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Loss Mitigation Manager Jobs (NOW HIRING)

Civic Credit Union

Loss Mitigation Manager

Raleigh, NC · On-site

$50K - $69K/yr

ABOUT THE POSITION Loss Mitigation Manager is responsible for operational management of the Loss Mitigation Team and its efforts to proactively manage delinquent accounts by contacting Credit Union ...

Civic Credit Union

Loss Mitigation Manager

Raleigh, NC

$50K - $69K/yr

ABOUT THE POSITION Loss Mitigation Manager is responsible for operational management of the Loss Mitigation Team and its efforts to proactively manage delinquent accounts by contacting Credit Union ...

CR Fletcher

AVP Loss Mitigation Manager

Syracuse, NY · On-site

$141K/yr

CR Fletcher is recruiting for an AVP, Loss Mitigation Manager for a financial services institution in the area. The Manager will lead a team in collecting past due payments for all consumer products ...

CR Fletcher

AVP Loss Mitigation Manager

Syracuse, NY

$141K/yr

CR Fletcher is recruiting for an AVP, Loss Mitigation Manager for a financial services institution in the area. The Manager will lead a team in collecting past due payments for all consumer products ...

Selene Holdings

Loss Mitigation Specialist

Dallas, TX · On-site

The Loss Mitigation Specialist has proven mastery of the requirements of the Loss Mitigation ... Manages competing demands. Changes approach or method to best fit the situation. Able to deal with ...

Selene Holdings

Loss Mitigation Specialist

Dallas, TX · On-site

The Loss Mitigation Specialist has proven mastery of the requirements of the Loss Mitigation ... Manages competing demands. Changes approach or method to best fit the situation. Able to deal with ...

Selene Holdings

Loss Mitigation Specialist

Dallas, TX · On-site

The Loss Mitigation Specialist has proven mastery of the requirements of the Loss Mitigation ... Manages competing demands. Changes approach or method to best fit the situation. Able to deal with ...

Selene Holdings

Loss Mitigation Specialist

Dallas, TX · On-site

The Loss Mitigation Specialist has proven mastery of the requirements of the Loss Mitigation ... Manages competing demands. Changes approach or method to best fit the situation. Able to deal with ...

Selene Holdings

Loss Mitigation Specialist

Dallas, TX · On-site

The Loss Mitigation Specialist has proven mastery of the requirements of the Loss Mitigation ... Manages competing demands. Changes approach or method to best fit the situation. Able to deal with ...

Selene Holdings

Loss Mitigation Specialist

Dallas, TX · On-site

The Loss Mitigation Specialist has proven mastery of the requirements of the Loss Mitigation ... Manages competing demands. Changes approach or method to best fit the situation. Able to deal with ...

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Loss Mitigation Manager information

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$87.5K

$144.5K

How much do loss mitigation manager jobs pay per year?

As of Jun 17, 2026, the average yearly pay for loss mitigation manager in the United States is $142,017.00, according to ZipRecruiter salary data. Most workers in this role earn between $143,000.00 and $143,000.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by Loss Mitigation Managers in their daily work?

Loss Mitigation Managers often navigate complex cases involving borrowers facing financial hardship, requiring careful analysis and tailored resolution strategies. Balancing the needs of distressed borrowers with organizational risk management goals can present unique challenges, especially in high-volume, fast-paced environments. Managers regularly collaborate with loan officers, legal teams, and external agencies to find effective, compliant solutions. Success in the role often comes from the ability to adapt to changing regulations, maintain detailed documentation, and develop strong relationships with both customers and internal stakeholders.

What are the key skills and qualifications needed to thrive in the Loss Mitigation Manager position, and why are they important?

To thrive as a Loss Mitigation Manager, you need in-depth knowledge of mortgage servicing, foreclosure prevention strategies, and relevant legal and regulatory requirements, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with loan servicing software, CRM platforms, and specialized loss mitigation systems is valuable, along with certifications such as Certified Mortgage Banker (CMB) or similar credentials. Excellent negotiation, problem-solving, and communication skills set exceptional candidates apart, along with the ability to handle sensitive customer situations with empathy. These skills are essential to effectively minimize financial losses, ensure compliance, and foster positive outcomes for both the institution and its clients.

What does a Loss Mitigation Manager do?

