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Manager It Business Operations Jobs (NOW HIRING)

Hilltop Holdings

Manager, IT

Dallas, TX · On-site

... and business-critical systems. * Develops, maintains, and optimizes operational processes ... Information Technology management. * 7+ years of experience supporting enterprise infrastructure ...

New

California Dairies, Inc.

Analyst, IT Business

Visalia, CA · On-site

$86K - $129K/yr

Job Summary The IT Business Analyst for Operations is responsible for the ongoing improvement of ... B.S. or B.A. degree in Business Administration, Management, Computer Science, Engineering or ...

System One

IT Business Analyst

Toms River, NJ · Remote

$38.45 - $45.65/hr

Manage and troubleshoot EDI inbound and outbound documents, ensuring seamless communication and ... IT Business Analyst Requirements: * Manufacturing experience required to support IQMS ERP system ...

Addison Group

IT Business Analyst

Houston, TX · On-site

Title IT Business Analyst Location - Houston Metro - on-site Salary 130k + medical, dental, life ... process management, operations, and systems analysis. Duties / Responsibilities * Align best ...

G and H Towing Company

IT Business Analyst

Houston, TX · On-site

The IT Business Analyst will lead technical projects and programs that will interpret, affect, and implement management and operational policies and affect IT and business operations. Assignments ...

Wisconsin

IT Business Analyst II

Green Bay, WI · On-site +1

$65K - $70K/yr

Position Title: IT Business Analyst II Job Category: Academic Staff Employment Type: Regular Job ... operations * Strong organizational and time management skills and proven ability to manage complex ...

Shure

Managers, IT Business Applications

Niles, IL · On-site +1

$202K - $217K/yr

Managers, IT Business Applications Job Location: Niles, IL Job Type: Full Time Rate of Pay: $202 ... in an IT Project Manager-related occupation. Referral Program: Incentives offered through the ...

Linde

IT Business Analyst

Indianapolis, IN

You will support Oracle EBS systems (e.g., Order Management, Inventory, Procurement), including ... Moreover, you will plan and manage IT projects end-to-end, including scope, timelines, resources ...

ARcare

Manager IT Field Services

Searcy, AR · On-site

The Manager IT Field Services will lead the field services team in planning and implementing ... business operations and achieve more cost beneficial enterprise-wide IT infrastructure and ...

System One

IT Business Analyst

Palm Shores, FL · On-site

Design and recommend improved business processes to enhance operational efficiency. * Assist in ... Communicate effectively with executives, managers, subject matter experts, and end-users ...

Apex Informatics

IT Business Analyst

Experience with utilizing Azure DevOps for managing User Stories . Familiarity with ServiceNow for ... Business Analyst - IT serves as a liaison at a project level through which requirements flow ...

DTCC

IT Business Management Director

Jersey City, NJ · On-site

The Director of IT Business Management serves as the strategic bridge between Technology and the ... executives across business, technology, and operations. * Create and deliver compelling ...

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Manager It Business Operations information

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$35.5K

$89.5K

$156K

How much do manager it business operations jobs pay per year?

As of Jul 24, 2026, the average yearly pay for manager it business operations in the United States is $89,520.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $109,500.00 per year, depending on experience, location, and employer.

How does a Manager of IT Business Operations typically collaborate with other departments to drive organizational objectives?

A Manager of IT Business Operations frequently works cross-functionally with departments like finance, HR, and project management to ensure that IT initiatives align with broader business goals. This role often involves coordinating meetings, translating technical requirements into business terms, and facilitating communication between technical teams and stakeholders. Building strong relationships across departments is key, as it helps to streamline processes, address challenges proactively, and ensure that IT resources are used efficiently to support company objectives.

What is the difference between Manager It Business Operations vs Business Analyst?

AspectManager It Business OperationsBusiness Analyst
Required CredentialsBachelor's degree in IT, Business, or related field; often certifications like PMP or ITILBachelor's degree in Business, IT, or related field; certifications like CBAP or PMI-PBA are common
Work EnvironmentOversees IT operations, manages teams, and aligns IT services with business goalsAnalyzes business processes, gathers requirements, and recommends solutions to improve efficiency
Employer & Industry UsageUsed in organizations with significant IT infrastructure, including tech, finance, and healthcareCommon in consulting firms, corporate business units, and IT departments

The Manager It Business Operations focuses on managing IT services and aligning technology with business strategies, while the Business Analyst concentrates on analyzing business needs and recommending improvements. Both roles require strong communication skills and understanding of business processes, but their core responsibilities differ significantly.

What are the key skills and qualifications needed to thrive as a Manager IT Business Operations, and why are they important?

To thrive as a Manager IT Business Operations, you need expertise in IT management, business process optimization, and a relevant degree such as in computer science or business administration. Familiarity with IT service management tools (like ServiceNow), enterprise resource planning (ERP) systems, and certifications such as ITIL or PMP are highly valued. Strong leadership, strategic thinking, and effective communication are essential soft skills for managing teams and aligning IT initiatives with business goals. These capabilities ensure efficient operations, drive organizational growth, and enable seamless collaboration across departments.

What are Manager IT Business Operations?

