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Hourly Mac Support Jobs (NOW HIRING)

ALO

Warehouse Help Desk Associate

Beverly Hills, CA · On-site

$30 - $35/hr

Provide technical support for Windows and Mac devices used in the warehouse * Respond to and manage ... Some travel to other warehouse locations may be required The hourly pay range for this position is ...

Synergis

MAC Endpoint Systems Engineer

Atlanta, GA · On-site

$40 - $50/hr

Provide back-end administration and support for Jamf, Apple Enterprise Services, Apple ABM, and ... The hourly pay rate range for this position is $40.00 to $50.00 (dependent on factors including but ...

Sparks Group

Level 3 Mac Desktop Engineer

Washington, DC · Hybrid

$43 - $48/hr

This role is ideal for a solution-driven professional who not only supports Mac users at an ... Hourly $43.00 to $48.00 We offer several comprehensive benefits package including health and life ...

Ashley Mac's

BOH Cafe Team Member

Birmingham, AL

$14 - $17/hr

... Mac's Kitchen, you'll find more than just a place to work--you'll find a team that supports you and ... Competitive hourly pay plus tip pool * Sundays off * Closed on all major holidays * Free shift meal

Ashley Mac's

BOH Cafe Team Member

Birmingham, AL · On-site

$14 - $17/hr

... Mac's Kitchen, you'll find more than just a place to work-you'll find a team that supports you and ... Competitive hourly pay plus tip pool * Sundays off * Closed on all major holidays * Free shift meal

Ashley Mac's

BOH Cafe Team Member

Hoover, AL · On-site

$14 - $17/hr

... Mac's Kitchen, you'll find more than just a place to work-you'll find a team that supports you and ... Competitive hourly pay plus tip pool * Sundays off * Closed on all major holidays * Free shift meal

Ashley Mac's

BOH Cafe Team Member

Birmingham, AL

$14 - $17/hr

... Mac's Kitchen, you'll find more than just a place to work--you'll find a team that supports you and ... Competitive hourly pay plus tip pool * Sundays off * Closed on all major holidays * Free shift meal

GDH

MAC OS Expert / Automation Engineer

Saint Louis, MO · On-site

$59.82 - $63.26/hr

Develop and maintain Python-based tooling and custom validation integrations to support pipeline ... Publishing Pay Range: $59.82 - $63.26 Hourly This position is based in office and requires employee ...

PCH Technologies

Be Seen First

Service Desk Tier 1 Technician

Pennsauken, NJ · On-site

$24 - $28/hr

... and Mac support experience, including deployment, configuration, and troubleshooting * AI skills Compensation and Benefits * Hourly rate: $24.00 to $28.00 per hour, non-exempt, overtime eligible

PCH Technologies

Be Seen First

IT Field Engineer (PC Deployment and Networking)

Pennsauken, NJ · On-site

$34 - $44/hr

Microsoft 365 certification Bonus Points * macOS and Mac support experience, including deployment, configuration, and troubleshooting * AI skills Compensation and Benefits * Hourly rate: $28.00 to ...

Berklee

Tech Support

Boston, MA · On-site

$16.97/hr

Provides audio/visual equipment support for learning and rehearsal spaces on-campus. Essential ... General knowledge of Mac OS and applications * MP&E or EPD majors are encouraged to apply Hourly ...

Berklee College of Music

Tech Support

Boston, MA · On-site

$16.97/hr

Provides audio/visual equipment support for learning and rehearsal spaces on-campus. Essential ... General knowledge of Mac OS and applications * MP&E or EPD majors are encouraged to apply Hourly ...

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Hourly Mac Support information

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$14

$26

$44

How much do hourly mac support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for hourly mac support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are hourly Mac Support services?

Hourly Mac Support services provide technical assistance for Apple Mac computers on an hourly basis. These services can include troubleshooting hardware and software issues, installing updates, removing viruses, setting up new devices, and providing user training. Clients only pay for the time they use, making it a flexible option for individuals or businesses that need occasional help rather than a full-time IT staff. Support may be available remotely or on-site, depending on the provider. This approach is ideal for resolving one-time problems or ongoing minor issues as they arise.

What are the key skills and qualifications needed to thrive as an hourly Mac Support specialist, and why are they important?

To thrive as an Hourly Mac Support specialist, you need a solid understanding of macOS, Apple hardware, troubleshooting techniques, and typically some formal IT training or Apple certifications. Familiarity with tools like Apple Remote Desktop, Jamf, and ticketing systems such as Zendesk or ServiceNow is often required. Excellent communication, patience, and problem-solving abilities help foster positive user experiences and efficient issue resolution. These skills and qualities are crucial to ensure timely support, minimize downtime, and maintain high levels of client satisfaction in tech environments.

What are some common challenges faced by hourly Mac Support professionals, and how can they be addressed on the job?

Hourly Mac Support professionals often encounter challenges such as managing a diverse set of client issues, handling urgent troubleshooting requests, and staying current with frequent macOS updates. To address these, it's important to maintain strong communication with clients, prioritize tasks efficiently, and regularly update your technical knowledge. Building a toolkit of diagnostic resources and joining professional communities can also help in resolving complex problems more effectively.

