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Madcap Software Jobs (NOW HIRING)

Super Micro Computer

Technical Writer

San Jose, CA · On-site

$107K - $117K/yr

... software manuals and other documentation as assigned. The ideal candidate must be able to ... Requires extensive experience with MadCap Flare * Familiarity with Adobe InDesign and Illustrator ...

Itron, Inc

Technical Writer

West Union, SC · Hybrid

$60K - $81K/yr

Manage multiple documentation projects simultaneously, aligning deliverables with software ... Experience using technical documentation tools such as MadCap Flare or similar platforms.

New

Itron, Inc

Technical Writer

Raleigh, NC · Hybrid

$60K - $81K/yr

Manage multiple documentation projects simultaneously, aligning deliverables with software ... Experience using technical documentation tools such as MadCap Flare or similar platforms.

New

Itron, Inc.

Technical Writer

Raleigh, NC · On-site

$60K - $81K/yr

Manage multiple documentation projects simultaneously, aligning deliverables with software ... Experience using technical documentation tools such as MadCap Flare or similar platforms.

New

Itron, Inc.

Technical Writer

Liberty Lake, WA · On-site

$60K - $81K/yr

Manage multiple documentation projects simultaneously, aligning deliverables with software ... Experience using technical documentation tools such as MadCap Flare or similar platforms.

New

GXM Technologies LLC

Technical Writer

Colorado Springs, CO · Hybrid

$95K - $135K/yr

... software, or operational systems. * Experience developing documentation for enterprise-level ... Experience with documentation platforms such as Confluence, SharePoint, MadCap Flare, or similar ...

Honeywell

Senior Technical Writer

Northford, CT · On-site

$83K - $104K/yr

Proficiency in using authoring tools such as MadCap Flare, Adobe FrameMaker, or similar * Excellent ... We are a leading software-industrial company committed to introducing state-of-the-art technology ...

Supermicro

Technical Writer

San Jose, CA · On-site

$107K - $117K/yr

... software manuals and other documentation as assigned. The ideal candidate must be able to ... Requires extensive experience with MadCap Flare * Familiarity with Adobe InDesign and Illustrator ...

Monitise

Senior Technical Writer

Omaha, NE

... software development life cycle and Agile environments. * Experience with the following tools: MadCap Flare, (HTML), Microsoft Word, SharePoint, Adobe Acrobat, Snagit, or similar tools to create and ...

Itron, Inc.

Technical Writer

West Union, SC · On-site

$60K - $81K/yr

Manage multiple documentation projects simultaneously, aligning deliverables with software ... Experience using technical documentation tools such as MadCap Flare or similar platforms.

New

Super Micro Computer

Technical Writer

San Jose, CA · On-site

$107K - $117K/yr

... software manuals and other documentation as assigned. The ideal candidate must be able to ... Requires extensive experience with MadCap Flare * Familiarity with Adobe InDesign and Illustrator ...

Itron, Inc

Technical Writer

Liberty Lake, WA · Hybrid

$60K - $81K/yr

Manage multiple documentation projects simultaneously, aligning deliverables with software ... Experience using technical documentation tools such as MadCap Flare or similar platforms.

New

Symbotic

Manager, Documentation

Wilmington, MA · Hybrid

Intelligent software orchestrates advanced robots in a high-density, end-to-end system ... MadCap Flare , as well as structured content models, information architecture, and taxonomy.

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Madcap Software information

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How much do madcap software jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for madcap software in the United States is $38.94, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $47.12 per hour, depending on experience, location, and employer.

What is the difference between Madcap Software vs Technical Writer?

AspectMadcap SoftwareTechnical Writer
Primary RoleDevelops and sells software tools for content creation and managementCreates, edits, and maintains technical documentation and manuals
Required SkillsSoftware proficiency, content management, technical knowledgeWriting, editing, technical understanding, communication skills
Work EnvironmentSoftware companies, tech industry, office settingsCorporate, tech, engineering, or manufacturing industries
CertificationsNone specific, but technical or software certifications can be beneficialTechnical writing certifications (e.g., STC), writing courses

Madcap Software focuses on developing content management tools, while Technical Writers create documentation using such tools. Both roles require technical understanding, but Madcap Software professionals are more involved in software development and sales, whereas Technical Writers focus on producing clear, user-friendly documentation.

What are the typical responsibilities of a technical writer using MadCap Software tools in a documentation team?

