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Hourly Mac Support Jobs in Reston, VA (NOW HIRING)

Sparks Group

Level 3 Mac Desktop Engineer

Washington, DC · Hybrid

$43 - $48/hr

This role is ideal for a solution-driven professional who not only supports Mac users at an ... Hourly $43.00 to $48.00 We offer several comprehensive benefits package including health and life ...

GDIT

VIP Team Member

Bethesda, MD · On-site

$30.44 - $41.18/hr

... Mac systems, including workstations and mobile devices Experience supporting Linux/UNIX ... Cutting-edge technology you can learn from The likely hourly rate for this position is between $30 ...

Entarian

Help Desk Specialist

Silver Spring, MD · On-site

$25 - $28/hr

Support Mac workstations * Issue remediation and request triaging for custom applications * Mobile ... The hourly rate for this position is approximately $25 - 28/hr. Work will be completed on-site at ...

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Hourly Mac Support information

See Reston, VA salary details

$15

$27

$46

How much do hourly mac support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for hourly mac support in Reston, VA is $27.10, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $29.52 per hour, depending on experience, location, and employer.

What are hourly Mac Support services?

Hourly Mac Support services provide technical assistance for Apple Mac computers on an hourly basis. These services can include troubleshooting hardware and software issues, installing updates, removing viruses, setting up new devices, and providing user training. Clients only pay for the time they use, making it a flexible option for individuals or businesses that need occasional help rather than a full-time IT staff. Support may be available remotely or on-site, depending on the provider. This approach is ideal for resolving one-time problems or ongoing minor issues as they arise.

What are the key skills and qualifications needed to thrive as an hourly Mac Support specialist, and why are they important?

To thrive as an Hourly Mac Support specialist, you need a solid understanding of macOS, Apple hardware, troubleshooting techniques, and typically some formal IT training or Apple certifications. Familiarity with tools like Apple Remote Desktop, Jamf, and ticketing systems such as Zendesk or ServiceNow is often required. Excellent communication, patience, and problem-solving abilities help foster positive user experiences and efficient issue resolution. These skills and qualities are crucial to ensure timely support, minimize downtime, and maintain high levels of client satisfaction in tech environments.

What are some common challenges faced by hourly Mac Support professionals, and how can they be addressed on the job?

Hourly Mac Support professionals often encounter challenges such as managing a diverse set of client issues, handling urgent troubleshooting requests, and staying current with frequent macOS updates. To address these, it's important to maintain strong communication with clients, prioritize tasks efficiently, and regularly update your technical knowledge. Building a toolkit of diagnostic resources and joining professional communities can also help in resolving complex problems more effectively.

What is the difference between Hourly Mac Support vs Mac Technician?

AspectHourly Mac SupportMac Technician
CredentialsBasic certifications, troubleshooting skillsApple certifications, technical training
Work EnvironmentOn-site or remote support for individual users or small businessesRepair shops, Apple stores, or service centers
Employer & IndustryFreelancers, IT support companies, small businessesAuthorized service providers, retail stores
Common Search/ComparisonYesYes

Hourly Mac Support typically involves providing troubleshooting and basic maintenance for Mac users on an as-needed basis, often remotely or on-site. Mac Technicians usually have specialized certifications and perform hardware repairs and in-depth diagnostics in professional settings. While both roles support Mac users, Hourly Mac Support is more flexible and client-focused, whereas Mac Technicians work in more technical, repair-oriented environments.

What are the most commonly searched types of Mac Support jobs in Reston, VA?

The most popular types of Mac Support jobs in Reston, VA are:

Hourly Mac Support jobs near you

Summer 2027 Intern - Return Offer Only

Freddie Mac

Mclean, VA

$54K - $82K/yr

Full-time

Posted 4 days ago

Freddie Mac rating

9.2

Company rating: 9.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it's at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.

Note: This posting will be used for administrative purposes related to Freddie Mac's summer intern return offers within University hiring.

Current Freddie Mac employees please apply through the internal career site.

We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

A safe and secure environment is critical to Freddie Mac's business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.

CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.

Time-type:Full timeFLSA Status:Non-Exempt

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.

This position has an annualized market-based salary range of $54,000 - $82,000 . All interns positions are paid at an hourly rate, which can be found in the body of the job description.Employment Type: FULL_TIME

What Freddie Mac employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Freddie Mac logo

About Freddie Mac

Sourced by ZipRecruiter

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you'll do important work for the housing finance system and make a difference in the lives of others.

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

McLean, VA, US

Year founded

1970

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