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Merchant Relationship Manager Jobs (NOW HIRING)

Pinnacle Promotions

Relationship Manager

Norcross, GA · On-site

... merchandise ideation, sourcing, and production, driven by one clear message: Pinnacle Knows Promo ... Position Summary As the Relationship Manager , you will be responsible for cultivating customer ...

Monitise

Relationship Manager

OR · Remote

$82K - $175K/yr

We connect financial institutions, corporations, merchants and consumers to one another millions of ... Job Title Relationship Manager This role is remote and open to anywhere in the US. What does a ...

FIRST MERCHANTS

Relationship Manager III

Columbus, OH · On-site

First Merchants Bank is seeking a Relationship Manager III to join our team! This position will effectively carry out the relationship management process by growing market share, broadening revenue ...

Edenred

Relationship Manager

Florida, NY

... merchants all around the world. We know there are hundred ways for you to grow. With us, you will ... Relationship Managers at Edenred, will drive stakeholder partnerships, by maintaining a positive ...

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All JobsMerchant Relationship Manager Jobs

Merchant Relationship Manager information

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$28K

$80.7K

$140.5K

How much do merchant relationship manager jobs pay per year?

As of Jun 29, 2026, the average yearly pay for merchant relationship manager in the United States is $80,705.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $105,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Merchant Relationship Manager, and why are they important?

To thrive as a Merchant Relationship Manager, you need strong sales acumen, a solid understanding of payment processing, and typically a bachelor’s degree in business or a related field. Familiarity with CRM software, POS systems, and payment gateway platforms is highly valuable. Excellent communication, negotiation, and problem-solving skills help build trust and long-term partnerships with merchants. These skills are crucial for driving merchant satisfaction, retention, and business growth in a competitive payments landscape.

What is the difference between Merchant Relationship Manager vs Sales Manager?

AspectMerchant Relationship ManagerSales Manager
Primary FocusManaging and nurturing relationships with merchants to ensure satisfaction and retentionDriving sales, acquiring new clients, and meeting revenue targets
Required SkillsCustomer service, communication, relationship management, industry knowledgeSales techniques, negotiation, leadership, target-driven mindset
Work EnvironmentClient-facing, account management, ongoing relationship developmentTeam management, sales strategy, prospecting and closing deals
Industry UsageCommon in payment processing, e-commerce, and merchant servicesWidespread across various industries including retail, tech, and services

While both roles involve client interaction, the Merchant Relationship Manager focuses on maintaining and strengthening existing merchant accounts, whereas the Sales Manager emphasizes acquiring new clients and increasing sales. Understanding these differences helps in choosing the right career path or job focus within the industry.

How does a Merchant Relationship Manager typically collaborate with other departments to support merchant growth?

Merchant Relationship Managers frequently work alongside sales, marketing, product, and customer support teams to deliver comprehensive solutions for merchants. By coordinating with sales, they identify new partnership opportunities; with marketing, they help design promotional campaigns tailored to merchant needs; with product teams, they relay merchant feedback to guide development; and with customer support, they assist in resolving complex issues. This cross-functional collaboration ensures merchants receive consistent, high-quality service and helps drive mutual business growth.

What does a Merchant Relationship Manager do?

A Merchant Relationship Manager is responsible for building and maintaining strong partnerships with merchants or vendors, typically for banks, payment processors, or e-commerce platforms. Their role involves onboarding new merchants, addressing their needs, providing ongoing support, and ensuring smooth transaction processes. They also work to resolve issues, monitor merchant performance, and identify opportunities for growth or improvement in the business relationship.
More about Merchant Relationship Manager jobs
What cities are hiring for Merchant Relationship Manager jobs? Cities with the most Merchant Relationship Manager job openings:
What states have the most Merchant Relationship Manager jobs? States with the most job openings for Merchant Relationship Manager jobs include:
What job categories do people searching Merchant Relationship Manager jobs look for? The top searched job categories for Merchant Relationship Manager jobs are:
Merchant Relationship Manager jobs near you
PARTNER RELATIONSHIP MANAGER (USA)

PARTNER RELATIONSHIP MANAGER (USA)

Global Merchant Services

Remote

Full-time

Posted 3 days ago

Job description


This is a remote position.
Looking For An Opportunity? ARE YOU READY? (Now it is certainly the time.)
Open Position: PARTNER RELATIONSHIP MANAGER
*The weakened economy and rising unemployment numbers are creating an incredible situation in this industry.*
Global Merchant Services now offer a Partner Relationship Manager Position available for exceptional sales management professionals with proven business to business relationship skills as an experienced visionary professional in sales and sales management poised to make an immediate impact with a growth-oriented company where teamwork, ability, and performance lead to success and advancement opportunities.
Key Responsibilities Include:
Develop and maintain important revenue generating client relationships by marketing our full line of merchant services products (Credit, Debit, EBT (Food Stamp Card), Gift Card Processing, EMV (Smart Chip Card), Check Guarantee, Merchant Cash Advance, Loan and Line Of Credit, Virtual Terminal/ E-commerce, Wireless Mobile Processing, Apple Pay, Google Wallet and Samsung Pay to prospective merchants nationwide.
Manage recruitment efforts by administering online job ads, interviewing, maintaining recruitment dashboard and pre-screening candidates.
Ensure that all new hire paperwork is forwarded to H.R. Corporate and all New Hire Orientation is scheduled.
Supporting and assisting the assigned Executive Director Of Sales with Human Resources and employee relations functions, including but not limited to interviewing, hiring, training employees, appraising performance, rewarding, disciplining, addressing complaints and resolving problems.
Responsible for acquiring new or existing merchant accounts via networking with clients.
Negotiate pricing with potential customers while maintaining profitable margins.
Process signed agreement(s), activate account(s) and train new clients on payment acceptance equipment.
Manage and provide leadership to the sales team focusing on individual sales productivity as well as meeting quotas, goals and objectives.
Accompany Sales Account Executives in field and tele-sales phone calls in pursuit of new business.
Develop sales campaigns and strategies to increase market penetration across all business lines.
Ensure pricing integrity through managing compliance with company policies and procedures.
Recruit, hire, and train new sales personnel and provide additional training as needed to existing personnel.
Perform on-time weekly, monthly and annual performance appraisals for all sales personnel and administer performance improvement plans for sales personnel with less than acceptable performance.
Oversee and update management with consistent and accurate forecasting.
Ensure that up-to-date account information is properly entered into our Partner Portal Module Online Tool.
Requirements
Requires significant sales and relationship building skills, merchant services industry knowledge, follow up and reporting skills (If applicable).
Must be management driven and able to work in an atmosphere via phone or in person side by side with a Executive Sales Account Manager Personnel.
1 or more year(s) in sales and/or managerial experience with documented track record of success (If Applicable).
Strong networking and business development background (If Applicable).
Previous sales and managerial experience with small to Fortune 500 Businesses (If Applicable).
College degree preferred but not necessary.
Benefits
A Partner Relationship Manager can earn $ 7,500.00 Per Month Or More depending on the number of Partner Relationship Managers, Sales Account Managers and/or Affiliate Referral Partners recruited by receiving compensation on every approved merchant account and funding programs sold. (In addition to Weekly And Monthly Sales Production Bonuses And Incentives).

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