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Manager Moderator Jobs in Chicago, IL (NOW HIRING)

Respond to moderator questions and provide guidance as needed. * Identify trends, flag issues, and share suggestions for improvement with the Moderation Manager. * Serve as the subject matter ...

... moderator/execution script, respondent instructions, and all other relevant field support ... Managing of day-to-day operational aspects of a project * Responsible for controllable on time ...

Director of Product Management

Carol Stream, IL · Hybrid

$241K - $252K/yr

A strong people manager capable of supporting, coaching, growing, and inspiring various product ... Excellent facilitator and moderator can bridge the gap between technology and product across all ...

Respond to moderator questions and provide guidance as needed. * Identify trends, flag issues, and share suggestions for improvement with the Moderation Manager. * Serve as the subject matter ...

We are seeking a VP of Category Leadership & Management to join the Sales team, reporting to the ... Experienced research moderator in all types of qualitative approaches * Interpersonal skills to ...

Author protocols, surveys, use scenarios, moderator scripts, and reports. * Conduct user research ... 14971 Risk Management. * Experience conducting evaluations to meet aseptic presentation ...

Author protocols, surveys, use scenarios, moderator scripts, and reports. * Conduct user research ... 14971 Risk Management. * Experience conducting evaluations to meet aseptic presentation ...

Author protocols, surveys, use scenarios, moderator scripts, and reports. * Conduct user research ... 14971 Risk Management. * Experience conducting evaluations to meet aseptic presentation ...

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Manager Moderator information

See Chicago, IL salary details

$21K

$56.6K

$111.4K

How much do manager moderator jobs pay per year?

As of Sep 3, 2026, the average yearly pay for manager moderator in Chicago, IL is $56,610.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,622.00 and $55,939.00 per year, depending on experience, location, and employer.

What is a manager moderator?

Manager Moderators are professionals responsible for overseeing and guiding online or community forums, social media groups, or other interactive platforms. Their main duties include enforcing community guidelines, resolving conflicts, approving or removing content, and ensuring a positive and respectful environment. Additionally, they may train and manage other moderators, analyze user engagement, and report feedback to higher management. Their role is crucial in maintaining the safety, integrity, and effectiveness of digital communities.

How do manager moderators balance overseeing moderation teams with handling high-priority escalations?

Manager Moderators often split their time between supervising their moderation teams and directly managing sensitive or high-priority cases. They provide guidance to moderators, review complex decisions, and step in for escalated issues that require advanced judgment or cross-functional collaboration. This balancing act requires strong organizational skills, clear communication, and the ability to prioritize tasks dynamically based on emerging community trends or urgent incidents. Regular check-ins and detailed reporting help ensure both team effectiveness and swift resolution of critical matters.

What are the key skills and qualifications needed to thrive as a manager moderator?

To thrive as a Manager Moderator, you need expertise in community management, conflict resolution, and content moderation, often supported by experience in digital communication or customer service. Familiarity with moderation tools, forum platforms, and analytics systems is typically required. Strong leadership, emotional intelligence, and effective communication are soft skills that set top performers apart. These skills and qualities are crucial for maintaining a healthy online environment, fostering engagement, and ensuring adherence to community guidelines.

What is the difference between Manager Moderator vs Content Moderator?

AspectManager ModeratorContent Moderator
Required CredentialsExperience in moderation, leadership skills, sometimes a degree in communications or related fieldHigh school diploma or equivalent, training in content policies
Work EnvironmentSupervisory role, managing teams, strategic planningMonitoring and reviewing user-generated content, often in a fast-paced environment
Employer & Industry UsageSocial media platforms, online communities, gaming companiesSocial media, online forums, content sharing platforms

The main difference is that a Manager Moderator oversees moderation teams and develops policies, while a Content Moderator focuses on reviewing and removing inappropriate content. The Manager Moderator has more leadership responsibilities and strategic input, whereas the Content Moderator handles day-to-day content review tasks.

Are manager moderator jobs in high demand?

Manager moderator roles are in moderate demand, especially within online platforms, social media, and community management sectors. These positions often require strong communication skills, experience with moderation tools, and the ability to handle complex community issues, which can influence hiring trends.

Can you work remotely as a manager moderator?

Manager moderators can often work remotely, especially in online platforms or social media management roles, where supervision and content moderation can be performed from any location with internet access. Remote work arrangements depend on the employer’s policies, the nature of the moderation tasks, and required tools such as moderation software or communication platforms.

What are the most commonly searched types of Moderator jobs in Chicago, IL?

The most popular types of Moderator jobs in Chicago, IL are:

What are popular job titles related to Manager Moderator jobs in Chicago, IL?

For Manager Moderator jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Manager Moderator jobs in Chicago, IL look for?

The top searched job categories for Manager Moderator jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Manager Moderator jobs?

Cities near Chicago, IL with the most Manager Moderator job openings:

AI Data Collection Moderator/Facilitator (On-site)

Firstsource

Mundelein, IL • On-site

Other

Posted 3 days ago

New


Firstsource rating

6.5

Company rating: 6.5 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

28th of 72 rated call and contact centers


Job description

Summary:

The Data Collection Moderator will facilitate and moderate data collection sessions with participants. You will be responsible for managing session flow, utilizing various equipment and gadgets, and coordinating the use of specific accessories to ensure high-quality data capture.


This is an on-site, freelance (1099) contract position for Initial 2.5-Month Engagement with Potential Extension to 6 months

San Francisco Bay Area, CA (Onsite)


Key Responsibilities

  • Inspire and coach participants so they feel comfortable, confident, and creative during 1-2 hour sessions
  • Moderate and manage each session end-to-end: greeting participants, explaining the study, obtaining consent, and answering questions in a clear and friendly manner
  • Direct participants through a structured list of activities
  • Maintain high standards for quality, following detailed project guidelines.
  • Collaborate with the project team to refine session flow and guidelines
  • Set up, test, and care for studio or mobile equipment, escalating any technical issues as needed


Required Skills and Experience

  • Demonstrated ability to inspire people in person: experience in roles like study facilitation, coaching, customer-facing work, performing photo-video sessions, or events preferred.
  • Strong interpersonal and communication skills; able to work with participants across ages, genders, and cultural backgrounds with empathy and respect.
  • Detail-oriented mindset with the discipline to follow specific instructions and consistently document what has been collected.
  • Comfortable using technology and learning new tools for data capture, file upload, and tracking (tablets, mobile apps, spreadsheets, or web portals).
  • Ability to stand, move, and actively direct sessions for extended periods in a fast-paced environment

What Firstsource employees say

Pay

Benefits

Hours and flexibility

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