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Hourly Mac Support Jobs in Reston, VA (NOW HIRING)

Team Velocity

Helpdesk Support Specialist

Sterling, VA

$16/hr

This is a PART-TIME, onsite, hourly position (approximately 30 hours/week, M-F), located in our ... Strong knowledge of Windows and/or Mac operating systems, Microsoft Office/365, and common business ...

Team Velocity

Helpdesk Support Specialist

Herndon, VA · On-site

$16/hr

This is a PART-TIME, onsite, hourly position (approximately 30 hours/week, M-F), located in our ... Strong knowledge of Windows and/or Mac operating systems, Microsoft Office/365, and common business ...

Team Velocity

Helpdesk Support Specialist

Herndon, VA

$16/hr

This is a PART-TIME, onsite, hourly position (approximately 30 hours/week, M-F), located in our ... Strong knowledge of Windows and/or Mac operating systems, Microsoft Office/365, and common business ...

Team Velocity

Helpdesk Support Specialist

Herndon, VA

$16/hr

This is a PART-TIME, onsite, hourly position (approximately 30 hours/week, M-F), located in our ... Strong knowledge of Windows and/or Mac operating systems, Microsoft Office/365, and common business ...

USO

Regional IT Support Technician

Arlington, VA · On-site

$30.77 - $40.38/hr

Familiarity with Mac operating systems and experience with mobile device management preferred ... The hourly range for this position is $30.77-$40.38. * To support pay transparency, this posting ...

USO

Regional IT Support Technician

Arlington, VA · On-site

$30.77 - $40.38/hr

Familiarity with Mac operating systems and experience with mobile device management preferred ... The hourly range for this position is $30.77-$40.38. * To support pay transparency, this posting ...

Frasco Inc

Surveillance Investigator

Alexandria, VA · On-site

$20 - $26/hr

Hourly Rate: $20 - $26 per hour (Weekly Pay) Commensurate with experience and performance * Travel ... Prepare detailed reports with timestamps and supporting evidence for legal use * Adapt to changing ...

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All JobsHourly Mac Support JobsHourly Mac Support Jobs in Reston, VA

Hourly Mac Support information

See Reston, VA salary details

$15

$27

$46

How much do hourly mac support jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for hourly mac support in Reston, VA is $27.10, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $29.52 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Hourly Mac Support specialist, and why are they important?

To thrive as an Hourly Mac Support specialist, you need a solid understanding of macOS, Apple hardware, troubleshooting techniques, and typically some formal IT training or Apple certifications. Familiarity with tools like Apple Remote Desktop, Jamf, and ticketing systems such as Zendesk or ServiceNow is often required. Excellent communication, patience, and problem-solving abilities help foster positive user experiences and efficient issue resolution. These skills and qualities are crucial to ensure timely support, minimize downtime, and maintain high levels of client satisfaction in tech environments.

What jobs pay 4000 a week without a degree?

Hourly Mac Support roles typically do not pay $4,000 a week; such high earnings usually require specialized skills, certifications, or experience in fields like freelance IT consulting, software development, or high-level technical support. These positions often involve flexible schedules, remote work, and technical expertise with Apple products and troubleshooting tools. Achieving this income level without a degree generally depends on building a strong skill set and reputation in the industry.

What is the job description of a Mac OS support?

A Mac OS support technician assists users with troubleshooting and resolving issues related to Apple computers and operating systems. They diagnose hardware and software problems, perform system updates, and may configure network and security settings, often using tools like Remote Desktop or diagnostic software. Strong knowledge of macOS, customer service skills, and relevant certifications are typically required.

Who pays $30 an hour without a degree?

Hourly Mac support technicians can earn around $30 an hour without a degree, especially with relevant certifications, technical skills, and experience in troubleshooting and hardware repair. Many such roles are available in IT support, retail, or freelance consulting, often requiring strong problem-solving abilities and familiarity with Apple products.

What jobs pay $700 a day?

Hourly Mac Support roles typically do not pay $700 a day unless they involve specialized skills, certifications, or freelance consulting. High-paying tech consulting, freelance IT support, or contract-based roles in IT and support services can reach or exceed this daily rate, especially for experienced professionals working on short-term projects or with advanced expertise. Such positions often require strong technical skills, certifications, and the ability to work independently or on a contract basis.

What are Hourly Mac Support services?

Hourly Mac Support services provide technical assistance for Apple Mac computers on an hourly basis. These services can include troubleshooting hardware and software issues, installing updates, removing viruses, setting up new devices, and providing user training. Clients only pay for the time they use, making it a flexible option for individuals or businesses that need occasional help rather than a full-time IT staff. Support may be available remotely or on-site, depending on the provider. This approach is ideal for resolving one-time problems or ongoing minor issues as they arise.