As a technical writer working with MadCap Software tools, such as MadCap Flare, your daily tasks often involve creating, editing, and managing complex documentation projects. You will structure content using topic-based authoring, ensure consistency through reusable snippets, and collaborate closely with subject matter experts and other writers. Additionally, you may handle multi-channel publishing, localization, and troubleshooting formatting or output issues. Working in a team environment, you’ll frequently participate in content reviews and contribute to maintaining documentation standards.

What are the key skills and qualifications needed to thrive as a MadCap Software Specialist, and why are they important?

To thrive as a MadCap Software Specialist, you need expertise in technical writing, content management, and familiarity with documentation standards, usually backed by experience in software documentation or related fields. Proficiency with MadCap Flare and other MadCap tools, as well as knowledge of HTML, CSS, and XML, is typically required, and certifications in MadCap products can be advantageous. Strong attention to detail, problem-solving abilities, and effective communication skills help you create clear, user-friendly documentation and collaborate with cross-functional teams. These skills are crucial for producing high-quality technical content that supports product usability and enhances the end-user experience.

What is MadCap Software and what does it do?

MadCap Software is a company that develops technical communication and content management software. Its flagship product, MadCap Flare, is widely used for creating, managing, and publishing technical documentation such as help files, policy manuals, and knowledge bases. MadCap Software is popular among technical writers and documentation teams for its robust features that support single-sourcing, multi-channel publishing, and content reuse. The tools are designed to streamline the documentation process for organizations of all sizes.
More about Madcap Software jobs
What states have the most Madcap Software jobs? States with the most job openings for Madcap Software jobs include:
What job categories do people searching Madcap Software jobs look for? The top searched job categories for Madcap Software jobs are:
Madcap Software jobs near you
Infographic showing various Madcap Software job openings in the United States as of July 2026, with employment types broken down into 3% Locum Tenens, 24% Internship, 25% As Needed, 31% Temporary, 16% Nights, and 1% Summer. Highlights an 84% Physical, 10% Hybrid, and 6% Remote job distribution, with an average salary of $81,001 per year, or $38.9 per hour.
Sr. Technical Writer

Sr. Technical Writer

Nextgen Technologies

Mountain View, CA

Contractor

Re-posted 24 days ago

Job description

Job Description

Job Title: Sr. Technical Writer

Location : Mountain View, CA

Duration: 6 Months

Billing Rate: DOE


Duties:   

Plans, researches, develops, creates, writes, edits, and produces a new product's operational, instructional, maintenance, and developer documentation set for paper, multimedia, or web-based publication. Takes a leadership role to conduct interviews with various users and technical staff to gather data for creating the product documentation. Researches and translates technical information into whitepapers, manuals and/or web-based targets for non-technical and technical audiences. May document engineering processes and specifications, as well as create illustrations which demonstrate product concepts. Recommends formats responsive to technical and customer requirements. Produces product documentation that conform to the company technical publications and quality assurance standards.


 Responsibilities:


Responsible, under minimal supervision, for developing publications for customer support functions for wireless communication infrastructure software

This role will assist in the technical writing requirements of network planning, site planning, software installation and development, commissioning, operation, administration, maintenance, and troubleshooting

This role will produce publications to include procedural manuals and E-SDK API reference guides for users, ISV and MDM partners, and app developer audiences

Individual contributor that is fully proficient in applying established authoring standards; knowledgebase acquired from many years of technical publications experience planning, researching, writing, and producing product documentation for mobile, client-server, and E-SDK app developers

General work direction is given and completed assignments and/or work is reviewed to ensure compliance with processes, standards, and policies of the organization 

Researches products through engineering documentation, personal interviews, and hands-on experience

Candidate must "own" the documentation deliverables and "wear the skin" of the associated audience role for each document

Candidate must be able to quickly learn about the product and explain product features to the various team members 

Creates new conceptual and task-oriented publications for specific target audiences using standard formats

Collaborates with the product team to develop user stories, value propositions, and content strategy for product documentation

Manages the review and editing of new publications

Tracks and reports progress of product publication development

Applies advanced technical knowledge of departmental principles and procedures

Performs work within company and regulatory guidelines

Collaborates with other Technical Publication team members


Qualifications:


Bachelor's degree in engineering or computer science with 10-15 years of technical publications experience preferred

Experience in enterprise mobility technology and products such as Enterprise Mobility Management (EMM), Mobile Device Management (MDM), Enterprise enhancements for Android, and Android mobile OS

