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Mac Support Jobs (NOW HIRING)

Cushman & Wakefield

Mac Manager

Santa Clara, CA · On-site

$133.90K - $136.80K/yr

This role supports our Global MAC Manager SME who is overseeing the management of our Global MAC Projects. This role will have a main focus on NOAM Mac Support and coordination with our Occupancy ...

Cushman & Wakefield

Mac Manager

Santa Clara, CA · On-site

$133.90K - $136.80K/yr

This role supports our Global MAC Manager SME who is overseeing the management of our Global MAC Projects. This role will have a main focus on NOAM Mac Support and coordination with our Occupancy ...

Artech Information System LLC

Deskside support

New York, NY · On-site

$22.25 - $28.25/hr

Mac support would be preferred but not required. * Trade floor experience Request you to confirm me about trade floor experience . Additional Information For more information, Please contact Shubham ...

STI

IT Desktop Support - Harrisburg, PA

Harrisburg, PA · On-site

Provide workstation, laptop, and Mac support, including deployment, configuration, and troubleshooting. ***This requisition requires only a virtual interview via Teams with video enabled. ***Client ...

360 IT Professionals

Desktop Support Analyst

Long Beach, CA · On-site

$24.50 - $32.75/hr

Android and iOS support, printer support, rollout and deployment (Altiris), Service Now or similar ... Windows 7+ OS, Mac OS 10.10+, iOS 6+ Interview Type: Phone InterviewComments (optional): M-F 8am ...

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How much do mac support jobs pay per hour?

As of May 30, 2026, the average hourly pay for mac support in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

What is a Mac Support job?

A Mac Support job involves troubleshooting, maintaining, and optimizing Apple Mac devices used in workplaces or by individuals. Professionals in this role provide technical assistance for macOS, software applications, hardware issues, and network connectivity. They may also assist with system updates, security settings, and device management. Mac Support specialists often work in IT teams, offering remote or in-person support. Strong problem-solving skills and knowledge of Apple’s ecosystem are essential.

What are the key skills and qualifications needed to thrive in the Mac Support position, and why are they important?

To thrive as a Mac Support professional, you need strong knowledge of macOS systems, Apple hardware, troubleshooting techniques, and generally at least an associate degree or relevant IT certifications. Familiarity with Apple Remote Desktop, JAMF, and certifications like Apple Certified Support Professional (ACSP) are commonly expected. Excellent customer service skills, patience, and effective verbal and written communication help you stand out in this position. These skills and qualities ensure timely resolution of technical issues, clear support to users, and smooth functioning of Apple-based environments.

What are the typical daily responsibilities of a Mac Support specialist?

As a Mac Support specialist, your typical day involves troubleshooting macOS and Apple hardware issues, installing and maintaining software, managing user accounts, and providing technical assistance to employees or clients either in person or remotely. You may also be responsible for configuring devices, ensuring system security, and deploying updates across a fleet of Macs. Collaboration with IT teams and other departments to resolve escalated issues or roll out new technology is common. This role requires both independent problem-solving and excellent teamwork to ensure end-users remain productive.
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Mac Support jobs near you
Infographic showing various Mac Support job openings in the United States as of May 2026, with employment types broken down into 50% Full Time, 8% Part Time, and 42% Contract. Highlights an 100% In-person job distribution, with an average salary of $56,151 per year, or $27 per hour.
Mac Manager

Mac Manager

Cushman & Wakefield

Santa Clara, CA • On-site

$133.90K - $136.80K/yr

Full-time

Posted 4 days ago

Cushman & Wakefield rating

7.6

Company rating: 7.6 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

71st of 153 rated real estate companies

Job description

Job Title

Mac Manager

Job Description Summary

The role of the MAC Manager is to assist with the implementation of relocations, logistic moves, furniture reconfigurations, and IT systems for moves of people, daily/weekly additions of the client team, or changes to the configuration of a client (name change, deletion, termination, etc) . This role supports our Global MAC Manager SME who is overseeing the management of our Global MAC Projects. This role will have a main focus on NOAM Mac Support and coordination with our Occupancy Planners.
This role is highly interactive with the client site population and vendors. A strong customer service focus and desire to provide direct assistance to the client population is required.

Job Description

Activities will consist of day-to-day change requests; project support including client relationship and project coordination related

to space and occupancy

Provide superior customer service and customer support for day-to-day activities and questions as well as project support for large

moves.

Where there is no onsite FM or OP presence, develop and maintain excellent working relationship with key business and vendor

partners, and Site Operation Managers.

Supports the maintenance of a central database housing property floor plans, space configurations, furniture layouts, etc.

Manages and coordinates MAC work orders for approved contractors

Manage new-hire placement

Manage weekly small (<9) or large (>9) group moves

Implement move plan in accordance with the approved occupancy plan

Support MAC Manager Global SME with FM team, PDS team, and /or move vendor on installation and reconfiguration of

furniture as it pertains to small and large group moves

Coordinate with project manager to ensure work is delivered within timeframe and agreed-upon scope

Coordinate pre-move-walkthroughs to ensure spaces are ready to receive occupants

Keep track of all tasks, schedules

Ensure all moves are performed in a manner consistent with documented processes and adhere to schedules

Support change management as it pertains changing workspace and work style

Evaluate and provide improvement suggestions for move processes and vendors; identify ways to improve client relationships

through the MAC process

Requirements

Associates degree or equivalent combination of education, training and experience in project or technology coordination

preferred with strong knowledge of move process and furniture systems or facility management experience.

Zero to Four years' experience in a corporate real estate environment.

Proficient in MS Office Suite software applications

Excellent customer service and interpersonal relationship skills

Able to build strong relationships with internal and external partners to deliver effective services

Strong oral, written and presentation skills

Assumes ownership of requests in order to ensure successful completion

Strong attention to detail and quality with ability to handle concurrent projects with minimal supervision and direction


Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor's attention once they have made contact.


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