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Marketplace Jobs (NOW HIRING)

Boats Group

Director of Marketplace Trust

Miami, FL · Hybrid

Director, Marketplace Trust Miami, FL (Hybrid) Boats Group is committed to being the world's most trusted boating marketplaces. At Boats Group, we're building the world's most trusted boating ...

SupplyHouse

Marketplace Operations Manager

Dallas, TX

$92K - $116K/yr

We are looking for a Marketplace Operations Manager to join our Product Team. This individual will report into our Senior Manager, Category Management and will be responsible for the day-to-day ...

Guitar Center

Marketplace Representative

Draper, UT · On-site

$35K - $40K/yr

The Marketplace Representative assists customers across our multiple partner marketplace platforms with the execution, facilitation, and follow up care of their orders. Essential Duties ...

Pattern

Senior Marketplace Manager

Lehi, UT · On-site

Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 46 trillion data points, sophisticated machine learning and artificial ...

SupplyHouse

Marketplace Operations Manager

Atlanta, GA

$92K - $116K/yr

We are looking for a Marketplace Operations Manager to join our Product Team. This individual will report into our Senior Manager, Category Management and will be responsible for the day-to-day ...

SupplyHouse.com

Marketplace Operations Manager

$92K - $116K/yr

We are looking for a Marketplace Operations Manager to join our Product Team. This individual will report into our Senior Manager, Category Management and will be responsible for the day-to-day ...

SupplyHouse

Marketplace Operations Manager

Houston, TX

$92K - $116K/yr

We are looking for a Marketplace Operations Manager to join our Product Team. This individual will report into our Senior Manager, Category Management and will be responsible for the day-to-day ...

SupplyHouse

Marketplace Operations Manager

$92K - $116K/yr

We are looking for a Marketplace Operations Manager to join our Product Team. This individual will report into our Senior Manager, Category Management and will be responsible for the day-to-day ...

CookUnity

Marketplace Supervisor

Seattle, WA · On-site

$24 - $30/hr

As a Marketplace Supervisor, you will play a vital role in helping support the onsite Culinary or Marketplace teams in handling day to day operations. This individual needs to be able lead the team ...

SoundStack

Marketplace Analyst

Charleston, WV · Remote

About the Role The Marketplace Analyst is a key contributor to the success of SoundStack's demand partners, providing strategic programmatic audio media planning and hands-on campaign management ...

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Marketplace information

See salary details

$83.5K

$94.2K

$95.5K

How much do marketplace jobs pay per year?

As of Aug 17, 2026, the average yearly pay for marketplace in the United States is $94,160.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,500.00 and $94,500.00 per year, depending on experience, location, and employer.

What is a marketplace?

A marketplace job typically involves managing, operating, or supporting online platforms where buyers and sellers can connect to exchange goods or services. Roles may include tasks such as overseeing product listings, ensuring smooth transactions, handling customer support, and developing strategies to attract more users. Marketplace jobs can exist in various companies, from e-commerce giants to niche peer-to-peer platforms. Professionals in these positions need strong communication, analytical, and problem-solving skills. The specific responsibilities may vary depending on the company and the type of marketplace.

What are the key skills and qualifications needed to thrive as a marketplace manager, and why are they important?

To thrive as a Marketplace Manager, you need strong analytical skills, e-commerce experience, and a solid understanding of digital marketing, often supported by a degree in business or marketing. Familiarity with marketplace platforms (such as Amazon or eBay), data analytics tools, and inventory management systems is typically required. Exceptional communication, negotiation skills, and adaptability help you build vendor relationships and respond to market trends. These skills are essential for optimizing product listings, maximizing sales, and ensuring smooth marketplace operations.

What are some common challenges faced by professionals working in a marketplace role and how can they be addressed?

Professionals in marketplace roles often face challenges such as balancing the needs of buyers and sellers, ensuring platform trust and safety, and keeping up with rapid changes in customer behavior. Addressing these challenges requires strong communication skills, data-driven decision-making, and close collaboration with cross-functional teams such as product, engineering, and customer support. Proactively gathering feedback, monitoring key performance metrics, and staying adaptable to evolving market trends are crucial strategies for success in this dynamic environment.

What is the difference between Marketplace vs Marketplace Manager?

AspectMarketplaceMarketplace Manager
Role FocusPlatform or marketplace environment, facilitating transactions between buyers and sellersOversees and manages the marketplace platform, ensuring smooth operations and growth
Required SkillsTechnical knowledge, customer service, platform understandingLeadership, strategic planning, platform management
Work EnvironmentOnline platforms, e-commerce settingsOffice or remote management environment
Common UsageRefers to the platform itself or the concept of a marketplaceRefers to the role responsible for managing the marketplace platform

The term 'Marketplace' generally describes the online platform or environment where transactions occur, while 'Marketplace Manager' refers to the individual responsible for overseeing and managing that platform. Understanding this distinction helps clarify job roles and expectations within e-commerce and online marketplace industries.

More about Marketplace jobs

What cities are hiring for Marketplace jobs?

Cities with the most Marketplace job openings:

What are the most commonly searched types of Marketplace jobs?

The most popular types of Marketplace jobs are:

What states have the most Marketplace jobs?

States with the most job openings for Marketplace jobs include:

What job categories do people searching Marketplace jobs look for?

The top searched job categories for Marketplace jobs are:

Marketplace jobs near you
Infographic showing various Marketplace job openings in the United States as of August 2026, with employment types broken down into 61% Full Time, 28% Part Time, 1% Temporary, 9% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $94,160 per year, or $45.3 per hour.

