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Manager Grief Jobs (NOW HIRING)

If you're passionate about grief support, emotional wellness, and bringing comfort when it's needed ... Collaborates with Director and Family and Children's Program Manager to prepare the monthly event ...

If you're passionate about grief support, emotional wellness, and bringing comfort when it's needed ... Collaborates with Director and Family and Children's Program Manager to prepare the monthly event ...

If you're passionate about grief support, emotional wellness, and bringing comfort when it's needed ... Collaborates with Director and Family and Children's Program Manager to prepare the monthly event ...

Grief Counselor Mon-Fri 8am-5pm Grief is one of the most naturally painful experiences we have as ... Time management. WORKING CONDITIONS : * Subject to both environmental conditions - activities occur ...

Grief Counselor Mon-Fri 8am-5pm Grief is one of the most naturally painful experiences we have as ... Time management. WORKING CONDITIONS : * Subject to both environmental conditions - activities occur ...

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Manager Grief information

What are some common challenges faced by a Manager Grief, and how can they be effectively addressed in the workplace?

Managers specializing in grief support often encounter the emotional challenge of supporting clients or employees through loss while maintaining professional boundaries. Navigating sensitive conversations, preventing burnout, and fostering a supportive environment for both staff and clients are key aspects of the role. Building a strong support network among team members and participating in regular supervision or debriefing sessions can help address these challenges. Additionally, ongoing training in grief counseling and self-care practices are vital for long-term success in this field.

What does a Manager Grief do?

A Manager Grief, often known as a grief manager or bereavement manager, is a professional who supports individuals and families dealing with loss, such as the death of a loved one. They coordinate grief support services, lead counseling sessions or support groups, and may oversee staff in organizations like hospitals, hospices, or funeral homes. Their role also includes organizing memorial events, providing resources for emotional support, and ensuring that clients receive compassionate care during difficult times. They often collaborate with other mental health professionals to help clients process their grief in a healthy manner.

What are the key skills and qualifications needed to thrive as a Grief Manager, and why are they important?

To thrive as a Grief Manager, you typically need a background in counseling, psychology, or social work, often supported by relevant degrees and state licensure. Familiarity with case management software, crisis intervention protocols, and grief support tools is important for effective client management. Exceptional empathy, strong communication, and resilience are vital soft skills for building trust and supporting individuals through loss. These skills and qualities enable Grief Managers to provide compassionate, effective support and guidance to clients during challenging times.

What is the difference between Manager Grief vs Customer Service Manager?

AspectManager GriefCustomer Service Manager
Primary RoleHandles employee grief, emotional support, and workplace well-being related to loss or traumaOversees customer service teams, manages customer satisfaction, and resolves client issues
Required CredentialsOften requires counseling, HR, or psychology backgroundTypically requires management experience, communication skills, and customer service training
Work EnvironmentHR departments, employee support programs, mental health initiativesCall centers, retail, corporate offices, hospitality
Industry UsageHealthcare, corporate, nonprofit sectorsRetail, hospitality, telecommunications, finance

While Manager Grief focuses on supporting employees through emotional challenges and workplace trauma, a Customer Service Manager concentrates on managing customer interactions and satisfaction. Both roles require strong communication skills but serve different organizational needs and environments.

More about Manager Grief jobs
What cities are hiring for Manager Grief jobs? Cities with the most Manager Grief job openings:
What are the most commonly searched types of Grief jobs? The most popular types of Grief jobs are:
What states have the most Manager Grief jobs? States with the most job openings for Manager Grief jobs include:
Community Grief Counseling Program Manager

Community Grief Counseling Program Manager

Hope Hospice

New Braunfels, TX โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago


Job description

Community Grief Counseling Program Manager
What we offer:
  • Generous paid time off package (4 weeks of vacation time, 2 weeks of sick time, 3 personal days, and 8 paid holidays)
  • Medical, Dental, and Vision - paid 100% for employee only; competitive plan cost for dependents
  • Health Savings Account (HSA) with matching employer contributions of up to $100 per month
  • Company paid Long-Term Disability, Life and Accidental/Dismemberment, and Employee Assistance Programs
  • Additional Life and Accident and Critical Illness, FSA/Dependent Care, Short-Term Disability, and other voluntary benefits are available
  • 403(B) Retirement Savings Plan with company match up to 5%
  • Mileage reimbursement
  • Flexible Work Schedules
  • Competitive Pay
  • End of year gift
  • Tuition Assistance

