Mail Processing Assistant Jobs (NOW HIRING)

Under general direction of the Head of Collection Services, the Materials Processing Assistant is responsible for processing, mending, and maintaining print and audiovisual library materials in support of the library's collection access and preservation needs. Reports to: Head of Collection Services Has work contact with library trustees, elected officials, community groups, employees and the general public.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This list is illustrative only and is not a comprehensive listing of all functions and duties performed by the incumbent. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Processes print, audiovisual, learning aids, and special collection materials for circulation, including adult and juvenile materials.
2. Prepares materials for public use by creating and applying labels, covers, packaging, RFID tags, and other processing elements.
3. Maintains item records in the online catalog, including adding new materials and deleting withdrawn items.
4. Mends print and audiovisual materials through basic repair, repackaging, cover replacement, and replacement labeling.
5. Supports collection maintenance by searching for missing items, pulling materials for weeding, and assisting with inventory projects.
6. Maintains processing supplies and operates equipment used for material preparation and repair.
7. Processes incoming and outgoing mail and assists with special projects as assigned.
8. Follows all safety regulations, policies, and procedures; reports all unsafe conditions and acts to supervisor; reports all accidents to the supervisor immediately whenever possible; follows recognized safe work practices.
9. Performs other special projects and other job duties as assigned or required during regular and non-business hours.
10. All employees may be assigned by the City Manager or their designee to perform duties and assume responsibilities that are outside the scope of their work duties when the City Manager has declared a City disaster or the City Emergency Operations Center has been initiated.

The requirements listed below are necessary to perform the essential duties of the position.

1. A High School diploma or equivalent is required.
2. A minimum of six months work experience in libraries is required.

For successful performance in this position, the incumbent must demonstrate the following knowledge, skills, abilities, and behaviors.

1. Working knowledge of basic library material processing practices, including labeling, covering, packaging, RFID tagging, and preparing materials for public circulation.
2. Working knowledge of basic repair and mending techniques for print and audiovisual materials.
3. General knowledge of library catalog records, item records, and procedures for adding, updating, and withdrawing materials in an integrated library system.
4. General knowledge of collection maintenance activities, including searching for missing items, pulling materials for weeding, and assisting with inventory projects.
5. Working knowledge of office and processing equipment, supplies, and tools used in material preparation, repair, mail handling, and related support work.

Skills:

1. Organizational and time management skills to complete detailed processing work accurately, manage routine assignments, and adjust to changing priorities.
2. Attention to detail to ensure library materials are processed, labeled, repaired, and cataloged consistently and accurately.
3. Technology skills to use library software, RFID equipment, label templates, office equipment, and other tools needed for material processing and catalog maintenance.
4. Problem-solving skills to identify item-status issues, locate missing materials, and resolve routine processing or repair concerns.
5. Communication and interpersonal skills to work effectively with coworkers, ask clarifying questions, and support smooth workflow across departments.
6. Collaboration skills to assist with collection maintenance, inventory, mail handling, and special projects as part of a team.
7. Basic level of technical proficiency skills, including computer applications and software such as Microsoft Office and Adobe Acrobat.

Abilities:

1. Ability to compose routine correspondence and routine reports in a clear, concise, logical, and effective manner, utilizing proper grammar, spelling, punctuation, sentence structure, and tone.
2. Ability to demonstrate accuracy, consistency, and care when handling library materials and maintaining item information.
3. Ability to follow established procedures, workflows, and quality standards for processing, repair, catalog maintenance, and supply management.
4. Ability to prioritize assigned work to meet department needs and maintain timely access to library materials.
5. Ability to adapt to changing assignments, project needs, and workflow priorities.
6. Ability to maintain a dependable, organized, and service-oriented approach to behind-the-scenes library work.
7. Ability to contribute to a respectful, cooperative, and productive work environment.
8. Ability to comply with all safety policies, practices, and procedures, and report all unsafe activities or conditions to supervisor.

Behaviors:

1. Establish and maintain effective working relationships with library trustees, elected officials, community groups, employees and the general public.
2. Exhibit exceptional professionalism, tact, and decorum in all areas of work duties.
3. Strong ethics base built upon integrity, honesty, initiative, and respect; maintain strict confidentiality.
4. Interact positively with a diverse group of individuals, and work effectively both as part of a team and independently.
5. Embrace and actively promote an inclusive and equitable work environment.
6. Conduct all business and working relationships in an accurate, fair, equitable and highly ethical manner.
7. Work with the public in a fair and consistent manner, maintaining objectivity and excluding personal bias while performing job duties
8. Reliable, timely, and proactive in the completion of duties, meeting deadlines and responding to inquiries.
9. Work with others in a positive and supportive manner to solve problems, generate ideas, and accomplish division and library goals.

Machinery and equipment, including personal computer, printer, telephones, fax, copier, scanner, 10-key calculator, and other standardized or specialized office equipment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in an office environment. An individual in this position is frequently involved in sedentary work, which requires sitting for the majority of the time. This position occasionally walks, stands, stoops, kneels, crouches, crawls, and exerts up to 40 pounds of force by lifting, carrying, pushing or pulling objects. The employee is frequently required to see/observe, talk/speak, and listen/hear; use their hands to finger, handle, feel, or operate objects and equipment; repetitive arm, wrist, hand, and eye movements are included. There is frequent twisting, reaching, wrist turning, and grasping. The employee may be required to climb or balance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Hand-eye coordination is necessary to operate computers and various pieces of equipment. Employee is required to use cognitive ability to reason, analyze, and verbalize thoughts and ideas. Requires the ability to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials or tasks. The employee may, on occasion, be exposed to outside weather conditions, including extreme heat and extreme cold. The employee may work near moving mechanical parts in precarious places; and is occasionally exposed to wet and/or humid conditions, fumes, or airborne particles, toxic, or caustic chemicals, and vibration. The working conditions in the office environment are comfortable. The noise level in the office environment is generally quiet to moderately noisy. A regular, Monday – Friday, 29-hour work schedule is required for this position. For purposes of drug and alcohol testing, this position is not classified as safety sensitive. The City of Janesville, Wisconsin, is an Equal Employment Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.