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Loss Mitigation Manager Jobs (NOW HIRING)

Cathay Bank

Mortgage Loss Mitigation Specialist

El Monte, CA · On-site

$25.53 - $28.13/hr

Manage inbound, outbound, and follow up calls related to Mortgage Loss Mitigation and collection efforts to ensure quick and effective solutions are provided to each borrower. * Follow the Fair Debt ...

New

Restore Restoration, Inc.

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Mitigation Manager

Melrose Park, IL · On-site

$70K - $100K/yr

The Mitigation Manager is responsible for attending all water losses, ensuring projects are executed safely, efficiently, and professionally, and delivering an exceptional customer experience during ...

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Cathay Bank

Mortgage Loss Mitigation Team Lead

El Monte, CA · On-site

$33.65 - $43.27/hr

Manage late-stage delinquent loan inbound, outbound, and follow-up calls with borrowers to ensure ... Contact delinquent borrowers to review approved loss mitigation options as well as preparation of ...

Vacatia

Your work directly influences loss mitigation outcomes, owner satisfaction, and the financial ... Manage your portfolio of owner accounts, negotiate solutions within company guidelines, and drive ...

Cathay Bank

Mortgage Loss Mitigation Team Lead

El Monte, CA · On-site

$33.65 - $43.27/hr

Manage late-stage delinquent loan inbound, outbound, and follow-up calls with borrowers to ensure ... Contact delinquent borrowers to review approved loss mitigation options as well as preparation of ...

M&T Bank

Loss Mitigation Underwriter III

Getzville, NY · On-site

$26 - $43.34/hr

Manage and monitor account portfolio to ensure that all documentation and account decisions comply ... Communicate with HUD regarding loss mitigation requests and extension approvals. * Review denied ...

M&T Bank

Loss Mitigation Underwriter III

Getzville, NY

$26 - $43.34/hr

Manage and monitor account portfolio to ensure that all documentation and account decisions comply ... Communicate with HUD regarding loss mitigation requests and extension approvals. * Review denied ...

Vacatia

Loss Mitigation Specialist

Fort Lauderdale, FL · On-site

Your work directly influences loss mitigation outcomes, owner satisfaction, and the financial ... Manage your portfolio of owner accounts, negotiate solutions within company guidelines, and drive ...

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Loss Mitigation Manager information

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$87.5K

$144.5K

How much do loss mitigation manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for loss mitigation manager in the United States is $142,017.00, according to ZipRecruiter salary data. Most workers in this role earn between $143,000.00 and $143,000.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by Loss Mitigation Managers in their daily work?

Loss Mitigation Managers often navigate complex cases involving borrowers facing financial hardship, requiring careful analysis and tailored resolution strategies. Balancing the needs of distressed borrowers with organizational risk management goals can present unique challenges, especially in high-volume, fast-paced environments. Managers regularly collaborate with loan officers, legal teams, and external agencies to find effective, compliant solutions. Success in the role often comes from the ability to adapt to changing regulations, maintain detailed documentation, and develop strong relationships with both customers and internal stakeholders.

What are the key skills and qualifications needed to thrive in the Loss Mitigation Manager position, and why are they important?

To thrive as a Loss Mitigation Manager, you need in-depth knowledge of mortgage servicing, foreclosure prevention strategies, and relevant legal and regulatory requirements, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with loan servicing software, CRM platforms, and specialized loss mitigation systems is valuable, along with certifications such as Certified Mortgage Banker (CMB) or similar credentials. Excellent negotiation, problem-solving, and communication skills set exceptional candidates apart, along with the ability to handle sensitive customer situations with empathy. These skills are essential to effectively minimize financial losses, ensure compliance, and foster positive outcomes for both the institution and its clients.

What does a Loss Mitigation Manager do?

A Loss Mitigation Manager oversees strategies to minimize financial losses for a lender by helping borrowers avoid foreclosure. They manage loan workout programs, negotiate repayment plans or loan modifications, and ensure compliance with regulations. Their role involves analyzing delinquent accounts, communicating with borrowers, and coordinating with legal and financial teams. Effective loss mitigation helps protect both the lender and the borrower by finding sustainable solutions to financial distress.

More about Loss Mitigation Manager jobs
What cities are hiring for Loss Mitigation Manager jobs? Cities with the most Loss Mitigation Manager job openings:
What are the most commonly searched types of Loss Mitigation jobs? The most popular types of Loss Mitigation jobs are:
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Loss Mitigation Manager jobs near you
Infographic showing various Loss Mitigation Manager job openings in the United States as of July 2026, with employment types broken down into 71% Full Time, 26% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $142,017 per year, or $68.3 per hour.
Mortgage Loss Mitigation Specialist

Mortgage Loss Mitigation Specialist

Cathay Bank

El Monte, CA • On-site

$25.53 - $28.13/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

New

Job description

People Drive Our Success
Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities.
Apply today!
What our team members are saying:
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GENERAL SUMMARY
Responsible for the collection of all residential mortgages, Home Equity Lines, and consumer loans. In compliance with FDCPA, will attempt to contact borrowers when a mortgage payment is missed to determine the reason for the delinquency and to assist the borrower with making payments or discuss the options available to bring the account current, such as forbearance agreements, or other loss mitigation programs available. They will also handle the ordering and reviewing of delinquency inspections and preservation actions, in compliance with investor guidelines and federal/local law. The Collections/Claims Specialist will also handle the submissions, tracking and reconciling of claims to investors or MI companies, on behalf of the investors.
ESSENTIAL FUNCTIONS
  • Manage inbound, outbound, and follow up calls related to Mortgage Loss Mitigation and collection efforts to ensure quick and effective solutions are provided to each borrower.
  • Follow the Fair Debt Collections Practices Act (FDCPA) and comply with Cathay Bank's policies and procedures related to mortgage delinquencies, defaults, and collection.
  • Ensure effective collection of an assigned group of delinquent loans to minimize losses to the Bank, including escalated or large payment delinquencies.
  • Contact delinquent customers for repayment and accurately document customer account information.
  • Promptly provide information about the availability of loss mitigation options to borrowers who express adverse changes in their financial circumstances that is likely to cause them to experience a long-term delinquency for which loss mitigation options may be available.
  • Monitor and manage mortgage delinquent report activities. Recording details of comments, inquiries, complaints, and actions taken.
  • Provide excellent customer service by researching payment delinquency related questions with Loan Servicing Department in a timely manner.
  • Perform general clerical duties as needed.

QUALIFICATIONS
  • Education: High school diploma or equivalent.
  • Skills/Ability: Strong organizing and problem-solving skills; good written and verbal communication skills; must be able to adapt well in a fast paced and constantly changing business environment; PC proficient; demonstrated ability to work in a team-oriented environment and provide good customer service. Bilingual is a plus.

OTHER DETAILS
$25.53 - $28.13 / hour
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.
Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).
Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our California Job Applicant Privacy Policy.
Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.
Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster:
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Cathay Bank endeavors to make www.CathayBank.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at (626) 582-7370 or mickey.hsu@cathaybank.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
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This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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