Job Summary: Responsible for developing, implementing, and supervising the Bereavement Program and Children's Grief Program and for the delivery of related services, to include patients and families both at Hospice and in the community at large. This position is responsible for the training and supervision of Bereavement Program and Children's Grief Program volunteers, interns and employees.
Job Status: Full Time/ Exempt
Job Relationships:
Reports To: CEO
Supervises: Bereavement Program and Children's Grief Program Counselors, Program Assistant, Interns, and Volunteers.
Qualifications:
  1. LPC or LPC-S Preferred
  2. Master's Degree in Counseling preferred
  3. Demonstrated clinical experience in the areas of grief and loss, trauma, child and adolescent death and dying issues, individual, family and group therapy.
  4. Leadership skills and experience including professionalism, emotional intelligence, organization, and coaching/development.
  5. Demonstrated skill in administrative performance including expertise with both written and oral communication, supervision of volunteers and/or staff, documentation and evaluation requirements, and program management.
  6. Suitable personal appearance, behavior, attitude, integrity, and excellent interpersonal communication and relationship skills.
  7. Acts as team player by being flexible, self-motivated, dependable, and dealing well with others.
  8. Able to problem solve, make decisions, set priorities, and keep accurate and orderly records.
  9. Demonstrated computer and technology skills and knowledge required.

Duties and Responsibilities
A. Administrative
  1. Develops and oversees the Bereavement Program and Children's Grief Program of Hope Hospice, including policies & procedures as needed.
  2. Coordinates and evaluates Bereavement Program and Children's Grief program follow-up, and performance improvement plans.
  3. Ensures compliance with CHAP standards and regulatory and legal requirements.
  4. Completes and provides regular reporting and metrics on program performance and compliance to CEO and Executive Leadership or Board of Directors as required.
  5. Collaborates with Development Department to develop and submit Grant applications and other opportunities for fundraising for Grief and Bereavement programs.

B. Education/Community Liaison
  1. Serves as an educator and public relations person to those in the community requesting bereavement and children's grief program services and information, regardless of whether they received hospice services.
  2. Serves as a liaison between Hospice and other agencies dealing with bereavement/children's grief or related areas, offering expertise to community members and organizations impacted by loss.
  3. Works to develop the agency as a recognized resource for community education and services for bereavement/children's grief services.

4. Works with Development Department r to inform the community about bereavement/children's grief programs and events.
C. Direct Services
  1. Oversees assignments of Bereavement and Children's Grief Program volunteers and provides supervision, in conjunction with the Director of Mission Support Services
  2. Oversees and provides support for the adult and children's grief program support groups, memorial services, activities, and camps as needed.
  3. Provides direct services to adults, children, and families by: intake sessions, support groups, counseling, maintaining telephone contact, and/or making referrals to appropriate private therapists and/or agencies.
  4. Coordinates orientation and training for Bereavement Program and Children's Grief Program staff, volunteers, and interns.
  5. Provides Bereavement/Grief department information for new employee orientation and patient companion volunteer training.
  6. Oversees and supports any special events for the Bereavement Program and Children's Grief Program
  7. Assists with coordination and oversight of Camp HavenHeart.
  8. Directs recruitment, screening, and training of volunteers for the Bereavement Program and Children's Grief Program (including Camp HavenHeart).
  9. Assists Volunteer Program Manager with recruitment, screening, and training of other Hope Hospice volunteer roles.

D. Supervision/Evaluation
  1. Monitor and evaluate performance of Bereavement Program and Children's Grief Program staff, volunteers, and interns, including an annual performance review.
  2. Recruits and supervises student interns & LPC Interns as needed for program growth.
  3. Develop educational programs based on assessed needs of the clients, community, and volunteers.
  4. Assure volunteers' compliance with agency policies and procedures.
  5. Assists with maintenance of personnel records for each volunteer detailing activities performed, orientation and training, competency assessments, TB and Hep B records, and annual performance review.
  6. Assess the effectiveness of the program in services provided, events and activities in support of client and community needs, capacity to meet counseling needs, staff performance, recruiting and retaining volunteers.

E. General
  1. Support philosophy and objectives of Hope Hospice.
  2. Promote a team approach through cooperation, mutual respect, flexibility, and dependability.
  3. Participate in appropriate meetings and activities.
  4. Exhibit good judgment based on sound reasoning.
  5. Seek personal growth and contribute to an atmosphere of excellence, respect, and caring.
  6. Read materials and attend in-services, seminars or conventions as needed for professional growth.
  7. Maintain professional competency and licensure (as applicable) in area of expertise.
  8. Stay current with accreditation and governmental regulations affecting area of expertise.
  9. Work well both independently and in a team environment.
  10. Document effectively and timely for optimal communication, reimbursement, and accreditation purposes.

Working Conditions: Normal office environment; moderate amount of standing, walking, stooping, sitting; minimum amount of lifting required. Driving to community service educational programs, which may include climbing stairs and variable circumstances.
Please note this job description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job. Duties, responsibilities, and activities may change at any time with or without notice.
Hope Hospice is an equal opportunity employer regardless of gender, pregnancy, sexual orientation, age, race, national origin, religion, color, veteran status, disability, genetic information, or any other category protected by federal, state, or local laws.