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Manager Grief Jobs (NOW HIRING)

Coordinate care with the IDG/T to ensure all aspects of patient care are addressed. * Assist families in understanding and managing grief and loss. * Help families access community resources and ...

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Manager Grief information

What are some common challenges faced by a Manager Grief, and how can they be effectively addressed in the workplace?

Managers specializing in grief support often encounter the emotional challenge of supporting clients or employees through loss while maintaining professional boundaries. Navigating sensitive conversations, preventing burnout, and fostering a supportive environment for both staff and clients are key aspects of the role. Building a strong support network among team members and participating in regular supervision or debriefing sessions can help address these challenges. Additionally, ongoing training in grief counseling and self-care practices are vital for long-term success in this field.

What does a Manager Grief do?

A Manager Grief, often known as a grief manager or bereavement manager, is a professional who supports individuals and families dealing with loss, such as the death of a loved one. They coordinate grief support services, lead counseling sessions or support groups, and may oversee staff in organizations like hospitals, hospices, or funeral homes. Their role also includes organizing memorial events, providing resources for emotional support, and ensuring that clients receive compassionate care during difficult times. They often collaborate with other mental health professionals to help clients process their grief in a healthy manner.

What are the key skills and qualifications needed to thrive as a Manager Grief, and why are they important?

To thrive as a Grief Manager, you typically need a background in counseling, psychology, or social work, often supported by relevant degrees and state licensure. Familiarity with case management software, crisis intervention protocols, and grief support tools is important for effective client management. Exceptional empathy, strong communication, and resilience are vital soft skills for building trust and supporting individuals through loss. These skills and qualities enable Grief Managers to provide compassionate, effective support and guidance to clients during challenging times.

What is the difference between Manager Grief vs Customer Service Manager?

AspectManager GriefCustomer Service Manager
Primary RoleHandles employee grief, emotional support, and workplace well-being related to loss or traumaOversees customer service teams, manages customer satisfaction, and resolves client issues
Required CredentialsOften requires counseling, HR, or psychology backgroundTypically requires management experience, communication skills, and customer service training
Work EnvironmentHR departments, employee support programs, mental health initiativesCall centers, retail, corporate offices, hospitality
Industry UsageHealthcare, corporate, nonprofit sectorsRetail, hospitality, telecommunications, finance

While Manager Grief focuses on supporting employees through emotional challenges and workplace trauma, a Customer Service Manager concentrates on managing customer interactions and satisfaction. Both roles require strong communication skills but serve different organizational needs and environments.

More about Manager Grief jobs
What cities are hiring for Manager Grief jobs? Cities with the most Manager Grief job openings:
What are the most commonly searched types of Grief jobs? The most popular types of Grief jobs are:
What states have the most Manager Grief jobs? States with the most job openings for Manager Grief jobs include:
Infographic showing various Manager Grief job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Director Grief & Support Services

TriHealth, Inc.

Blue Ash, OH • On-site

Full-time

Posted 11 days ago


TriHealth rating

7.4

Company rating: 7.4 out of 10

Based on 175 frontline employees who took The Breakroom Quiz

266th of 887 rated healthcare providers


Job description

Job Overview: This role is responsible for the performance of Fernside Center for Grieving Children, Goldstein Family Grief Center, Chaplains, Social Workers, and Volunteers. Ensures achievement of strategic plan and pillar/scorecard goals. Plays a key leadership role in fundraising to sustain grief programs.

Reports to HOC Navigators President & CEO. Serves as a member of the HOC Navigators senior leadership and management teams; serves as senior staff on the Fernside Board of Trustees and attends HOC Navigators Board of Trustee meetings. Job Requirements: Master's Degree In Healthcare Administration or business, nursing, counseling, therapy, social work, chaplaincy, or other service-related field.

(Required) 7 - 10 years Progressive management experience required. Healthcare leadership background strongly preferred. (Required) Excellent relational skills; outstanding verbal and written communication skills.

Facilitates a high-performing team; drives results. TriHealth Way of Leading and Serving competencies. Participates in local, regional, and national hospice & palliative care and grief organizations.

Required Job Responsibilities: Grief Programs- Provides leadership to Fernside Center for Grieving Children and Goldstein Family Grief Programs; Drives innovative programming, operational and service excellence, and high engagement of team members and volunteers; Ensures strong brand awareness; Increases community awareness of grief programs and expands number of grieving people served; Facilitates fundraising to sustain programs; Serves as senior staff to Fernside Board. Social Workers and Chaplains- Provides leadership to social work and chaplain disciplines for hospice and palliative care programs; Ensures professional excellence, exceptional patient care outcomes and patient/family satisfaction. Leverages the therapeutic communication and counseling skills of these disciplines to foster a supportive, collaborative, and compassionate HOC Navigators work environment.

Volunteers - Provides leadership to hospice and palliative care volunteer services, and integrative services including music, art, massage, and pet therapy. Ensures innovative programming and engagement of volunteers and integrative therapies to enhance the patient and family experience. Integrative Services - Provides leadership to hospice and palliative care volunteer services, and integrative services including music, art, massage, and pet therapy.

Ensures innovative programming and engagement of volunteers and integrative therapies to enhance the patient and family experience. Other Related Information: Direct Report FTEs = 3-9 Indirect Report FTEs = 60-99 Working Conditions: Bending - Rarely Climbing - Rarely Concentrating - Frequently Continuous Learning - Consistently Hearing: Conversation - Frequently Hearing: Other Sounds - Occasionally Interpersonal Communication - Consistently Kneeling - Rarely Lifting <10 Lbs. - Occasionally Pulling - Rarely Pushing - Rarely Reaching - Occasionally Reading - Consistently Sitting - Frequently Standing - Frequently Talking - Consistently Thinking/Reasoning - Consistently Use of Hands - Frequently Color Vision - Frequently Visual Acuity: Far - Consistently Visual Acuity: Near - Consistently Walking - Occasionally Leadership Performance Standards TriHealth leaders create a culture of engagement, safety & reliability and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics and ALWAYS Behaviors to drive strategic pillar results: Achievement of Annual Pillar Goals: 1) Safety/Quality, 2) Service, 3) Growth, 4) Culture/People, 5) Finance Leadership Competencies: TriHealth Way of Leading TriHealth Way of Serving Transformation Change Drive for Results Build Organizational Talent Leadership Tactics: Conduct department huddles.

Generally, clinical departments hold daily huddles, non-clinical hold weekly huddles. Regularly Round on Team Members, using questions from the rounding log. - 25 or fewer team members = monthly - 26-50 team members = every other month - 51+ (and optional team members) = quarterly Lead monthly team meetings using meeting agenda template; review stoplight report; cascade key leadership messages.

Model, coach and validate team members use of TriHealth Way behaviors (AIDET + Promise, Always Behaviors and Always HEARD). Recognize team members for safety wins, positive performance and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving and Delivering Care. Apply Apply (Existing Employee).


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About TriHealth

Sourced by ZipRecruiter

TriHealth provides unique opportunities from across disciplines in many different aspects including patient care, care coordination, education and management. We are unique because we know that team members who focus on our mission and values provide excellent patient care.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

Year founded

1995