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Manager Of Program Operations Jobs in Virginia (NOW HIRING)

Empower AI Inc.

Deputy Program Manager

Quantico, VA · On-site

$125K/yr

You will support day-to-day program operations, manage tier-down delegation of program responsibilities across functional leads, and provide continuity of operations across the DCSA CSS support ...

Empower AI Inc.

Deputy Program Manager

Quantico, VA · On-site

$125K/yr

You will support day-to-day program operations, manage tier-down delegation of program responsibilities across functional leads, and provide continuity of operations across the DCSA CSS support ...

The GEO Group

Program Manager, Immigration

Lorton, VA · On-site

$80K - $85K/yr

Responsible for operational and financial oversight of an Intensive Supervision Appearance Program ... Management responsibilities include interviewing, hiring and training employees; planning ...

The GEO Group

Program Manager, Immigration

Lorton, VA · On-site

$80K - $85K/yr

Responsible for operational and financial oversight of an Intensive Supervision Appearance Program ... Management responsibilities include interviewing, hiring and training employees; planning ...

Rios Partners

VA Program Analyst

Arlington, VA

... program operations, ensuring alignment with established goals, timelines, and performance expectations. • Provide analytical input to enhance the organization, management, and performance of ...

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All JobsOf Program Operations JobsManager Of Program Operations JobsManager Of Program Operations Jobs in Virginia

Manager Of Program Operations information

How much do ops managers earn?

Operations managers typically earn a median annual salary of around $100,000, though this can vary based on industry, experience, and location. Higher salaries are common in large organizations or specialized sectors, and many operations managers hold certifications like PMP or Six Sigma to enhance earning potential.

What does a Manager of Program Operations do?

A Manager of Program Operations oversees the planning, coordination, and execution of programs within an organization. They ensure that projects are completed on time, within budget, and meet quality standards. This role involves managing teams, streamlining processes, tracking performance metrics, and collaborating with other departments to achieve program goals. They also identify areas for improvement and implement best practices to enhance overall efficiency.

What does an operations program manager do?

An operations program manager oversees the planning, execution, and coordination of multiple projects within an organization to ensure strategic goals are met. They manage resources, monitor progress, and communicate with stakeholders, often using project management tools and methodologies. Strong leadership, organizational skills, and understanding of business processes are essential for this role.

What are some common challenges faced by a Manager of Program Operations, and how can they be effectively addressed?

One common challenge for Managers of Program Operations is balancing multiple program priorities while ensuring alignment with organizational goals. This often involves coordinating cross-functional teams, managing resource constraints, and adapting to shifting timelines. Effective communication, strong organizational skills, and proactive problem-solving are essential to navigate these complexities. Building strong relationships with stakeholders and maintaining clear documentation can also help in addressing challenges and ensuring program success.

What are the top 3 skills of a program manager?

A program manager needs strong leadership skills to coordinate multiple projects and teams, excellent communication abilities to convey goals and expectations clearly, and advanced organizational skills to manage timelines, resources, and budgets effectively. Proficiency in project management tools and methodologies, such as Agile or PMP, is also essential for success in this role.

Is a program manager a high paying job?

A program manager is generally considered a well-paying role, with salaries often exceeding those of entry-level positions due to the level of responsibility, required skills, and experience. Compensation varies by industry, location, and organization size, but it typically includes a competitive salary, bonuses, and benefits. Advanced certifications and project management tools like MS Project or Agile methodologies can influence earning potential.

What is the difference between Manager Of Program Operations vs Program Coordinator?

AspectManager Of Program OperationsProgram Coordinator
ResponsibilitiesOversees multiple programs, manages teams, develops strategies, and ensures program goals are met.Supports program activities, coordinates schedules, and assists with administrative tasks.
Required CredentialsBachelor’s degree, experience in program management, strong leadership skills.Bachelor’s degree often preferred, strong organizational skills, entry-level experience.
Work EnvironmentLeadership roles in office settings, often in non-profits, government, or corporate sectors.Support roles in similar environments, more focused on coordination and administration.