Director of Marketplace Trust

Boats Group

Miami, FL • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Director, Marketplace Trust
Miami, FL (Hybrid)
Boats Group is committed to being the world's most trusted boating marketplaces.
At Boats Group, we're building the world's most trusted boating marketplaces. Trust is built through high-quality listings, transparent marketplace standards, authentic customer engagement, and a strong connection with the boating community.
We're looking for a Director of Marketplace Trust to establish and lead this function. This role will define the strategy, build the operating model, and partner across the organization to improve marketplace quality, strengthen customer confidence, and ensure the voice of the customer influences business decisions.
Reporting into the Chief Brand amp; Communications Officer, the Director will lead a growing Marketplace Trust organization responsible for two critical areas:
  • Marketplace Quality amp; Policy – ensuring marketplace integrity through listing quality, policy governance, seller standards, and marketplace compliance.
  • Community amp; Consumer Engagement – building relationships with consumers and private sellers, managing online communities, and bringing customer insights into the business.

This is a highly cross-functional leadership role that works closely with Product, Marketing, Customer Success, Sales, Industry Relations, Data, Legal, and Operations to make trust a competitive advantage for Boats Group.
What You'll Do
Define the Marketplace Trust Strategy
  • Develop and execute Boats Group's Marketplace Trust strategy, aligning initiatives across product, operations, marketing, and customer experience.
  • Establish the roadmap, priorities, and success metrics for the Marketplace Trust function.
  • Create frameworks that improve marketplace quality, customer confidence, and long-term marketplace health.

Lead the Marketplace Trust Team
  • Build, coach, and develop a high-performing team responsible for Marketplace Quality amp; Policy and Community amp; Consumer Engagement.
  • Establish clear goals, KPIs, and operating rhythms across both functions.
  • Foster a culture of accountability, collaboration, and continuous improvement.

Improve Marketplace Quality amp; Integrity
  • Oversee programs that improve listing quality, marketplace standards, seller accountability, and policy compliance.
  • Partner with Product and Data teams to develop scalable tools, reporting, and automation that improve marketplace health.
  • Use marketplace insights to identify opportunities for operational, product, and policy improvements.

Champion the Voice of the Customer
  • Ensure customer feedback and community insights are systematically captured and shared across the business.
  • Oversee engagement with consumers, private sellers, and online boating communities to better understand customer needs, sentiment, and emerging trends.
  • Partner with Marketing and Product teams to translate customer insights into better products, content, and customer experiences.

Build Cross-Functional Alignment
  • Partner closely with Product, Marketing, Sales, Customer Success, Industry Relations, Legal, and Data teams to embed trust into the customer experience.
  • Serve as the executive champion for Marketplace Trust, ensuring initiatives are coordinated across the organization.
  • Develop executive reporting that measures marketplace health, customer sentiment, policy effectiveness, and overall trust.

What Success Looks Like
  • Marketplace quality improves through measurable reductions in duplicate, stale, inaccurate, and non-compliant listings.
  • Customer confidence increases through improved marketplace standards and transparency.
  • Community insights consistently inform product development, marketing, and operational decisions.
  • Marketplace Trust becomes a measurable business function with clear KPIs and executive visibility.
  • Boats Group strengthens its position as the industry's most trusted marketplace.

What We're Looking For
  • 8–12+ years of experience in marketplace operations, Trust amp; Safety, marketplace integrity, community management, customer experience, or a related field.
  • Experience building and leading cross-functional programs and building new functions or teams.
  • Demonstrated success managing and developing high-performing teams.
  • Strong analytical mindset with experience using data to drive operational and strategic decisions.
  • Excellent communication, stakeholder management, and executive presentation skills.
  • Experience influencing senior leaders and driving change across complex organizations.
  • A builder's mindset—you enjoy creating strategy, developing scalable processes, and leading transformational initiatives.
  • Experience with online marketplaces, digital platforms, ecommerce, Trust amp; Safety, community management, or the marine industry is a plus.
What You'll Receive:
  • Hybrid Work Flexibility: Embrace a balanced work model with remote work on Mondays and Fridays and in-office collaboration from Tuesday to Thursday.
  • Generous Time Off: With a strong focus on work/life balance, we offer all employees paid time off starting on day one, multiple paid holidays throughout the year, your birthday off, and a winter break at the end of the year
  • Volunteering Time: Participate in our volunteer program with 4 paid days annually to contribute to your community.
  • Modern Office Perks: Our vibrant Miami office features cutting-edge amenities, such as an electric sit/stand desk, dual monitors, a gym, and a variety of snacks and beverages.
  • Comprehensive Benefits Package: Enjoy top-tier Medical, Dental, Vision, and Life insurance, along with a 401(k) plan featuring a 4% match.
  • Commuter Benefits: Park conveniently in our building’s garage at no charge to you. For train commuters, we subsidize most, if not all, of your monthly pass expenses.
  • Professional Development: Take advantage of online training, live courses, and additional funds for courses, seminars, and certifications to enhance your skills.
  • Team-Centric Atmosphere: Be part of a close-knit team that prioritizes relationship-building and personal connections.
About Our Crew
Boats Group is the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying and selling boats easy. We spend each day surrounded by 500,000 boats from across the globe.
Our passion and unyielding dedication to getting people on the water influence our culture in ways you won’t find at other companies. We’re the best at what we do because we’re working in an industry we love. When you walk through our doors, you’ll find smart, dedicated people who consider one another family.
If you want to work in an inclusive, innovative environment where we encourage employees to collaborate, leverage their talents and actively shape the future of the company, then you will enjoy working here!
#LI-Hybrid

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