Community Grief Counseling Program Manager What we offer: * Generous paid time off package (4 weeks of vacation time, 2 weeks of sick time, 3 personal days, and 8 paid holidays) * Medical, Dental ...
Community Grief Counseling Program Manager What we offer: * Generous paid time off package (4 weeks of vacation time, 2 weeks of sick time, 3 personal days, and 8 paid holidays) * Medical, Dental ...
Community Grief Counseling Program Manager What we offer: * Generous paid time off package (4 weeks of vacation time, 2 weeks of sick time, 3 personal days, and 8 paid holidays) * Medical, Dental ...
Community Grief Counseling Program Manager What we offer: * Generous paid time off package (4 weeks of vacation time, 2 weeks of sick time, 3 personal days, and 8 paid holidays) * Medical, Dental ...
Grief Team Coordinator
Nashville, TN ยท On-site
If you're passionate about grief support, emotional wellness, and bringing comfort when it's needed ... Collaborates with Director and Family and Children's Program Manager to prepare the monthly event ...
Grief Team Coordinator
Nashville, TN ยท On-site
If you're passionate about grief support, emotional wellness, and bringing comfort when it's needed ... Collaborates with Director and Family and Children's Program Manager to prepare the monthly event ...
Grief Team Coordinator
Nashville, TN ยท On-site
If you're passionate about grief support, emotional wellness, and bringing comfort when it's needed ... Collaborates with Director and Family and Children's Program Manager to prepare the monthly event ...
Grief Team Coordinator
Nashville, TN ยท On-site
If you're passionate about grief support, emotional wellness, and bringing comfort when it's needed ... Collaborates with Director and Family and Children's Program Manager to prepare the monthly event ...
Grief Team Coordinator
Nashville, TN ยท On-site
If you're passionate about grief support, emotional wellness, and bringing comfort when it's needed ... Collaborates with Director and Family and Children's Program Manager to prepare the monthly event ...
Grief Team Coordinator
Nashville, TN ยท On-site
If you're passionate about grief support, emotional wellness, and bringing comfort when it's needed ... Collaborates with Director and Family and Children's Program Manager to prepare the monthly event ...
A Grief Services Clinical Facilitator facilitates various key components and processes of the WSC ... Manage client appointments, missed visits, and coordinate consents. Provide enhanced telephonic ...
A Grief Services Clinical Facilitator facilitates various key components and processes of the WSC ... Manage client appointments, missed visits, and coordinate consents. Provide enhanced telephonic ...
Grief Services Clinical Facilitator
Buffalo, NY ยท On-site
$29 - $33.50/hr
A Grief Services Clinical Facilitator facilitates various key components and processes of the WSC ... Manage client appointments, missed visits, and coordinate consents. Provide enhanced telephonic ...
Quick apply
Grief Services Clinical Facilitator
Buffalo, NY ยท On-site
$29 - $33.50/hr
A Grief Services Clinical Facilitator facilitates various key components and processes of the WSC ... Manage client appointments, missed visits, and coordinate consents. Provide enhanced telephonic ...
Children Grief Counselor
West Palm Beach, FL ยท On-site
Provides on-going case management, re-assessment and care plan updates for individual children, adults, and families. * Provides individual, group, and family grief counseling to children, teens, and ...
Children Grief Counselor
West Palm Beach, FL ยท On-site
Provides on-going case management, re-assessment and care plan updates for individual children, adults, and families. * Provides individual, group, and family grief counseling to children, teens, and ...
A Grief Services Clinical Facilitator facilitates various key components and processes of the WSC ... Manage client appointments, missed visits, and coordinate consents. Provide enhanced telephonic ...
A Grief Services Clinical Facilitator facilitates various key components and processes of the WSC ... Manage client appointments, missed visits, and coordinate consents. Provide enhanced telephonic ...
Grief Counselor - Montrose location
Montrose, CO ยท On-site
$34.35 - $39/hr
Grief Counselor Mon-Fri 8am-5pm Grief is one of the most naturally painful experiences we have as ... Time management. WORKING CONDITIONS : * Subject to both environmental conditions - activities occur ...
