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Local Microsoft Help Desk Jobs in Michigan (NOW HIRING)

ODL

Help Desk Support Technician

Zeeland, MI

$18.50 - $24.75/hr

Configuration deployment using Microsoft Endpoint Manager (Intune). * Understanding of network basics including cabling and IP addressing. * Creation and updating of technical documentation.

ODL, Inc.

Help Desk Support Technician

Zeeland, MI ยท On-site

$18.50 - $24.75/hr

Configuration deployment using Microsoft Endpoint Manager (Intune). * Understanding of network basics including cabling and IP addressing. * Creation and updating of technical documentation.

PlastiPak

IT Help Desk Representative (Part-Time)

Plymouth, MI ยท On-site

$16.75 - $21.50/hr

We are seeking a Help Desk Representative to join our on-site IT team in Plymouth. In this role ... PC literate with a good working knowledge of Microsoft Office and Outlook required. * Windows 11 ...

Rockford

IT Help Desk Intern

Grand Rapids, MI ยท On-site

$14.50 - $19.25/hr

IT Help Desk Internship Classification: Internship, this will go through December 2026 with ... Working knowledge of Microsoft Office Suite. * Diligence and enthusiasm; you appreciate quality and ...

Rockford

IT Help Desk Intern

Grand Rapids, MI ยท On-site

$14.50 - $19.25/hr

IT Help Desk Internship Classification: Internship, this will go through December 2026 with ... Working knowledge of Microsoft Office Suite. * Diligence and enthusiasm; you appreciate quality and ...

Rockford

IT Help Desk Intern

Grand Rapids, MI

$14.50 - $19.25/hr

IT Help Desk Internship Classification: Internship, this will go through December 2026 with ... Working knowledge of Microsoft Office Suite. * Diligence and enthusiasm; you appreciate quality and ...

M&K Truck Centers

IT Helpdesk Technician

Wyoming, MI ยท On-site

$45K - $55K/yr

Lifting up to 50 lb's Education and/or Experience * 1-5 years of Help Desk, Desktop Support, or IT Support experience. * Strong knowledge of Windows operating systems, Microsoft 365, Microsoft Office ...

Coretek

Senior Service Desk Analyst

Farmington Hills, MI ยท On-site

$60 - $90/hr

Microsoft Azure related incidents and requests * Research, resolve, and respond to complicated ... Desk in a medium-to-large operational environment supporting multiple clients and systems

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All JobsLocal Microsoft Help Desk JobsLocal Microsoft Help Desk Jobs in Michigan

Local Microsoft Help Desk information

What is the difference between Local Microsoft Help Desk vs Local IT Support Specialist?

AspectLocal Microsoft Help DeskLocal IT Support Specialist
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop Administrator AssociateCompTIA A+, Network+, Microsoft Certified: Windows Support
Work EnvironmentHelp desk, call centers, remote supportOn-site, troubleshooting hardware/software, network setup
Industry UsageIT service providers, corporate supportBusinesses, organizations, tech companies
Search/Comparison IntentYesNo

The Local Microsoft Help Desk primarily focuses on providing support for Microsoft products and services, often via remote or call center support. In contrast, a Local IT Support Specialist handles broader technical issues, including hardware, network, and software troubleshooting on-site. While both roles require similar certifications and work in IT support environments, the Help Desk role is more specialized in Microsoft solutions, making it the more common comparison for users seeking Microsoft-specific support.

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For Local Microsoft Help Desk jobs in Michigan, the most frequently searched job titles are:

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Cities in Michigan with the most Local Microsoft Help Desk job openings:

Local Microsoft Help Desk jobs near you

Help Desk Support Technician

ODL

Zeeland, MI

$18.50 - $24.75/hr

Full-time

Re-posted 6 days ago

Job description

Role and Responsibilities

This position serves as the initial point of contact for troubleshooting all I.T. user support issues. You will be a member of a team whose responsibilities include processing support tickets with priority-based responses and routing to appropriate groups where necessary. Support tasks include support of desktop computers, tablets, printers and mobile devices; Office 365 application support, audio-visual equipment within our meeting rooms, and creating basic technical documentation and knowledge articles.

Preferred Skills

  • Customer Service Mindset based upon customer satisfaction through professional communication.

  • Respond to and diagnose problems including problem recognition, research, isolation, and resolution steps.

  • Experience in supporting Windows, Mobile and Printing devices.

  • Setup of new users across our various applications such as Oracle and Office 365.

  • Configuration deployment using Microsoft Endpoint Manager (Intune).

  • Understanding of network basics including cabling and IP addressing.

  • Creation and updating of technical documentation.

  • Experience of remotely supporting customers and using a ticket-based system.

  • Excellent oral and written communication skills.

Qualifications and Education Requirements

  • Required: Associate's degree plus 1-2 years of related work experience; or high school diploma plus 2-3 years of related experience.

  • Strong Service Attitude

  • Spanish speaking is a plus.

Additional Notes

This position will be included in the department on-call rotation to assist with high priority calls.

Shift

First Shift (United States of America)

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