1

Medical Receptionist Jobs in Wisconsin (NOW HIRING)

Medical Receptionist As a result of company growth, the Orthopedic Institute of Wisconsin (OIW) is seeking an energetic and self-motivated Medical Receptionist to join our team. This position will be ...

Medical Receptionist- FT

Milwaukee, WI

$16.25 - $19.75/hr

Medical Receptionist As a result of company growth, the Orthopedic Institute of Wisconsin (OIW) is seeking an energetic and self-motivated Medical Receptionist to join our team. This position will be ...

Medical Receptionist

Waupun, WI · On-site

$19 - $20/hr

Medical Program Assistant Associate (MPAA)Role Summary Are you a highly organized healthcare professional who thrives in a fast-paced environment and loves keeping clinical operations running ...

Medical Receptionist

Green Bay, WI · On-site

$19 - $20/hr

Medical Program Assistant Associate (MPAA)Role Summary Are you a highly organized healthcare professional who thrives in a fast-paced environment and loves keeping clinical operations running ...

Medical Receptionist

Sturtevant, WI · On-site

$19 - $20/hr

Medical Program Assistant Associate (MPAA)Role Summary Are you a highly organized healthcare professional who thrives in a fast-paced environment and loves keeping clinical operations running ...

Medical Receptionist

Milwaukee, WI · On-site

$19 - $21/hr

Request medical records and upload documentation to electronic medical records system * Field questions from prospective and established members, as well as their adult children * Manage phone line ...

Be Seen First

Front Desk Receptionist A well-established medical specialty office is seeking a friendly, dependable, and professional individual to join our team. Ideal Qualifications · Tech-Savvy Team Player:

next page

Showing results 1-20

Medical Receptionist information

See Wisconsin salary details

$11

$17

$23

How much do medical receptionist jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for medical receptionist in Wisconsin is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $19.42 per hour, depending on experience, location, and employer.

What is a medical receptionist?

Medical receptionists are the first point of contact for patients at healthcare facilities such as clinics, hospitals, and doctors' offices. They greet patients, schedule appointments, answer phone calls, and manage patient records. In addition to administrative duties, medical receptionists often assist with basic patient inquiries and help ensure the smooth operation of the front desk. Their role is essential in providing a welcoming and organized environment for both patients and healthcare staff.

What are the duties of a medical receptionist?

Medical Receptionists are the front desk workers at doctor’s offices, clinics, hospitals, and other health care facilities. They are responsible for checking in patients, ensuring health insurance and all information is updated, scheduling appointments, answering questions, and handling co-pays and billing. In addition to managing patient check-ins, they are also responsible for filing and organizing patient documentation.

What are the key skills and qualifications needed to thrive as a medical receptionist, and why are they important?

To thrive as a Medical Receptionist, you need organizational skills, attention to detail, and familiarity with medical terminology, typically supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, scheduling software, and telephone systems is commonly required. Outstanding interpersonal skills, professionalism, and the ability to multitask help you excel when interacting with patients and medical staff. These competencies ensure efficient office operations, positive patient experiences, and effective communication within a healthcare environment.

What are common challenges faced by medical receptionists, and how can they be managed?

Medical receptionists often encounter high patient volumes, frequent interruptions, and the need to juggle multiple tasks such as scheduling, billing, and handling sensitive information. Staying organized and maintaining clear communication with both patients and healthcare providers are essential for managing these challenges. Many clinics offer training on electronic health record (EHR) systems and front-desk procedures, which can help new hires adapt quickly. Building strong teamwork with clinical staff also ensures a smoother workflow and better patient experience.

What is the difference between Medical Receptionist vs Medical Assistant?

AspectMedical ReceptionistMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationPost-secondary education; certification often preferred
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, answering phones, patient check-in/outTaking vital signs, preparing patients for exams, assisting providers

While both roles work in healthcare settings, Medical Receptionists focus on administrative tasks at the front desk, whereas Medical Assistants perform clinical duties to support patient care. Both roles require strong communication skills and familiarity with medical environments, but Medical Assistants typically need additional clinical training and certification.

How to pass a medical receptionist interview?

To pass a medical receptionist interview, demonstrate strong communication skills, familiarity with medical office procedures, and proficiency in scheduling and electronic health record systems. Prepare by reviewing common interview questions, highlighting your organizational abilities, and showcasing your ability to handle patient interactions professionally.

What all does a medical receptionist do?