Quick apply
Grief Counselor - Montrose location
Montrose, CO ยท On-site
$34.35 - $39/hr
Grief Counselor Mon-Fri 8am-5pm Grief is one of the most naturally painful experiences we have as ... Time management. WORKING CONDITIONS : * Subject to both environmental conditions - activities occur ...
This role blends project management, small group facilitation, and a curiosity and openness to the multi-dimensional experience of loss and grief. The resultant Grief Resource Guide and other ...
This role blends project management, small group facilitation, and a curiosity and openness to the multi-dimensional experience of loss and grief. The resultant Grief Resource Guide and other ...
Grief Counselor - Montrose location
Montrose, CO ยท On-site
$34.35 - $39/hr
Grief Counselor Mon-Fri 8am-5pm Grief is one of the most naturally painful experiences we have as ... Time management. WORKING CONDITIONS : * Subject to both environmental conditions - activities occur ...
Quick apply
Grief Counselor - Montrose location
Montrose, CO ยท On-site
$34.35 - $39/hr
Grief Counselor Mon-Fri 8am-5pm Grief is one of the most naturally painful experiences we have as ... Time management. WORKING CONDITIONS : * Subject to both environmental conditions - activities occur ...
Clinical Manager for Spiritual & Grief Care
Burnet, TX ยท On-site
$81K - $104K/yr
CLINICAL MANAGER OF SPIRITUAL & GRIEF CARE Location: Burnet Campus, 3333 Burnet Ave., Cincinnati OH 45229 Status: Full-time, 40 hours per week. Benefits: Begin immediately. Pay starts at $82,000 and ...
Clinical Manager for Spiritual & Grief Care
Burnet, TX ยท On-site
$81K - $104K/yr
CLINICAL MANAGER OF SPIRITUAL & GRIEF CARE Location: Burnet Campus, 3333 Burnet Ave., Cincinnati OH 45229 Status: Full-time, 40 hours per week. Benefits: Begin immediately. Pay starts at $82,000 and ...
* Provides grief support to children, adults and families which includes assessment, development of ... Works and communicates with Program Manager, volunteers, clients, intern, donors, outside referral ...
* Provides grief support to children, adults and families which includes assessment, development of ... Works and communicates with Program Manager, volunteers, clients, intern, donors, outside referral ...
Summer Camp Activity Director - Children's Grief Camp
Larkspur, CA ยท On-site
$700 - $900/day
... management of staff will be done be another role) * Help orient and support volunteers around ... Camp orientation and grief-informed care training Required Qualifications: * Experience working ...
Summer Camp Activity Director - Children's Grief Camp
Larkspur, CA ยท On-site
$700 - $900/day
... management of staff will be done be another role) * Help orient and support volunteers around ... Camp orientation and grief-informed care training Required Qualifications: * Experience working ...
Counselor/Social Worker - Grief Services
Albuquerque, NM ยท On-site
$4K - $5K/mo
The OMI Grief Services Program focuses on providing counseling, information, referrals, advocacy ... Experience with solution focused and case management Additional Requirements Campus Health Sciences ...
Counselor/Social Worker - Grief Services
Albuquerque, NM ยท On-site
$4K - $5K/mo
The OMI Grief Services Program focuses on providing counseling, information, referrals, advocacy ... Experience with solution focused and case management Additional Requirements Campus Health Sciences ...
Medical Social Worker / MSW (Hospice)
Murrieta, CA ยท Hybrid
$38 - $43/hr
Offer individual, family, and group counseling to help patients and caregivers manage grief, fear, and anxiety. * Assist families in coping with the challenges of caregiving and navigating the ...
Medical Social Worker / MSW (Hospice)
Murrieta, CA ยท Hybrid
$38 - $43/hr
Offer individual, family, and group counseling to help patients and caregivers manage grief, fear, and anxiety. * Assist families in coping with the challenges of caregiving and navigating the ...