A Manager of IT Business Operations oversees the daily activities and strategic planning of an organization's information technology (IT) department. They bridge the gap between IT and business, ensuring that technology initiatives align with organizational goals. Their responsibilities include managing budgets, streamlining processes, supervising staff, and implementing IT solutions to improve efficiency and productivity. They also work closely with other departments to identify technology needs and deliver effective IT services.
More about Manager It Business Operations jobs
What cities are hiring for Manager It Business Operations jobs? Cities with the most Manager It Business Operations job openings:
What job categories do people searching Manager It Business Operations jobs look for? The top searched job categories for Manager It Business Operations jobs are:
Manager It Business Operations jobs near you
Infographic showing various Manager It Business Operations job openings in the United States as of July 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $89,520 per year, or $43 per hour.
Manager, IT

Manager, IT

Hilltop Holdings

Dallas, TX • On-site

Full-time

Posted 2 days ago

Job description


Hilltop Holdings is looking for an IT Network Operations Center (NOC) Manager to lead, develop, and manage the organization's enterprise monitoring, incident response, and operational support functions. This role provides hands-on leadership and strategic oversight for a team responsible for maintaining the availability, performance, stability, and reliability of the organization's infrastructure, applications, and critical business services.
The IT NOC Manager plays a critical role in ensuring technology services are proactively monitored, operational risks are mitigated, and service disruptions are resolved quickly and effectively. This position drives operational excellence through continuous improvement, automation, process maturity, and a "Customer First" mindset while supporting business growth, resiliency, and regulatory compliance.
Responsibilities
  • Leads and manages the day-to-day operations of the Network Operations Center (NOC), ensuring effective monitoring and support of enterprise infrastructure and business-critical systems.
  • Develops, maintains, and optimizes operational processes, procedures, runbooks, and knowledge articles to improve service delivery and issue resolution.
  • Monitors infrastructure performance, application availability, network health, and operational capacity using enterprise monitoring and alerting tools.
  • Manages incident, problem, service request, and change management activities in accordance with ITIL standards and organizational policies.
  • Serves as the primary escalation point for major incidents, outages, and critical service disruptions.
  • Coordinates cross-functional technical teams during incident response efforts to ensure timely restoration of services.
  • Leads root cause analysis reviews and implements corrective actions to reduce recurring incidents and outages.
  • Develops and manages staffing schedules, on-call rotations, and operational coverage to support business and customer needs.
  • Establishes and tracks key operational metrics including availability, MTTR, SLA compliance, incident trends, and service performance.
  • Prepares and delivers operational dashboards, status reports, and executive-level updates regarding infrastructure health and service performance.
  • Partners with Infrastructure, Security, Engineering, Application Support, and Service Desk teams to improve service reliability and operational efficiency.
  • Evaluates and implements monitoring, automation, and alerting technologies to increase operational visibility and reduce manual effort.
  • Ensures disaster recovery, business continuity, and escalation procedures are documented, tested, and maintained.
  • Assesses risks, vulnerabilities, and operational gaps to ensure systems remain secure, highly available, and resilient.
  • Supports internal and external audit requests by providing operational documentation, evidence, and reporting.
  • Manages annual planning, budgets, team objectives, hiring, employee development, performance reviews, and succession planning.
  • Partners with vendors and technology providers regarding monitoring platforms, support contracts, and operational services.
  • Maintains a central source of operational information to facilitate rapid recovery from outages and minimize service disruptions.
  • Performs all other duties as assigned.

Qualifications
  • Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field preferred; equivalent experience will be considered.
  • 5+ years' experience in Information Technology management.
  • 7+ years of experience supporting enterprise infrastructure, IT operations, network operations, or production support environments.
  • Comprehensive understanding of network architecture, systems administration, cloud technologies, monitoring platforms, and client/server technologies.
  • Experience leading enterprise incident management, problem management, and major outage response activities.
  • Experience with Service Management platforms such as ServiceNow or equivalent.
  • Strong understanding of ITIL processes and operational best practices; ITIL certification preferred.
  • Experience with infrastructure monitoring and observability platforms such as SolarWinds, LogicMonitor, ControlUp, Splunk, ThousandEyes, or similar solutions.
  • Experience with cloud platforms including Microsoft Azure and/or Amazon Web Services (AWS).
  • Strong problem-solving and communication skills required.
  • Excellent analytical skills and attention to detail with the ability to analyze operational processes, systems, and performance trends.
  • Excellent written, verbal, and interpersonal communication skills.
  • Strong PC skills, including Microsoft Office applications and the ability to learn and utilize new systems and technologies continuously.
  • Strong time management, organizational, leadership, and critical-thinking skills.
  • HDI, Microsoft, Cisco, or other industry certifications preferred.

Must be eligible to work in the U.S. without sponsorship now or in the future.
The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.
About Us
Founded in 1998 and headquartered in Dallas, Texas, Hilltop Holdings offers a diverse range of financial services through its three primary subsidiaries, PlainsCapital Bank, PrimeLending, and HilltopSecurities. PlainsCapital Bank is a leading commercial bank with locations throughout Texas. PrimeLending is a national mortgage provider focused on purchase mortgage originations. HilltopSecurities provides financial advisory, clearing, retail brokerage, and other investment banking services. Hilltop Holdings seeks to build the premier Texas-based diversified financial services holding company through acquisitions and organic growth. To learn more, please visit www.hilltop.com.
About the Team
The Information Technology department at Hilltop Holdings is a forward-thinking team dedicated to delivering innovative technological solutions that drive success in the financial services industry. Our department leverages cutting-edge technologies to enhance operational efficiency, customer experiences, and ensure the security and integrity of our systems and data. We are committed to staying at the forefront of technological advancements, constantly exploring new opportunities in emerging trends. Our team fosters a collaborative and respectful work environment. We empower our talented professionals to develop creative solutions and drive digital transformation across the organization. With a strong focus on agility and adaptability, our department is instrumental in enabling Hilltop to stay ahead of the curve in an ever-evolving digital landscape.

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