What are some common challenges faced by Hourly Mac Support professionals, and how can they be addressed on the job?

Hourly Mac Support professionals often encounter challenges such as managing a diverse set of client issues, handling urgent troubleshooting requests, and staying current with frequent macOS updates. To address these, it's important to maintain strong communication with clients, prioritize tasks efficiently, and regularly update your technical knowledge. Building a toolkit of diagnostic resources and joining professional communities can also help in resolving complex problems more effectively.

What is the difference between Hourly Mac Support vs Mac Technician?

AspectHourly Mac SupportMac Technician
CredentialsBasic certifications, troubleshooting skillsApple certifications, technical training
Work EnvironmentOn-site or remote support for individual users or small businessesRepair shops, Apple stores, or service centers
Employer & IndustryFreelancers, IT support companies, small businessesAuthorized service providers, retail stores
Common Search/ComparisonYesYes

Hourly Mac Support typically involves providing troubleshooting and basic maintenance for Mac users on an as-needed basis, often remotely or on-site. Mac Technicians usually have specialized certifications and perform hardware repairs and in-depth diagnostics in professional settings. While both roles support Mac users, Hourly Mac Support is more flexible and client-focused, whereas Mac Technicians work in more technical, repair-oriented environments.

What are the most commonly searched types of Mac Support jobs in Reston, VA? The most popular types of Mac Support jobs in Reston, VA are:
What job categories do people searching Hourly Mac Support jobs in Reston, VA look for? The top searched job categories for Hourly Mac Support jobs in Reston, VA are:
Hourly Mac Support jobs near you
Helpdesk Support Specialist

Helpdesk Support Specialist

Team Velocity

Sterling, VA

$16/hr

Part-time

Posted 14 days ago

Job description

As a Helpdesk Support Specialist you will provide user guidance and first-level support by assisting with incident resolution. You have the ability to provide stellar customer service in a demanding environment and have strong interpersonal and communication skills to effectively communicate with end users. You have a keen ability to translate technical jargon and concepts to non-technical users.

This is a PART-TIME, onsite, hourly position (approximately 30 hours/week, M-F), located in our Herndon, VA office. Candidates must reside within daily commuting distance of our Herndon location.

Responsibilities
  • Serve as the first line of support for incoming IT requests via phone, email, or ticketing system.
  • Diagnose and troubleshoot hardware, software, and network issues.
  • Assist users with account setup, password resets, and access to systems or applications.
  • Document issues and resolutions in the helpdesk ticketing system to ensure proper tracking and knowledge sharing.
  • Escalate complex problems to Level 2/3 support teams when necessary.
  • Install, configure, and maintain computer systems, mobile devices, printers, and other IT equipment.
  • Provide end-user training and guidance on company systems and applications.
  • Maintain compliance with IT security and data protection policies.
  • Participate in routine system maintenance, updates, and IT projects as assigned.

Qualifications

  • Education: Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
  • Experience: 1-2+ years of IT support/helpdesk experience, preferred
  • Strong knowledge of Windows and/or Mac operating systems, Microsoft Office/365, and common business applications
  • Familiarity with networks, Active Directory, VPN, and remote desktop tools
  • Excellent problem-solving and troubleshooting skills
  • Strong communication and interpersonal skills with a customer-service orientation
  • Ability to prioritize tasks and manage time effectively in a fast-paced environment

COMPENSATION
This is a part-time, hourly position ($16/hour), approximately 30 hours/week M-F, located in our Herndon, VA office.

NEXT STEPS
If you meet the requirements and are interested in applying for this role, please complete the online application, be sure to include a current resume and contact information. NO PHONE CALLS PLEASE.

ABOUT TEAM VELOCITY
Team Velocity is a SaaS technology provider serving the automotive industry. We provide an omni-channel marketing automation platform and retailing solutions to OEMs and dealerships nationwide.

We are revolutionizing the automotive industry with cutting-edge technology to help dealers sell and service more cars. Made by dealers for dealers, Team Velocity’s proprietary technology platform Apollo® analyzes consumer behavior to predict who will buy, what they will buy, and when they are ready to service. Apollo automates the entire communication process by delivering hyper-personalized campaigns across every touchpoint, maximizing ROI, and lifetime revenue.

Our vision is to serve our clients with a single technology platform that empowers them to execute intelligent marketing across every online and offline channel. We aim to deliver a frictionless consumer experience, from the initial engagement to the final transaction.

Our team members are hard-working and driven to achieve success for our clients and our unique culture promotes creativity, camaraderie, and success.

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