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Mac Support Jobs (NOW HIRING)

Trilyon, Inc.

Technical Support Analyst

Forsyth, GA · On-site

Proficiency in Apple products and Mac support. * Knowledge of network connectivity, Wi-Fi troubleshooting, and endpoint security best practices. * Experience supporting web-based applications and ...

Nwis

Mac Developer

Sterling, VA

$122K - $253K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

NIghtwing seeking experienced Mac Developers to support the design, development, testing, and debugging of advanced macOS software solutions. The ideal candidates will bring deep technical expertise ...

CONSERVATION INTERNATIONAL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You'lldeliver hands-on PC and Mac support, resolve incidents and service requests,participatein the user'slifecycle from onboarding to offboarding, and help build end-user capability through training ...

redShift

Network & Systems Technician

Albany, NY · On-site

$20 - $22/hr

Provide support for Windows desktops, Windows Server environments, and Apple/Mac systems * Assist with email setup and troubleshooting, including: * Microsoft Exchange * Outlook * IMAP * SMTP Network ...

Nightwing

Mac Developer

Sterling, VA · On-site

$122K - $253K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

NIghtwing seeking experienced Mac Developers to support the design, development, testing, and debugging of advanced macOS software solutions. The ideal candidates will bring deep technical expertise ...

redShift

Network & Systems Technician

Albany, NY

$20 - $22/hr

Provide support for Windows desktops, Windows Server environments, and Apple/Mac systems * Assist with email setup and troubleshooting, including: * Microsoft Exchange * Outlook * IMAP * SMTP Network ...

Bright Mind Solutions LLC

Mac OS Developer

Chicago, IL · On-site

Provide Tier 2/3 support for macOS devices, escalating when necessary. * Administer macOS devices using Microsoft Intune, including: - Configuration profiles - Compliance policies - Application ...

redShift

Network & Systems Technician

Amsterdam, NY · On-site

$20 - $22/hr

Provide support for Windows desktops, Windows Server environments, and Apple/Mac systems * Assist with email setup and troubleshooting, including: * Microsoft Exchange * Outlook * IMAP * SMTP Network ...

eTeam

Customer Service Engineer (L2)

Andover, MA · On-site

... Mac support experience preferred Company : eTeam is a staffing agency that also provides payrolling services. Founded in 1999, the company is headquartered in Somerset, USA, with a team of 501-1000 ...

redShift

Network & Systems Technician

Amsterdam, NY · On-site

$20 - $22/hr

Provide support for Windows desktops, Windows Server environments, and Apple/Mac systems * Assist with email setup and troubleshooting, including: * Microsoft Exchange * Outlook * IMAP * SMTP Network ...

Digital Consultants, LLC

Mac Engineer

Bethesda, MD · On-site

$110K - $136K/yr

  • Medical

  • Retirement

  • PTO

We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers ... Digital Consultants seeks a Mac Engineer to provide on-site enterprise Apple platform support to ...

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Mac Support information

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How much do mac support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for mac support in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Mac Support, and why are they important?

To thrive as a Mac Support professional, you need strong knowledge of macOS systems, Apple hardware, troubleshooting techniques, and generally at least an associate degree or relevant IT certifications. Familiarity with Apple Remote Desktop, JAMF, and certifications like Apple Certified Support Professional (ACSP) are commonly expected. Excellent customer service skills, patience, and effective verbal and written communication help you stand out in this position. These skills and qualities ensure timely resolution of technical issues, clear support to users, and smooth functioning of Apple-based environments.

Is Apple support a good job?

Apple support roles involve assisting customers with technical issues related to Apple products, requiring strong communication skills and technical knowledge. The job can offer competitive pay, opportunities for certifications, and a dynamic work environment, but may also involve handling difficult customer interactions and irregular hours. Overall, it can be a stable and rewarding career for those interested in technology and customer service.

What does a Mac Support do?

As a Mac Support specialist, your typical day involves troubleshooting macOS and Apple hardware issues, installing and maintaining software, managing user accounts, and providing technical assistance to employees or clients either in person or remotely. You may also be responsible for configuring devices, ensuring system security, and deploying updates across a fleet of Macs. Collaboration with IT teams and other departments to resolve escalated issues or roll out new technology is common. This role requires both independent problem-solving and excellent teamwork to ensure end-users remain productive.

