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Local Microsoft Help Desk Jobs in Rochester, NY (NOW HIRING)

Rochester Airport Marriott

Front Desk Agent

Rochester, NY

$14 - $17.75/hr

... questions, directions, and local recommendations * Address and resolve guest concerns ... Strong understand of Microsoft Office products (Excel, Word, Outlook) * Need to be a team player ...

Dave & Buster's, Inc.

Host Front Desk

Rochester, NY · On-site

$13.75 - $18.50/hr

Manages flow from the front doors, efficiently helping Guests with needs and directing as needed ... and Local laws regarding nondiscrimination. Salary Range: 16 17.5 We are an equal opportunity ...

Dave & Buster

Host Front Desk

Rochester, NY

$13.75 - $18.50/hr

Manages flow from the front doors, efficiently helping Guests with needs and directing as needed ... and Local laws regarding nondiscrimination. Salary Range: 16 17.5 We are an equal opportunity ...

Dave & Buster's

Host Front Desk

Rochester, NY

$13.75 - $18.50/hr

Manages flow from the front doors, efficiently helping Guests with needs and directing as needed ... Local laws regarding nondiscrimination. Salary Range: 16 - 17.5 We are an equal opportunity ...

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All JobsLocal Microsoft Help Desk JobsLocal Microsoft Help Desk Jobs in Rochester, NY

Local Microsoft Help Desk information

See Rochester, NY salary details

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How much do local microsoft help desk jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for local microsoft help desk in Rochester, NY is $20.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.79 per hour, depending on experience, location, and employer.

What is the difference between Local Microsoft Help Desk vs Local IT Support Specialist?

AspectLocal Microsoft Help DeskLocal IT Support Specialist
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop Administrator AssociateCompTIA A+, Network+, Microsoft Certified: Windows Support
Work EnvironmentHelp desk, call centers, remote supportOn-site, troubleshooting hardware/software, network setup
Industry UsageIT service providers, corporate supportBusinesses, organizations, tech companies
Search/Comparison IntentYesNo

The Local Microsoft Help Desk primarily focuses on providing support for Microsoft products and services, often via remote or call center support. In contrast, a Local IT Support Specialist handles broader technical issues, including hardware, network, and software troubleshooting on-site. While both roles require similar certifications and work in IT support environments, the Help Desk role is more specialized in Microsoft solutions, making it the more common comparison for users seeking Microsoft-specific support.

What are the most commonly searched types of Microsoft Help Desk jobs in Rochester, NY? The most popular types of Microsoft Help Desk jobs in Rochester, NY are:
What are popular job titles related to Local Microsoft Help Desk jobs in Rochester, NY? For Local Microsoft Help Desk jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Local Microsoft Help Desk jobs in Rochester, NY look for? The top searched job categories for Local Microsoft Help Desk jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Local Microsoft Help Desk jobs? Cities near Rochester, NY with the most Local Microsoft Help Desk job openings:
Local Microsoft Help Desk jobs near you
Infographic showing various Local Microsoft Help Desk job openings in Rochester, NY as of June 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,778 per year, or $20.6 per hour.

Front Desk Agent

Rochester Airport Marriott

Rochester, NY

$14 - $17.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Front Desk Agent

Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients’ unique needs. HMC’s core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication.

When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly – Results.

HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.

We are currently searching for a PM Front Desk Agent for the Rochester Airport Marriott, Rochester NY. 

Why Work With Us?

Comprehensive Benefit Package: including medical,dental vision. 

    • Paid Vacation time,Holiday pay,Persona time,Charity time,sick time.
    • Exceptional Perks:401k with 3% company match.
    • Marriott Employee/friends and family room rate and meal discounts. 
    • Promotional opportunities with a growing company
    • Paid training
    • Compensation

Responsibilities

  • Greet guests and manage check-ins and check-outs

  • Handle reservations, cancellations, and room assignments

  • Assist guests with questions, directions, and local recommendations

  • Address and resolve guest concerns professionally

  • Maintain accurate guest records and room key inventory

  • Support front desk operations as needed

Requirements:

  • Must be able to work the PM Shift (ie, 2-10pm, 3-11pm, 4p-12a)
  • Must be available on weekends
  • Experience with an Marriott branded hotel highly desired

  • Be able to manage time effectively, complete required tasks on time

  • Knowledge of and ability to operate computer equipment and the reservations system.

Education & Experience:

  • High School diploma or equivalent required

  • Stable work history required

  • Strong understand of Microsoft Office products (Excel, Word, Outlook)

  • Need to be a team player – if you like to work on an island by yourself, this won’t be a good fit for you!

  • Must be able to convey information and ideas clearly

  • Must maintain composure and objectivity under pressure

  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary

  • Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests

HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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