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Hourly Mac Support Jobs in Ohio (NOW HIRING)

Frasco Inc

Surveillance Investigator

Columbus, OH · On-site

$20 - $26/hr

Hourly Rate: $20 - $26 per hour (Weekly Pay) Commensurate with experience and performance * Travel ... Prepare detailed reports with timestamps and supporting evidence for legal use * Adapt to changing ...

Frasco, Inc.

Surveillance Investigator

Columbus, OH · On-site

$20 - $26/hr

Hourly Rate: $20 - $26 per hour (Weekly Pay) Commensurate with experience and performance * Travel ... Prepare detailed reports with timestamps and supporting evidence for legal use * Adapt to changing ...

Frasco, Inc.

Surveillance Investigator

Toledo, OH · On-site

$20 - $26/hr

Hourly Rate: $20 - $26 per hour (Weekly Pay) Commensurate with experience and performance * Travel ... Prepare detailed reports with timestamps and supporting evidence for legal use * Adapt to changing ...

Frasco Inc

Surveillance Investigator

Toledo, OH · On-site

$20 - $26/hr

Hourly Rate: $20 - $26 per hour (Weekly Pay) Commensurate with experience and performance * Travel ... Prepare detailed reports with timestamps and supporting evidence for legal use * Adapt to changing ...

Frasco Inc

Surveillance Investigator

Akron, OH · On-site

$20 - $26/hr

Hourly Rate: $20 - $26 per hour (Weekly Pay) Commensurate with experience and performance * Travel ... Prepare detailed reports with timestamps and supporting evidence for legal use * Adapt to changing ...

Frasco, Inc.

Surveillance Investigator

Akron, OH · On-site

$20 - $26/hr

Hourly Rate: $20 - $26 per hour (Weekly Pay) Commensurate with experience and performance * Travel ... Prepare detailed reports with timestamps and supporting evidence for legal use * Adapt to changing ...

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Hourly Mac Support information

What are hourly Mac Support services?

Hourly Mac Support services provide technical assistance for Apple Mac computers on an hourly basis. These services can include troubleshooting hardware and software issues, installing updates, removing viruses, setting up new devices, and providing user training. Clients only pay for the time they use, making it a flexible option for individuals or businesses that need occasional help rather than a full-time IT staff. Support may be available remotely or on-site, depending on the provider. This approach is ideal for resolving one-time problems or ongoing minor issues as they arise.

What are the key skills and qualifications needed to thrive as an hourly Mac Support specialist, and why are they important?

To thrive as an Hourly Mac Support specialist, you need a solid understanding of macOS, Apple hardware, troubleshooting techniques, and typically some formal IT training or Apple certifications. Familiarity with tools like Apple Remote Desktop, Jamf, and ticketing systems such as Zendesk or ServiceNow is often required. Excellent communication, patience, and problem-solving abilities help foster positive user experiences and efficient issue resolution. These skills and qualities are crucial to ensure timely support, minimize downtime, and maintain high levels of client satisfaction in tech environments.

What are some common challenges faced by hourly Mac Support professionals, and how can they be addressed on the job?

Hourly Mac Support professionals often encounter challenges such as managing a diverse set of client issues, handling urgent troubleshooting requests, and staying current with frequent macOS updates. To address these, it's important to maintain strong communication with clients, prioritize tasks efficiently, and regularly update your technical knowledge. Building a toolkit of diagnostic resources and joining professional communities can also help in resolving complex problems more effectively.

What is the difference between Hourly Mac Support vs Mac Technician?

AspectHourly Mac SupportMac Technician
CredentialsBasic certifications, troubleshooting skillsApple certifications, technical training
Work EnvironmentOn-site or remote support for individual users or small businessesRepair shops, Apple stores, or service centers
Employer & IndustryFreelancers, IT support companies, small businessesAuthorized service providers, retail stores
Common Search/ComparisonYesYes

Hourly Mac Support typically involves providing troubleshooting and basic maintenance for Mac users on an as-needed basis, often remotely or on-site. Mac Technicians usually have specialized certifications and perform hardware repairs and in-depth diagnostics in professional settings. While both roles support Mac users, Hourly Mac Support is more flexible and client-focused, whereas Mac Technicians work in more technical, repair-oriented environments.

What are the most commonly searched types of Mac Support jobs in Ohio?

The most popular types of Mac Support jobs in Ohio are:

What cities in Ohio are hiring for Hourly Mac Support jobs?

Cities in Ohio with the most Hourly Mac Support job openings:

Hourly Mac Support jobs near you

IT Support Associate II, Ops Tech Solutions (OTS)

Jefferson, OH • On-site

Amazon
IT Services • 10K+ employees

7.4

Company rating: 7.4 out of 10

Based on 7,122 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Good employer

Recommended by students

Paid breaks

Learn more about Amazonexternal

Full-time

Medical, Retirement

Posted 17 days ago

Job description

Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take
on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there's more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.
Key job responsibilities
Responsibilities include, but are not limited to:
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- Experience troubleshooting integrated and interdependent computer systems
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
- Experience in a dynamic environment with a high degree of customer service
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in a dynamic environment with a high degree of customer service
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, OH, West Jefferson - 23.50 - 37.74 USD hourly
Amazon logo

About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

View All Amazon Jobs

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

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