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Local Microsoft Help Desk Jobs in Michigan (NOW HIRING)

TEKsystems

Help Desk Support

Southfield, MI · On-site

$29/hr

Description Their help desk supports several thousand internal users, hundreds of applications from microsoft to proprietary. Users can expect to take anywhere from 10-30 calls a day. They use ...

Centaris

Level 2 Help Desk Technician

Sterling Heights, MI · Remote

$18.50 - $25.25/hr

We are recognized as a leading solution partner for cybersecurity, managed IT, and Microsoft ... The Level 2 Help Desk Technician is responsible for handling escalated IT service requests for ...

TEKsystems

Service Desk Representative

Detroit, MI · On-site

$22/hr

Service Desk Representatives support a wide variety of software, including Microsoft Windows ... Skills service desk, emr, Help desk, vpn, servicenow, epic, Help desk support, Outlook, Sharepoint ...

Y-Tech, LLC

Help Desk Manager

Battle Creek, MI · On-site

$80 - $100/hr

... Microsoft stacks, and AWS/Azure environments, enabling effective troubleshooting across diverse ... Manages helpdesk operations. * Relevant certification from a nationally recognized technical ...

Wightman

IT Help Desk Technician

Kalamazoo, MI · On-site

IT Help Desk Technician Position Purpose: At Wightman, we rely on our IT systems to help us create ... Proficiency in Microsoft software, including Office 365, Teams, OneDrive, and OneNote.

Munson Healthcare

Helpdesk Associate

Traverse City, MI · On-site

$18.50 - $25/hr

A Help Desk Associate will be required to provide verbal, written and interpersonal support to our ... Basic knowledge of Microsoft Office programs and Microsoft Windows * Basic knowledge and ...

New

TEKsystems

Service Desk Representative

Detroit, MI · On-site +1

$22/hr

Service Desk Representatives support a wide variety of software, including Microsoft Windows ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

Wightman

IT Help Desk Technician

Kalamazoo, MI · On-site

They are seeking an IT Help Desk Technician to provide efficient technical assistance to users ... Microsoft software, including Office 365, Teams, OneDrive, and OneNote. • High School diploma or ...

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Showing results 21-40

All JobsLocal Microsoft Help Desk JobsLocal Microsoft Help Desk Jobs in Michigan

Local Microsoft Help Desk information

What is the difference between Local Microsoft Help Desk vs Local IT Support Specialist?

AspectLocal Microsoft Help DeskLocal IT Support Specialist
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop Administrator AssociateCompTIA A+, Network+, Microsoft Certified: Windows Support
Work EnvironmentHelp desk, call centers, remote supportOn-site, troubleshooting hardware/software, network setup
Industry UsageIT service providers, corporate supportBusinesses, organizations, tech companies
Search/Comparison IntentYesNo

The Local Microsoft Help Desk primarily focuses on providing support for Microsoft products and services, often via remote or call center support. In contrast, a Local IT Support Specialist handles broader technical issues, including hardware, network, and software troubleshooting on-site. While both roles require similar certifications and work in IT support environments, the Help Desk role is more specialized in Microsoft solutions, making it the more common comparison for users seeking Microsoft-specific support.

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What are popular job titles related to Local Microsoft Help Desk jobs in Michigan?

For Local Microsoft Help Desk jobs in Michigan, the most frequently searched job titles are:

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The top searched job categories for Local Microsoft Help Desk jobs in Michigan are:

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Local Microsoft Help Desk jobs near you

Help Desk Analyst

Lake Michigan Credit Union

Grand Rapids, MI

$19.75 - $27/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 2 days ago

New

Lake Michigan Credit Union rating

8.0

Company rating: 8.0 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Primary Location:5537 Glenwood Hills Pkwy, Grand Rapids, MI 49512

Employee Status: Full-Time

Workplace Type:Hybrid

Who we are:

At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter. Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life.

About this position:

The Help Desk Analyst I role is responsible for ensuring the smooth and effective operations of the credit union's information and operating systems, hardware/software, training, and support.

What you'll do:

  • Reviews documentation of new modules/features, submits for use to management team.

  • Interfaces with vendor on implementation, configuration of software/hardware, Datacom/cabling, prioritization and resolution of problem issues.

  • Maintains internal list of priority issues.

  • Assists in development of internal documentation of procedures for development and use of PC and DP system applications.

  • Trains credit union staff on PC fundamentals and provides PC support, i.e. Windows, basic word processing, etc.

  • Completes hardware maintenance, upgrades, trouble-shooting and repair.

  • Internal repair when feasible, otherwise coordinate with external repair service.

  • Evaluates repair/upgrade cost benefit.

  • Installs and configures software.

  • Generates reports or downloads for DP system.

  • Maintains and administers local area network.

  • Distributes/inserts updates of DP vendor documentation.

  • Backs up critical data files on PC/LAN.

  • Adhere to and champion our core values of curious minds, collaborative hearts, and continuous excellence.

What you'll bring:

  • One to three years of similar or related experience.

  • Ability to communicate with supervisors, employees, outside vendors, and repair personnel both in-person and over the phone.

  • Diagnostic and maintenance abilities with PC hardware, software and LAN.

What you'll get:

  • All Employees: weekly pay and retirement savings options.
  • Full Time Employees: comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement.
  • To see a full list of our benefit offerings, check out this helpful guide!

Have additional questions about the role? Email the Talent Acquisition Team at: Careers@lmcu.org.

If you lack access to the internet or require an accommodation in the application process, please send your resume via mail to P.O. BOX 2848, Grand Rapids, MI 49501-2848.

LMCU is an Equal Opportunity Employer

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