A medical receptionist manages patient appointments, answers phone calls, verifies patient information, and maintains medical records. They also handle billing, insurance documentation, and coordinate communication between patients and healthcare providers, often using electronic health record (EHR) systems.

What do I need to become a medical receptionist?

To become a medical receptionist, you typically need a high school diploma or equivalent, strong communication and organizational skills, and proficiency with office software and medical billing systems. Some employers may prefer previous experience in healthcare or customer service, and certification in medical office administration can be beneficial.

What are the most commonly searched types of Medical Receptionist jobs in Wisconsin?

The most popular types of Medical Receptionist jobs in Wisconsin are:

What cities in Wisconsin are hiring for Medical Receptionist jobs?

Cities in Wisconsin with the most Medical Receptionist job openings:

Infographic showing various Medical Receptionist job openings in Wisconsin as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,177 per year, or $17.9 per hour.

Medical Receptionist- FT

Surgery Partners

Milwaukee, WI • On-site

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago


Surgery Partners rating

7.7

Company rating: 7.7 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

157th of 887 rated healthcare providers


Job description

Medical Receptionist
As a result of company growth, the Orthopedic Institute of Wisconsin (OIW) is seeking an energetic and self-motivated Medical Receptionist to join our team. This position will be part of a growth in our clinics in the Franklin and Wauwatosa areas!
The Medical Receptionist answers calls from patients, collects clinical information and answer questions, and coordinates any follow up or schedule appointments with the provider care team.
Established in 1985, the Orthopedic Institute of Wisconsin is a nationally recognized leader, practicing pioneering techniques of diagnosis and treatment of orthopedic injuries maximizing each patient's potential for a full recovery and return to their daily lives. With our employees at the heart of everything we do, we are committed to providing an inclusive and supportive environment where every team member feels valued, empowered, and inspired to make a difference.
Why join OIW?
  • Competitive pay
  • Generous PTO program
  • Clinic schedule - no work on evenings/weekends
  • Medical, Dental, Vision, and Life Insurance
  • 401(k) with company match
  • Employee Assistance Program (EAP)
  • Employee discount program

The Orthopedic Institute of Wisconsin is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. The Company is committed to promoting a workplace of diversity, equity, and inclusion.
JOB SUMMARY/RESPONSIBILITIES:
The Medical Receptionist is an experienced front desk professional that has demonstrated skills in all of the required job duties of a front desk receptionist. They must be attentive and professional to help ensure patients have an excellent experience with OIW | SP from the moment they enter the clinic.
The Medical Receptionist will often be the first point of contact for the patient in the clinics. They are accountable for ensuring that all patient data is accurate within the medical record.
The Medical Receptionist will be professional in their interactions with the patients; exhibiting an ability to ask the necessary questions in a manner that is both warm and efficient, and effectively maintaining the flow of the clinic schedule. They will be highly skilled in excellent customer service and will coach other members of the reception staff to ensure all activities at the front desk are professional and patient centric. They will work in partnership with the Operations Manager and the other clinic staff to help support the effective and efficient running of the clinic.
Primary Responsibilities:
  • Obtains patient's demographic information, verifies insurance, and checks patient into the clinic
  • Welcomes patients and demonstrate excellent customer service
  • Organizes charts for providers/compares it to the schedule and makes charts for any late add-ons
  • Collects and enters co-pays and self-pays correctly and appropriately follows/updates remarks in the patient's account
  • Manages difficult or emotional patient situations in an effective, professional manner
  • Manages imaging and orders and sends them to the appropriate resource
  • Proactively checks out each patient, including producing work/school slips for patients
  • Opens and closes the office to prepare for the next day clinic
  • Follow all HIPAA & OSHA standards
  • Flexibility to travel between locations as needed until new location is established
  • Other duties as required to support the clinic

EDUCATION/QUALIFICATION REQUIREMENTS:
  • High School diploma or equivalent.
  • previous medical reception experience preferred

PHYSICAL/MENTAL DEMANDS:
  • Able to read, write and communicate in English
  • Have cognitive skills for math, decision making and excellent communication skills
  • Work in a temperature-controlled environment
  • Potential for contact with chemicals, blood borne pathogens, and exposure to infectious disease.
  • Able to lift 25 pounds using proper lifting techniques several times during shift
  • Ability to travel to all clinics

Job Type: Full-time
Pay: starts at 18$/hour and is based on experience
Schedule:
  • 8-hour shift
  • Day shift
  • Monday to Friday

Work Location: In person, must be able to go to the Franklin and Wauwatosa locations
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What Surgery Partners employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom