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Marriott Operations Jobs in Delaware (NOW HIRING)

Marriott

General Manager

Newark, DE · On-site

$120K - $135K/yr

Full operational oversight of a dynamic full-service Courtyard by Marriott hotel Revenue growth, GOP performance, and strategic asset management Brand standards execution and guest experience ...

Marriott International

General Manager

Newark, DE · On-site

$120K - $135K/yr

Full operational oversight of a dynamic full-service Courtyard by Marriott hotel Revenue growth, GOP performance, and strategic asset management Brand standards execution and guest experience ...

Marriott

Director of Sales

Wilmington, DE · On-site

$55K - $75K/yr

The franchisee is a separate company and a separate employer from Marriott International, Inc. The ... Develop a full working knowledge of the Operations of the hotel, Guest Services and Reservations.

Marriott Hotels

Hotel Front Desk Manager

Middletown, DE · On-site

$18 - $20/hr

You'll be the face of the operation and the first person guests see when they come through the ... Marriott experience preferred • Previous supervisor or lead experience preferred • Must have ...

Crisp Hotel Management LLC

Front Desk Agent

Wilmington, DE

$13.75 - $17.50/hr

Why Work With Us? • Competitive Pay • Marriott Discounts • Health Benefits • Paid Time Off ... operational standards • Maintain a high level of professional appearance and consistent ...

Crisp Hotel Management LLC

Server

Wilmington, DE

Why Work With Us? • Competitive Pay • Marriott Discounts • Health Benefits • Paid Time Off ... Follow all safety and operational standards * Maintain a high level of professional appearance in ...

EOS Hospitality

Night Auditor

Bethany Beach, DE

$14.75 - $19.75/hr

Previous 1-2 years customer related experience, preferably in a Marriott property * Proficiency in ... Knowledge of accounting operations to include all aspects, such as, accounts, receivable, payroll ...

EOS Hospitality

Night Auditor

Bethany Beach, DE · On-site

$14.75 - $19.75/hr

Previous 1-2 years customer related experience, preferably in a Marriott property * Proficiency in ... Knowledge of accounting operations to include all aspects, such as, accounts, receivable, payroll ...

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Marriott Operations information

What are the key skills and qualifications needed to thrive in Marriott Operations, and why are they important?

To excel in Marriott Operations, you need a background in hospitality management, customer service expertise, and strong organizational skills, often supported by a relevant degree or prior hotel experience. Familiarity with property management systems (such as Marriott's MARSHA), reservation platforms, and basic financial reporting tools is crucial. Outstanding interpersonal communication, adaptability, and problem-solving abilities help you deliver exceptional guest experiences and lead effective teams. These skills ensure smooth hotel operations, high guest satisfaction, and consistent adherence to Marriott’s brand standards.

What are some typical challenges faced by Marriott Operations professionals, and how can they be addressed?

Marriott Operations professionals often navigate challenges such as meeting high guest expectations, coordinating across multiple departments, and adapting to fluctuating occupancy levels. Effective communication and strong organizational skills are essential to ensure smooth operations and guest satisfaction. Proactively collaborating with colleagues in housekeeping, front desk, and maintenance helps address issues quickly. Continuous training and staying updated on Marriott’s service standards also empower operations teams to handle challenges efficiently.

What are Marriott Operations?

Marriott Operations refers to the management and coordination of day-to-day activities within Marriott International's hotels and resorts. This includes overseeing guest services, housekeeping, food and beverage, front desk, and maintenance to ensure a high standard of quality and guest satisfaction. Operations teams work to uphold Marriott’s brand standards, optimize efficiency, and address guest needs promptly. They also manage staff, budgets, and compliance with health and safety regulations. The goal is to deliver an exceptional experience for every guest while maximizing operational effectiveness.

What is the difference between Marriott Operations vs Marriott Front Desk Agent?

