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Merchant Service Jobs in Boston, MA (NOW HIRING)

Slice Merchant Services

Be Seen First

B2B Sales Representative

Waltham, MA · On-site

$75K - $125K/yr

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put together a comprehensive package of products and services. Slice delivers a consultative approach on ...

Slice Merchant Services

Be Seen First

B2B Sales Representative

Boston, MA · On-site

$75K - $125K/yr

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put together a comprehensive package of products and services. Slice delivers a consultative approach on ...

Slice Merchant Services

Be Seen First

B2B Sales Representative

Brockton, MA · On-site

$75K - $125K/yr

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put together a comprehensive package of products and services. Slice delivers a consultative approach on ...

Slice Merchant Services

B2B Sales Representative

Malden, MA · On-site

$75K - $125K/yr

Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put together a comprehensive package of products and services. Slice delivers a consultative approach on ...

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All JobsMerchant Service JobsMerchant Service Jobs in Boston, MA

Merchant Service information

See Boston, MA salary details

$79.3K

$108.9K

$130.4K

How much do merchant service jobs pay per year?

As of Aug 13, 2026, the average yearly pay for merchant service in Boston, MA is $108,893.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,400.00 and $119,000.00 per year, depending on experience, location, and employer.

What qualifications do you need to be a merchant service?

A merchant service role typically requires a high school diploma or equivalent, strong communication and customer service skills, and knowledge of payment processing systems. Some positions may prefer experience with sales, finance, or technology, and certifications in payment processing or related fields can be advantageous.

What are the key skills and qualifications needed to thrive in the merchant service position, and why are they important?

To thrive in Merchant Services, you need a strong understanding of payment processing, sales, and financial solutions, often supported by experience in banking or fintech. Familiarity with point-of-sale (POS) systems, payment gateways, and CRM software is highly valued, and certifications in payment processing can be advantageous. Outstanding customer service, problem-solving abilities, and persuasive communication skills help set top performers apart. These competencies ensure you can effectively support business clients, resolve technical issues, and build strong relationships to drive client retention and satisfaction.

What is a merchant service?

A Merchant Service job involves helping businesses process payments, primarily credit and debit card transactions. Professionals in this role work with businesses to set up payment processing solutions, troubleshoot issues, and ensure secure transactions. They may also sell or manage merchant accounts, POS systems, and payment gateways. Strong customer service, sales, and technical skills are often required to succeed in this role.

What are the typical day-to-day responsibilities for someone in a merchant service position?

A typical day in Merchant Services involves assisting business clients with onboarding to payment systems, troubleshooting transaction issues, and explaining various payment products and services. You’ll often liaise between merchants, sales teams, and technical support to ensure seamless payment processing and address any concerns. The role requires both proactive outreach to identify client needs and responsive service to quickly handle questions or problems. This dynamic environment helps you build strong client relationships and develop a broad understanding of financial technologies.

What are popular job titles related to Merchant Service jobs in Boston, MA?

For Merchant Service jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Merchant Service jobs in Boston, MA look for?

The top searched job categories for Merchant Service jobs in Boston, MA are:

Merchant Service jobs near you
Infographic showing various Merchant Service job openings in Boston, MA as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $108,893 per year, or $52.4 per hour.

Commercial Merchant Sales Consultant II

M&T Bank

Boston, MA • On-site

Full-time

Posted 13 days ago

M&T Bank rating

7.9

Company rating: 7.9 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

79th of 171 rated banks

Job description

Overview:
Responsible for developing new business, expanding existing client relationships, and providing strategic consultation to the Bank's Commercial Merchant Services clients, including high-value and complex commercial relationships. Works with larger, more sophisticated organizations that require customized payment acceptance, integrated payment, ecommerce, and business-to-business payment solutions.
Serves as a trusted advisor to clients and prospects by identifying opportunities to improve payment efficiency, reduce processing costs, enhance cash flow, and optimize the overall payment experience. Represents the department on division and cross-functional committees and collaborates closely with Relationship Managers, Treasury Management Consultants, Product Partners, and Executive-level client stakeholders.
Considered a subject matter expert in Merchant Services, payment acceptance technologies, card-present and card-not-present solutions, integrated payment platforms, and industry trends. Relied upon by management to establish best practices, drive sales performance, and mentor less experienced sales professionals.
Primary Responsibilities:
  • Meet with existing commercial clients to deepen relationships, identify additional revenue opportunities, and ensure successful delivery and servicing of Merchant Services solutions.
  • Develop new business opportunities through a consultative sales approach focused on merchant acquiring, payment acceptance, ecommerce, integrated receivables, business-to-business payments, and emerging payment technologies.
  • Manage all phases of the sales process, including lead generation, prospect qualification, discovery, solution design, proposal development, pricing analysis, contract negotiation, implementation support, and ongoing relationship management.
  • Analyze client payment processing environments, business operations, merchant statements, and cost structures to identify opportunities for optimization and recommend customized payment solutions.
  • Prepare and deliver sales presentations, executive business reviews, and proposals for both internal and external audiences, demonstrating the value of Merchant Services products and industry-specific payment strategies.
  • Partner with Relationship Managers, Treasury Management Consultants, and other line-of-business partners to identify opportunities, develop joint calling strategies, and increase merchant services penetration within the commercial banking portfolio.
  • Serve as a payment industry expert by providing consultative guidance on card acceptance, interchange optimization, integrated payment solutions, payment security, fraud mitigation, and emerging market trends.
  • Review and analyze merchant pricing structures and competitive offerings, making strategic recommendations that align client needs with profitability objectives.
  • Assist Regional Sales Management in executing market strategies, achieving sales goals, and driving revenue growth across assigned territories and industry verticals.
  • Participate in the development and execution of strategic business plans, sales campaigns, and targeted growth initiatives designed to increase Merchant Services revenue and market share.
  • Collaborate with product, implementation, underwriting, risk, operations, and service teams to ensure a seamless client experience throughout the sales and onboarding process.
  • Provide training, coaching, and mentorship to less experienced Merchant Services sales professionals and banking partners.

Scope of Responsibilities:
This position reports to the Commercial Merchant Sales Regional Manager and is responsible for contributing to the development, expansion, and retention of the Bank's Merchant Services business. The role supports strategic planning initiatives, revenue growth objectives, and market expansion efforts.
Works closely with Relationship Managers, Treasury Management Consultants, Commercial Banking leadership, Product Management, and Executive-level client decision-makers. Serves as a subject matter expert in Merchant Services, payment acceptance solutions, ecommerce technologies, integrated payment platforms, and industry best practices. Provides leadership and strategic direction in support of the Bank's commercial payments and merchant acquiring strategy.
Education and Experience Required:
Bachelor's degree and 5 years Commercial Payment Sales experience or comparable banking experience,
OR in lieu of a degree, 4 years relevant work experience
Education and Experience Preferred:
  • Certified Payments Professional (CPP), Certified Treasury Professional (CTP), or equivalent payments industry certification preferred.
  • Experience selling Merchant Services solutions to middle-market and large commercial clients.
  • Strong knowledge of payment processing, merchant acquiring, interchange pricing, ecommerce solutions, integrated payments, and commercial banking products.
  • Demonstrated success in consultative sales, relationship management, and cross-functional business development within commercial banking environments.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $119,500.00 - $199,100.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Boston, Massachusetts, United States of America

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