What is a Mac Support?

A Mac Support job involves troubleshooting, maintaining, and optimizing Apple Mac devices used in workplaces or by individuals. Professionals in this role provide technical assistance for macOS, software applications, hardware issues, and network connectivity. They may also assist with system updates, security settings, and device management. Mac Support specialists often work in IT teams, offering remote or in-person support. Strong problem-solving skills and knowledge of Apple’s ecosystem are essential.

More about Mac Support jobs

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What are the most commonly searched types of Mac Support jobs?

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Mac Support jobs near you
Infographic showing various Mac Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $56,151 per year, or $27 per hour.

Technical Support Analyst

Trilyon, Inc.

Forsyth, GA • On-site

Contractor

Re-posted 17 days ago

Job description

For over 16 years, Trilyon has been a leader in global workforce solutions, specializing in Cloud Technology, AI/ML, Software Development, Technical Writing, and Digital Transformation. We partner with top companies to deliver high-quality talent in engineering, IT, and emerging technologies. For additional information or to view all of our job opportunities, please visit our website https://trilyonservices.com/careers/.

We are seeking a Technical Support Analyst to join our team.

This role will involve analyzing, optimizing, and improving computer systems, managing Google Workspace and Chrome OS environments, and providing IT support across educational and instructional programs. The ideal candidate will have experience in Google Workspace administration, device management, and troubleshooting Chrome OS and Apple devices, with a passion for technology operations and support.

Job Title: Technical Support Analyst

Location: Forsyth, GA or Decatur, GA (Hybrid)

Duration: 7+ Months (with possible extension)

Job Description:

  • Manage and administer the Google Chrome Management Console for devices and users including Gmail, Calendar, Groups, and Shared Mailboxes.

  • Monitor all aspects of Google Workspace domain including usage, user status, storage, security, and file sharing.

  • Manage and monitor sync tools, logs, email alerts, and reports for all activities.

  • Configure, deploy, and update Chromebooks, extensions, and educational applications.

  • Enforce device and user policies including content filters, sign-in restrictions, and security settings.

  • Provide Tier 1–2 technical support to users on Chrome OS and Google Workspace for Education.

  • Troubleshoot hardware, software, and connectivity issues related to Chrome devices.

  • Collaborate with instructional technology teams to ensure compatibility of digital learning tools.

  • Maintain accurate inventory records for Chrome devices and peripherals.

  • Document support procedures, user guides, and troubleshooting steps.

  • Analyze support trends to recommend improvements in device management and user experience.

  • Monitor system performance, updates, and security compliance within the Chrome environment.

Qualifications:

  • Associate or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).

  • 2+ years of experience providing IT support or systems administration, preferably in an educational environment.

  • Hands-on experience managing Google Workspace for Education and Chrome OS devices.

  • Proficiency with Google Admin Console, Chrome Management Console, and Google Workspace.

  • Proficiency in Apple products and Mac support.

  • Knowledge of network connectivity, Wi-Fi troubleshooting, and endpoint security best practices.

  • Experience supporting web-based applications and learning management systems (LMS).

Preferred Qualifications:

  • Google Certified IT Support Professional or Google Certified Administrator.

  • Experience with large-scale Chromebook deployments.

  • Familiarity with content filtering tools and device compliance reporting.

Working Conditions:

  • Standard office and hybrid work environment.

  • Travel required throughout the state of Georgia.

  • Occasional lifting up to 25 lbs.

  • May require entry into correctional facilities with escort.

Why Join Us?

  • Trilyon, Inc., offers a comprehensive benefits package.

  • Opportunities for growth and professional development.

  • Collaborative and inclusive company culture.

Equal Employment Opportunity (EEO) Statement:

Trilyon, Inc., is an Equal Opportunity Employer committed to diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable laws. Our diverse team drives innovation, competitiveness, and creativity, enhancing our ability to effectively serve our clients and communities. This commitment to diversity makes us stronger and more adaptable.
Thank you
Anjali Sharma
Anjali@trilyonservices.com