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Madcap Software Jobs (NOW HIRING)

Cortina Solutions

Senior Technical Writer

Wharton, NJ · On-site

$79K - $89K/yr

Preferred experience with XMetaL, Arbortext, FrameMaker, MadCap Flare, or equivalent software tool. * Proficient in Microsoft Office applications, particularly Word and Excel. * Strong organizational ...

Cortina Solutions

Junior Technical Writer

Wharton, NJ · On-site

$60K - $73K/yr

Preferred experience with XMetaL, Arbortext, FrameMaker, MadCap Flare, or equivalent software tool. * Proficient in Microsoft Office applications, particularly Word and Excel. * Strong organizational ...

Cortina Solutions

Technical Writer

Wharton, NJ · On-site

$72K - $82K/yr

Preferred experience with XMetaL, Arbortext, FrameMaker, MadCap Flare, or equivalent software tool. * Proficient in Microsoft Office applications, particularly Word and Excel. * Strong organizational ...

Cortina Solutions

Junior Technical Writer

Wharton, NJ · On-site

Preferred experience with XMetaL, Arbortext, FrameMaker, MadCap Flare, or equivalent software tool. * Proficient in Microsoft Office applications, particularly Word and Excel. * Strong organizational ...

Cortina Solutions

Technical Writer

Wharton, NJ

Preferred experience with XMetaL, Arbortext, FrameMaker, MadCap Flare, or equivalent software tool. * Proficient in Microsoft Office applications, particularly Word and Excel. * Strong organizational ...

Cortina Solutions

Senior Technical Writer

Wharton, NJ · On-site

Preferred experience with XMetaL, Arbortext, FrameMaker, MadCap Flare, or equivalent software tool. * Proficient in Microsoft Office applications, particularly Word and Excel. * Strong organizational ...

Cortina Solutions

Technical Writer

Wharton, NJ · On-site

Preferred experience with XMetaL, Arbortext, FrameMaker, MadCap Flare, or equivalent software tool. * Proficient in Microsoft Office applications, particularly Word and Excel. * Strong organizational ...

MLS Technologies

Technical Writer

Huntsville, AL · On-site

... e.g., MadCap Flare, Confluence, or XML-based documentation systems). * Proven ability to ... Experience with Image editing software (e.g., Photoshop, Keyshot) for document visuals.

Hirekeyz Inc

Technical Writer

Berkeley Heights, NJ · On-site

Software Proficiency: Familiarity with documentation tools (e.g., MadCap Flare, Oxygen XML Author), content management systems (CMS), and common office software (e.g., Microsoft Office Suite)

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How much do madcap software jobs pay per hour?

As of May 30, 2026, the average hourly pay for madcap software in the United States is $38.94, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $47.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a MadCap Software Specialist, and why are they important?

To thrive as a MadCap Software Specialist, you need expertise in technical writing, content management, and familiarity with documentation standards, usually backed by experience in software documentation or related fields. Proficiency with MadCap Flare and other MadCap tools, as well as knowledge of HTML, CSS, and XML, is typically required, and certifications in MadCap products can be advantageous. Strong attention to detail, problem-solving abilities, and effective communication skills help you create clear, user-friendly documentation and collaborate with cross-functional teams. These skills are crucial for producing high-quality technical content that supports product usability and enhances the end-user experience.

What are the typical responsibilities of a technical writer using MadCap Software tools in a documentation team?

As a technical writer working with MadCap Software tools, such as MadCap Flare, your daily tasks often involve creating, editing, and managing complex documentation projects. You will structure content using topic-based authoring, ensure consistency through reusable snippets, and collaborate closely with subject matter experts and other writers. Additionally, you may handle multi-channel publishing, localization, and troubleshooting formatting or output issues. Working in a team environment, you’ll frequently participate in content reviews and contribute to maintaining documentation standards.

What is MadCap Software and what does it do?

MadCap Software is a company that develops technical communication and content management software. Its flagship product, MadCap Flare, is widely used for creating, managing, and publishing technical documentation such as help files, policy manuals, and knowledge bases. MadCap Software is popular among technical writers and documentation teams for its robust features that support single-sourcing, multi-channel publishing, and content reuse. The tools are designed to streamline the documentation process for organizations of all sizes.

What is the difference between Madcap Software vs Technical Writer?

AspectMadcap SoftwareTechnical Writer
Primary RoleDevelops and sells software tools for content creation and managementCreates, edits, and maintains technical documentation and manuals
Required SkillsSoftware proficiency, content management, technical knowledgeWriting, editing, technical understanding, communication skills
Work EnvironmentSoftware companies, tech industry, office settingsCorporate, tech, engineering, or manufacturing industries
CertificationsNone specific, but technical or software certifications can be beneficialTechnical writing certifications (e.g., STC), writing courses

Madcap Software focuses on developing content management tools, while Technical Writers create documentation using such tools. Both roles require technical understanding, but Madcap Software professionals are more involved in software development and sales, whereas Technical Writers focus on producing clear, user-friendly documentation.

More about Madcap Software jobs
What states have the most Madcap Software jobs? States with the most job openings for Madcap Software jobs include:
What job categories do people searching Madcap Software jobs look for? The top searched job categories for Madcap Software jobs are:
Madcap Software jobs near you
Infographic showing various Madcap Software job openings in the United States as of May 2026, with employment types broken down into 5% Internship, 79% Full Time, and 16% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $81,001 per year, or $38.9 per hour.