A Loss Mitigation Manager oversees strategies to minimize financial losses for a lender by helping borrowers avoid foreclosure. They manage loan workout programs, negotiate repayment plans or loan modifications, and ensure compliance with regulations. Their role involves analyzing delinquent accounts, communicating with borrowers, and coordinating with legal and financial teams. Effective loss mitigation helps protect both the lender and the borrower by finding sustainable solutions to financial distress.

More about Loss Mitigation Manager jobs
What cities are hiring for Loss Mitigation Manager jobs? Cities with the most Loss Mitigation Manager job openings:
What are the most commonly searched types of Loss Mitigation jobs? The most popular types of Loss Mitigation jobs are:
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Loss Mitigation Manager jobs near you
Infographic showing various Loss Mitigation Manager job openings in the United States as of June 2026, with employment types broken down into 21% Full Time, 74% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $142,017 per year, or $68.3 per hour.
Loss Mitigation Manager

Loss Mitigation Manager

Local Government Federal Credit Union

Raleigh, NC • On-site

$139K/yr

Full-time

Posted 27 days ago

Job description

Job Type
Full-time
Description
CIVIC CULTURE
Our organizations believe we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins.
ABOUT THE POSITION
Loss Mitigation Manager is responsible for operational management of the Loss Mitigation Team and its efforts to proactively manage delinquent accounts by contacting Credit Union members. This role involves identifying potential risks, working with internal team and members to resolve payment issues and escalated situations, providing advanced oversight of repayment solutions, and implementing strategies to mitigate loan losses.
NORMAL DAY-TO-DAY WORK
  1. Manages early and late-stage delinquency management efforts by ensuring Loss Mitigation Team monitors loan accounts and identifying members who are at risk of becoming delinquent.
  2. Oversees and provides leadership guidance to Loss Mitigation Team Leaders in accordance with organizational strategy and principles.
  3. Provides primary oversight of Loss Mitigation workforce management and scheduling.
  4. Recommends strategic collection efforts and assists in operational implementation of strategy.
  5. Assists in creating and maintains oversight of all front end collection efforts to ensure team goals and KPIs are met.
  6. Works with the Loss Mitigation team to approve escalated repayment plans and settlements.
  7. Approves strategic loan modifications and workout plans for approval.
  8. Provides primary escalation assistance to active and charged-off accounts.
  9. Ensures the accurate documentation of all member interactions, payment agreements, and actions plans in the core collection system.
  10. Provides members with information on financial education resources and tools to help them manage their finances and avoid future delinquencies.
  11. Fosters a culture of cross-team collaboration and bench-strength within the Loss Mitigation Team, including functions of escalated collection actions and Default Management.
  12. Maintains and trains knowledge of Loss Mitigation Team practices and procedures to best aid in cross-team communication.
  13. Serves as primary resource for knowledge of elevated account actions, insurance claims, and collateral recovery efforts to best assist with membership communication pre and post charge off.
  14. Collaborates as necessary with other internal business units and resources to ensure a coordinated approach to loss prevention.
  15. Partners with the AVP of Risk Assessment and Loss Mitigation in reviewing reports on delinquency trends, member interactions, and recovery efforts.
  16. Ensures all activities are in compliance with federal and state regulations, as well as Credit Union policies, guidelines, and procedures.
  17. Takes ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve.

JOB QUALIFICATIONS
Here are a few skills you MUST have to be qualified for this position:
  1. Minimum 7 - 9 years' experience in Consumer, Commercial, and Real Estate collections, or combination of experience and advanced education.
  2. Minimum 1-3 years of experience in a lead or leadership role in financial services.
  3. Practical experience analyzing consumer credit reports, income statements, and credit principles.
  4. Demonstrated understanding of accounting principles and business financial statements and tax returns.
  5. Demonstrated experience with credit procedures, policies, regulations and laws, in addition to knowledge of bankruptcy and consumer law.
  6. Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.
  7. Ability to lift a minimum of 25 lbs. (file boxes, computer).
  8. Travel required on occasion.

Here are a few qualities we'd LIKE for you to have to make you more suited for this position:
  1. BA/BS in Business Management or related field.
  2. 1 - 3 years of experience in credit underwriting, portfolio evaluation, or administration.
  3. Prior escalated collections experience including repossession, foreclosure, and small claims management.

CONTACT US
If you have questions about this position description, please feel welcome to ask. You can reach our HR Department at:
Civic Human Resources
3600 Wake Forest Road, Raleigh, NC 27609
careers@civicfcu.org

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