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Marriott Operations Jobs in Delaware (NOW HIRING)

Shaner Hotel Group

Front Desk Supervisor

Newark, DE

$16.50 - $21.50/hr

Strong understanding of Marriott service standards, guest recovery, and front office operations. * Excellent communication, leadership, and conflict-resolution skills. * Ability to make sound ...

Shaner Hotel Group

Front Desk Supervisor

Newark, DE

$16.50 - $21.50/hr

Strong understanding of Marriott service standards, guest recovery, and front office operations. * Excellent communication, leadership, and conflict-resolution skills. * Ability to make sound ...

Shaner Hotel Group

Front Desk Supervisor

Newark, DE · On-site

$16.50 - $21.50/hr

Strong understanding of Marriott service standards, guest recovery, and front office operations. * Excellent communication, leadership, and conflict-resolution skills. * Ability to make sound ...

Shaner Hotel Group

Front Desk Supervisor

Newark, DE · On-site

$16.75 - $21.50/hr

Strong understanding of Marriott service standards, guest recovery, and front office operations. * Excellent communication, leadership, and conflict-resolution skills. * Ability to make sound ...

Shaner Hotels

Front Desk Supervisor

Newark, DE · On-site

$16.50 - $21.50/hr

... operations, solving problems in real time, and ensuring every guest interaction reflects the high standards of Marriott and our hotel. Working alongside hotel leadership, this position plays a ...

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Marriott Operations information

What is the difference between Marriott Operations vs Marriott Front Desk Agent?

AspectMarriott OperationsMarriott Front Desk Agent
Primary RoleOversees hotel operations, including departments like housekeeping, food & beverage, and maintenanceHandles guest check-ins, check-outs, and customer service at the front desk
Required CredentialsHospitality management experience, relevant certifications often preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentManagement setting with oversight of multiple departmentsFront-line customer service in the hotel lobby
Industry UsageUsed for managerial and supervisory roles in hotel operationsFront desk and guest services roles

Marriott Operations roles focus on managing overall hotel functions and staff, requiring broader hospitality experience. In contrast, Marriott Front Desk Agents primarily handle guest interactions and administrative tasks at the front desk. Both roles are essential but differ in scope, responsibilities, and required experience.

What are the key skills and qualifications needed to thrive in Marriott Operations, and why are they important?

To excel in Marriott Operations, you need a background in hospitality management, customer service expertise, and strong organizational skills, often supported by a relevant degree or prior hotel experience. Familiarity with property management systems (such as Marriott's MARSHA), reservation platforms, and basic financial reporting tools is crucial. Outstanding interpersonal communication, adaptability, and problem-solving abilities help you deliver exceptional guest experiences and lead effective teams. These skills ensure smooth hotel operations, high guest satisfaction, and consistent adherence to Marriott’s brand standards.

What is Marriott Operations?

Marriott Operations refers to the management and coordination of day-to-day activities within Marriott International's hotels and resorts. This includes overseeing guest services, housekeeping, food and beverage, front desk, and maintenance to ensure a high standard of quality and guest satisfaction. Operations teams work to uphold Marriott’s brand standards, optimize efficiency, and address guest needs promptly. They also manage staff, budgets, and compliance with health and safety regulations. The goal is to deliver an exceptional experience for every guest while maximizing operational effectiveness.

What are some typical challenges faced by Marriott Operations professionals, and how can they be addressed?

Marriott Operations professionals often navigate challenges such as meeting high guest expectations, coordinating across multiple departments, and adapting to fluctuating occupancy levels. Effective communication and strong organizational skills are essential to ensure smooth operations and guest satisfaction. Proactively collaborating with colleagues in housekeeping, front desk, and maintenance helps address issues quickly. Continuous training and staying updated on Marriott’s service standards also empower operations teams to handle challenges efficiently.
What are popular job titles related to Marriott Operations jobs in Delaware? For Marriott Operations jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Marriott Operations jobs in Delaware look for? The top searched job categories for Marriott Operations jobs in Delaware are:
What cities in Delaware are hiring for Marriott Operations jobs? Cities in Delaware with the most Marriott Operations job openings:
Marriott Operations jobs near you

Guest Room Attendant | Newark Marriott Courtyard UD

Shaner Hotel Group

Newark, DE

$13.75 - $17/hr

Full-time

Re-posted 19 days ago

Job description

Guest Room Attendant - No Late Nights!

In this role, you'll help create a clean, safe, and comfortable environment that our guests will rave about!

What You'll Be Doing:

  • Clean and refresh guest rooms according to Marriott and hotel brand standards
  • Ensure privacy and security for all guest accommodations
  • Report maintenance issues promptly and respond to guest requests with care
  • Follow all housekeeping, safety, and sanitation procedures
  • Keep your supply cart clean, organized, and fully stocked
  • Assist with seasonal deep-cleaning projects and special tasks as needed

What We're Looking For:

  • At least 1 year of cleaning experience (hotel experience a plus!)
  • Strong attention to detail and pride in your work
  • Ability to communicate effectively with guests and team members
  • Familiarity with chemical safety and cleaning protocols
  • Flexible availability, including weekends and holidays
  • Bilingual in English/Spanish is a bonus
  • Knowledge of local attractions is a nice touch-but not required!

Why You'll Love It Here:

  • Daytime shifts - Enjoy your evenings off!
  • Be part of a supportive and friendly team environment
  • Access to travel discounts, meal perks, and more
  • Opportunities for advancement within our growing hotel family
  • Comprehensive benefits packages for full-time associates

Apply Today!
If you're ready to take pride in your work, make a positive impact, and grow with a respected hospitality brand, we want to hear from you!

Shaner Hotel Group

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.


Shaner Hotels is excited to offer an exceptional career opportunity at the Courtyard by Marriott Newark-University of Delaware, located on the scenic campus of the University of Delaware in Newark, Delaware. Combining modern accommodations with outstanding hospitality, our hotel delivers exceptional guest experiences through impeccable service and innovative amenities.

Our beautifully appointed guest rooms feature spacious work areas, complimentary Wi-Fi, and the comforts today's travelers expect. As one of Delaware's first Green Lodging certified hotels, we are proud of our commitment to environmental sustainability while maintaining the highest standards of guest service..

As a member of the Shaner Hotels family, you'll join an award-winning hospitality organization dedicated to developing talent, fostering career growth, and creating exceptional guest experiences. Whether you're beginning your hospitality career or looking to advance into your next leadership opportunity, the Courtyard by Marriott Newark-University of Delaware offers the support, resources, and opportunities to help you succeed.

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About Shaner

Sourced by ZipRecruiter

Shaner Hotels is a renowned hospitality management company that has established itself as a leader in the industry since its inception in 1979. With a rich history spanning over four decades, Shaner's unwavering commitment to excellence and its distinctive company culture have played a significant role in its success and growth. At the heart of Shaner Hotels' company culture are the founding principles set forth by its founder, Lance Shaner. These principles revolve around the philosophy of putting people first, creating lasting relationships with guests and employees, and fostering an environment of respect, trust, and integrity.

Industry

Hospitality services

Company size

5,001 - 10,000 Employees

Headquarters location

State College, PA, US

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