Prior experience in creating product API documentation with PC-based documentation tools, PRDs, engineering specs, and/or other technical product specifications preferred

Demonstrated ability to write documentation that is clear, concise, consistent, and accurate

Ability to visualize, illustrate, and explain complex concepts 

Tech savvy with an understanding of new media and mobile device security technologies

Able to prioritize tasks and ensure high quality in a dynamic environment

Experience with Wikis, Perforce, JIRA, Java,and Javadocs

Prior experience conducting engineering/technical research preferred

Familiarity with single-source publication development methods preferred

Prior telecommunications and mobile industry experience preferred

Proficient in MS Office products including Excel, Word and PowerPoint

Expertise in desktop publishing software (MadCap Flare, FrameMaker, Visio, Adobe Illustrator, Adobe InDesign)

Experience with topic-based writing a plus

Experience with web content publishing and tools (Adobe Suite) a plus

Experience with Sharepoint and alternative wiki tools

Education:             

Bachelor's degree in engineering or computer science with 10-15 years of technical publications experience preferred


Qualifications

Job Title: Sr. Technical Writer

Location : Mountain View, CA

Duration: 6 Months

Billing Rate: DOE


Duties:   

Plans, researches, develops, creates, writes, edits, and produces a new product's operational, instructional, maintenance, and developer documentation set for paper, multimedia, or web-based publication. Takes a leadership role to conduct interviews with various users and technical staff to gather data for creating the product documentation. Researches and translates technical information into whitepapers, manuals and/or web-based targets for non-technical and technical audiences. May document engineering processes and specifications, as well as create illustrations which demonstrate product concepts. Recommends formats responsive to technical and customer requirements. Produces product documentation that conform to the company technical publications and quality assurance standards.


 Responsibilities:


Responsible, under minimal supervision, for developing publications for customer support functions for wireless communication infrastructure software

This role will assist in the technical writing requirements of network planning, site planning, software installation and development, commissioning, operation, administration, maintenance, and troubleshooting

This role will produce publications to include procedural manuals and E-SDK API reference guides for users, ISV and MDM partners, and app developer audiences

Individual contributor that is fully proficient in applying established authoring standards; knowledgebase acquired from many years of technical publications experience planning, researching, writing, and producing product documentation for mobile, client-server, and E-SDK app developers

General work direction is given and completed assignments and/or work is reviewed to ensure compliance with processes, standards, and policies of the organization 

Researches products through engineering documentation, personal interviews, and hands-on experience

Candidate must "own" the documentation deliverables and "wear the skin" of the associated audience role for each document

Candidate must be able to quickly learn about the product and explain product features to the various team members 

Creates new conceptual and task-oriented publications for specific target audiences using standard formats

Collaborates with the product team to develop user stories, value propositions, and content strategy for product documentation

Manages the review and editing of new publications

Tracks and reports progress of product publication development

Applies advanced technical knowledge of departmental principles and procedures

Performs work within company and regulatory guidelines

Collaborates with other Technical Publication team members


Qualifications:


Bachelor's degree in engineering or computer science with 10-15 years of technical publications experience preferred

Experience in enterprise mobility technology and products such as Enterprise Mobility Management (EMM), Mobile Device Management (MDM), Enterprise enhancements for Android, and Android mobile OS

Prior experience in creating product API documentation with PC-based documentation tools, PRDs, engineering specs, and/or other technical product specifications preferred

Demonstrated ability to write documentation that is clear, concise, consistent, and accurate

Ability to visualize, illustrate, and explain complex concepts 

Tech savvy with an understanding of new media and mobile device security technologies

Able to prioritize tasks and ensure high quality in a dynamic environment

Experience with Wikis, Perforce, JIRA, Java,and Javadocs

Prior experience conducting engineering/technical research preferred

Familiarity with single-source publication development methods preferred

Prior telecommunications and mobile industry experience preferred

Proficient in MS Office products including Excel, Word and PowerPoint

Expertise in desktop publishing software (MadCap Flare, FrameMaker, Visio, Adobe Illustrator, Adobe InDesign)

Experience with topic-based writing a plus

Experience with web content publishing and tools (Adobe Suite) a plus

Experience with Sharepoint and alternative wiki tools

Education:             

Bachelor's degree in engineering or computer science with 10-15 years of technical publications experience preferred


Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply