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Manager Moderator Jobs (NOW HIRING)

Bazaarvoice

Content Moderator, Bilingual English/German

$125K - $131K/yr

On occasion, the Content Moderator may encounter content that is deeply disturbing and illegal ... managing performance expectations. Who You Are * Earned a bachelor's degree or equivalent ...

Bazaarvoice

Content Moderator, Bilingual English/Spanish

$125K - $131K/yr

On occasion, the Content Moderator may encounter content that is deeply disturbing and illegal ... managing performance expectations. Who You Are * Earned a bachelor's degree or equivalent ...

Bazaarvoice

$15.25 - $19.25/hr

On occasion, the Content Moderator may encounter content that is deeply disturbing and illegal ... managing performance expectations. Who You Are * Earned a bachelor's degree or equivalent ...

Bazaarvoice

Content Moderator, Bilingual English/German

$125K - $131K/yr

On occasion, the Content Moderator may encounter content that is deeply disturbing and illegal ... managing performance expectations. Who You Are * Earned a bachelor's degree or equivalent ...

Crossing, Inc.

Live Stream Moderator

Irvine, CA · On-site

$20 - $22/hr

About the role Crossing is looking for a Live Stream Moderator to help support our live streams ... Manage product listings, pricing, inventory, and promotions during streams. * Monitor comments ...

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Manager Moderator information

What is a manager moderator?

Manager Moderators are professionals responsible for overseeing and guiding online or community forums, social media groups, or other interactive platforms. Their main duties include enforcing community guidelines, resolving conflicts, approving or removing content, and ensuring a positive and respectful environment. Additionally, they may train and manage other moderators, analyze user engagement, and report feedback to higher management. Their role is crucial in maintaining the safety, integrity, and effectiveness of digital communities.

How do manager moderators balance overseeing moderation teams with handling high-priority escalations?

Manager Moderators often split their time between supervising their moderation teams and directly managing sensitive or high-priority cases. They provide guidance to moderators, review complex decisions, and step in for escalated issues that require advanced judgment or cross-functional collaboration. This balancing act requires strong organizational skills, clear communication, and the ability to prioritize tasks dynamically based on emerging community trends or urgent incidents. Regular check-ins and detailed reporting help ensure both team effectiveness and swift resolution of critical matters.

What are the key skills and qualifications needed to thrive as a manager moderator?

To thrive as a Manager Moderator, you need expertise in community management, conflict resolution, and content moderation, often supported by experience in digital communication or customer service. Familiarity with moderation tools, forum platforms, and analytics systems is typically required. Strong leadership, emotional intelligence, and effective communication are soft skills that set top performers apart. These skills and qualities are crucial for maintaining a healthy online environment, fostering engagement, and ensuring adherence to community guidelines.

What is the difference between Manager Moderator vs Content Moderator?

AspectManager ModeratorContent Moderator
Required CredentialsExperience in moderation, leadership skills, sometimes a degree in communications or related fieldHigh school diploma or equivalent, training in content policies
Work EnvironmentSupervisory role, managing teams, strategic planningMonitoring and reviewing user-generated content, often in a fast-paced environment
Employer & Industry UsageSocial media platforms, online communities, gaming companiesSocial media, online forums, content sharing platforms

The main difference is that a Manager Moderator oversees moderation teams and develops policies, while a Content Moderator focuses on reviewing and removing inappropriate content. The Manager Moderator has more leadership responsibilities and strategic input, whereas the Content Moderator handles day-to-day content review tasks.

Are manager moderator jobs in high demand?

Manager moderator roles are in moderate demand, especially within online platforms, social media, and community management sectors. These positions often require strong communication skills, experience with moderation tools, and the ability to handle complex community issues, which can influence hiring trends.

Can you work remotely as a manager moderator?

Manager moderators can often work remotely, especially in online platforms or social media management roles, where supervision and content moderation can be performed from any location with internet access. Remote work arrangements depend on the employer’s policies, the nature of the moderation tasks, and required tools such as moderation software or communication platforms.
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Manager Moderator jobs near you
Infographic showing various Manager Moderator job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Content Moderator, Bilingual English/German

Bazaarvoice

Remote

$125K - $131K/yr

Part-time

Re-posted 3 days ago

Job description

About Bazaarvoice
 
At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.
 
The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.
 
Our brand promise : closing the gap between brands and consumers.
 
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.
 
It's official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!
 
Who We Want
 
Content Moderators expeditiously read, analyze and apply codes to large quantities of user generated content that is posted to our clients' websites. This content includes customer product reviews, questions, general comments, images and videos in English and in German. On occasion, the Content Moderator may encounter content that is deeply disturbing and illegal defined as text, images, or video that suggest or contain evidence of violence to children, child sexual abuse, serious crime or serious threats of violence. Bazaarvoice has over 12,500 global clients. Each client has a unique set of guidelines by which their content is processed and coded. 
 
