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Mac Support Jobs (NOW HIRING)

... systems (Mac support a plus) o Microsoft 365 administration o Networking fundamentals (TCP/IP, DNS, DHCP) • Strong troubleshooting, organizational, and problem-solving skills • Excellent ...

The Mac Technical Support Specialist provides end-user support for the Company's IT environment, with a focus on Mac computers and Apple devices. This role involves diagnosing and resolving technical ...

Proficiency in Apple products and Mac support. * Knowledge of network connectivity, Wi-Fi troubleshooting, and endpoint security best practices. * Experience supporting web-based applications and ...

Help Desk - Systems Tech.

Sunnyvale, CA

$23.50 - $31.75/hr

At least 3 years of enterprise IT support experience, predominately Mac support Contributes to team effort by accomplishing related results as needed. Excellent customer service Ability to multi-task ...

NIghtwing seeking experienced Mac Developers to support the design, development, testing, and debugging of advanced macOS software solutions. The ideal candidates will bring deep technical expertise ...

NIghtwing seeking experienced Mac Developers to support the design, development, testing, and debugging of advanced macOS software solutions. The ideal candidates will bring deep technical expertise ...

Provide support for Windows desktops, Windows Server environments, and Apple/Mac systems * Assist with email setup and troubleshooting, including: * Microsoft Exchange * Outlook * IMAP * SMTP Network ...

Level 2 Desktop Technician

Shelton, CT · On-site

$20.25 - $25.75/hr

... with Basic Mac support • Hands-on experience with Desktop and laptop imaging • Hands-on experience with Active Directory user and device support • Hands-on experience with ITSM/ticketing ...

Provide support for Windows desktops, Windows Server environments, and Apple/Mac systems * Assist with email setup and troubleshooting, including: * Microsoft Exchange * Outlook * IMAP * SMTP Network ...

Provide support for Windows desktops, Windows Server environments, and Apple/Mac systems * Assist with email setup and troubleshooting, including: * Microsoft Exchange * Outlook * IMAP * SMTP Network ...

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Mac Support information

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$10

$26

$45

How much do mac support jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for mac support in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Mac Support position, and why are they important?

To thrive as a Mac Support professional, you need strong knowledge of macOS systems, Apple hardware, troubleshooting techniques, and generally at least an associate degree or relevant IT certifications. Familiarity with Apple Remote Desktop, JAMF, and certifications like Apple Certified Support Professional (ACSP) are commonly expected. Excellent customer service skills, patience, and effective verbal and written communication help you stand out in this position. These skills and qualities ensure timely resolution of technical issues, clear support to users, and smooth functioning of Apple-based environments.

What are the typical daily responsibilities of a Mac Support specialist?

As a Mac Support specialist, your typical day involves troubleshooting macOS and Apple hardware issues, installing and maintaining software, managing user accounts, and providing technical assistance to employees or clients either in person or remotely. You may also be responsible for configuring devices, ensuring system security, and deploying updates across a fleet of Macs. Collaboration with IT teams and other departments to resolve escalated issues or roll out new technology is common. This role requires both independent problem-solving and excellent teamwork to ensure end-users remain productive.

What is a Mac Support job?

A Mac Support job involves troubleshooting, maintaining, and optimizing Apple Mac devices used in workplaces or by individuals. Professionals in this role provide technical assistance for macOS, software applications, hardware issues, and network connectivity. They may also assist with system updates, security settings, and device management. Mac Support specialists often work in IT teams, offering remote or in-person support. Strong problem-solving skills and knowledge of Apple’s ecosystem are essential.

More about Mac Support jobs
What cities are hiring for Mac Support jobs? Cities with the most Mac Support job openings:
What are the most commonly searched types of Mac Support jobs? The most popular types of Mac Support jobs are:
What states have the most Mac Support jobs? States with the most job openings for Mac Support jobs include:
Infographic showing various Mac Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, and 24% Part Time. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $56,151 per year, or $27 per hour.

IT Support Specialist

Galon Solution Inc

Newark, NJ • On-site

Other

Posted 4 days ago


Job description

Job Title: Information Technology Support Specialist

Job Type: W-2 Contract

Duration: 6-12 months

Location: Newark, NJ

Work Schedule: 9-5 Mon-Thurs Onsite, Fri 9-5 Remote

Position Summary

Our client, a faith-based college institution, seeks a skilled, service-oriented Information Technology Support Specialist who will provide frontline technical support to faculty, staff, and students while contributing to the overall IT operations of a small college environment. The ideal candidate is a proactive problem-solver who values service, integrity, and teamwork, and is comfortable supporting a wide range of technologies.

Key Responsibilities

·        Provide day-to-day help desk support (in-person, phone, and remote) for hardware, software, and network issues

•      Install, configure, and maintain desktops, laptops, printers, and mobile devices

•      Support Microsoft 365 services (Outlook, Teams, OneDrive, SharePoint, etc.)

•      Manage user accounts and access in Active Directory / Azure AD (Entra ID)

•      Support classroom and instructional technology, including AV systems and hybrid learning tools

•      Configure and troubleshoot network connectivity (wired and wireless)

·        Support and maintain copiers/scanners, including scan-to-OneDrive and network folder configurations

•      Perform system updates, patching, and routine maintenance

•      Assist in implementing and maintaining cybersecurity best practices (MFA, endpoint protection, phishing awareness)

•      Document issues, resolutions, and procedures in the IT ticketing system

•      Support onboarding and offboarding of employees and students

Additional Responsibilities (Small College Environment)

•      Assist with IT projects, system upgrades, and new technology implementations

•      Coordinate with vendors and external support providers

•      Maintain IT inventory, asset tracking, and equipment lifecycle management

•      Assist in enforcing and supporting IT security policies and compliance requirements

Skills and Qualifications

 

Required:

•      Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)

•      2+ years of hands-on IT support experience

•      Working knowledge of:

o   Windows operating systems (Mac support a plus)

o   Microsoft 365 administration

o   Networking fundamentals (TCP/IP, DNS, DHCP)

•      Strong troubleshooting, organizational, and problem-solving skills

•      Excellent interpersonal and customer service skills

•      Basic understanding of cybersecurity frameworks and tools

Preferred:

•      Experience in higher education or non-profit organizations

•      Familiarity with Populi or similar SIS/LMS platforms

•      Experience with Azure Active Directory / Entra ID

Personal and Faith Expectations

•      Demonstrates a commitment to the mission and values of a Christ-centered

•      institution

•      Conducts work with integrity, professionalism, and a service-oriented mindset

•      Ability to work effectively within a faith-based academic community

Work Environment

•      Occasional lifting of equipment (up to 50 lbs)

•      May require occasional evening or weekend support