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Live Chat Support Agent Jobs in Raleigh, NC (NOW HIRING)

Yugo

Leasing Agent

Raleigh, NC

$17/hr

Leasing Agent Position Classification: Hourly / Non-Exempt Compensation: $17.00 / hour Yugo is a ... support student success both personally and professionally. Guided by its Live Your Best Life ...

Yugo

Leasing Agent

Raleigh, NC

$17/hr

Leasing Agent Position Classification: Hourly / Non-Exempt Compensation: $17.00 / hour Yugo is a ... support student success both personally and professionally. Guided by its Live Your Best Life ...

PLACE

Buyers Agent

Apex, NC · On-site

$85K - $150K/yr

... support system. We provide a fully integrated, proven framework featuring cutting-edge technology ... Join and gain in-house marketing and design services, daily live professional development ...

Place

Buyers Agent

Apex, NC · On-site

... support system. We provide a fully integrated, proven framework featuring cutting-edge technology ... Join and gain in-house marketing and design services, daily live professional development ...

City of Durham

Customer Engagement Agent

Durham, NC · On-site

$52K - $62K/yr

Customer Engagement Agent Print ( Apply  Customer Engagement Agent Salary $52,222.00 - $69,975 ... Provide Tier 0 and Tier 1 end user technical support to end users via phone, email, chat, or in ...

ClifyX

UCCE Tier 2 Engineer

Raleigh, NC · On-site

... agent and supervisor desktops, CTI integrations, and multi-channel contact center features (voice ... and Live Data Server. • Support integration and configuration of Cisco Unified Customer Voice ...

The McCrimmon Agency

Life Insurance Sales Agent

Raleigh, NC · On-site +1

$50K - $175K/yr

If unlicensed, we provide training, mentorship, and licensing support to help you get started. What ... Must live in the United States * Must have reliable internet, a computer, and a personal phone

Artech Information System LLC

Desktop Support Level 1

Cary, NC · On-site

$18.75 - $23.75/hr

Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for ... Live Meeting, and Windows Native tools MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS ...

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All JobsLive Chat Support Agent JobsLive Chat Support Agent Jobs in Raleigh, NC

Live Chat Support Agent information

See Raleigh, NC salary details

$10

$18

$29

How much do live chat support agent jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for live chat support agent in Raleigh, NC is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $21.25 per hour, depending on experience, location, and employer.

What is a live chat support agent?

A Live Chat Support Agent is a customer service professional who assists customers through online chat platforms in real-time. Their main responsibilities include answering questions, resolving issues, and providing information about products or services. They work to ensure customer satisfaction by delivering quick, helpful, and accurate responses. Live chat agents typically use specialized software to manage multiple conversations and may also handle follow-ups or escalate complex issues as needed.

What are some common challenges faced by live chat support agents, and how can they be addressed?

Live Chat Support Agents often face the challenge of managing multiple conversations simultaneously, which requires strong multitasking and organizational skills. Another common difficulty is interpreting customer tone and intent without verbal cues, making clear and empathetic written communication essential. Staying up to date with product knowledge and troubleshooting steps can also be demanding, especially in fast-paced environments. Regular training, efficient use of support tools, and collaboration with colleagues can help agents overcome these challenges and provide excellent customer service.

How much do live chat support agents get paid?

Live chat support agents typically earn between $12 and $20 per hour, depending on experience, location, and the company. Entry-level positions may pay closer to the lower end, while experienced agents or those with specialized skills can earn higher wages. Some roles also offer bonuses or incentives based on performance.

How to become a live chat support agent?

To become a live chat support agent, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with chat software or CRM tools are often preferred, and some employers may require basic computer proficiency and the ability to handle multiple chats simultaneously.

What are the key skills and qualifications needed to thrive as a live chat support agent, and why are they important?

To thrive as a Live Chat Support Agent, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is essential. Patience, multitasking, and empathy help agents deliver exceptional customer experiences and resolve issues efficiently. These skills and qualities are crucial for maintaining high customer satisfaction and ensuring prompt, accurate support in a fast-paced online environment.
What are popular job titles related to Live Chat Support Agent jobs in Raleigh, NC? For Live Chat Support Agent jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Live Chat Support Agent jobs in Raleigh, NC look for? The top searched job categories for Live Chat Support Agent jobs in Raleigh, NC are:
Live Chat Support Agent jobs near you
Infographic showing various Live Chat Support Agent job openings in Raleigh, NC as of August 2026, with employment types broken down into 71% Full Time, 13% Part Time, 5% Temporary, and 11% Contract. Highlights an 74% In-person, 8% Hybrid, and 18% Remote job distribution, with an average salary of $38,557 per year, or $18.5 per hour.

Elevate Your Brand: Join Us for Comprehensive Marketing Help as a Listing Agent

PLACE

Wake Forest, NC • On-site

$90K - $190K/yr

Contractor

Re-posted 18 days ago

Job description

Summary
Join Our Team as a Licensed Buyer's Agent
Build a rewarding real estate career with The W Group at LPT Realty as a Licensed Buyer's Agent. You'll work alongside The W Group, powered by PLACE-a respected organization recognized as one of North Carolina's leading real estate teams and ranked among the top 20% of real estate professionals in North America.
This opportunity is designed to support your long-term personal and professional development. You'll have access to proven systems, advanced technology, expert coaching, continuous training, and structured accountability to help you succeed.
We're seeking motivated, ambitious, positive, and dedicated agents who thrive in a fast-paced, collaborative environment. From your first day forward, our team provides the mentorship, resources, and guidance you need at every stage of your career.
Responsibilities
  • Graduate from our team Agent Launch
  • Execute team lead generation systems weekly
  • Conduct two open houses monthly
  • Convert prospecting and lead generation activities to appointments
  • Participate in weekly script practice per team standards
  • Participate in team activities per team standards
  • Commit to weekly 1:1 coaching session, weekly trainings and Partner Call
  • Consult with sellers, convert to listings and market homes
  • Demonstrate expertise on pricing strategies, staging and other listing-related services
  • Negotiate offers on behalf of your sellers
  • Track activities and clients in team Technology
Qualifications
You are an intrinsically motivated sales professional with a competitive spirit. You are excellent at building rapport, listening to the needs of others and identifying solutions. Prospecting and lead generation are your strength zones. Overcoming objections comes naturally. You are a strong communicator and committed to service.
  • Team player
  • Licensed in North Carolina
  • 3+ years' of real estate sales experience
  • Strong written and verbal communication skills
  • Learning based, growth-minded
  • Organized
  • Willingness to learn scripts and dialogues
  • Excellent time management skills
About-our-team
We are one of the TOP 50 Teams in North Carolina powered by PLACE, a broker-agnostic business services and technology platform transforming the industry for top agents and their customers. Join and gain in-house marketing and design services, daily live professional development opportunities, superior technology that eliminates up to 75% of daily tasks, and more. We invest in your future by providing opportunities for personal and professional growth, so you can dream bigger while gaining exponential leverage and success within our powered by PLACE team.

Apply