Senior Technical Writer (eInfochips Inc)

Arrow Electronics

Northford, CT • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Arrow Electronics rating

7.4

Company rating: 7.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Position:
Senior Technical Writer (eInfochips Inc)
Job Description:
What You'll Be Doing:
  • Create and manage comprehensive documentation sets including API guides, SDK documentation, technical reference manuals, and advanced troubleshooting content.
  • Work independently with cross-functional teams (engineering, product, support, QA) to gather technical information and stay aligned with product development cycles.
  • Drive documentation planning, content architecture, and updates in parallel with product releases.
  • Review and edit documentation created by other writers to ensure quality, consistency, and clarity.
  • Mentor junior writers, providing guidance on best practices, style, and technical accuracy.
  • Assist in defining documentation standards, templates, and process improvements.
  • Support localization workflows and advise on content strategy for international releases.
  • Manage multiple documentation projects with minimal supervision and proactively identify content gaps.
  • Take ownership of documentation deliverables and lead documentation efforts across products ensuring quality of deliverable.
  • Will be required to utilize advanced authoring and content management tools (e.g., Adobe FrameMaker, MadCap Flare, XML-based systems).
  • Job complexity may vary among jobs within this job level and will align with one of the job complexities listed below:
    (1) Incumbent has knowledge and experience in own discipline and may still be acquiring higher level knowledge and skills. Incumbent builds knowledge of the organization, processes and customers, solves a range of straightforward problems, and analyzes possible solutions using standard procedures. A moderate level of guidance and direction is provided.
    (2) Incumbent has extensive knowledge and experience in own discipline, possesses strong knowledge of the organization, processes and customers, solves a range of complex problems, and analyzes possible solutions using standard procedures. Limited guidance and direction is provided.
    Experience / Education
    Typically requires a 4 year degree and a 5+ years of related experience; or an advanced degree without experience; or equivalent work experience.

What We Are Looking For:
  • Primary responsibility in this senior role involves creating, editing, and maintaining technical documentation like user manuals, installation guides, maintenance procedures, and other related materials for Embedded or IoT Hardware Products (Must), often collaborating with engineering teams to accurately explain complex products or processes to users, ensuring clarity and compliance with industry standards.
  • Writing and Editing: Develop comprehensive technical documentation, including user manuals, system guides, training materials, and reference manuals, ensuring clear and concise language appropriate for the target audience.
  • Technical Understanding: Gain in-depth knowledge of products and systems by working closely with engineers, designers, and other technical stakeholders to accurately capture technical details.
  • Information Gathering: Conduct research, gather information from technical drawings, specifications, and other sources to create accurate documentation.
  • Offshore team: Coordinate with the offshore team by maintaining a clear list of assigned tasks and priorities to ensure transparency.
  • Knowledge sharing: Share key learnings, updates, and challenges regularly so both teams stay aligned and informed. Encourage cross-team knowledge sharing and reviews to improve documentation quality and consistency.
  • Visual Aids: Create diagrams, charts, illustrations, and other visual elements to enhance understanding of complex technical concepts.
  • Standards Compliance: Adhere to industry standards and regulations related to technical documentation, such as S1000D or ATA 100, ensuring consistency and quality.
  • Collaboration: Work with cross-functional teams to gather feedback, review drafts, and incorporate necessary changes.
  • Content Management: Utilize authoring tools and content management systems to organize, update, and publish technical documentation efficiently.

Skills:
  • Excellent written and verbal communication skills
  • Strong technical understanding of products and systems
  • Hand-on experience with usage of JIRA & Confluence
  • Proficiency in authoring tools like Adobe FrameMaker, MadCap Flare, InDesign, Illustrator or similar
  • Ability to translate complex technical concepts into clear, understandable language
  • Attention to detail and accuracy
  • Experience with graphic design tools (if needed)
  • Knowledge of industry standards for technical documentation:
  • IEC/IEEE 82079-1: A documentation standard
  • VDI guideline 2770: A guideline for exchanging documents
  • ISO 2651x: Software documentation for target groups
  • ISO/AWI 21999: A guideline for improving the quality of translations

Additional Job Description
  • Experience in Technical Writing for Embedded/IOT Devices Design and Development documents
  • Sound Knowledge of Firmware and Software Development Tools/Technologies
  • Collaboration and Communication
  • MS Word - Documentation
  • Jira - Project Management
  • TeamCenter - PLM
  • Madcap Flare - Authoring/CMS
  • Indesign- Authoring tool
  • SAP Access- For updating/notifying- New material/Bill of material

What's In It for You:
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package.
  • Medical, Dental, Vision Insurance
  • 401k, With Matching Contributions
  • Short-Term/Long-Term Disability Insurance
  • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
  • Paid Time Off (including sick, holiday, vacation, etc.)
  • Tuition Reimbursement
  • Growth Opportunities
  • And more!

Work Arrangement Fully OnSite: Must be able to travel to an Arrow Client office location as requested by Arrow Client leadership.
Location: Complete On-Site at Northford, Connecticut (Complete Onsite)
About eInfochips: eInfochips, an Arrow company (Fortune #154), is a leading global provider of product engineering and semiconductor design services. A rich history of over two decades, with over 500+ products developed and 40M deployments in 140 countries, eInfochips continues to fuel technological innovations in multiple verticals. eInfochips has strategic technology partnerships with Qualcomm, NVIDIA, NXP, Analog Devices, Texas Instruments, Amazon, Microsoft and Google to name a few. Along with Arrow's $38B in revenues, 22,000 employees, and 345 locations serving over 80 countries, eInfochips is primed to accelerate connected products innovation for 150,000+ global clients. eInfochips acts as a catalyst to Arrow's Sensor-to-Sunset initiative and offers complete edge-to-cloud capabilities for its clients. Please visit www.einfochips.com for our portfolio of product engineering services across various industries & verticals.
EEO Statement: Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)
Location:
US-CT-Northford, Connecticut (Cust-Honeywell)
Time Type:
Full time
Job Category:
Engineering Services
EEO Statement:
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)
All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

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