Experienced in psychotherapy for managing grief, post-traumatic stress disorder, anxiety disorders and adjustment to diagnosis of chronic medical disorders. * Candidate should have a general ...
Experienced in psychotherapy for managing grief, post-traumatic stress disorder, anxiety disorders and adjustment to diagnosis of chronic medical disorders. * Candidate should have a general ...
Experienced in psychotherapy for managing grief, post-traumatic stress disorder, anxiety disorders and adjustment to diagnosis of chronic medical disorders. * Candidate should have a general ...
Experienced in psychotherapy for managing grief, post-traumatic stress disorder, anxiety disorders and adjustment to diagnosis of chronic medical disorders. * Candidate should have a general ...
Master Social Worker / MSW
Portland, OR ยท Hybrid
Offer individual, family, and group counseling to help patients and caregivers manage grief, fear, and anxiety. * Assist families in coping with the challenges of caregiving and navigating the ...
Master Social Worker / MSW
Portland, OR ยท Hybrid
Offer individual, family, and group counseling to help patients and caregivers manage grief, fear, and anxiety. * Assist families in coping with the challenges of caregiving and navigating the ...
Manager Grief information
What are some common challenges faced by a Manager Grief, and how can they be effectively addressed in the workplace?
What does a Manager Grief do?
What are the key skills and qualifications needed to thrive as a Grief Manager, and why are they important?
What is the difference between Manager Grief vs Customer Service Manager?
| Aspect | Manager Grief | Customer Service Manager |
|---|---|---|
| Primary Role | Handles employee grief, emotional support, and workplace well-being related to loss or trauma | Oversees customer service teams, manages customer satisfaction, and resolves client issues |
| Required Credentials | Often requires counseling, HR, or psychology background | Typically requires management experience, communication skills, and customer service training |
| Work Environment | HR departments, employee support programs, mental health initiatives | Call centers, retail, corporate offices, hospitality |
| Industry Usage | Healthcare, corporate, nonprofit sectors | Retail, hospitality, telecommunications, finance |
While Manager Grief focuses on supporting employees through emotional challenges and workplace trauma, a Customer Service Manager concentrates on managing customer interactions and satisfaction. Both roles require strong communication skills but serve different organizational needs and environments.
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 21 days ago
Job description
What we offer:
- Generous paid time off package (4 weeks of vacation time, 2 weeks of sick time, 3 personal days, and 8 paid holidays)
- Medical, Dental, and Vision - paid 100% for employee only; competitive plan cost for dependents
- Health Savings Account (HSA) with matching employer contributions of up to $100 per month
- Company paid Long-Term Disability, Life and Accidental/Dismemberment, and Employee Assistance Programs
- Additional Life and Accident and Critical Illness, FSA/Dependent Care, Short-Term Disability, and other voluntary benefits are available
- 403(B) Retirement Savings Plan with company match up to 5%
- Mileage reimbursement
- Flexible Work Schedules
- Competitive Pay
- End of year gift
- Tuition Assistance
Job Summary: Responsible for developing, implementing, and supervising the Bereavement Program and Children's Grief Program and for the delivery of related services, to include patients and families both at Hospice and in the community at large. This position is responsible for the training and supervision of Bereavement Program and Children's Grief Program volunteers, interns and employees.
Job Status: Full Time/ Exempt
Job Relationships:
Reports To: CEO
Supervises: Bereavement Program and Children's Grief Program Counselors, Program Assistant, Interns, and Volunteers.
Qualifications:
- LPC or LPC-S Preferred
- Master's Degree in Counseling preferred
- Demonstrated clinical experience in the areas of grief and loss, trauma, child and adolescent death and dying issues, individual, family and group therapy.
- Leadership skills and experience including professionalism, emotional intelligence, organization, and coaching/development.
- Demonstrated skill in administrative performance including expertise with both written and oral communication, supervision of volunteers and/or staff, documentation and evaluation requirements, and program management.
- Suitable personal appearance, behavior, attitude, integrity, and excellent interpersonal communication and relationship skills.
