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Chat Tech Jobs in Raleigh, NC (NOW HIRING)

Triage

Computed Tomography (CT Tech) Allied

Raleigh, NC · On-site

$69.61/hr

With Wanderly you can chat and apply to any agency with Wanderly's Universal Application, below are the details of this Travel Allied Job including the Travel assignment salary: * Specialty: CT Tech ...

Rimkus

IT Helpdesk Technician

Chapel Hill, NC · On-site

The IT Helpdesk Technician provides frontline technical support to Rimkus employees across the ... Provide first-level technical support to employees by phone, email, chat, and through the IT ...

Rimkus

IT Helpdesk Technician

Chapel Hill, NC · On-site

The IT Helpdesk Technician provides frontline technical support to Rimkus employees across the ... Provide first-level technical support to employees by phone, email, chat, and through the IT ...

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All JobsChat Tech JobsChat Tech Jobs in Raleigh, NC

Chat Tech information

See Raleigh, NC salary details

$14

$26

$41

How much do chat tech jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for chat tech in Raleigh, NC is $26.73, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $31.06 per hour, depending on experience, location, and employer.

What is a Chat Tech?

A Chat Tech, or Chat Technician, is a professional who manages and supports online chat systems for businesses or organizations. They are responsible for troubleshooting technical issues, ensuring chat platforms run smoothly, and sometimes providing customer support through chat interfaces. Chat Techs may also assist in implementing new chat features, monitoring performance, and training team members on best practices. Their work ensures that digital communication channels remain reliable and secure for users.

How does a Chat Tech typically collaborate with other teams to resolve customer issues efficiently?

Chat Techs often work closely with support, engineering, and product teams to address customer inquiries and technical problems. When an issue requires specialized expertise, Chat Techs escalate tickets or coordinate with relevant departments to ensure a prompt resolution. Regular communication and clear documentation are essential for seamless teamwork, helping ensure customers receive accurate and timely assistance. This collaborative environment also provides opportunities to learn from other teams and develop broader technical and interpersonal skills.

What are the key skills and qualifications needed to thrive as a Chat Tech, and why are they important?

To thrive as a Chat Tech, you need strong problem-solving abilities, technical troubleshooting skills, and a foundational understanding of customer service principles, often supported by a high school diploma or relevant technical certifications. Familiarity with customer support platforms (like Zendesk or Freshdesk), live chat tools, and CRM systems is typically required. Excellent written communication, patience, and multitasking skills help distinguish top performers in this role. These skills are crucial for efficiently resolving customer issues, ensuring satisfaction, and maintaining brand reputation in a fast-paced digital environment.

What is the difference between Chat Tech vs Customer Support Specialist?

AspectChat TechCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma; communication skills
Work EnvironmentOnline, remote, or call centerCall centers, online platforms, in-person
Industry UsageCustomer service, tech companies, e-commerceRetail, telecom, tech services
Common Search/ComparisonYesYes

Chat Tech roles focus on managing live chat interactions, troubleshooting, and providing technical support via online platforms. Customer Support Specialists handle broader customer inquiries, including phone, email, and in-person support. While both roles require strong communication skills, Chat Tech positions often demand technical knowledge and familiarity with chat software. Understanding these differences helps job seekers find the right role based on their skills and career goals.

What are chat tech support jobs?

Chat tech support jobs involve providing technical assistance and customer service through online chat platforms. Support agents troubleshoot issues, answer questions, and help users resolve technical problems using communication skills and technical knowledge, often working with support tools and maintaining a professional online presence.

What are popular job titles related to Chat Tech jobs in Raleigh, NC?

For Chat Tech jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Chat Tech jobs in Raleigh, NC look for?

The top searched job categories for Chat Tech jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Chat Tech jobs?

Cities near Raleigh, NC with the most Chat Tech job openings:

Chat Tech jobs near you
Infographic showing various Chat Tech job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 11% Part Time, 11% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,589 per year, or $26.7 per hour.

CT Technologist or CT Tech in North Carolina

Oxford, NC • On-site

KA Recruiting Inc.
Recruiting and Staffing Services • 1 - 10 employees
Learn more about KA Recruiting Inc.external

Full-time

Medical, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Looking for a new CT Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help!

I have an awesome CT Technologist position available near Oxford, North Carolina!

Details
- Full-time and permanent
- Shift: Discussed during interview
- Opportunities for growth
- Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc)

Requirements
- College degree
- ARRT cert
- Prior experience

Click apply or email your resume to leah@ka-recruiting.com/ call or text 617-746-2751! You can also schedule a time to chat here -https://calendly.com/leahkarecruiting/10min.

REF#LM1989

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