AspectMarriott OperationsMarriott Front Desk Agent
Primary RoleOversees hotel operations, including departments like housekeeping, food & beverage, and maintenanceHandles guest check-ins, check-outs, and customer service at the front desk
Required CredentialsHospitality management experience, relevant certifications often preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentManagement setting with oversight of multiple departmentsFront-line customer service in the hotel lobby
Industry UsageUsed for managerial and supervisory roles in hotel operationsFront desk and guest services roles

Marriott Operations roles focus on managing overall hotel functions and staff, requiring broader hospitality experience. In contrast, Marriott Front Desk Agents primarily handle guest interactions and administrative tasks at the front desk. Both roles are essential but differ in scope, responsibilities, and required experience.

What job categories do people searching Marriott Operations jobs in Delaware look for? The top searched job categories for Marriott Operations jobs in Delaware are:
What cities in Delaware are hiring for Marriott Operations jobs? Cities in Delaware with the most Marriott Operations job openings:
Marriott Operations jobs near you
General Manager | Newark Marriott Courtyard UD

General Manager | Newark Marriott Courtyard UD

Shaner Hotel Group

Newark, DE

Other

Posted 5 days ago

Job description

Now Hiring: General Manager

Lead a Courtyard by Marriott - Shape the Next Generation of Hospitality Leaders

Are you ready to lead more than a hotel?

We are seeking an exceptional, forward-thinking General Manager to lead our full-service Courtyard by Marriott property - while also serving as an Adjunct Professor in partnership with a leading university hospitality program.

This is not a traditional GM role.
This is a legacy-building opportunity.

You will drive financial performance, operational excellence, and guest satisfaction - while partnering with the university to provide mentoring, teaching, and inspiring future hospitality professionals through a fully integrated, hands-on hotel practicum program.

If you are a proven hospitality leader who believes in service, innovation, and developing people, this is your platform.

This position uniquely blends:

  • Executive hotel leadership
  • Community influence
  • Talent pipeline development
  • Brand excellence within the Courtyard by Marriott portfolio

  • Academic engagement and teaching 

    You won't just operate a hotel - you'll operate a living classroom.

  • Full operational oversight of a dynamic full-service Courtyard by Marriott hotel
  • Revenue growth, GOP performance, and strategic asset management
  • Brand standards execution and guest experience excellence
  • Sales strategy, market positioning, and community engagement
  • Development and mentoring of department leaders
  • Serve as Adjunct Professor within the University's Hospitality Program
  • Deliver an immersive practicum course hosted inside the hotel
  • Mentor and coach hospitality students

We're searching for a leader who is:

  • A proven General Manager or senior hotel executive
  • Financially savvy and performance-driven
  • Passionate about developing people 
  • A natural mentor and confident public speaker
  • Community-connected and relationship-oriented
  • Energized by innovation and experiential learning
  • Minimum of seven (7) years of progressive hotel leadership experience
  • Marriott brand experience a plus
  • Teaching, training, or mentoring experience strongly valued
  • Master's degree required
 

Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.  We partner with the top Hospitality Brands including independent locations as well.  We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management.  You can find out more by visiting our website, www.shanercorp.com!  


Shaner Hotels has an amazing opportunity at our Courtyard Newark - UD. Located on a beautiful suburban campus, the Courtyard Newark-University of Delaware offers impeccable service coupled with state-of-the-art technology. Our beautifully appointed guestrooms offer all the comforts of home and feature well-lit workstations and complimentary Wi-Fi. We take pride in being one of Delaware's first "Green Lodging" establishments. The hotel is near many local businesses-including WL Gore, Bank of America, and Siemens-and we are adjacent to Clayton Hall Conference Center, a university-run facility that boasts over 40,000 square feet of meeting space. If it's fun you're looking for, you can test your luck at Delaware Park, experience some of Delaware's "tax-free" shopping at Christiana Mall or take in some culture in the neighboring Brandywine Valley.
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About Shaner

Sourced by ZipRecruiter

Shaner Hotels is a renowned hospitality management company that has established itself as a leader in the industry since its inception in 1979. With a rich history spanning over four decades, Shaner's unwavering commitment to excellence and its distinctive company culture have played a significant role in its success and growth. At the heart of Shaner Hotels' company culture are the founding principles set forth by its founder, Lance Shaner. These principles revolve around the philosophy of putting people first, creating lasting relationships with guests and employees, and fostering an environment of respect, trust, and integrity.

Industry

Hospitality services

Company size

5,001 - 10,000 Employees

Headquarters location

State College, PA, US

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