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Manager Five9 Platform Administrator Jobs (NOW HIRING)

Fortive

Platform Administrator

Greenville, SC

$16.25 - $22.50/hr

Platform Administrator Position Summary The Platform Administrator serves as a trusted advisor and ... Modify and manage user access, permissions, and administrative settings. * Implement customer ...

Five9

Associate Solution Consultant

OR · On-site +1

... managers to C-level executives) on the best ways to build and deploy applications on the company ... the Five9 platform. * Understand business requirements and communicate the value of solving ...

Apex Systems

Platform Administrator

Omaha, NE · On-site

Job#: 3047393 Platform Administrator Location: Omaha, Nebraska (Onsite) Role Overview We are ... Manage platform environments, tenant configurations, capacity planning, optimization, and ...

kgs

SaaS Platform Administrator

Washington, DC · On-site

Manage SaaS platform configurations, including security settings, feature enablement, integration ... Administer and maintain SaaS platform security configurations aligned with FISMA, NIST SP 800-53 ...

Five9

Associate Solution Consultant

San Ramon, CA · On-site +1

$112K/yr

... managers to C-level executives) on the best ways to build and deploy applications on the company ... the Five9 platform. * Understand business requirements and communicate the value of solving ...

Five9

Associate Solution Consultant

$48K - $112K/yr

... managers to C-level executives) on the best ways to build and deploy applications on the company ... the Five9 platform. * Understand business requirements and communicate the value of solving ...

kgs

ITSM Platform Administrator

Washington, DC · Hybrid

Build and maintain operational and management reports/dashboards (e.g., ServiceNow Performance ... Administer and govern emerging automation and AI-assisted platform features (e.g., agentic ...

Koniag, Inc.

SaaS Platform Administrator

Washington, DC · On-site

$110K - $120K/yr

Manage SaaS platform configurations, including security settings, feature enablement, integration ... Administer and maintain SaaS platform security configurations aligned with FISMA, NIST SP 800-53 ...

kgs

SaaS Platform Administrator

Washington, DC · On-site

Manage SaaS platform configurations, including security settings, feature enablement, integration ... Administer and maintain SaaS platform security configurations aligned with FISMA, NIST SP 800-53 ...

Koniag, Inc.

ITSM Platform Administrator

Washington, DC · On-site

$130K - $160K/yr

Build and maintain operational and management reports/dashboards (e.g., ServiceNow Performance ... Administer and govern emerging automation and AI-assisted platform features (e.g., agentic ...

Koniag Services, Inc.

$110 - $150/hr

Build and maintain operational and management reports/dashboards (e.g., ServiceNow Performance ... Administer and govern emerging automation and AI‑assisted platform features (e.g., agentic ...

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Manager Five9 Platform Administrator information

What is the difference between Manager Five9 Platform Administrator vs Customer Support Manager?

AspectManager Five9 Platform AdministratorCustomer Support Manager
Primary RoleManages and maintains the Five9 contact center platform, ensuring system performance and integration.Oversees customer support teams, manages service quality, and improves customer satisfaction.
Required SkillsTechnical knowledge of Five9, scripting, system configuration, troubleshooting.Leadership, communication, customer service expertise.
CertificationsFive9 certifications, IT or technical certifications often preferred.Customer service or management certifications beneficial.
Work EnvironmentIT/technical teams, contact center operations.Customer support teams, client-facing roles.

The Manager Five9 Platform Administrator focuses on technical management of the Five9 system, while the Customer Support Manager oversees support teams and customer satisfaction. Both roles require communication skills but differ in technical versus customer service focus.

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Infographic showing various Manager Five9 Platform Administrator job openings in the United States as of August 2026, with employment types broken down into 74% Full Time, and 26% Contract. Highlights an 79% In-person, 5% Hybrid, and 16% Remote job distribution.

Platform Administrator

Industrial Electric Manufacturing

OR • On-site, Remote

$52K - $85K/yr

Full-time

Medical

Re-posted 6 days ago

Job description

Location: US Remote

Reports To: Platform Executive

Salary Range: $52,000-$85,000

Position Summary:

The Platform Administrator manages an assigned portfolio of E&D projects throughout the project life cycle. This role provides operational support by ensuring accurate project documentation, invoicing readiness, data integrity, and compliance with established Standard Operating Procedures (SOPs). The Platform Administrator partners with the Platform Managers, and Field Service Site Operations Representatives (SORs) to support successful project execution. The Platform Administrators will report to the Platform Executives.

Key Responsibilities:

  • Manage an assigned portfolio of Field Service projects from manufacturing completion through invoicing and financial closeout.
  • Maintain project documentation, customer orders, and project records to ensure accuracy, compliance, and timely execution.
  • Manage IEM Procore inspections, including reviewing inspection documentation, and ensuring required documentation supports invoicing and project closeout.
  • Verify invoicing readiness by ensuring required project documentation, inspections, commissioning records, and customer requirements are complete and accurate.
  • Support commissioning activities by participating in commissioning calls and maintaining commissioning documentation.
  • Generate and maintain operational reports to monitor project status, invoice readiness, and project closeout.
  • Collaborate with internal teams to resolve operational issues, support process improvements, assist with training, and perform other duties as assigned.
  • Perform other duties, which may be required by supervisor.

COMPETENCIES:

  • Communication Proficiency
  • Project Management
  • Technical Capability
  • Customer Focus
  • Problem Solving/Analysis

Qualifications:

  • Bachelor's degree in Business, Mathematics, Computer Science, or Engineering preferred.
  • Minimum 1-2 years of experience in a Project Management or similar position.

This is a full-time remote position. We offer competitive salary, great health insurance, profit sharing and good work/life balance.

TRAVEL REQUIREMENT:

  • This position requires minimal travel, with the possibility of occasional travel as needed.

Apply