- Acts as team player by being flexible, self-motivated, dependable, and dealing well with others.
- Able to problem solve, make decisions, set priorities, and keep accurate and orderly records.
- Demonstrated computer and technology skills and knowledge required.
Duties and Responsibilities
A. Administrative
- Develops and oversees the Bereavement Program and Children's Grief Program of Hope Hospice, including policies & procedures as needed.
- Coordinates and evaluates Bereavement Program and Children's Grief program follow-up, and performance improvement plans.
- Ensures compliance with CHAP standards and regulatory and legal requirements.
- Completes and provides regular reporting and metrics on program performance and compliance to CEO and Executive Leadership or Board of Directors as required.
- Collaborates with Development Department to develop and submit Grant applications and other opportunities for fundraising for Grief and Bereavement programs.
B. Education/Community Liaison
- Serves as an educator and public relations person to those in the community requesting bereavement and children's grief program services and information, regardless of whether they received hospice services.
- Serves as a liaison between Hospice and other agencies dealing with bereavement/children's grief or related areas, offering expertise to community members and organizations impacted by loss.
- Works to develop the agency as a recognized resource for community education and services for bereavement/children's grief services.
4. Works with Development Department r to inform the community about bereavement/children's grief programs and events.
C. Direct Services
- Oversees assignments of Bereavement and Children's Grief Program volunteers and provides supervision, in conjunction with the Director of Mission Support Services
- Oversees and provides support for the adult and children's grief program support groups, memorial services, activities, and camps as needed.
- Provides direct services to adults, children, and families by: intake sessions, support groups, counseling, maintaining telephone contact, and/or making referrals to appropriate private therapists and/or agencies.
- Coordinates orientation and training for Bereavement Program and Children's Grief Program staff, volunteers, and interns.
- Provides Bereavement/Grief department information for new employee orientation and patient companion volunteer training.
- Oversees and supports any special events for the Bereavement Program and Children's Grief Program
- Assists with coordination and oversight of Camp HavenHeart.
- Directs recruitment, screening, and training of volunteers for the Bereavement Program and Children's Grief Program (including Camp HavenHeart).
- Assists Volunteer Program Manager with recruitment, screening, and training of other Hope Hospice volunteer roles.
D. Supervision/Evaluation
- Monitor and evaluate performance of Bereavement Program and Children's Grief Program staff, volunteers, and interns, including an annual performance review.
- Recruits and supervises student interns & LPC Interns as needed for program growth.
- Develop educational programs based on assessed needs of the clients, community, and volunteers.
- Assure volunteers' compliance with agency policies and procedures.
- Assists with maintenance of personnel records for each volunteer detailing activities performed, orientation and training, competency assessments, TB and Hep B records, and annual performance review.
- Assess the effectiveness of the program in services provided, events and activities in support of client and community needs, capacity to meet counseling needs, staff performance, recruiting and retaining volunteers.
E. General
- Support philosophy and objectives of Hope Hospice.
- Promote a team approach through cooperation, mutual respect, flexibility, and dependability.
- Participate in appropriate meetings and activities.
- Exhibit good judgment based on sound reasoning.
- Seek personal growth and contribute to an atmosphere of excellence, respect, and caring.
- Read materials and attend in-services, seminars or conventions as needed for professional growth.
- Maintain professional competency and licensure (as applicable) in area of expertise.
- Stay current with accreditation and governmental regulations affecting area of expertise.
- Work well both independently and in a team environment.
- Document effectively and timely for optimal communication, reimbursement, and accreditation purposes.
Working Conditions: Normal office environment; moderate amount of standing, walking, stooping, sitting; minimum amount of lifting required. Driving to community service educational programs, which may include climbing stairs and variable circumstances.
Please note this job description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job. Duties, responsibilities, and activities may change at any time with or without notice.
Hope Hospice is an equal opportunity employer regardless of gender, pregnancy, sexual orientation, age, race, national origin, religion, color, veteran status, disability, genetic information, or any other category protected by federal, state, or local laws.