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Loss Mitigation Director Jobs (NOW HIRING)

Guild

Loss Mitigation Supervisor

$64K - $80K/yr

The role is responsible for overseeing the day-to-day productivity of direct reports and monitoring reports to ensure Loss Mitigation department efficiency. The Loss Mitigation Supervisor manages ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Processor (SPOC)

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Processor (SPOC)

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor's waterfall and required documents for loss mitigation. Collect consumer ... Maintains direct contact with consumers. Education and Experience Required: A combined 4 years ...

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Loss Mitigation Director information

See salary details

$68K

$114.4K

$206K

How much do loss mitigation director jobs pay per year?

As of Sep 10, 2026, the average yearly pay for loss mitigation director in the United States is $114,374.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,500.00 and $126,500.00 per year, depending on experience, location, and employer.

What does a loss mitigation director do?

A Loss Mitigation Director oversees strategies and operations to minimize financial losses for a lending institution, typically in the mortgage or banking industry. They manage teams responsible for working with borrowers to prevent foreclosures, such as by offering loan modifications, repayment plans, or short sales. The director ensures compliance with industry regulations, develops policies to reduce risk, and collaborates with other departments to implement best practices. Their goal is to protect the lender's assets while helping borrowers find solutions to keep their homes whenever possible.

How does a loss mitigation director typically collaborate with other departments to resolve delinquent loans?

A Loss Mitigation Director works closely with teams such as loan servicing, collections, legal, and risk management to develop and implement strategies for resolving delinquent loans. Collaboration often involves regular meetings to review at-risk accounts, sharing borrower information, and coordinating solutions like repayment plans or loan modifications. Effective communication with these departments ensures that all actions are compliant with regulations and that borrower needs are addressed promptly. This cross-functional teamwork is essential for minimizing losses while maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a loss mitigation director, and why are they important?

To thrive as a Loss Mitigation Director, you need expertise in mortgage servicing, default management, and financial analysis, often supported by a bachelor's degree in finance or a related field. Familiarity with loan management systems, regulatory compliance tools, and industry certifications such as Certified Mortgage Banker (CMB) are commonly required. Strong leadership, negotiation, and strategic communication skills set top performers apart in this role. These skills are crucial for effectively managing risk, ensuring regulatory compliance, and optimizing loan recovery processes for financial institutions.

What is the difference between Loss Mitigation Director vs Loss Mitigation Specialist?

AspectLoss Mitigation DirectorLoss Mitigation Specialist
CredentialsTypically requires a bachelor’s degree and industry certificationsOften requires similar certifications but may have less formal education requirements
Work EnvironmentOversees teams and strategies in a corporate settingWorks directly with borrowers and loan portfolios
ResponsibilitiesDevelops loss mitigation policies, manages teams, and sets strategic goalsEvaluates borrower situations, recommends solutions, and processes mitigation options

The Loss Mitigation Director focuses on strategic leadership and team management within the industry, while the Loss Mitigation Specialist handles direct borrower interactions and case evaluations. Both roles require industry knowledge and certifications, but differ in scope and responsibilities.

What cities are hiring for Loss Mitigation Director jobs?

Cities with the most Loss Mitigation Director job openings:

What are the most commonly searched types of Loss Mitigation jobs?

The most popular types of Loss Mitigation jobs are:

What states have the most Loss Mitigation Director jobs?

States with the most job openings for Loss Mitigation Director jobs include:

What are popular job titles related to Loss Mitigation Director jobs?

For Loss Mitigation Director jobs, the most frequently searched job titles are:

Loss Mitigation Director jobs near you
Infographic showing various Loss Mitigation Director job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $114,374 per year, or $55 per hour.

