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Marriott Operations Jobs in Georgia (NOW HIRING)

Marriott

General Manager

Fayetteville, GA · On-site

The General Manager serves as the strategic and operational leader of Trilith Guesthouse, a Marriott Tribute Portfolio Hotel, responsible for delivering exceptional guest experiences, employee ...

Marriott

Assistant Director of Services

Atlanta, GA · On-site

Directs and works with team to successfully execute all housekeeping operations. Position focuses ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...

Marriott

Guest Experience Expert

Atlanta, GA · On-site

Whether processing operational needs, addressing guest requests, completing reports, or sharing the ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Assistant Director of Services

Atlanta, GA

Directs and works with team to successfully execute all housekeeping operations. Position focuses ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...

Marriott

Property Administrative Specialist

College Park, GA · On-site

$44K - $60K/yr

They are critical to ensure smooth operations throughout the entire hotel. No matter what position ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...

Marriott

Guest Experience Expert

Atlanta, GA · On-site

Whether processing operational needs, addressing guest requests, completing reports, or sharing the ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Guest Service Support Expert

Atlanta, GA · On-site

$14.25 - $17.25/hr

... food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Guest Experience Expert

Atlanta, GA · On-site

Whether processing operational needs, addressing guest requests, completing reports, or sharing the ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

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Marriott Operations information

What is the difference between Marriott Operations vs Marriott Front Desk Agent?

AspectMarriott OperationsMarriott Front Desk Agent
Primary RoleOversees hotel operations, including departments like housekeeping, food & beverage, and maintenanceHandles guest check-ins, check-outs, and customer service at the front desk
Required CredentialsHospitality management experience, relevant certifications often preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentManagement setting with oversight of multiple departmentsFront-line customer service in the hotel lobby
Industry UsageUsed for managerial and supervisory roles in hotel operationsFront desk and guest services roles

Marriott Operations roles focus on managing overall hotel functions and staff, requiring broader hospitality experience. In contrast, Marriott Front Desk Agents primarily handle guest interactions and administrative tasks at the front desk. Both roles are essential but differ in scope, responsibilities, and required experience.

What are the key skills and qualifications needed to thrive in Marriott Operations, and why are they important?

To excel in Marriott Operations, you need a background in hospitality management, customer service expertise, and strong organizational skills, often supported by a relevant degree or prior hotel experience. Familiarity with property management systems (such as Marriott's MARSHA), reservation platforms, and basic financial reporting tools is crucial. Outstanding interpersonal communication, adaptability, and problem-solving abilities help you deliver exceptional guest experiences and lead effective teams. These skills ensure smooth hotel operations, high guest satisfaction, and consistent adherence to Marriott’s brand standards.

What is Marriott Operations?

Marriott Operations refers to the management and coordination of day-to-day activities within Marriott International's hotels and resorts. This includes overseeing guest services, housekeeping, food and beverage, front desk, and maintenance to ensure a high standard of quality and guest satisfaction. Operations teams work to uphold Marriott’s brand standards, optimize efficiency, and address guest needs promptly. They also manage staff, budgets, and compliance with health and safety regulations. The goal is to deliver an exceptional experience for every guest while maximizing operational effectiveness.

What are some typical challenges faced by Marriott Operations professionals, and how can they be addressed?

Marriott Operations professionals often navigate challenges such as meeting high guest expectations, coordinating across multiple departments, and adapting to fluctuating occupancy levels. Effective communication and strong organizational skills are essential to ensure smooth operations and guest satisfaction. Proactively collaborating with colleagues in housekeeping, front desk, and maintenance helps address issues quickly. Continuous training and staying updated on Marriott’s service standards also empower operations teams to handle challenges efficiently.
What are popular job titles related to Marriott Operations jobs in Georgia? For Marriott Operations jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Marriott Operations jobs in Georgia look for? The top searched job categories for Marriott Operations jobs in Georgia are:
What cities in Georgia are hiring for Marriott Operations jobs? Cities in Georgia with the most Marriott Operations job openings:
Marriott Operations jobs near you

Regional Director of Operations-Marriott Postcard Cabins

Hotel Equities

Alpharetta, GA • On-site

$120 - $130/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Hotel Equities rating

5.8

Company rating: 5.8 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

66th of 108 rated hotels

Job description

Overview

Postcard Cabins, Marriott’s growing outdoor hospitality brand, is seeking an experienced Regional Director of Operations to lead a multi-property portfolio with a focus on operational excellence, brand integrity, and strong revenue performance. This is an exciting opportunity for a strategic operator who thrives in a unique blend of traditional hospitality and elevated outdoor experiences.

About the Role

This leader will oversee day-to-day operations across multiple sites, ensuring consistency in service delivery, financial performance, and quality assurance standards. The ideal candidate brings deep knowledge of hotel operations, proven experience with Marriott systems, and a passion for developing teams to reach their full potential. A strong focus on BSA compliance, guest satisfaction, and property profitability is essential.

Key Responsibilities
  • Drive operational performance across multiple Postcard Cabins locations, ensuring alignment with Marriott brand standards.
  • Lead, mentor, and develop property-level leaders, fostering a culture of accountability, growth, and engagement.
  • Oversee financial disciplines, including revenue strategy, forecasting, margin management, and controlling expenses.
  • Ensure excellence in quality assurance with a strong focus on BSA readiness and continuous improvement.
  • Partner with sales and revenue teams to maximize property-level performance and identify market opportunities.
  • Lead operational planning, openings, transitions, and performance turnarounds as needed.
  • Maintain a strong presence in the field with frequent travel across the region.
Qualifications
  • Proven multi-unit leadership experience in hospitality; outdoor hospitality experience a plus.
  • Strong familiarity with Marriott systems and processes (Opera, MARSHA, GXP, BSA standards, etc.).
  • Demonstrated success in developing managers and improving team performance.
  • Strong understanding of hotel operations, guest service, financial performance, and quality metrics.
  • Excellent communication and relationship-building skills.
  • Ability to travel extensively and manage a diverse, geographically dispersed portfolio.
  • Based on the East Coast or Midwest preferred
Why Join Postcard Cabins

You’ll be part of a brand redefining outdoor hospitality through thoughtfully designed accommodations, guest-centric service, and a blend of nature and comfort inspired by Marriott’s legacy of excellence. This is a chance to help shape a rapidly expanding concept with strong corporate backing and significant growth potential.

Perks & Benefits
  • Salary range: $120k-$130k
  • Bonus eligibility
  • Cell phone allowance
  • Health, vision and dental insurance
  • 401(k)
  • Vacation and Sick Pay
  • Paid Holidays
  • Discount programs for shopping, travel, tickets and more.
  • Access to our Talent team to help you reach your career growth goals.

Please note that this job description is not an exclusive or exhaustive list of all functions that a Regional Director of Operations may be asked to perform.

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