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Loss Mitigation Director Jobs (NOW HIRING)

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

Gateway First Bank

Be Seen First

Mortgage Loss Mitigation Specialist I

Tulsa, OK · On-site

... files as directed in accordance with departmental guidelines as set forth by investor/insurer ... Mortgage Loss Mitigation Specialist I REQUIRED QUALIFICATIONS: Knowledge/Skills/Abilities • Basic ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

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Loss Mitigation Director information

See salary details

$68K

$114.4K

$206K

How much do loss mitigation director jobs pay per year?

As of Jul 13, 2026, the average yearly pay for loss mitigation director in the United States is $114,374.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,500.00 and $126,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Loss Mitigation Director, and why are they important?

To thrive as a Loss Mitigation Director, you need expertise in mortgage servicing, default management, and financial analysis, often supported by a bachelor's degree in finance or a related field. Familiarity with loan management systems, regulatory compliance tools, and industry certifications such as Certified Mortgage Banker (CMB) are commonly required. Strong leadership, negotiation, and strategic communication skills set top performers apart in this role. These skills are crucial for effectively managing risk, ensuring regulatory compliance, and optimizing loan recovery processes for financial institutions.

What is the difference between Loss Mitigation Director vs Loss Mitigation Specialist?

AspectLoss Mitigation DirectorLoss Mitigation Specialist
CredentialsTypically requires a bachelor’s degree and industry certificationsOften requires similar certifications but may have less formal education requirements
Work EnvironmentOversees teams and strategies in a corporate settingWorks directly with borrowers and loan portfolios
ResponsibilitiesDevelops loss mitigation policies, manages teams, and sets strategic goalsEvaluates borrower situations, recommends solutions, and processes mitigation options

The Loss Mitigation Director focuses on strategic leadership and team management within the industry, while the Loss Mitigation Specialist handles direct borrower interactions and case evaluations. Both roles require industry knowledge and certifications, but differ in scope and responsibilities.

What does a Loss Mitigation Director do?

A Loss Mitigation Director oversees strategies and operations to minimize financial losses for a lending institution, typically in the mortgage or banking industry. They manage teams responsible for working with borrowers to prevent foreclosures, such as by offering loan modifications, repayment plans, or short sales. The director ensures compliance with industry regulations, develops policies to reduce risk, and collaborates with other departments to implement best practices. Their goal is to protect the lender's assets while helping borrowers find solutions to keep their homes whenever possible.

How does a Loss Mitigation Director typically collaborate with other departments to resolve delinquent loans?

A Loss Mitigation Director works closely with teams such as loan servicing, collections, legal, and risk management to develop and implement strategies for resolving delinquent loans. Collaboration often involves regular meetings to review at-risk accounts, sharing borrower information, and coordinating solutions like repayment plans or loan modifications. Effective communication with these departments ensures that all actions are compliant with regulations and that borrower needs are addressed promptly. This cross-functional teamwork is essential for minimizing losses while maintaining positive customer relationships.
What cities are hiring for Loss Mitigation Director jobs? Cities with the most Loss Mitigation Director job openings:
What are the most commonly searched types of Loss Mitigation jobs? The most popular types of Loss Mitigation jobs are:
What states have the most Loss Mitigation Director jobs? States with the most job openings for Loss Mitigation Director jobs include:
Loss Mitigation Director jobs near you
Infographic showing various Loss Mitigation Director job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $114,374 per year, or $55 per hour.
Loss Mitigation Specialist

