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Merchant Service Jobs (NOW HIRING)

ServisFirst Bank

Merchant Service Sales

Houston, TX · On-site

The Merchant Services Director will serve as a subject matter expert in support of a full range of services offered to clients. The incumbent will: * Establish and provide training and service ...

Platinum Age

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Merchant Service Sales Rep

Albuquerque, NM · Remote

$1.0K - $500K/yr

We are looking for highly motivated people with Merchant Service sales experience. This is a highly competitive field and with our product mix, your success potential is greatly enhanced. We are ...

Platinum Age

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Merchant Service Sales Rep

Boise, ID · On-site

$1.0K - $500K/yr

We are seeking only experienced merchant service sales representatives that are looking for a long-term professional home. We provide all the standard products as well as some unique additional ...

Nicolet National Bank

Merchant Services Associate

WI · On-site

With locations in Wisconsin, Michigan, Minnesota, Iowa, and Florida we are proud to service our ... The Merchant Services Associate is responsible for supporting the delivery, onboarding, service ...

Banc Certified Merchant Services, LLC

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Sales Agent

Los Angeles, CA · Remote

$75K - $125K/yr

Flexxbuy.com This is a merchant service position; we are one of the largest independent Merchant Service providers in the USA. All three companies are ethical, fair, and great companies. No Early ...

Banc Certified Merchant Services, LLC

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Sales Agent

San Diego, CA · Remote

$75K - $125K/yr

Flexxbuy.com This is a merchant service position; we are one of the largest independent Merchant Service providers in the USA. All three companies are ethical, fair, and great companies. No Early ...

Hilltop Holdings

Merchant Services Officer

Lubbock, TX · On-site

The Merchant Services Officer is responsible for the development of new merchant services business ... PlainsCapital Bank continues to remain strong and stable, delivering highly personalized service ...

M&T Bank

Merchant Customer Service Specialist I

Buffalo, NY · On-site

$20.55 - $34.25/hr

Act as the primary customer service contact In Merchant Customer Service phone queue for in-bound customer / client calls solving problems and answering inquiries for all merchant services' products ...

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How much do merchant service jobs pay per year?

As of Aug 30, 2026, the average yearly pay for merchant service in the United States is $100,233.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,500.00 and $109,500.00 per year, depending on experience, location, and employer.

What is a merchant service?

A Merchant Service job involves helping businesses process payments, primarily credit and debit card transactions. Professionals in this role work with businesses to set up payment processing solutions, troubleshoot issues, and ensure secure transactions. They may also sell or manage merchant accounts, POS systems, and payment gateways. Strong customer service, sales, and technical skills are often required to succeed in this role.

What are the typical day-to-day responsibilities for someone in a merchant service position?

A typical day in Merchant Services involves assisting business clients with onboarding to payment systems, troubleshooting transaction issues, and explaining various payment products and services. You’ll often liaise between merchants, sales teams, and technical support to ensure seamless payment processing and address any concerns. The role requires both proactive outreach to identify client needs and responsive service to quickly handle questions or problems. This dynamic environment helps you build strong client relationships and develop a broad understanding of financial technologies.

What are the key skills and qualifications needed to thrive in the merchant service position, and why are they important?

To thrive in Merchant Services, you need a strong understanding of payment processing, sales, and financial solutions, often supported by experience in banking or fintech. Familiarity with point-of-sale (POS) systems, payment gateways, and CRM software is highly valued, and certifications in payment processing can be advantageous. Outstanding customer service, problem-solving abilities, and persuasive communication skills help set top performers apart. These competencies ensure you can effectively support business clients, resolve technical issues, and build strong relationships to drive client retention and satisfaction.

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Merchant Service jobs near you
Infographic showing various Merchant Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $100,233 per year, or $48.2 per hour.

Merchant Service Sales

Houston, TX • On-site

ServisFirst Bank
See more jobs at ServisFirst Bankexternal

Full-time

Re-posted 4 days ago

Job description

At ServisFirst, Our Name is Our Mission. 

DUTIES AND RESPONSIBILITIES

The Merchant Services Director is responsible for developing business relationships with clients; promoting business for the Bank by providing exceptional quality customer service; and assisting in achieving established Bank goals through active participation in sales management as well as providing leadership, training and support to less experienced bank personnel. The Merchant Services Director will serve as a subject matter expert in support of a full range of services offered to clients.

The incumbent will: 

  • Establish and provide training and service programs to orient clients in the operation and maintenance of Merchant Service products
  • Demonstrate services and products to prospects, when appropriate, through personal meetings or as part of a coordinated, multi-product sales presentation
  • Serve as liaison between current and potential clients and the Bank to resolve questions regarding Merchant Service products and services
  • Attend sales meetings and contribute as appropriate
  • Keep abreast of changes which might affect sales or operations 
  • Maintain account records, prepare sales call reports and ensure the accuracy of agreements
  • Initiate client relationships and also accompany relationship sales officer/manager on selling missions
  • Secure and renew orders, arrange delivery dates and coordinate order fulfillment of other Merchant Service products
  • Maintain contact with and service key accounts
  • Promote satisfactory client relations via follow-up and check-in calls 
  • Work closely with bank personnel to ensure prompt service to clients
  • Provide field technical services to clients in compliance with service contract requirements
  • Provide banking solutions to clients by cross-selling appropriate products
  • Assist in preparation of proposals for new and existing contracts
  • Responsible for being familiar with all compliance regulations and policies that are applicable to this position and follow and ensure compliance with these regulations and policies 

Note: Reasonable accommodation may be made to enable otherwise qualified associates/applicants with disabilities to perform the essential functions of the job.

Note: Additional duties and responsibilities may be assigned. 

MINIMUM QUALIFICATIONS

  • Bachelor’s degree in finance, business or related field.
  • Three (3) years customer service experience required.
  • Three (3) years Banking or credit card experience required.
  • Comprehensive knowledge of merchant services products and services with the ability to cross sell applicable products.
  • Basic knowledge of related federal and state banking compliance regulations and other Bank operational policies.
  • Knowledge of basic accounting.
  • Knowledge of Microsoft Outlook, Word, Excel and PowerPoint.
  • Ability to analyze and interpret various financial data. 
  • Excellent customer service skills. 
  • Excellent written and verbal communication skills (grammar, positive tone, etiquette, confidence and listening skills).
  • Must be self-motivated and disciplined.
  • Excellent organizational and time management skills, as demonstrated in previous position meeting multiple objectives and deadlines
  • Attention to detail, as demonstrated in previous experience preparing data and checking for accuracy prior to submission. 
  • Excellent interpersonal skills to deal with officers and employees on all levels.

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS

The physical requirements and environmental conditions of this position consist primarily of:

  • Sustained standing and sitting
  • Frequent use of PC, including typing or sustained attention to monitor 
  • Occasional presentations requiring public speaking to small groups
  • Occasional lifting of basic office files or equipment up to 20 lbs
  • Travel in and out of state approximately 20% of the time
  • Normal office environment with comfortable internal temperatures and low level noise

EOE/AA

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