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Marriott Operations Jobs (NOW HIRING)

Marriott

Rooms Operations Manager

Newport Beach, CA

JOB SUMMARY Supports the successful execution of all operations in the hotel operations departments ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...

Marriott

Manager-Operations Rooms (NE)

San Jose, CA

JOB SUMMARY Supports the successful execution of all operations in the hotel operations departments ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...

Marriott

Assistant Rooms Operations Manager

San Antonio, TX · On-site

$25.77 - $29.33/hr

Additional Information Front Office, Full Time, Benefits, Free Parking Job Number 26040750 Job Category Rooms & Guest Services Operations Location San Antonio Marriott Rivercenter on the River Walk ...

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How much do marriott operations jobs pay per hour?

As of May 30, 2026, the average hourly pay for marriott operations in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Marriott Operations, and why are they important?

To excel in Marriott Operations, you need a background in hospitality management, customer service expertise, and strong organizational skills, often supported by a relevant degree or prior hotel experience. Familiarity with property management systems (such as Marriott's MARSHA), reservation platforms, and basic financial reporting tools is crucial. Outstanding interpersonal communication, adaptability, and problem-solving abilities help you deliver exceptional guest experiences and lead effective teams. These skills ensure smooth hotel operations, high guest satisfaction, and consistent adherence to Marriott’s brand standards.

What are some typical challenges faced by Marriott Operations professionals, and how can they be addressed?

Marriott Operations professionals often navigate challenges such as meeting high guest expectations, coordinating across multiple departments, and adapting to fluctuating occupancy levels. Effective communication and strong organizational skills are essential to ensure smooth operations and guest satisfaction. Proactively collaborating with colleagues in housekeeping, front desk, and maintenance helps address issues quickly. Continuous training and staying updated on Marriott’s service standards also empower operations teams to handle challenges efficiently.

What are Marriott Operations?

Marriott Operations refers to the management and coordination of day-to-day activities within Marriott International's hotels and resorts. This includes overseeing guest services, housekeeping, food and beverage, front desk, and maintenance to ensure a high standard of quality and guest satisfaction. Operations teams work to uphold Marriott’s brand standards, optimize efficiency, and address guest needs promptly. They also manage staff, budgets, and compliance with health and safety regulations. The goal is to deliver an exceptional experience for every guest while maximizing operational effectiveness.

What is the difference between Marriott Operations vs Marriott Front Desk Agent?

AspectMarriott OperationsMarriott Front Desk Agent
Primary RoleOversees hotel operations, including departments like housekeeping, food & beverage, and maintenanceHandles guest check-ins, check-outs, and customer service at the front desk
Required CredentialsHospitality management experience, relevant certifications often preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentManagement setting with oversight of multiple departmentsFront-line customer service in the hotel lobby
Industry UsageUsed for managerial and supervisory roles in hotel operationsFront desk and guest services roles

Marriott Operations roles focus on managing overall hotel functions and staff, requiring broader hospitality experience. In contrast, Marriott Front Desk Agents primarily handle guest interactions and administrative tasks at the front desk. Both roles are essential but differ in scope, responsibilities, and required experience.

What cities are hiring for Marriott Operations jobs? Cities with the most Marriott Operations job openings:
What states have the most Marriott Operations jobs? States with the most job openings for Marriott Operations jobs include:
What job categories do people searching Marriott Operations jobs look for? The top searched job categories for Marriott Operations jobs are:
Marriott Operations jobs near you
Infographic showing various Marriott Operations job openings in the United States as of May 2026, with employment types broken down into 33% Full Time, and 67% Contract. Highlights an 100% Physical job distribution, with an average salary of $44,307 per year, or $21.3 per hour.
Front Desk Guest Services - Courtyard Marriott Fayetteville, AR

Front Desk Guest Services - Courtyard Marriott Fayetteville, AR

CUSA, LLC

Fayetteville, AR • On-site

$12.25 - $15.50/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement

Posted 8 days ago

Job description

The Courtyard by Marriott has current openings for Front Desk Associates. Full-time and part-time positions available. Shifts include AM (7-3), PM (3-11), and some weekends. We are seeking those who love interacting with guests and helping guests feel welcomed and comfortable by making for a memorable stay. First impressions count and is the key to getting our guests' memorable experiences off to an unforgettable start. We are looking for Front Desk Agents who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.

The Hotel Front Desk Agent is responsible for assisting guests with check-in and checkout, answers and processes all phone calls received and handles all special requests for services or information in accordance with Courtyard Marriott brand policies and procedures. Pay is based on experience.

Essential Duties and Responsibilities

  • Warmly greet and register guests, manage reservations, and daily arrivals.
  • Be knowledgeable about the area.
  • Complete all shift-related duties and securely deposit any cash collected.
  • Generate daily reports for Courtyard Marriott operations.
  • Manage guest reservations received via fax or email in a timely and accurate manner.
  • Address guest concerns and escalate to the Office Manager when needed.
  • Perform additional duties as assigned by Front Office Manager.
  • Maintain consistent, regular, and reliable attendance.
  • Fulfill other tasks as assigned to support overall team success.

Minimum Qualifications:

  • Customer service experience is essential. Hotel front desk experience is a plus but not required.
  • Excellent communication and interpersonal skills with a positive and friendly attitude.
  • Strong problem-solving skills and ability to multitask.
  • Proficiency in computer skills.
  • Knowledge of the local area is helpful.
  • Ability to work weekends and holidays.
  • Comfortable assisting in hotel sales and marketing efforts, contributing to enhanced brand awareness and increased sales.

Benefits:

  • Holiday Pay
  • 401K
  • Insurance: Medical, Dental, Vision
  • Flexible Schedule
  • Marriott Brand Discount

The Courtyard by Marriott in Fayetteville, Arkansas is located at 600 East Van Asche.

Phone: 479-571-4900

CUSA logo

About CUSA

Sourced by ZipRecruiter

Secure, Stabilize, Maximize CUSA, LLC is a full service hotel, office, retail, industrial, and multi-family receiver and management firm. We are headquartered in Atlanta, Georgia and have additional offices in Maryland, New York, Florida, and California. Since its inception, CUSA has consistently been ranked as one of the leading hospitality and commercial property management companies in the country. We have over 40 years of operational expertise working with nationally recognized companies such as Hyatt Hotels Corporation, Sheraton Corporation, Hilton Hotels Corporation, Lex Hotel Group of Great Britain, Intercontinental Hotel Group, Choice Hotels, and Wyndham Worldwide Hotels. CUSA’s senior management understands that only through inspired people dedicated to professional performance, can we achieve success in today’s intensely competitive environment.

Industry

Traveler accommodation

Company size

501 - 1,000 Employees

Headquarters location

Kennesaw, GA, US

Year founded

2005

Social media

Facebook

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