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Mac Support Jobs (NOW HIRING)

Innova Solutions, Inc

MAC Engineer /Admin

Charlotte, NC · On-site

$60 - $65/hr

Candidate is responsible for: • The Mac or JAMF Engineer / administrator collaborates closely with the Mac Support Team to implement server management plans, resolves network identification and IP ...

Office IT Solutions

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On-Site IT Support Technician

Washington, DC · On-site

$65K - $80K/yr

Support a Mac-heavy environment : troubleshoot macOS issues, manage Mac hardware lifecycle, and handle macOS updates, profiles, and configurations * Support Microsoft 365 apps running on macOS ...

TEKsystems

IT Technician

Manhattan, NY

Deploy, image, configure, and support Apple Mac devices in a large enterprise environment. * Utilise JAMF and Workspace ONE (AirWatch) to enrol, configure, secure, manage, and support endpoint ...

360 IT Professionals

Desktop Support Analyst

Long Beach, CA · On-site

$24.50 - $32.75/hr

Android and iOS support, printer support, rollout and deployment (Altiris), Service Now or similar ... Windows 7+ OS, Mac OS 10.10+, iOS 6+ Interview Type: Phone InterviewComments (optional): M-F 8am ...

TEKsystems

IT Technician

Manhattan, NY

$25 - $30/hr

Deploy, image, configure, and support Apple Mac devices in a large enterprise environment. * Utilise JAMF and Workspace ONE (AirWatch) to enrol, configure, secure, manage, and support endpoint ...

TEKsystems

IT Technician

Manhattan, NY

$25 - $30/hr

Deploy, image, configure, and support Apple Mac devices in a large enterprise environment. Utilize JAMF and Workspace ONE (AirWatch) to enroll, configure, secure, manage, and support endpoint devices.

TEKsystems

IT Technician

Manhattan, NY

$25 - $30/hr

Deploy, image, configure, and support Apple Mac devices in a large enterprise environment. Utilize JAMF and Workspace ONE (AirWatch) to enroll, configure, secure, manage, and support endpoint devices.

General Motors

Onsite IT Support Specialist

Seattle, WA · On-site

$90 - $140/hr

Support Ubuntu, Windows, and Mac desktops and laptops for various engineering teams * Support local video conference systems including upgrades, installs and troubleshooting * Support local network ...

Cencora

MAC Program Support Representative II

$24/hr

The MAC Program Support Rep II serves as the team's subject matter expert and escalation point for all MAC-related activities, ensuring timely resolution, accurate case management, and favorable ...

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Mac Support information

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How much do mac support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for mac support in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

What is a Mac Support?

A Mac Support job involves troubleshooting, maintaining, and optimizing Apple Mac devices used in workplaces or by individuals. Professionals in this role provide technical assistance for macOS, software applications, hardware issues, and network connectivity. They may also assist with system updates, security settings, and device management. Mac Support specialists often work in IT teams, offering remote or in-person support. Strong problem-solving skills and knowledge of Apple’s ecosystem are essential.

What does a Mac Support do?

As a Mac Support specialist, your typical day involves troubleshooting macOS and Apple hardware issues, installing and maintaining software, managing user accounts, and providing technical assistance to employees or clients either in person or remotely. You may also be responsible for configuring devices, ensuring system security, and deploying updates across a fleet of Macs. Collaboration with IT teams and other departments to resolve escalated issues or roll out new technology is common. This role requires both independent problem-solving and excellent teamwork to ensure end-users remain productive.

What are the key skills and qualifications needed to thrive in Mac Support, and why are they important?

To thrive as a Mac Support professional, you need strong knowledge of macOS systems, Apple hardware, troubleshooting techniques, and generally at least an associate degree or relevant IT certifications. Familiarity with Apple Remote Desktop, JAMF, and certifications like Apple Certified Support Professional (ACSP) are commonly expected. Excellent customer service skills, patience, and effective verbal and written communication help you stand out in this position. These skills and qualities ensure timely resolution of technical issues, clear support to users, and smooth functioning of Apple-based environments.

Is Apple support a good job?

Apple support roles involve assisting customers with technical issues related to Apple products, requiring strong communication skills and technical knowledge. The job can offer competitive pay, opportunities for certifications, and a dynamic work environment, but may also involve handling difficult customer interactions and irregular hours. Overall, it can be a stable and rewarding career for those interested in technology and customer service.
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Mac Support jobs near you
Infographic showing various Mac Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $56,151 per year, or $27 per hour.

Helpdesk/Desktop Support Technician

I.T. Solutions, Inc.

South San Francisco, CA • On-site

Full-time

Re-posted 19 days ago

Job description

Job Summary:
I.T. Solutions, Inc. is seeking a proactive Help Desk/Desktop Support Technician with 3–4 years of on-site IT support experience. The role involves providing technical support, managing IT onboarding for new hires, and ensuring employees have the necessary technology and training to succeed.
Responsibilities:
• Provide tier 1 and tier 2 support for Windows and macOS environments (hardware, software, peripherals).
• Troubleshoot end-user issues with devices, applications, and printers.
• Resolve PC, Mac, and printer connectivity issues (including LAN/WAN and Wi-Fi).
• Manage PC and Mac laptop refresh cycles for existing employees.
• Install, configure, and maintain operating systems, productivity software, and endpoint security tools.
• Document support requests, resolutions, and procedures in the ticketing system.
• Support Windows-based lab PCs connected to specialized instruments.
• Participate in hardware refresh cycles, inventory management, and IT infrastructure projects.
• Support AV systems, including Zoom Rooms, for business meetings.
• Educate employees on IT tools and best security practices.
• Create documentation and a knowledge base.
• Prepare and configure laptops, desktops, and mobile devices for new hires.
• Set up accounts, permissions, and application access in MS Entra, Office 365, and other enterprise platforms.
• Lead IT orientation sessions for new employees, introducing them to company systems, collaboration tools, and security best practices.
• Serve as the primary IT contact during an employee's first week to ensure smooth integration.
• Support employee offboarding by de-provisioning accounts and recovering equipment.
• Provide ongoing support during the migration from Google Workspace to Microsoft 365.
• Host lunch-and-learn sessions to introduce newly deployed technology.
• Deliver user training on IT systems and reinforce security awareness.
Qualifications:
Required:
• 2–3 years of professional desktop/help desk support (on-site required).
• Proven experience with IT onboarding and new hire orientation.
• Strong knowledge of Windows 10/11, macOS, Microsoft 365, Google Workspace, Zoom Rooms, Teams, and SharePoint.
• Familiarity with ticketing systems (ServiceNow, Zendesk, Jira, or similar).
• Basic understanding of networking (TCP/IP, DNS, DHCP).
• Excellent troubleshooting, organizational, and customer service skills.
• Strong communication skills; comfortable presenting to groups.
• Ability to manage multiple priorities independently.
Preferred:
• 2 to 3 years of PC and Mac support in Enterprise Environments.
• CompTIA A+, Network+, Microsoft, or Apple certifications.
• Experience with MDM solutions (Intune, Autopilot, AirWatch, etc.).
• Exposure to ITIL processes and enterprise IT operations
Company:
itsoli is a Consulting and Professional Services firm that provides the in-depth expertise your business needs and the flexibility your changing environment requires to help you succeed. Founded in 2004, the company is headquartered in San Mateo, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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