Loss Mitigation Supervisor

Remote

Guild
See more jobs at Guildexternal

$64K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 21 days ago

Job description

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.
Position Summary
The Loss Mitigation Supervisor plays an important role in the organization by overseeing a number of activities directly related to the company's Loss Mitigation functions. The role is responsible for overseeing the day-to-day productivity of direct reports and monitoring reports to ensure Loss Mitigation department efficiency. The Loss Mitigation Supervisor manages employees, sets objectives, and assigns work/projects related their area(s) of expertise and supervision. He or she also ensures loss mitigation reviews and processes are conducted timely, accurately and in compliance with established investor, company, state and federal guidelines and regulations.
Candidates located outside of California may work fully remote. Candidates living in San Diego County are expected to work from our office two days per week as part of a hybrid work schedule.
Compensation
This role is an exempt position with a Targeted Salary Range of $64,000 to $80,000 annually.
Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant's geographical location.
Essential Functions
  • Monitor metrics and maximize productivity, efficiency, investor compliance and service levels for area(s) under supervision.
  • Hire, train, coach, discipline and exit team members.
  • Perform quality control and audit reviews on loans, including all income/expense calculations, to ensure compliance with agreed upon standards and state and investor guidelines.
  • Provide coaching, guidance, and recognition to reports on all FHA insured loan workouts; review work to ensure solid business decisions are made in underwriting modifications, and in reconciling and settling accounts.
  • Review denied cases and research/recommend feasible alternatives.
  • Analyze escalated accounts for compliance and exceptions to modification program guidelines.
  • Participate in calls with clients and homeowners; discuss topics and issues related to loss mitigation.
  • Provide weekly productivity reports and status updates, and remediates action items to ensure loss mitigation cases move through the decision process both on a timely basis, and in accordance with regulations and guidelines.
  • Review files requested by internal and external auditors and respond to audit findings by preparing formal responses and ensuring remediation of noted issues.
  • Ensure inventory is managed effectively and in accordance with all applicable regulations and guidelines.
  • Develop and deliver training that encompasses changes, improvements, and other information related to investor rules and regulations, compliance criteria, internal policy and guidelines, and best practices.
  • Manage department projects that encompass improvements and modifications to current processes, implementation of new processes, and skills training.
  • Role model patience and professionalism when interacting with consumers via phone, email, or letter.
  • Review FHA Waterfall Calculations and verify correct home retention loss mitigation options are chosen and communicated to borrowers.
  • Manage and control loss mitigation general ledger; review all invoices input by Specialists; reconciles TBB2 against payment of title policy invoices.
  • Perform other duties as assigned.

Qualifications
  • High school diploma and some college, technical training or equivalent required; Bachelor's degree in Finance, Business or a related field preferred, along with seven or more years total mortgage default, loss mitigation and short sale experience, with at least two years in a supervisory/lead role.
  • Expert-level knowledge of conventional and government mortgage loan documents, including overall processes and inter-relationships, standards and requirements, terminology, compliance and regulatory requirements related to federal debt collection laws, Federal Bankruptcy Laws, and proper handling of other legal situations.
  • Knowledge of Standard Operating Procedures, CFPB, FCRA and FDCPA preferred.
  • Strong interpersonal and problem-solving skills.
  • Highly organized and detail oriented; ability to work in a fast-paced, department-metrics-driven environment required.
  • Advanced math skills required.
  • Proficiency with basic internet searches, data entry, Microsoft Word, Excel, PowerPoint and Outlook required.
  • Familiarity with document retention software; Blitzdoc preferred.
  • 10-key by touch strongly preferred.

Supervision
Direct:
Number
Job Titles
3-5
Loss Mitigation Specialist
Indirect:
0
  • General supervision required, depending on experience level
  • High level of independent judgment and decision-making
  • Manage multiple priorities in a deadline-driven environment; leads with a strong sense of urgency and responsiveness
  • Excellent verbal and written communication skills
  • Strong detail orientation and highly organized
  • Hire, train, coach, discipline and exit team members.
  • Ability to be patient and train less experienced team members, respond to questions, build capability
  • Travel: 0%

Requirements
  • Physical: Work is primarily sedentary; occasionally walks and/or stands.
  • Manual Dexterity: Frequent use of computer keyboard and mouse.
  • Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
  • Environmental: Office environment - no substantial exposure to adverse environmental conditions.

Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.
Guild Mortgage Company is an Equal Opportunity Employer.
REQ#: LOSSM018454
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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