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Hourly Mac Support Jobs in Florida (NOW HIRING)

Fay Servicing

Investor Reporting Analyst II

Tampa, FL · Hybrid

$35.57 - $49.86/hr

... support and investor-driven results. As a subsidiary of Fay Financial and a key part of The Fay ... The hourly range for this position is between $35.57 to $49.86 hourly * This position is eligible ...

Fay Servicing

Investor Reporting Analyst II

Tampa, FL · Hybrid

$35.57 - $49.87/hr

... support and investor-driven results. As a subsidiary of Fay Financial and a key part of The Fay ... The hourly range for this position is between $35.57 to $49.87 hourly * This position is eligible ...

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Hourly Mac Support information

What are hourly Mac Support services?

Hourly Mac Support services provide technical assistance for Apple Mac computers on an hourly basis. These services can include troubleshooting hardware and software issues, installing updates, removing viruses, setting up new devices, and providing user training. Clients only pay for the time they use, making it a flexible option for individuals or businesses that need occasional help rather than a full-time IT staff. Support may be available remotely or on-site, depending on the provider. This approach is ideal for resolving one-time problems or ongoing minor issues as they arise.

What are the key skills and qualifications needed to thrive as an hourly Mac Support specialist, and why are they important?

To thrive as an Hourly Mac Support specialist, you need a solid understanding of macOS, Apple hardware, troubleshooting techniques, and typically some formal IT training or Apple certifications. Familiarity with tools like Apple Remote Desktop, Jamf, and ticketing systems such as Zendesk or ServiceNow is often required. Excellent communication, patience, and problem-solving abilities help foster positive user experiences and efficient issue resolution. These skills and qualities are crucial to ensure timely support, minimize downtime, and maintain high levels of client satisfaction in tech environments.

What are some common challenges faced by hourly Mac Support professionals, and how can they be addressed on the job?

Hourly Mac Support professionals often encounter challenges such as managing a diverse set of client issues, handling urgent troubleshooting requests, and staying current with frequent macOS updates. To address these, it's important to maintain strong communication with clients, prioritize tasks efficiently, and regularly update your technical knowledge. Building a toolkit of diagnostic resources and joining professional communities can also help in resolving complex problems more effectively.

What is the difference between Hourly Mac Support vs Mac Technician?

AspectHourly Mac SupportMac Technician
CredentialsBasic certifications, troubleshooting skillsApple certifications, technical training
Work EnvironmentOn-site or remote support for individual users or small businessesRepair shops, Apple stores, or service centers
Employer & IndustryFreelancers, IT support companies, small businessesAuthorized service providers, retail stores
Common Search/ComparisonYesYes

Hourly Mac Support typically involves providing troubleshooting and basic maintenance for Mac users on an as-needed basis, often remotely or on-site. Mac Technicians usually have specialized certifications and perform hardware repairs and in-depth diagnostics in professional settings. While both roles support Mac users, Hourly Mac Support is more flexible and client-focused, whereas Mac Technicians work in more technical, repair-oriented environments.

What are the most commonly searched types of Mac Support jobs in Florida?

The most popular types of Mac Support jobs in Florida are:

What cities in Florida are hiring for Hourly Mac Support jobs?

Cities in Florida with the most Hourly Mac Support job openings:

Hourly Mac Support jobs near you

TECHNOLOGY SUPPORT SPECIALIST I

Broward County Public Schools

Hollywood, FL

$25.93 - $39.74/hr

Full-time

Re-posted yesterday

Broward County Public Schools rating

6.7

Company rating: 6.7 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

333rd of 634 rated elementary and secondary schools

Job description

Requisition ID: 24187

Work Location: HOLLYWOOD PARK ELEMENTARY

City: HOLLYWOOD

POSITION GOAL
Ensure continuous availability of all technology assets for the assigned location by providing technical support of District owned computer hardware, software, networks, and servers, concentrating in customer concerns, needs, issues training and guidance.
ESSENTIAL PERFORMANCE RESPONSIBILITIES
MINIMUM QUALIFICATIONS & EXPERIENCE
  • A standard high school diploma or satisfactory completion of an approved General Educational Development (GED) Testing Program.
  • A minimum of four (4) years of experience in supporting computer systems related to digital environment.

OR

  • An earned associates degree from an accredited
  • A minimum of two (2) years of experience in supporting computer systems related to digital environment.

AND

  • Proficiency required in the following:
    • Basic hardware and software troubleshooting
    • Knowledge of Windows, Mac, and iOS operating systems
    • Installing and maintaining software applications
    • Managing and maintaining computer network systems including Virtual and Local Area Networks
    • Supporting enterprise applications used in word processing, spreadsheets, databases, presentations, and electronic mail, cloud storage and other related applications.
    • Effective communication
    • Computer skills as required for the position
PREFERRED QUALIFICATIONS & EXPERIENCE
  • Bilingual skills.
JOB PROGRESSION LADDER:

The Technology Support Specialist I & II jobs are designated as one job for the purpose of job progression when the employee has achieved an evaluation indicating that his/her job performance has met or exceeded the expectations of the job. The Technology Support Specialist I shall be promoted to Technology Support Specialist II after two (2) years of experience in the department/school.

SIGNIFICANT CONTACTS-frequency, contact, purpose

Collaborates with customers at the assigned location and with district level technology support staff to ensure an effective, stable and consistent digital environment.

PHYSICAL REQUIREMENTS

Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10   pounds of force as frequently as needed to move objects.

TERMS OF EMPLOYMENT

Salary and benefits shall be paid consistent with the District's approved compensation plan.  Length of the work year and hours of employment shall be those established by the School Board.

LINK TO JOB DESCRIPTION

To review the complete job description for this position access the following website: https://www.browardschools.com/Page/36072 and do a search by Job Code. The Job Code for this position is: MM-085

SKILLS
    COMPETENCIES
      CERTIFICATIONS
        LOCATION PREFERENCES/ADDITIONAL INFOR

        Advertisement Window: 08/17/2026  - Open Until Filled  

        Work Calendar:  217 Day Cal  

        Pay Grade: GRADE 18

        Classification: Nonexempt 

        Compensation

        Hourly Rate - $25.93 - $39.74 per hour

        Shift Differential (If applicable) -  /     

        NOTE: New hires will be hired at the minimum of the assigned salary range

         
         
         

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