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Local Microsoft Help Desk Jobs in Rochester, NY (NOW HIRING)

Ontario ARC

PC Technician

Canandaigua, NY

$17.25 - $23/hr

Monitors and responds to internal help desk system to maintain a high level of customer service to ... Office 365, Windows server, AV gear, Active Driectory, Microsoft Entra/Identity, MDM platforms ...

Mindex

IT Support Administrator - Hybrid

Rochester, NY · On-site

$40K - $60K/yr

Minimum of two years of experience in an IT Help Desk, Desktop Support, Systems Administration, or Technical Support role. * Experience supporting Microsoft 365 environments. * Experience working ...

Mindex

IT Support Administrator - Hybrid

Rochester, NY · On-site

$40K - $60K/yr

Minimum of two years of experience in an IT Help Desk, Desktop Support, Systems Administration, or Technical Support role. * Experience supporting Microsoft 365 environments. * Experience working ...

Mindex

IT Support Administrator - Hybrid

Rochester, NY · On-site

$40K - $60K/yr

Minimum of two years of experience in an IT Help Desk, Desktop Support, Systems Administration, or Technical Support role. * Experience supporting Microsoft 365 environments. * Experience working ...

Monroe Medspa

Front Desk

Rochester, NY · On-site

$19 - $21/hr

We are currently searching for a Front Desk Associate for our Rochester, NY location. In this ... Establishing a relationship with local businesses to help expand our client base Schedule ...

Empower Aesthetics

Front Desk

Rochester, NY · On-site

$13.75 - $17.75/hr

We are currently searching for a Front Desk Associate for our Rochester, NY location. In this ... Establishing a relationship with local businesses to help expand our client base Schedule ...

Dave & Buster's

Host Front Desk

Rochester, NY · On-site

$13.75 - $18.50/hr

Manages flow from the front doors, efficiently helping Guests with needs and directing as needed ... Local laws regarding nondiscrimination. Salary Range: 16 - 17.5 We are an equal opportunity ...

Dave & Buster's, Inc.

Host Front Desk

Rochester, NY · On-site

$13.75 - $18.50/hr

Manages flow from the front doors, efficiently helping Guests with needs and directing as needed ... and Local laws regarding nondiscrimination. Salary Range: 16 17.5 We are an equal opportunity ...

Dave & Buster

Host Front Desk

Rochester, NY · On-site

$13.75 - $18.50/hr

Manages flow from the front doors, efficiently helping Guests with needs and directing as needed ... and Local laws regarding nondiscrimination. Salary Range: 16 17.5 We are an equal opportunity ...

TEKsystems

Desktop Support

Rochester, NY

$20 - $24/hr

... Help Desk experience * Demonstrated Tier 2 troubleshooting and escalation ownership in an ... Microsoft 365 service * Working knowledge of basic network infrastructure (TCP/IP, VPN, wired ...

TEKsystems

Desktop Support

Rochester, NY

$20 - $24/hr

... Help Desk experience * Demonstrated Tier 2 troubleshooting and escalation ownership in an ... Microsoft 365 service * Working knowledge of basic network infrastructure (TCP/IP, VPN, wired ...

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All JobsLocal Microsoft Help Desk JobsLocal Microsoft Help Desk Jobs in Rochester, NY

Local Microsoft Help Desk information

See Rochester, NY salary details

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How much do local microsoft help desk jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for local microsoft help desk in Rochester, NY is $20.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.79 per hour, depending on experience, location, and employer.

What is the difference between Local Microsoft Help Desk vs Local IT Support Specialist?

AspectLocal Microsoft Help DeskLocal IT Support Specialist
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop Administrator AssociateCompTIA A+, Network+, Microsoft Certified: Windows Support
Work EnvironmentHelp desk, call centers, remote supportOn-site, troubleshooting hardware/software, network setup
Industry UsageIT service providers, corporate supportBusinesses, organizations, tech companies
Search/Comparison IntentYesNo

The Local Microsoft Help Desk primarily focuses on providing support for Microsoft products and services, often via remote or call center support. In contrast, a Local IT Support Specialist handles broader technical issues, including hardware, network, and software troubleshooting on-site. While both roles require similar certifications and work in IT support environments, the Help Desk role is more specialized in Microsoft solutions, making it the more common comparison for users seeking Microsoft-specific support.

What are popular job titles related to Local Microsoft Help Desk jobs in Rochester, NY?

For Local Microsoft Help Desk jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Local Microsoft Help Desk jobs in Rochester, NY look for?

The top searched job categories for Local Microsoft Help Desk jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Local Microsoft Help Desk jobs?

Cities near Rochester, NY with the most Local Microsoft Help Desk job openings:

Local Microsoft Help Desk jobs near you
Infographic showing various Local Microsoft Help Desk job openings in Rochester, NY as of July 2026, with employment types broken down into 79% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,778 per year, or $20.6 per hour.

PC Technician

Canandaigua, NY

Ontario ARC
Individual, Family and Community Social Assistance • 201 - 500 employees
Learn more about Ontario ARCexternal

$17.25 - $23/hr

Full-time

Medical, Retirement, PTO

Posted 19 days ago

Job description

The Arc Ontario

PC Technician

Salary: $19.67-20.95

Position Overview: Join our team as a PC Technician and play a key role in keeping The Arc Ontario's technology systems running smoothly. You'll provide hands-on support for computer hardware, software, and networks across multiple locations, while also assisting staff with troubleshooting and training. From setting up new equipment to maintaining servers and supporting audiovisual systems, your work will directly support our mission-driven team. If you're tech-savvy, solutions-oriented, and enjoy helping others, we'd love to hear from you!

Work Location: Canandaigua

Schedule: Full time M-F 8am to 4pm; Flexibility in schedule required to meet agency needs.

As a full time team member at The Arc Ontario, you will receive...

  • Health and retirement benefits
  • Paid time off; Over 3 weeks of vacation within your first year!
  • Sick Time
  • Growth potential/Opportunity for advancement within my agency
  • Educational Assistance
  • Employee Assistance Program
  • Access to a Fitness Center in the Main Facility
  • Pay on Demand
  • Free Telehealth with EZaccessMD
  • Emergency Assistance Funding
  • And more

Our Culture

Investing in our staff while thriving in a fun and flexible work environment!

The Arc Ontario Story:

Founded in 1954 we believe that All individuals with disabilities or other challenges are one with their community.

Responsibilities

  • Troubleshoots and maintain computer and peripheral equipment at the main facility and off-site locations.
  • Monitors and responds to internal help desk system to maintain a high level of customer service to staff and individuals.
  • Configuring and preparing new equipment for deployment to current agency standards.

Requirements

  • Two (2) years of experience working in hardware and software support, and or some combination of customer service and relevant educational experience is preferred.
  • Must be familiar and comfortable working with and troubleshooting Windows systems, printers of various types and should be familiar with the basics of LAN/WLAN networking and device hardware repair.
  • Will be required to obtain experience in current Windows desktop operating system, Microsoft Office suite, Microsoft Exchange and other similar applications.
  • Office 365, Windows server, AV gear, Active Driectory, Microsoft Entra/Identity, MDM platforms, website building/maintenance, customer service, and working in HIPAA/FERPAA compliant environments are all a plus.

The Arc Ontario is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. The Arc Ontario does not discriminate in hiring or employment on the basis of any characteristic protected by local, state, or federal laws.

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