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Loss Mitigation Director Jobs (NOW HIRING)

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Processor (SPOC)

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Processor (SPOC)

Getzville, NY

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

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Loss Mitigation Director information

See salary details

$68K

$114.4K

$206K

How much do loss mitigation director jobs pay per year?

As of Aug 17, 2026, the average yearly pay for loss mitigation director in the United States is $114,374.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,500.00 and $126,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a loss mitigation director, and why are they important?

To thrive as a Loss Mitigation Director, you need expertise in mortgage servicing, default management, and financial analysis, often supported by a bachelor's degree in finance or a related field. Familiarity with loan management systems, regulatory compliance tools, and industry certifications such as Certified Mortgage Banker (CMB) are commonly required. Strong leadership, negotiation, and strategic communication skills set top performers apart in this role. These skills are crucial for effectively managing risk, ensuring regulatory compliance, and optimizing loan recovery processes for financial institutions.

What is the difference between Loss Mitigation Director vs Loss Mitigation Specialist?

AspectLoss Mitigation DirectorLoss Mitigation Specialist
CredentialsTypically requires a bachelor’s degree and industry certificationsOften requires similar certifications but may have less formal education requirements
Work EnvironmentOversees teams and strategies in a corporate settingWorks directly with borrowers and loan portfolios
ResponsibilitiesDevelops loss mitigation policies, manages teams, and sets strategic goalsEvaluates borrower situations, recommends solutions, and processes mitigation options

The Loss Mitigation Director focuses on strategic leadership and team management within the industry, while the Loss Mitigation Specialist handles direct borrower interactions and case evaluations. Both roles require industry knowledge and certifications, but differ in scope and responsibilities.

What does a loss mitigation director do?

A Loss Mitigation Director oversees strategies and operations to minimize financial losses for a lending institution, typically in the mortgage or banking industry. They manage teams responsible for working with borrowers to prevent foreclosures, such as by offering loan modifications, repayment plans, or short sales. The director ensures compliance with industry regulations, develops policies to reduce risk, and collaborates with other departments to implement best practices. Their goal is to protect the lender's assets while helping borrowers find solutions to keep their homes whenever possible.

How does a loss mitigation director typically collaborate with other departments to resolve delinquent loans?

A Loss Mitigation Director works closely with teams such as loan servicing, collections, legal, and risk management to develop and implement strategies for resolving delinquent loans. Collaboration often involves regular meetings to review at-risk accounts, sharing borrower information, and coordinating solutions like repayment plans or loan modifications. Effective communication with these departments ensures that all actions are compliant with regulations and that borrower needs are addressed promptly. This cross-functional teamwork is essential for minimizing losses while maintaining positive customer relationships.

What cities are hiring for Loss Mitigation Director jobs?

Cities with the most Loss Mitigation Director job openings:

What are the most commonly searched types of Loss Mitigation jobs?

The most popular types of Loss Mitigation jobs are:

What states have the most Loss Mitigation Director jobs?

States with the most job openings for Loss Mitigation Director jobs include:

Loss Mitigation Director jobs near you
Infographic showing various Loss Mitigation Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $114,374 per year, or $55 per hour.

Loss Mitigation Liaison I

M&T Bank

Getzville, NY

$22.61 - $37.67/hr

Full-time

Re-posted 2 days ago

M&T Bank rating

7.9

Company rating: 7.9 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

79th of 171 rated banks

Job description

Overview:

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the foreclosure process.

Primary Responsibilities:
  • Take inbound and make outbound calls to assigned portfolio of mortgage loan borrowers that are delinquent in their loan payments and who are investigating loss mitigation options or are in foreclosure, while maintaining compliance with all state and federal laws and regulations applicable to consumer collection activity.
  • Answer consumer questions concerning their accounts and document the contact on the mortgage servicing system.
  • Understand investor's waterfall and required documents for loss mitigation. Collect consumer financial information and assist borrowers in reviewing loss mitigation documents.
  • Communicate and explain the terms of loss mitigation approvals or declines, the rational for each and ability to appeal or re-apply.
  • Communicate liquidation options and explain the foreclosure process as necessary.
  • Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Complete other related duties as assigned.
Scope of Responsibilities:

Maintains direct contact with consumers.

Education and Experience Required:

A combined 4 years' higher education and/or work experience, including a minimum of 1 year collections or customer service experience.

Ability to communicate effectively and professionally over the phone.

Excellent communication and customer service skills.

Proficiency with word processing and spreadsheet software.

Education and Experience Preferred:

Bachelor's degree.

Mortgage collections experience.

Knowledge of M&T systems.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationGetzville, New York, United States of America

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