.00. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
  • Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

Benefits: GM offers a variety of health and wellbeing benefit programs.Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuitionassistanceprograms, employeeassistanceprogram, GM vehicle discounts and more.

Relocation: This job may be eligible for relocation benefits.

#LI-CX1

#GM-AV-1

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.


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About General Motors

Sourced by ZipRecruiter

General Motors is a company with global scale and capabilities, headquartered in Detroit, Michigan, with employees around the world. The company employs over 165,000 people, serves six continents, operates across 22 time zones, and has a diverse workforce speaking 75 languages1. GM’s vision is to drive the world forward by pioneering innovations that move and connect people to what matters. The company is working towards an all-electric future with its new Ultium Platform and is pushing transportation options beyond our wildest imaginations with autonomous vehicles. GM is also committed to becoming the most inclusive company in the world.

Industry

Transportation equipment manufacturing

Company size

10,000+ Employees

Headquarters location

Detroit, MI, US

Year founded

1908