What is the difference between Hourly Mac Support vs Mac Technician?

AspectHourly Mac SupportMac Technician
CredentialsBasic certifications, troubleshooting skillsApple certifications, technical training
Work EnvironmentOn-site or remote support for individual users or small businessesRepair shops, Apple stores, or service centers
Employer & IndustryFreelancers, IT support companies, small businessesAuthorized service providers, retail stores
Common Search/ComparisonYesYes

Hourly Mac Support typically involves providing troubleshooting and basic maintenance for Mac users on an as-needed basis, often remotely or on-site. Mac Technicians usually have specialized certifications and perform hardware repairs and in-depth diagnostics in professional settings. While both roles support Mac users, Hourly Mac Support is more flexible and client-focused, whereas Mac Technicians work in more technical, repair-oriented environments.

What cities are hiring for Hourly Mac Support jobs?

Cities with the most Hourly Mac Support job openings:

What are the most commonly searched types of Mac Support jobs?

The most popular types of Mac Support jobs are:

What states have the most Hourly Mac Support jobs?

States with the most job openings for Hourly Mac Support jobs include:

Hourly Mac Support jobs near you
Infographic showing various Hourly Mac Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 49% Full Time, 45% Part Time, 2% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Warehouse Help Desk Associate

ALO

Beverly Hills, CA • On-site

$30 - $35/hr

Full-time

PTO

Re-posted 13 hours ago

Job description

OVERVIEW

We are seeking a reliable and experienced Warehouse Help Desk Associate (Tier 2) to provide onsite IT support for our warehouse operations. This position focuses on supporting critical warehouse technologies such as Zebra label printers, Zebra handheld mobile computers, and both Windows and Mac-based systems. The Tier 2 associate will handle escalated technical issues, work closely with warehouse staff, and ensure smooth day-to-day technology operations.

RESPONSIBILITIES  

  • Provide Tier 1-2 IT support for warehouse operations, including hardware, software, and network issues
  • Support and troubleshoot Zebra label printers and Zebra handheld mobile computers
  • Provide technical support for Windows and Mac devices used in the warehouse
  • Respond to and manage service requests via the company's ticketing system (Freshservice or similar)
  • Utilize remote support tools to assist users both onsite and at remote warehouse locations
  • Perform hardware installations, configurations, and upgrades
  • Diagnose and resolve escalated printer, handheld, network, and software issues
  • Collaborate closely with other IT teams, including WMS (Warehouse Management Systems), Network, and Corporate IT teams, to resolve cross-functional issues and support large-scale projects
  • Document solutions and contribute to a shared knowledge base
  • Provide remote support to other warehouse sites as needed
  • Lift up to 50+ pounds occasionally and perform duties that require walking long distances across large warehouse floors
  • Maintain a safe and organized workspace and follow all company policies and procedures
  • Participate in IT projects and deployments as assigned
  • Communicate clearly and professionally with warehouse staff, management, and IT team members across different locations
  • Build strong working relationships with cross-functional IT teams, including WMS, Network, Security, and Corporate Support
  • Effectively escalate issues and coordinate solutions across multiple technical teams
  • Provide training or guidance to Tier 1 team members and warehouse users when needed
  • Participate in regular team meetings and contribute to continuous improvement efforts

QUALIFICATIONS

  • A+ Certification or proven experience in a Tier 2 support role
  • Minimum of 2 years of professional experience providing hands-on technical support in a warehouse environment
  • Strong experience with Zebra printers and Zebra handheld mobile computers
  • Experience with Windows and Mac support
  • Familiarity with ticketing systems (such as Freshservice, ServiceNow, or Jira)
  • Proficient in using remote support tools (such as Datto,SDM)
  • Experience with Azure administration
  • Experience with Active Directory administration
  • Experience with Jamf for Mac device management
  • Experience with WMS (Warehouse Management Systems)
  • Experience with Exchange 365 administration
  • Experience supporting Zoom and Microsoft Teams
  • Ability to lift 50+ pounds and walk long distances as needed
  • Excellent problem-solving and customer service skills
  • Strong communication and teamwork abilities
  • Ability to work independently and manage time effectively
  • Experience with network troubleshooting (wired and wireless in warehouse environments) preferred
  • Familiarity with mobile device management (MDM) tools preferred
  • Experience supporting warehouse management systems (WMS) preferred
  • Exposure to enterprise-level IT tools and automation preferred
  • Full-time onsite position in a warehouse setting
  • Occasional after-hours or weekend work may be required to support operational needs
  • Expected extended work periods:
    • Two weeks between April and May to support seasonal operations
    • One month in November to support multiple sales events
    • During these extended periods, 12-hour shifts and weekend work are typically required to ensure full IT coverage during critical sales periods
  • Some travel to other warehouse locations may be required

The hourly pay range for this position is $30 - $35 per hour, which represents the current range for the base salary for this non-exempt position. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company's total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a PTO policy, and many other progressive benefits.

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