Loss Mitigation Specialist

Dominion Financial Services

Baltimore, MD • Remote

$85K - $95K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

Loss Mitigation Specialist
Dominion Financial Services 
Location: Remote
Reporting to: Director of Loan Servicing 
Dominion Financial Services (DFS) is a nationally recognized private lender dedicated to supporting real estate investors. With a focus on Short-Term Bridge Loans and Long-Term Rental Loans, DFS empowers clients to scale their businesses and build lasting generational wealth. DFS stands out as a leader, consistently achieving strong, measurable growth quarter after quarter. We are currently seeking a detail-oriented and driven Loss Mitigation Specialist to join our rapidly expanding team and contribute to our mission of empowering real estate investors across the nation.
At Dominion, we are committed to building a culture of continuous improvement and innovation. We embrace emerging technologies, including AI, to help our team members work more efficiently, solve problems more effectively, and create greater impact in their roles. Employees are encouraged to explore new tools and processes that improve productivity, enhance the customer experience, and support the company's growth.
This role serves as the first escalation point for loans experiencing performance challenges, including payment delinquency, project delays, borrower liquidity constraints, or maturity default risk. The Loss Mitigation Specialist will work directly with borrowers and internal teams to identify solutions that restore loan performance and protect portfolio value.
This position plays a critical role in preventing loans from transitioning to Special Assets by developing practical, borrower-focused resolution strategies.
Our Company Core Values:
  • Integrity
  • Accountable & Dependable
  • Team Centric
  • System & Process Oriented
  • Service Ethic
  • Organized Efficiency - Risk Management & Compliance

In This Role You Will:
Early-Stage Risk Intervention
  • Monitor and review loans flagged for delinquency, performance issues, or borrower distress.
  • Partner with Relationship Managers to evaluate borrower circumstances and identify potential resolution paths.
  • Conduct borrower outreach to gather updated financial and project information.
Loss Mitigation Strategy Execution 
  • Evaluate potential solutions including: 
  •  Loan payment plans 
  • Short-term forbearance 
  • Loan extensions 
  • Partial paydowns 
  • Exit strategy adjustments 
  • Recommend appropriate mitigation strategies aligned with company risk guidelines.
Borrower Communication 
  • Maintain professional communication with borrowers regarding delinquent accounts and mitigation options. 
  • Clearly outline expectations, documentation requirements, and resolution timelines. 
  • Document borrower interactions and action plans within servicing systems.
Portfolio Monitoring 
  • Track the status of all active mitigation cases. 
  • Ensure follow-up actions and deadlines are met. 
  • Maintain accurate records and reporting related to mitigation efforts. 
Internal Coordination 
  • Collaborate with Servicing, Relationship Managers, Legal, and Special Assets teams when necessary. 
  • Escalate cases that cannot be resolved through mitigation to the appropriate internal stakeholders.
Process Improvement & Innovation
  • Continuously look for opportunities to improve workflows, increase efficiency, and enhance the borrower experience.
  • Leverage available technology and AI-powered tools to streamline administrative tasks, improve communication, and support decision-making.
  • Contribute ideas that help the team scale effectively while maintaining a high standard of service and risk management.
     
Requirements:
  • Bachelor’s Degree in Finance, Business, Real Estate, or related field. 
  • 3–5+ years of experience in loan servicing, loss mitigation, collections, or asset management. 
  • Strong borrower communication and negotiation skills. 
  • Ability to analyze borrower financial information and assess repayment capacity. 
  • Experience managing delinquent or at-risk loan portfolios. 

Preferred Experience
  • Experience with real estate lending, bridge loans, or construction lending. 
  • Background in private lending, mortgage servicing, or commercial lending. 
  • Prior experience with AI tools is a plus
  • Familiarity with loan servicing platforms and CRM systems.

AI-Enabled Workplace
Our company actively incorporates artificial intelligence into daily operations and expects team members to utilize AI tools as part of their standard workflow. All employees are provided with access to Claude, including unlimited token usage, and are encouraged to leverage AI to increase productivity, automate routine tasks, improve communication, enhance decision-making, and drive innovation. Experience with AI tools is preferred, and a willingness to adopt AI-assisted work practices is expected for this role.
Benefits:
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Paid time off

While At Dominion You Will Enjoy
  • Company outings & social events 
  • Virtual events 
  • Professional development and AI training opportunities
  • Access to leading AI tools, including Claude
  • Companywide competitions and raffles 
  • Personal Financial Workshops
  • Orioles Season Tickets

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