The Content Moderator is also a multi-faceted individual who may be utilized for occasional special projects. Special projects may be in English as well as German. Bilingual in English and German with professional-level fluency (written and spoken) is required for this position. You will be expected to handle content in both English and German. This is a part-time hourly, work from home position. You MUST reside in the United States AND in ONE of the states listed below. The start date for this role is late-September.
 
A new Content Moderator participates in an initial four-week paid training program. The Content Moderator will study independently to complete a blended training curriculum consisting of online modules and exams, attend a series of virtual coaching calls, and complete live, hands-on moderation hours. Someone who has successfully completed an online college course or similar exercise, and is able to apply concepts learned to real-world scenarios is an ideal candidate.
 
Once initial training is complete, the Content Moderator will commit to a semi-flexible schedule of 16 hours each week. 4 of those 16 scheduled hours must be on the weekend on Saturday and/or Sunday. These 16 hours will be assigned to days of the week but can be worked anytime within a 12-hour block. In addition to the base 16 hour schedule, Content Moderators are willing and able to flex up to work up to 29 hours per week based on the content volume. Flex time can be worked whenever they choose and are not scheduled.
What You'll Be Doing
  • Work steadily and efficiently in a queue environment to read, assess, apply applicable codes to user generated content. Content format includes text, images and videos.
  • Regularly review performance feedback to minimize coding errors, and to meet or exceed performance metrics.
  • Attend 1-on-1 coaching calls as scheduled and as needed.
  • Willingness to check-in on days not scheduled to work.
  • Willing and able to work between 16 and 29 hours per week, based on content volume.
  • Utilize (Google Applications: Mail, Calendar, Meet, Sheets, Docs), online communication tools (Slack) and forums to be self-sufficient in managing performance expectations.
Who You Are
  • Earned a bachelor's degree or equivalent international credential or 7+ years of professional content moderation experience.
  • Proven professional working proficiency in English and professional-level proficiency in German.
  • MUST live in and have authorization to work in the United States. MUST be a resident of one of these states: TX (preferred and priority state), AR, FL, GA, IL, NC or OH.
  • 3+ years of experience working in a fast-paced office environment
  • Able to swiftly read, comprehend and assess content, and make on the spot decisions
  • Highly comfortable with learning and utilizing new web-based applications and tools
  • Excel at actively engaging with team members in a remote environment
  • Commit to taking ownership of your job performance to achieve or exceed performance benchmarks and metrics
  • Consistently committed to working a semi-flexible schedule of 16-29 hours per week. 4 of those hours must be between Saturday at 12:01 AM and 11:59 PM on Sunday.
  • Willingness to provide quality assurance checks of other teammates and machine-moderated content.
  • Possess a computer with up-to-date operating system, an up-to-date smartphone and strong, reliable high-speed Internet; a highly functioning home office is required.
$16 - $18 an hour
This is a part-time, hourly position. The starting pay is $16/hour while in training. This is also the starting base hourly pay once the Content Moderator converts to a pay per performance model. Once on the pay per performance model, the base pay ranges between $16 - $18/hour with the opportunity to earn more based on performance.
Why join Bazaarvoice?   Customer is key We see our own success through our customers' outcomes.   We approach every situation with a customer first mindset.   Transparency & Integrity Builds Trust We believe in the power of authentic feedback because it's in our DNA.  We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.   Passionate Pursuit of Performance Our energy is contagious, because we hire for passion, drive & curiosity.  We love what we do, and because we're laser focused on our mission.   Innovation over Imitation We seek to innovate as we are not content with the status quo.  We embrace agility and experimentation as an advantage.   Stronger Together We bring our whole selves to the mission and find value in diverse perspectives.  We champion what's best for Bazaarvoice before individuals or teams.   As a stronger company we build a stronger community.   Commitment to diversity and inclusion   Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world's smartest network of consumers, brands, and retailers.
 
Why join Bazaarvoice?
 
Customer is key
We see our own success through our customers' outcomes.  
We approach every situation with a customer first mindset.
 
Transparency & Integrity Builds Trust
We believe in the power of authentic feedback because it's in our DNA. 
We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.
 
Passionate Pursuit of Performance
Our energy is contagious, because we hire for passion, drive & curiosity. 
We love what we do, and because we're laser focused on our mission.
 
Innovation over Imitation
We seek to innovate as we are not content with the status quo. 
We embrace agility and experimentation as an advantage.
 
Stronger Together
We bring our whole selves to the mission and find value in diverse perspectives. 
We champion what's best for Bazaarvoice before individuals or teams.  
As a stronger company we build a stronger community.
 
Commitment to diversity and inclusion
 
Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world's smartest network of consumers, brands, and retailers.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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