The Manager Of Program Operations typically holds a higher level of responsibility, overseeing multiple programs and teams, while the Program Coordinator focuses on supporting and executing specific program activities. Both roles require relevant experience and skills, but the manager position involves strategic planning and leadership.

What are the key skills and qualifications needed to thrive as a Manager of Program Operations, and why are they important?

To excel as a Manager of Program Operations, a strong background in project management, budgeting, and process improvement is essential, usually supported by a bachelor's degree in business, operations management, or a related field. Familiarity with tools such as Microsoft Project, ERP systems, and PMP certification is often expected. Outstanding organizational, leadership, and communication skills help drive team performance and stakeholder alignment. These skills are vital for ensuring efficient program delivery, resource optimization, and achievement of organizational goals.
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Manager Of Program Operations jobs near you
Deputy Program Manager

Deputy Program Manager

Empower AI Inc.

Quantico, VA • On-site

$125K/yr

Full-time

Re-posted 10 days ago

Job description

Overview

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company's commitment to hiring and supporting active-duty and veteran employees.

Responsibilities

As a Deputy Program Manager, you will act for the Program Manager in their absence and serve as the alternate contractor representative for the Defense Counterintelligence and Security Agency (DCSA) Customer Support Services (CSS) contract.

You will support day-to-day program operations, manage tier-down delegation of program responsibilities across functional leads, and provide continuity of operations across the DCSA CSS support footprint. You will partner with the Program Manager to ensure consistent execution of service delivery commitments and compliance with all PWS requirements across approximately 13,000 DCSA personnel and 167 field sites.

Highlights of Responsibilities:

  • Act for the Program Manager in their absence with full authority to make contract-related decisions; serve as the alternate primary contractor representative to the COR.
  • Support day-to-day operational management of the DCSA CSS program across all functional service areas.
  • Manage geographically dispersed staff of varying skill levels in a multi-site service delivery environment.
  • Apply ITIL 4 frameworks to create, maintain, and enforce staff compliance with documented practices, ensuring alignment with ISO 20000-1:2018.
  • Coordinate program-level meetings, reporting cycles, and stakeholder engagements; support development of contract deliverables including IPR materials and monthly reports.
  • Support program metrics oversight including AQL monitoring, Customer Support Metrics Dashboard (CSMD) reviews, and continuous service improvement activities.
  • Coordinate cross-functional issue resolution between service desk, communications support, service management, and risk management functions.
  • Support surge response planning and execution under PWS Task 16; assist Program Manager in cleared-personnel resource decisions.
  • Maintain DoD 8570/8140 IAM Level III certification currency.
  • Provide tier-down delegation of program responsibilities to functional leads and ensure consistent program execution discipline.
Qualifications

Requirements:

  • Shall possess a TOP SECRET security clearance with SCI eligibility (favorably adjudicated T5 or T5R; within investigation scope or currently enrolled in Continuous Evaluation/Continuous Vetting).
  • Active PMP (Project Management Professional) certification.
  • DoD 8570/8140 IAM Level III certification.
  • ITIL 4 currency for framework administration.
  • Demonstrated PM or Deputy PM experience in DoD/IC enterprise IT service delivery environments.
  • Strong customer service orientation and engagement with senior Government customers.
  • Proven analytical, problem-solving, and decision-making abilities.
  • Excellent written, oral, and interpersonal communication skills.
  • Demonstrated leadership of geographically dispersed teams.
  • Team-oriented and skilled in working within a collaborative environment.

Education and Experience:

Required Education/Experience: Bachelor's degree preferred; equivalent experience considered. Minimum eight (8) years of recent experience (within the last 15 years) managing complex projects of similar size, scope, and complexity to the contract requirements. Minimum eight (8) years of experience as a Program Manager in a DoD or IC environment performing in a subject area related to the contract, including program/project leadership of IT Service Delivery at an enterprise level. Prior DCSA or similar DoD agency experience is a plus.

Physical Requirements:

This position requires the ability to perform the below essential functions:

  • Sitting for long periods
  • Standing for long periods
  • Ambulate throughout an office
About Empower AI

All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm's overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.

Employment Type: FULL_TIME

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